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Conor M, Felix Gottschalk, Caterina Maniscalco, Arati Chitre, Fernanda Reyes, Anna R, Jennifer Berenguer, and Cathy McGettigan

Week 1 - How to use digital marketing Week 2 - Digital marketing techniques Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is for anyone with an interest in digital marketing who is seeking to develop their entrepreneurial skills, preparing to enter the workplace or looking to change careers. No prior experience or qualifications required. Interested in growing your digital skills more widely? Discover more Digital Skills courses from Accenture .

Topics Covered

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Week 1 - How to use digital marketing Week 2 - Digital marketing techniques Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is for anyone with an interest in digital marketing who is seeking to develop their entrepreneurial skills, preparing to enter the workplace or looking to change careers. No prior experience or qualifications required. Interested in growing your digital skills more widely? Discover more Digital Skills courses from Accenture .

Topics Covered

  • Search engine optimisation
  • Email marketing
  • How to integrate these techniques

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Reviews summary

Digital marketing: a solid beginner's foundation

According to learners, this course provides a solid foundation in digital marketing, making it highly suitable for beginners and career changers. Students appreciate the clear and concise content on topics like SEO and email marketing, with many finding the bite-sized modules and engaging instructor delivery to be very helpful. While it excels as a starting point, some students note a lack of depth and desire more advanced strategies or real-world case studies. There's also a recurring observation that some content, particularly concerning SEO algorithms, may feel outdated. Overall, it's seen as a valuable introductory overview.
Well-organized modules and effective instructor explanations.
"The bite-sized modules made it easy to fit into my busy schedule. The instructor explanations were always clear."
"The structure is logical and easy to follow. I particularly liked how it connected different aspects of digital marketing."
"The instructor's delivery was engaging. I think it sets a good base."
Covers essential concepts broadly, setting a good base.
"It covers the essentials well. For a free course, it's excellent. Just don't expect to become an expert; it's a foundation, as advertised."
"This course truly opened my eyes to the world of digital marketing. It's comprehensive enough for beginners and the clear explanations made complex topics simple."
"Good overview for beginners. The course does a good job of introducing the various facets of digital marketing."
Provides a strong, accessible introduction for newcomers.
"This course provided a really good foundation in digital marketing. The content on SEO and email marketing was clear and concise, perfect for a beginner like me."
"Absolutely fantastic! As someone new to the field, this course helped me understand the core concepts of digital marketing... Great starting point."
"Perfect for career changers! I had zero experience in digital marketing, and this course made it accessible. The structure is logical and easy to follow."
"As a small business owner, I needed to understand digital marketing without getting overwhelmed. This course delivered exactly that."
Insufficient hands-on opportunities or real-world projects.
"I was hoping for more advanced strategies or real-world case studies."
"My main concern is that it doesn't offer enough opportunities for hands-on application. The quizzes are basic and don't really challenge you to think critically."
"I was looking for actionable insights to apply in my small business, but much of it was generic advice."
Some material, especially on SEO, feels outdated.
"The course content is relatively outdated in some areas, especially concerning SEO algorithms, which change rapidly."
"While the fundamentals are there, I felt some specific examples were not current. It needs an update to stay relevant."
"Some parts could use more recent examples, but the core principles remain valid."
Content can be superficial, lacking advanced insights.
"I wish it went a bit deeper into some topics, it felt a little too basic sometimes."
"Disappointed. I felt the content was too superficial and lacked depth. While it covers SEO and email marketing, it doesn't go beyond surface level."
"Needed more practical, step-by-step guidance. The course felt like a glossary of terms rather than a deep dive."

