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Jan-Erik Sandberg
This course will teach you how to make use of the techniques used by professional negotiators. This practical course includes real life scenarios tailored toward professionals, managers, and leaders in the IT industry.
Read more
This course will teach you how to make use of the techniques used by professional negotiators. This practical course includes real life scenarios tailored toward professionals, managers, and leaders in the IT industry.
Read more
This course will teach you how to make use of the techniques used by professional negotiators. This practical course includes real life scenarios tailored toward professionals, managers, and leaders in the IT industry.
Understanding psychology and different cultures have helped us develop the techniques used in negotiations around the world. In this course, Using Negotiating Techniques to Reach Agreements, you’ll learn the proven and widely used negotiation techniques related to the IT industry. First, you’ll explore the concept of negotiations and understand how a negotiation strategy is made. Next, you’ll discover the fundamental rules of negotiation and the basic psychology relevant to negotiations, including how to make rapport and active listening. Finally, you’ll learn how to make use of the practical skills required in a negotiation to walk away and close the best outcome possible. When you’re finished with this course, you’ll have the skills and knowledge of negotiation techniques needed to participate in and even lead professional negotiations.
Register for this course and see more details by visiting:
OpenCourser.com/course/jfrm3r/using
What's inside
Syllabus
Course Overview
Understand Negotiation Basics
Planning Negotiations
Being Your Best During Negotiations
Read more
Syllabus
Course Overview
Understand Negotiation Basics
Planning Negotiations
Being Your Best During Negotiations
Read more
Walking Away with the Best Possible Agreement
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Develops practical skills in negotiation, which are essential for professionals, managers, and leaders in the IT industry
Teaches effective negotiation techniques used by professional negotiators
Covers proven and widely used negotiation techniques specific to the IT industry
Emphasizes understanding psychology and different cultures to enhance negotiation skills
Provides real-life scenarios tailored to the IT industry, ensuring practical relevance
Save this course
Save Using Negotiating Techniques to Reach Agreements to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Using Negotiating Techniques to Reach Agreements with these
activities:
Review Negotiation Skills
Show steps
Refresh your negotiation skills in preparation for this course so you can learn new techniques more quickly.
Browse courses on
Negotiation Skills
Show steps
-
Identify a situation where you will need to negotiate.
-
Determine your goals and objectives for the negotiation.
-
Research the other party and their interests.
-
Practice your negotiation skills with a friend or colleague.
Practice Active Listening
Show steps
Develop strong active listening skills to enhance your negotiations and build better relationships with colleagues.
Browse courses on
Active Listening
Show steps
-
Find a tutorial on active listening.
-
Follow the steps outlined in the tutorial.
-
Practice active listening in your daily interactions.
Role-Play Negotiation Scenarios
Show steps
Practice applying negotiation techniques in real-world scenarios with peers to build confidence and improve your skills.
Show steps
-
Find a peer who is also taking this course.
-
Choose a negotiation scenario to role-play.
-
Take turns playing the role of the negotiator and the other party.
-
Debrief after each role-play and discuss what went well and what could be improved.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Negotiation Plan
Show steps
Develop a comprehensive negotiation plan to ensure you are well-prepared and can achieve your desired outcomes in negotiations.
Show steps
-
Identify the goals and objectives of the negotiation.
-
Research the other party and their interests.
-
Develop a negotiation strategy.
-
Prepare your opening statement and concessions.
-
Practice your negotiation skills.
Influence: The Psychology of Persuasion
Show steps
Gain insights into the psychology of persuasion and influence to enhance your negotiation skills and build stronger relationships.
View
Influence, New and Expanded: The Psychology of...
on Amazon
Show steps
-
Read the book.
-
Take notes on the key concepts.
-
Apply the principles of persuasion to your daily interactions.
Contribute to Open Source Negotiation Projects
Show steps
Gain practical experience and contribute to the negotiation community by working on real-world open source projects.
Browse courses on
Negotiation Skills
Show steps
-
Find an open source negotiation project to contribute to.
-
Review the project documentation and code.
-
Identify an area where you can contribute.
-
Make a pull request with your changes.
-
Collaborate with other contributors to improve the project.
Mentor Junior Negotiators
Show steps
Reinforce your understanding of negotiation principles and share your knowledge with others by mentoring junior negotiators.
