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Debora Sepich
The Business and Professional Communications for Success program will provide learners with the essential knowledge of effective business communications to aid in their company’s success. Learners will create appropriate business messages through business letters and messaging and apply proper business communications techniques and business writing techniques. Learners will examine the basics of business communication while working in diverse business environments with diverse team members. This program also examines the various types of business presentations in the work environment. It allows learners to apply their knowledge to create and present their work for internal and external communication.
Read more
The Business and Professional Communications for Success program will provide learners with the essential knowledge of effective business communications to aid in their company’s success. Learners will create appropriate business messages through business letters and messaging and apply proper business communications techniques and business writing techniques. Learners will examine the basics of business communication while working in diverse business environments with diverse team members. This program also examines the various types of business presentations in the work environment. It allows learners to apply their knowledge to create and present their work for internal and external communication.
Read more
The Business and Professional Communications for Success program will provide learners with the essential knowledge of effective business communications to aid in their company’s success. Learners will create appropriate business messages through business letters and messaging and apply proper business communications techniques and business writing techniques. Learners will examine the basics of business communication while working in diverse business environments with diverse team members. This program also examines the various types of business presentations in the work environment. It allows learners to apply their knowledge to create and present their work for internal and external communication.
Learners will engage with the fundamentals of business communication. Learners will discover different communication styles and how to address them in a business setting. Learners will also assess their listening styles and emotional intelligence and how both can affect their communication skills.
Register for this course and see more details by visiting:
OpenCourser.com/course/tsox97/business
What's inside
Learning objectives
- By the end of this course learners will be able to:
- ● define communication
- ● examine the communication principles
- ● identify the communication model
- ● identify ways to effectively listen
- ● identify their communication style
- ● examine emotional intelligence and its use in communication
- By the end of this course learners will be able to:
- ● define communication
- ● examine the communication principles
- ● identify the communication model
- ● identify ways to effectively listen
- ● identify their communication style
- ● examine emotional intelligence and its use in communication
Traffic lights
Traffic lights
Read about what's good
what should give you pause and
possible dealbreakers
Introduces learners to the fundamentals and principles of effective business communications
Examines the various types of business presentations within the work environment, helping equip learners in presenting their work for internal and external communication
Guides learners in identifying their communication style and assessing their listening skills, promoting self-awareness in communication
Exploresthe concept of Emotional Intelligence, emphasizing the role it plays in effective communication
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Reviews summary
Practical business communication basics
According to students, this course offers a solid introduction to business communications, providing practical tools and foundational knowledge for professionals. Many appreciate the clear explanations and engaging presentation by the instructor, finding the content directly applicable to real-world scenarios. Key areas like active listening and various communication styles are frequently praised. While consistently well-received by recent learners, some experienced professionals note the course is best for beginners, as its content can be too high-level or a refresher for those with significant corporate experience, indicating a potential lack of advanced depth for some.
Develops skills in active listening, business writing, and communication styles.
"I particularly appreciated the modules on active listening and non-verbal communication, which have already helped me in my professional interactions."
"I learned a lot about crafting effective business messages and even improved my presentation skills."
"I found the practical exercises on writing business letters particularly helpful."
"The course helped me identify my communication style and improve my listening."
Instructors deliver material clearly and make learning enjoyable.
"The instructor truly knows their stuff and makes the concepts relatable."
"The material is presented in a very engaging way, and the quizzes helped reinforce my learning."
"The instructor's tone is encouraging and supportive. I found the instruction very clear."
Provides essential, practical skills for business communication.
"This course was incredibly practical and well-structured. The instructor's explanations were clear and easy to follow."
"A good foundational course for business communication. It covers the basics effectively."
"Very helpful for developing fundamental communication skills. The content is easy to understand and directly applicable."
"I learned how to use practical tools and strategies that I could apply immediately to my work."
Some topics could benefit from more in-depth coverage or advanced examples.
"Some of the content felt a bit high-level, and I wished for more in-depth examples, especially for complex negotiations."
"The segment on emotional intelligence was somewhat basic."
"The material on presentations was a bit too brief for my liking, as I'm often giving presentations."
"I was hoping for more advanced techniques or strategies for difficult conversations."
Highly beneficial for new learners, but can be basic for experienced pros.
"If you already have some experience in a corporate environment, much of this might feel like a refresher."
"Perhaps it's better for students just starting out, but for someone already working, it's not worth the time."
"It felt like it was designed for a very broad audience, which sometimes made it less specific to my needs as a professional."
"I gained a solid starting point from this course, but as an experienced professional, I wanted more advanced content."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Business Communications - The Basics with these
activities:
Review Basic Grammar and Punctuation Rules
Show steps
Refreshing your knowledge of basic grammar and punctuation rules will improve the clarity and effectiveness of your business writing.