Career center

Learners who complete Digital Skills: Digital Marketing will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 50 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Digital Skills: Digital Marketing.
Provides an exhaustive, highly structured framework for planning, executing, and evaluating cross-channel digital marketing initiatives. Simon Kingsnorth systematically dissects search optimization, programmatic media, content distribution, and automation workflows. It serves as an indispensable reference for practitioners seeking to build cohesive, revenue-aligned digital engines.
Regarded across the industry as the definitive operational manual, this reference provides battle-tested checklists and strategic frameworks for running high-performing campaigns. Readers learn list hygiene, inbox placement mechanics, and systematic testing routines essential for sustainable audience retention.
Articulates the seminal inbound philosophy that transformed digital customer acquisition from intrusive outbound interruption to magnetic content-led discovery. Brian Halligan and Dharmesh Shah unpack search visibility, blogging cadence, social reach, and lead nurturing. It offers founders and marketers a proven blueprint for sustainable organic growth.
Foundational to modern ethical customer communication, Godin's thesis demonstrates why anticipated, personal, and relevant messaging consistently outperforms traditional intrusive advertising. It instills the fundamental mindset required to cultivate genuine subscriber trust and preserve sender reputation.
Kath Pay champions a customer-centric philosophy that shifts email strategy away from isolated push promotional tactics toward integrated journey orchestration. The text offers rigorous methodologies for combining behavioral triggers, dynamic personalization, and emotional resonance to boost long-term customer value.
Transforms content marketing into a radical customer-first framework centered on answering buyers questions with unvarnished transparency. Marcus Sheridan details how addressing cost, comparisons, and problems directly on your website dismantles friction, accelerates the sales pipeline, and builds enduring commercial trust.
Deep dive into marketing automation, covering advanced strategies and techniques. It is written by Jason Davis, a leading expert in marketing automation.
Must-read for anyone who wants to create content that stands out from the crowd. Pulizzi offers practical advice on how to develop a unique content strategy, create high-quality content, and promote your content effectively.
Packed with punchy, actionable tactics, this handbook deconstructs the daily mechanics of newsletter ideation, lead magnet creation, and broadcast scheduling. Self-learners and solo creators gain immediate templates for overcoming writer's block and turning silent subscribers into active brand advocates.
Clarifies brand messaging by applying classical narrative architecture to digital customer journeys, positioning the user as hero and the brand as empathetic guide. Donald Miller supplies actionable templates to overhaul website copy, landing pages, and email funnels, eliminating confusing corporate jargon to substantially boost digital conversion rates.
Engineered specifically for recurring revenue and digital subscription businesses, this tactical manual outlines how to architect automated onboarding sequences that accelerate product adoption. Garbugli breaks down event-driven activation emails, churn prevention triggers, and lifecycle messaging cadences.
Blending direct-response discipline with cutting-edge marketing automation and generative AI tools, this 2024 treatise shows how to build automated nurture funnels without losing personal touch. Readers discover how to segment multi-channel leads and deploy responsive follow-up campaigns that convert.
Angela Duckworth presents the concept of 'grit' as the key to achieving long-term goals, emphasizing the importance of passion and perseverance over talent alone. is highly relevant for anyone facing challenges or setbacks in their career journey, providing inspiration and strategies for developing resilience.
Elevates content creation across blogs, social posts, landing pages, and newsletters into an authoritative craft accessible to every marketing professional. Ann Handley delivers tactical rules on narrative empathy, grammatical cadence, and rigorous editing, empowering digital marketers to publish compelling copy that captivates target audiences.
Comprehensive guide to marketing automation for lead generation. It covers everything from the basics to advanced strategies.
Introduces the Bullseye framework to help teams systematically discover, test, and scale the most productive customer acquisition channels among nineteen distinct options. Gabriel Weinberg and Justin Mares emphasize rapid experimentation, channel metrics, and iterative validation, preventing growth teams from prematurely locking into ineffective channels.
Introduces the concepts of fixed and growth mindsets and their impact on achievement. Understanding and developing a growth mindset is fundamental for navigating challenges, learning new skills, and persisting in career development. It provides a strong psychological foundation for personal and professional resilience.
Provides a step-by-step guide to creating and executing a successful content marketing strategy. It covers everything from developing a content calendar to measuring the results of your campaigns.
Provides a roadmap for entrepreneurs who want to use content marketing to build their businesses. Pulizzi shares case studies of successful entrepreneurs who have used content to generate leads, drive sales, and build loyal customers.
Provides a step-by-step guide to creating a content marketing funnel that will help you attract, engage, and convert customers. Moore offers practical advice on how to create high-quality content, promote your content effectively, and track your results.
Provides a comprehensive overview of content marketing strategy. Brenner offers practical advice on how to develop a content marketing strategy that will help you achieve your business goals.