Browse courses on
Negotiation Skills
Show steps
-
Identify a junior negotiator who is looking for guidance.
-
Share your knowledge and experience with the junior negotiator.
-
Provide feedback and support to the junior negotiator.
-
Help the junior negotiator develop their negotiation skills.
Review Negotiation Skills
Show steps
Refresh your negotiation skills in preparation for this course so you can learn new techniques more quickly.
Browse courses on
Negotiation Skills
Show steps
Show steps
Show steps
- Identify a situation where you will need to negotiate.
- Determine your goals and objectives for the negotiation.
- Research the other party and their interests.
- Practice your negotiation skills with a friend or colleague.
Practice Active Listening
Show steps
Develop strong active listening skills to enhance your negotiations and build better relationships with colleagues.
Browse courses on
Active Listening
Show steps
Show steps
Show steps
- Find a tutorial on active listening.
- Follow the steps outlined in the tutorial.
- Practice active listening in your daily interactions.
Role-Play Negotiation Scenarios
Show steps
Practice applying negotiation techniques in real-world scenarios with peers to build confidence and improve your skills.
Show steps
Show steps
Show steps
- Find a peer who is also taking this course.
- Choose a negotiation scenario to role-play.
- Take turns playing the role of the negotiator and the other party.
- Debrief after each role-play and discuss what went well and what could be improved.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Negotiation Plan
Show steps
Develop a comprehensive negotiation plan to ensure you are well-prepared and can achieve your desired outcomes in negotiations.
Show steps
Show steps
Show steps
- Identify the goals and objectives of the negotiation.
- Research the other party and their interests.
- Develop a negotiation strategy.
- Prepare your opening statement and concessions.
- Practice your negotiation skills.
Influence: The Psychology of Persuasion
Show steps
Gain insights into the psychology of persuasion and influence to enhance your negotiation skills and build stronger relationships.
View
Influence, New and Expanded: The Psychology of...
on Amazon
Show steps
Show steps
Show steps
- Read the book.
- Take notes on the key concepts.
- Apply the principles of persuasion to your daily interactions.
Contribute to Open Source Negotiation Projects
Show steps
Gain practical experience and contribute to the negotiation community by working on real-world open source projects.
Browse courses on
Negotiation Skills
Show steps
Show steps
Show steps
- Find an open source negotiation project to contribute to.
- Review the project documentation and code.
- Identify an area where you can contribute.
- Make a pull request with your changes.
- Collaborate with other contributors to improve the project.
Mentor Junior Negotiators
Show steps
Reinforce your understanding of negotiation principles and share your knowledge with others by mentoring junior negotiators.
Browse courses on
Negotiation Skills
Show steps
Show steps
Show steps
- Identify a junior negotiator who is looking for guidance.
- Share your knowledge and experience with the junior negotiator.
- Provide feedback and support to the junior negotiator.
- Help the junior negotiator develop their negotiation skills.
Career center
Learners who complete Using Negotiating Techniques to Reach Agreements will develop knowledge and skills
that may be useful to these careers:
Negotiator
Negotiator
Negotiators are responsible for representing their clients in negotiations. They use their understanding of psychology and different cultures to develop negotiation strategies that help them achieve their clients' goals. This course can help you develop the skills and knowledge you need to become a successful Negotiator. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Business Development Manager
Business Development Manager
Business Development Managers are responsible for identifying and developing new business opportunities. They use their negotiation skills to close deals with new clients and partners. This course can help you develop the skills and knowledge you need to become a successful Business Development Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Sales Manager
Sales Manager
Sales Managers are responsible for leading and managing sales teams. They use their negotiation skills to close deals with new clients and partners. This course can help you develop the skills and knowledge you need to become a successful Sales Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Account Manager
Account Manager
Account Managers are responsible for managing relationships with existing clients. They use their negotiation skills to resolve issues and close deals. This course can help you develop the skills and knowledge you need to become a successful Account Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Project Manager
Project Manager
Project Managers are responsible for planning and executing projects. They use their negotiation skills to manage relationships with stakeholders and resolve issues. This course can help you develop the skills and knowledge you need to become a successful Project Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Consultant
Consultant
Consultants provide advice and guidance to clients on a variety of topics. They use their negotiation skills to close deals with new clients and partners. This course can help you develop the skills and knowledge you need to become a successful Consultant. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Lawyer
Lawyer
Lawyers represent clients in legal matters. They use their negotiation skills to resolve disputes and close deals. This course can help you develop the skills and knowledge you need to become a successful Lawyer. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Mediator