Browse courses on
Grammar
Show steps
-
Review grammar and punctuation handbooks or online resources
-
Complete practice exercises to reinforce your understanding
-
Apply the rules in your own writing
Read 'Business Communication for Success'
Show steps
Reading this book will provide you with insights and strategies for effective business communication in various contexts, enriching your understanding of the course material.
View
Business Communication for Success Version 2.0
on Amazon
Show steps
-
Read the chapters sequentially
-
Take notes on key concepts and examples
-
Complete the chapter exercises and case studies
Watch TED Talks on Business Communication
Show steps
Watching TED Talks by experts in business communication will expose you to diverse perspectives and practical tips, expanding your knowledge and enhancing your communication abilities.
Browse courses on
Business Communication
Show steps
-
Search for TED Talks on business communication topics
-
Watch the talks and take notes on key insights
-
Reflect on how the talks relate to the course material
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice Active Listening Exercises
Show steps
Engaging in active listening exercises will improve your ability to listen attentively, understand nonverbal cues, and respond effectively, enhancing your communication skills.
Browse courses on
Active Listening
Show steps
-
Find a partner to practice with
-
Take turns speaking and listening
-
Practice paraphrasing and summarizing
Develop a Presentation on Emotional Intelligence in Business
Show steps
Creating a presentation on emotional intelligence in business will enhance your understanding of the topic and provide you with an opportunity to demonstrate your communication skills.
Browse courses on
Emotional Intelligence
Show steps
-
Research emotional intelligence and its relevance in business
-
Develop an outline for your presentation
-
Create slides that visually represent your key points
-
Practice delivering your presentation
Participate in Class Discussion Forums
Show steps
Engaging in class discussion forums allows you to interact with peers, share ideas, and clarify concepts, fostering a deeper understanding of the course material.
Show steps
-
Read the discussion topics and related course content
-
Post thoughtful questions and comments
-
Respond to peer responses
Volunteer at a Local Business Event
Show steps
Volunteering at a local business event allows you to observe and participate in professional communication in real-world settings, enriching your understanding of effective communication.
Show steps
-
Identify relevant business events in your area
-
Contact the organizers and express your interest in volunteering
-
Perform assigned tasks and interact with attendees
Review Basic Grammar and Punctuation Rules
Show steps
Refreshing your knowledge of basic grammar and punctuation rules will improve the clarity and effectiveness of your business writing.
Browse courses on
Grammar
Show steps
Show steps
Show steps
- Review grammar and punctuation handbooks or online resources
- Complete practice exercises to reinforce your understanding
- Apply the rules in your own writing
Read 'Business Communication for Success'
Show steps
Reading this book will provide you with insights and strategies for effective business communication in various contexts, enriching your understanding of the course material.
View
Business Communication for Success Version 2.0
on Amazon
Show steps
Show steps
Show steps
- Read the chapters sequentially
- Take notes on key concepts and examples
- Complete the chapter exercises and case studies
Watch TED Talks on Business Communication
Show steps
Watching TED Talks by experts in business communication will expose you to diverse perspectives and practical tips, expanding your knowledge and enhancing your communication abilities.
Browse courses on
Business Communication
Show steps
Show steps
Show steps
- Search for TED Talks on business communication topics
- Watch the talks and take notes on key insights
- Reflect on how the talks relate to the course material
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice Active Listening Exercises
Show steps
Engaging in active listening exercises will improve your ability to listen attentively, understand nonverbal cues, and respond effectively, enhancing your communication skills.
Browse courses on
Active Listening
Show steps
Show steps
Show steps
- Find a partner to practice with
- Take turns speaking and listening
- Practice paraphrasing and summarizing
Develop a Presentation on Emotional Intelligence in Business
Show steps
Creating a presentation on emotional intelligence in business will enhance your understanding of the topic and provide you with an opportunity to demonstrate your communication skills.
Browse courses on
Emotional Intelligence
Show steps
Show steps
Show steps
- Research emotional intelligence and its relevance in business
- Develop an outline for your presentation
- Create slides that visually represent your key points
- Practice delivering your presentation
Participate in Class Discussion Forums
Show steps
Engaging in class discussion forums allows you to interact with peers, share ideas, and clarify concepts, fostering a deeper understanding of the course material.
Show steps
Show steps
Show steps
- Read the discussion topics and related course content
- Post thoughtful questions and comments
- Respond to peer responses
Volunteer at a Local Business Event
Show steps
Volunteering at a local business event allows you to observe and participate in professional communication in real-world settings, enriching your understanding of effective communication.