Injecting humor and relatable storytelling into business communications, Klinck demonstrates how conversational writing turns routine broadcasts into eagerly anticipated messages. Readers learn how to reveal authentic personality, nurture deep subscriber loyalty, and make offers without feeling salesy.
Targeting young adults, this book emphasizes the importance of the twenties as a critical period for making foundational life and career decisions. It provides insights and practical advice for navigating work, relationships, and identity formation during this crucial decade. is highly relevant for high school and undergraduate students beginning to think about their career paths.
Updated annually, this book provides a current and relevant overview of SEO trends and best practices. It's a good starting point for beginners to understand the fundamentals, including keyword research, on-page SEO, and link building, and also touches upon the impact of AI on search.
Demystifies modern artificial intelligence tools and large language models for marketing practitioners seeking operational efficiency and enhanced campaign performance. Mark Lamplugh presents hands-on strategies for automated content generation, predictive analytics, prompt engineering, and audience clustering to modernize everyday agency and in-house workflows.
Veteran direct copywriter Bob Bly provides a thorough examination of email styling, formatting conventions, and persuasive subject line mechanics. It balances quick-scanning typographic rules with tactical frameworks for crafting sales pitches, executive updates, and customer service correspondence.
Equips practitioners with the analytical rigor needed to extract actionable business intelligence from complex consumer data streams and digital marketing channels. Kevin Hartman covers data collection architectures, multi-touch attribution modeling, performance dashboards, and storytelling with metrics to ensure digital investments demonstrate measurable return.
Spanning foundational fundamentals through multi-platform campaign execution, Gunelius offers an accessible blueprint for small and medium-sized enterprises. The chapters guide marketers through list acquisition legalities, CAN-SPAM compliance, creative template design, and baseline campaign tracking.
Provides an agile playbook for modern omnichannel growth, showing performance marketers how to align organic content initiatives with paid acquisition funnels while safeguarding CAC in increasingly saturated digital channels.
Geared towards agencies and those doing client SEO work, this book focuses on the systemization of SEO processes. It offers actionable insights and real-world applications, providing a practical roadmap for managing SEO projects.
Delivers a systematic operational checklist for executing technical and on-page search engine audits, guiding digital marketers through Core Web Vitals diagnostics, indexation hygiene, and algorithmic visibility recovery.
Focusing on structured narrative architectures, Brunson introduces high-converting email sequences including the five-day Soap Opera welcome series and daily conversational broadcasts. It provides clear structural templates for turning lead magnets into automated multi-tier sales funnels.
Examines the next frontier of digital customer engagement by integrating physical and virtual touchpoints into cohesive, immersive brand experiences. Philip Kotler and co-authors explore spatial computing, augmented reality, conversational artificial intelligence, and omnichannel ecosystems, preparing strategic leaders for the future evolution of interactive marketing.
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Challenges the idea that early specialization is always the key to success, arguing that a broader range of experiences and skills can be more advantageous in a complex and rapidly changing world. It's particularly relevant for individuals navigating interdisciplinary fields or considering career pivots.
Demystifying email performance metrics, this primer teaches practitioners how to look beyond vanity open rates to analyze cohort lifetime value, click-to-open ratios, and deliverability health. It equips students to audit campaign efficiency and execute data-backed conversion rate optimization.
Challenges the traditional linear view of career progression and encourages individuals to embrace a more fluid and adaptable approach. It's highly relevant for navigating the contemporary job market, which often involves non-linear paths and multiple transitions.
Offers a unique perspective by focusing on integrating SEO directly into product development. It's particularly valuable for businesses and startups looking to align their SEO efforts with their product strategy. The book emphasizes the 'why' behind successful SEO and provides insights into strategic approaches rather than just tactics.
Comprehensive guide to writing effective copy for all types of marketing materials. Edwards provides practical advice on how to write clear, concise, and persuasive copy that will help you achieve your marketing goals.
Provides practical advice on how to use social media to build your brand and grow your business. Vaynerchuk emphasizes the importance of creating valuable content that will resonate with your target audience.
Distills decades of strategic insight into a coherent marketing philosophy rooted in cultural empathy, ethical positioning, and serving smallest viable markets. Seth Godin challenges growth-hacking obsessions, encouraging digital practitioners to solve meaningful customer problems and generate organic advocacy that endures beyond shifting ad network algorithms.
Explores how modern technology can be deployed to elevate the human customer experience across dynamic digital and physical touchpoints. Philip Kotler investigates predictive marketing, contextual advertising, and augmented intelligence, offering strategic guidelines for harmonizing technical automation with genuine emotional resonance.

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