Mediator
Mediators help disputing parties reach agreements. They use their negotiation skills to facilitate communication and resolve conflicts. This course can help you develop the skills and knowledge you need to become a successful Mediator. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Supply Chain Manager
Supply Chain Manager
Supply Chain Managers are responsible for managing the supply chain of an organization. They use their negotiation skills to close deals with suppliers. This course can help you develop the skills and knowledge you need to become a successful Supply Chain Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Arbitrator
Arbitrator
Arbitrators resolve disputes between parties. They use their negotiation skills to facilitate communication and reach agreements. This course can help you develop the skills and knowledge you need to become a successful Arbitrator. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Vendor Manager
Vendor Manager
Vendor Managers are responsible for managing relationships with vendors. They use their negotiation skills to close deals with suppliers. This course can help you develop the skills and knowledge you need to become a successful Vendor Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Operations Manager
Operations Manager
Operations Managers are responsible for planning and executing the operations of an organization. They use their negotiation skills to resolve disputes and close deals. This course can help you develop the skills and knowledge you need to become a successful Operations Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Marketing Manager
Marketing Manager
Marketing Managers are responsible for planning and executing marketing campaigns. They use their negotiation skills to close deals with new clients and partners. This course can help you develop the skills and knowledge you need to become a successful Marketing Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Human Resources Manager
Human Resources Manager
Human Resources Managers are responsible for managing the human resources function of an organization. They use their negotiation skills to resolve disputes and close deals. This course can help you develop the skills and knowledge you need to become a successful Human Resources Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
Procurement Manager
Procurement Manager
Procurement Managers are responsible for managing the procurement function of an organization. They use their negotiation skills to close deals with suppliers. This course can help you develop the skills and knowledge you need to become a successful Procurement Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.
For more career information including salaries, visit:
OpenCourser.com/course/jfrm3r/using
Reading list
We've selected seven books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Using Negotiating Techniques to Reach Agreements.
Save
Another classic book on negotiation, by the same authors as Negotiating for Advantage. focuses on the concept of interest-based bargaining and provides a step-by-step guide to negotiating agreements.
Provides a step-by-step guide to negotiation, covering everything from preparation to closing the deal. It is written in a clear and concise style and includes practical exercises and case studies.
Provides a comprehensive overview of the psychology of persuasion. It covers a wide range of topics, including the six principles of persuasion, the role of social proof, and the importance of reciprocity.
Controversial and thought-provoking guide to power and manipulation. It covers a wide range of topics, including the importance of self-control, the art of deception, and the use of fear.
Provides a comprehensive overview of the psychology of negotiation. It covers a wide range of topics, including the role of emotions, the importance of social proof, and the effects of culture on negotiation.
Save
Provides a practical and easy-to-follow guide to negotiation. It covers a wide range of topics, including the basics of negotiation, the different types of negotiation, and the strategies for successful negotiation.
Provides a practical guide to negotiation in difficult situations. It covers a wide range of topics, including the different types of difficult negotiators, the challenges of negotiating in difficult situations, and the strategies for successful negotiation in difficult situations.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/jfrm3r/using
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Time
153 hours
Level
Introductory
Via
Pluralsight
Instructor
Jan-Erik Sandberg
Language
English
This course belongs to a
collection
called
Communications for Project Managers. It's comprised of 11 courses:
- Understanding Your Audience
- Becoming a Better Listener
- Effective Email Communication
- Effective Phone Skills
- How to Run Effective Meetings
- Being a Better Communicator: Grammar, De-jargoning, and Articulation
- Writing in the Workplace: Email, Memos, Reports, and Social Messaging
- Communications for Better Technology Deployments
- How to Speak to Business Leaders
- Technical Writing: Documentation on Software Projects
- Using Negotiating Techniques to Reach Agreements (viewing)
Good to know
Develops practical skills in negotiation, which are essential for professionals, managers, and leaders in the IT industry
Teaches effective negotiation techniques used by professional negotiators
Covers proven and widely used negotiation techniques specific to the IT industry
Emphasizes understanding psychology and different cultures to enhance negotiation skills
Provides real-life scenarios tailored to the IT industry, ensuring practical relevance
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