Show steps
Show steps
Show steps
- Identify relevant business events in your area
- Contact the organizers and express your interest in volunteering
- Perform assigned tasks and interact with attendees
Career center
Learners who complete Business Communications - The Basics will develop knowledge and skills
that may be useful to these careers:
Public relations manager
Public relations manager
Public Relations Managers are responsible for managing the public image of a business. They need to be able to communicate effectively with the media, customers, and other stakeholders. This course can help you develop the communication skills needed to succeed in this role.
Sales Manager
Sales Manager
Sales Managers are responsible for leading and motivating sales teams. They need to be able to communicate effectively with customers, clients, and team members. This course can help you develop the communication skills needed to succeed in this role.
Technical Writer
Technical Writer
Technical Writers are responsible for writing technical documentation, such as user manuals, white papers, and training materials. They need to be able to communicate complex technical information clearly and effectively. This course can help you develop the communication skills needed to succeed in this role.
Communications Manager
Communications Manager
Communications Managers plan, develop, and execute communication strategies for businesses. They use different types of business communications, including writing, speaking, and social media. This course would help you gain the knowledge and skills needed to write and deliver effective presentations.
Marketing Manager
Marketing Manager
Marketing Managers are responsible for developing and executing marketing campaigns. They need to be able to communicate effectively with customers, clients, and stakeholders. This course can help you develop the communication skills needed to succeed in this role.
Business Analyst
Business Analyst
Business Analysts are responsible for understanding the needs of a business and translating them into solutions. This course can help you succeed in this role by teaching you how to effectively communicate with clients and stakeholders.
HR Manager
HR Manager
HR Managers are responsible for managing human resources within a business. They need to be able to communicate effectively with employees, managers, and executives. This course can help you develop the communication skills needed to succeed in this role.
Training Manager
Training Manager
Training Managers are responsible for developing and delivering training programs. They need to be able to communicate effectively with employees, managers, and executives. This course can help you develop the communication skills needed to succeed in this role.
Event Planner
Event Planner
Event Planners are responsible for planning and executing events. They need to be able to communicate effectively with clients, vendors, and attendees. This course can help you with the communication skills to succeed in this role.
Project Manager
Project Manager
Project Managers are responsible for planning, executing, and closing projects. They need to be able to communicate effectively with team members, stakeholders, and clients. This course can help you develop the communication skills needed to succeed in this role.
Web Content Manager
Web Content Manager
Web Content Managers are responsible for creating and managing the content of websites. They need to be able to communicate effectively with web designers, developers, and other stakeholders. This course can help you develop the communication skills needed to succeed in this role.
Customer Service Representative
Customer Service Representative
Customer Service Representatives are responsible for providing excellent customer service. This includes communicating with customers in a variety of ways, including phone, email, and chat. This course can help you develop the communication skills needed to succeed in this role.
Financial Analyst
Financial Analyst
Financial Analysts use financial data to help businesses make decisions. They need to be able to communicate their findings clearly and effectively. This course can help you develop the communication skills needed to succeed in this role.
Media Planner
Media Planner
Media Planners are responsible for planning and buying advertising space. They need to be able to communicate effectively with clients, vendors, and media outlets. This course can help you develop the communication skills needed to succeed in this role.
Administrative Assistant
Administrative Assistant
Administrative Assistants help businesses run smoothly and efficiently. If you are detail-oriented and have excellent communication skills, this may be a good fit for you. This course will teach you the fundamentals of different types of business communication, including business letters, presentations, and emails.
For more career information including salaries, visit:
OpenCourser.com/course/tsox97/business
Reading list
We've selected seven books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Business Communications - The Basics.
This classic guide to writing provides clear and concise advice on how to write effectively. It valuable resource for anyone who wants to improve their writing skills.
This textbook provides a comprehensive overview of business communication, covering topics such as verbal and nonverbal communication, interpersonal communication, and mass communication.
Provides practical advice on how to have difficult conversations in a constructive and productive way.
This classic book on personal development provides valuable insights into how to improve your communication skills and become more effective in all areas of your life.
Provides practical advice on how to have difficult conversations in a constructive and productive way.
Provides insights into the presentation style of Steve Jobs and how you can use his techniques to improve your own presentations.
Save
Provides insights into how to make your ideas more memorable and persuasive.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/tsox97/business
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Rating
4.3
Effort
5 to 8 hours per week for 4 weeks
Level
Introductory
Via
edX
Institution
Doane University
Instructor
Debora Sepich
Language
English
Transcript
English
This course belongs to a
collection
called
Business and Professional Communication for Success. It's comprised of three courses:
- Business Communications - The Basics (viewing)
- Business Writing Techniques
- Professional Business Presentations
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