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Requirements Gathering in Business Analysis

Microsoft

This course is designed to help you learn how to create a strong business case by conducting gap analysis, capability assessment, and impact analysis. You’ll also discover various techniques to gather requirements from stakeholders and develop the skills to create clear and concise requirements documentation.

After completing this course, you’ll be able to: 

• Formulate a business case by conducting a gap analysis, capability assessment, and impact analysis

• Utilize various techniques for gathering requirements from stakeholders.

• Develop clear and concise requirements documentation.

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What's inside

Syllabus

Forming the Business Case
In this module, you’ll learn how to craft a compelling business case, essential for guiding strategic decisions. You will discover the process of conducting gap analysis, p assessment, and impact analysis to justify proposed initiatives effectively. You’ll review the key components of a business case document, including the executive summary, introduction, objectives and scope, analysis and findings, options analysis, recommendation, financial assessment, risk management, implementation plan, and conclusion. These skills will enable you to make informed decisions and achieve successful outcomes in your organizational endeavors.
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Meant for people who are experienced in business analysis, project management, software engineering, or related areas
Taught by Microsoft, who are recognized for their work in business software and computing
Examines gap analysis, capability assessments, and impact analysis, which are standard methods in business and project management
Develops skills that are in high demand for project management roles in many industries
Involves hands-on activities for a practical learning experience
Recommended for learners who want to strengthen an existing foundation in business analysis

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Reviews summary

Practical requirements gathering for business analysts

According to learners, this course offers a solid foundation in business analysis, particularly for requirements gathering and documentation. Many found the content clear and concise, with particular praise for modules on UML diagrams, user stories, and business case formulation. The course is considered very practical and helps students immediately apply techniques learned. However, some experienced learners suggest it might be more beneficial for beginners, as it occasionally lacks depth in practical application and real-world examples. While some linked resources were noted as outdated, recent reviews suggest the course continues to be a highly relevant starting point for those entering or transitioning into business analysis roles.
Well-structured content and easy-to-understand explanations.
"Excellent course! The content is clear and concise. It covered exactly what I needed to know."
"The instructor's explanations were top-notch."
"The structured approach to requirements gathering is fantastic."
Provides immediately applicable tools and strategies.
"This course provided a solid foundation in requirements gathering. The UML diagrams and user stories sections were particularly helpful and practical."
"It's very practical and gave me the confidence to start applying these methods. The requirements documentation section was invaluable."
"I immediately implemented some of the techniques in my project. Very relevant and actionable."
A few linked resources or examples may not be current.
"However, some of the linked resources seemed a bit outdated compared to current industry practices."
"I noted that some aspects of the course felt a bit dated, which made certain examples less relevant."
Could benefit from more real-world scenarios and deeper examples.
"I wish there were more real-world examples beyond the theoretical concepts."
"While the theory was well-explained, I felt a lack of depth in practical application."
"Too much theory, not enough practical exercises. I found it hard to see how to apply the concepts."
Ideal for foundational knowledge, less so for experienced practitioners.
"Good for beginners, but not for those with some experience."
"If you have prior experience, you might find it redundant. It's definitely for beginners."
"I was hoping for more advanced techniques, but it serves its purpose as a foundational course."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Requirements Gathering in Business Analysis with these activities:
Study 'Business Analysis for Dummies'
Gain valuable insights into business analysis fundamentals to complement the course content.
View Business Analysis For Dummies on Amazon
Show steps
  • Read the book thoroughly, taking notes and highlighting key concepts.
  • Complete the exercises and case studies provided in the book.
Review Project Management Fundamentals
Strengthen your project management skills to support effective requirements gathering and business case development.
Browse courses on Project Management
Show steps
  • Review key concepts of project management, such as scope, schedule, and budget.
  • Consider completing an online tutorial or refresher course in project management.
Complete Gap Analysis Practice Problems
Practice gap analysis to strengthen your understanding of identifying business needs and opportunities.
Browse courses on Gap Analysis
Show steps
  • Review course materials on gap analysis techniques.
  • Identify a business scenario where gap analysis can be applied.
  • Conduct a gap analysis using appropriate techniques.
  • Document your findings and recommendations.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Engage in a Peer Review of Requirements Documents
Enhance your requirements documentation skills by seeking feedback from peers and refining your writing.
Show steps
  • Create a draft of a requirements document based on a given scenario.
  • Exchange documents with a peer for review.
  • Provide constructive feedback on your peer's document, focusing on clarity, completeness, and alignment with business needs.
  • Incorporate feedback into your own document and revise accordingly.
Explore Advanced Techniques for Impact Analysis
Enhance your understanding of advanced impact analysis techniques to evaluate the potential benefits and risks of proposed initiatives.
Browse courses on Impact Analysis
Show steps
  • Identify online tutorials or courses that cover advanced impact analysis methods.
  • Follow the instructions and complete the exercises provided in the tutorials.
  • Apply these techniques to a real-world business scenario.
Develop a Business Case for a Proposed Initiative
Demonstrate your ability to create a comprehensive business case that justifies a new initiative or project.
Browse courses on Business Case Development
Show steps
  • Identify a business problem or opportunity that requires a solution.
  • Conduct a thorough analysis of the current situation, including gap analysis, capability assessment, and impact analysis.
  • Develop a clear and concise solution proposal, outlining the benefits, costs, and implementation plan.
  • Write a compelling business case document that presents your findings and recommendations.
Participate in a Business Case Competition
Gain valuable experience presenting and defending your business case ideas in a competitive setting.
Browse courses on Business Case Development
Show steps
  • Research upcoming business case competitions.
  • Form a team and develop a strong business case.
  • Practice presenting and answering questions about your case.
  • Participate in the competition and receive feedback from judges.
Implement a Requirements Management System
Gain hands-on experience managing requirements throughout the software development lifecycle.
Browse courses on Requirements Management
Show steps
  • Choose a suitable requirements management tool.
  • Establish a process for capturing, analyzing, and prioritizing requirements.
  • Implement the system and train stakeholders on its usage.
  • Monitor and evaluate the effectiveness of the system.

Career center

Learners who complete Requirements Gathering in Business Analysis will develop knowledge and skills that may be useful to these careers:

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Course image
Effort
4 weeks of study, 3-5 hours/week
Level
Introductory
Via
Coursera
Institution
Microsoft
Instructor
Microsoft
Language
English
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
Meant for people who are experienced in business analysis, project management, software engineering, or related areas
Taught by Microsoft, who are recognized for their work in business software and computing
Examines gap analysis, capability assessments, and impact analysis, which are standard methods in business and project management
Develops skills that are in high demand for project management roles in many industries
Involves hands-on activities for a practical learning experience
Recommended for learners who want to strengthen an existing foundation in business analysis
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