Introduction to Healthcare Communication Strategies from edX

This course from the Stanford Center for Health Education (SCHE) will teach you the strategies and techniques that facilitate effective communication about science and health.

You’ll learn how to identify the fundamental skills that facilitate effective relationship-centered communication, and enhance your capacity to listen actively and purposefully. You’ll also explore how communicating accurate health information during public health campaigns, health education sessions, and doctor–patient interactions can help you build strong and trusting relationships with stakeholders.

Additionally, you’ll explore how spontaneous facilitated communication can help you convey key messages with clarity and nuance. Using tools such as improvisation and role play, you’ll enhance your capacity to articulate a well-communicated response to a given situation in your own healthcare context.

What you'll learn

The foundation of effective communication within the health sector.
The science behind communication.
The impact of effective health communication and the implications of ineffective health communication.
Relationship-centered communication and listening preferences.
Role play and improvisation as tools for enhanced communication.

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Communication is the foundation of effective healthcare

Explores the science behind communication and its impact on health

Enhances communication skills for building strong relationships with stakeholders

Utilizes spontaneous facilitated communication techniques for conveying clear and effective messages

Taught by renowned experts in health education and communication

Suitable for healthcare professionals, educators, and anyone involved in health communication

Career center

Learners who complete Introduction to Healthcare Communication Strategies will develop knowledge and skills that may be useful to these careers:

Health Communication Manager

Health Communication Managers plan and implement effective health communication strategies and campaigns. This course would be highly relevant, as it teaches the fundamental skills and techniques that facilitate effective communication about science and health. You will learn how to communicate accurate health information during public health campaigns and build strong and trusting relationships with stakeholders. This knowledge and skillset would be invaluable in the role of a Health Communication Manager.

See salaries and explore the career path for Health Communication Manager

Public Health Educator

Health Educators focus on informing the public about health issues, developing and implementing health education programs, and evaluating the effectiveness of these programs. This course would be highly relevant, as it teaches the strategies and techniques that facilitate effective communication about health. It also covers the impact of effective health communication and the implications of ineffective health communication. This knowledge would be essential for success as a Public Health Educator.

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Medical Writer

Medical Writers create and edit medical content for a variety of audiences, including patients, healthcare professionals, and the general public. This course would be helpful, as it teaches the strategies and techniques that facilitate effective communication about science and health. You will also learn how to identify the fundamental skills that facilitate effective relationship-centered communication and enhance your capacity to listen actively and purposefully.

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Science Writer

Science Writers communicate complex scientific and technical information to a non-specialized audience. This course would be helpful, as it teaches the strategies and techniques that facilitate effective communication about science and health. It also covers the science behind communication and the impact of effective health communication.

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Health Promotion Specialist

Health Promotion Specialists plan, implement, and evaluate health promotion programs. They may work for government agencies, non-profit organizations, or private companies. This course may be useful, as it teaches the strategies and techniques that facilitate effective communication about science and health. It also covers the impact of effective health communication and the implications of ineffective health communication.

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Health Policy Analyst

Health Policy Analysts research, analyze, and develop health policy. They may work for government agencies, non-profit organizations, or private companies. This course may be useful, as it teaches the strategies and techniques that facilitate effective communication about science and health. It also covers the impact of effective health communication and the implications of ineffective health communication.

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Public Relations Specialist

Public Relations Specialists manage the public image of organizations and individuals. They may work for government agencies, non-profit organizations, or private companies. This course may be useful, as it teaches the strategies and techniques that facilitate effective communication about science and health. It also covers the impact of effective health communication and the implications of ineffective health communication.

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Healthcare Consultant

Healthcare Consultants provide advice and guidance to healthcare organizations on a variety of topics, including communication strategy. This course may be useful, as it teaches the strategies and techniques that facilitate effective communication about science and health. It also covers the impact of effective health communication and the implications of ineffective health communication.

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Patient Advocate

Patient Advocates help patients navigate the healthcare system and make informed decisions about their care. This course may be useful, as it teaches the strategies and techniques that facilitate effective communication about science and health. It also covers the impact of effective health communication and the implications of ineffective health communication.

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Health Data Analyst

Health Data Analysts collect, analyze, and interpret health data. They may work for government agencies, non-profit organizations, or private companies. This course may be useful, as it teaches the strategies and techniques that facilitate effective communication about science and health. It also covers the impact of effective health communication and the implications of ineffective health communication.

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Health Information Manager

Health Information Managers oversee the collection, storage, and dissemination of health information. They may work for hospitals, clinics, or other healthcare organizations. This course may be useful, as it teaches the strategies and techniques that facilitate effective communication about science and health. It also covers the impact of effective health communication and the implications of ineffective health communication.

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Technical Writer

Technical Writers create and edit technical documentation, such as user manuals, white papers, and training materials. This course may be useful, as it teaches the strategies and techniques that facilitate effective communication about science and health. It also covers the science behind communication and the impact of effective health communication.

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Science Communicator

Science Communicators translate complex scientific and technical information into language that is accessible to the general public. This course may be useful, as it teaches the strategies and techniques that facilitate effective communication about science and health. It also covers the science behind communication and the impact of effective health communication.

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Clinical Research Coordinator

Clinical Research Coordinators manage the day-to-day operations of clinical trials. They may work for hospitals, universities, or pharmaceutical companies. This course may be useful, as it teaches the strategies and techniques that facilitate effective communication about science and health. It also covers the science behind communication and the impact of effective health communication.

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Health Librarian

Health Librarians provide information services to patients, healthcare professionals, and the general public. This course may be useful, as it teaches the strategies and techniques that facilitate effective communication about science and health. It also covers the impact of effective health communication and the implications of ineffective health communication.

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Introduction to Healthcare Communication Strategies

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