Ethical Leadership Through Giving Voice to Values from Coursera

What's inside

Syllabus

What Is Giving Voice to Values? Why and How It Works

Welcome to week one of the course! What kinds of values conflicts have you experienced in your life? Has there been a time in your life where you have been faced with a values conflict and didn't know how to speak up, or what to say? During this week, you'll first be introduced to a story called The Client That Fell Through the Cracks. This story provides an example of the kind of values conflict that we all can encounter in the workplace, and how to address it by effectively acting on your values. Next, you'll explore what Giving Voice to Values (GVV) is and who uses it. You'll hear from practitioners in business, higher education, and the military in regards to why and how they used GVV to address their workplace challenges. We'll discover how research informs GVV in developing a moral muscle memory, and how this innovative approach is different from traditional approaches to ethics. Then you'll be briefly introduced to the seven pillars that form the foundation of GVV. Finally, we'll spend some time examining in more depth the first two pillars, Values and Purpose. By the end of this module, you'll realize in the face of values conflicts there is power and impact in asking yourself a new question, "What if I was going to act on my values--what would I say and do?"

Recognizing and Learning From Your Success and Failures

What are some of your own individual successes and failures at effectively voicing and acting on your values? What conditions made it easier for you to speak and act, and which conditions made it more difficult? We will spend week two of the course recognizing and reflecting on your responses to these questions so that you can gain some insights into your own strengths, abilities, and personal styles that empower you to act on your values. You'll do so by continuing to explore the pillars of GVV by taking an in depth look at Choice, Normalization, and Self-Knowledge and Alignment. Often people do not act on their values because they felt as though they had no choice. We learn that we often have more options than we believe we do. The Normalization pillar helps us perceive values conflicts as a normal everyday part of our lives. The Self-Knowledge and Alignment pillar helps us understand how to identify and use our strengths and abilities to effectively act on our values. Finally, we will hear a story about Ceilia and how she framed a challenge that played to her strengths to address a values conflict in her work. By the end of this module, you'll be able to identify and consider your own strengths and preferences for values expression in your career and your broader life.

Developing Scripts and Action Plans

Welcome to Week 3! During this week you'll start to build a "tool-kit" for ways to feel more confident and comfortable in voicing your values. You'll discover how to develop scripts and action plans. First, you'll explore the GVV pillar, Voice. This pillar helps you understand how you can examine the different ways to build your capacity for voice and the variety of forms it can take. Next, you'll be introduced to the final pillar, Reasons and Rationalizations. This pillar helps you understand how to anticipate the objections that you might face when trying to voice your values. By doing so, you can prepare and practice effective responses to these objections. Then you'll discover some of the challenges and opportunities you may face in voicing your values based on your level and position within an organization. Recognizing these challenges and opportunities can help you identify which levers you can use to address them. Two cases are provided to illustrate the point that you can find effective strategies for acting on your values at all levels of experience and authority. By the end of the module you will have identified tools that you can use to help you voice your values effectively. You'll use these newly acquired tools to revisit your Tale of Two Stories and craft a new ending.

Addressing Challenges and Opportunities with the GVV Approach

What are some challenges and opportunities you might face in developing values-driven leadership? How might GVV address these challenges and opportunities? This final module addresses some of these challenges and opportunities of values driven leadership development within business and education contexts for managers, corporate users, faculty, and senior leaders. You'll then review some of the core lessons of GVV to apply to work and your individual lives. Finally, you'll hear again from the practitioners from week one in business, higher education, and the military in regards to their implementation process, impacts, and insights gained from using GVV in their workplaces. By the end of this module, you'll be able to create an individualized GVV Implementation Plan.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Introduces Giving Voice to Values, a novel method used for values-driven leadership development in the workplace and in life

Provides practical examples, pre-scripting, rehearsal, and peer coaching to aid in building confidence and skills for effective value expression

Developed and taught by top-ranked faculty from the Darden School of Business at the University of Virginia

Centers on research and practice, with over 1,000 successful implementations in educational settings and companies globally

Specifically useful for those seeking to build their values-based leadership skills and confidence in speaking up for their values

Suitable for individuals in business, education, and military settings, as it addresses leadership challenges faced across various sectors

Reviews summary

Values-driven leadership development

Learners largely agree that this course provides engaging assignments, teaches difficult exams, and helps develop leadership. Praised qualities include the course's in-depth exploration of the Giving Voice to Values (GVV) framework, real-life case studies, and practical tools for voicing values. Many learners found the course informative and transformative, but a few experienced technical difficulties and found the peer grading system frustrating.

The course emphasizes action-oriented learning, providing practical tools and real-life examples to help learners apply the GVV framework in various situations.

"The real-life examples helps to develop the skills and confidence needed to apply values in various situations."

"It opened my mind to more information when attempting to share and how to share your ethical values."

"It actively focuses on handling a difficult situation with ease, preparing yourself mentally to giving voice to opinions."

The course provides a comprehensive framework for identifying and voicing values in the workplace and personal life.

"This course was very interesting and engaging - I liked how this is a framework with so many varied applications - even in our personal lives."

"I have learned:-1) What values are, what they are not and how they differ from ethics and morals."

"This course has helped me to think in versatile manner about my values and ethics."

Some learners experienced frustration with the peer grading system, citing low-quality submissions and unfair evaluations.

"I encountered so many dummy and rubbish assignments that only filled with random words."

"I had to complain with Coursera who then placed me in another group, where I was reviewed correctly and positively."

"All in all, it was very very frustrating having to review loads of assignments that obviously reflected not taking the course seriously."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Ethical Leadership Through Giving Voice to Values with these activities:

Brush up on your communication and interpersonal skills

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Enhance your ability to communicate effectively and build strong relationships, which are essential for successfully applying GVV in your professional interactions.

Browse courses on Communication Skills

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Take an online or in-person course on communication skills.
Practice active listening and empathy in your daily interactions.
Seek feedback from colleagues or mentors on your communication skills.

Review key concepts from ethics and values-driven leadership

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Review the fundamentals of ethics and values-driven leadership to refresh your knowledge and strengthen your foundation for GVV.

Browse courses on Ethics

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Re-read your notes or textbooks from previous courses on ethics and leadership.
Review online articles and resources on the topic of values-driven leadership.

Explore online tutorials on GVV and values-driven leadership

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Supplement your learning by exploring online tutorials and resources that provide additional insights and practical guidance on GVV and values-driven leadership.

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Search for online tutorials on GVV and values-driven leadership.
Watch videos, read articles, and complete exercises to enhance your understanding.
Apply what you learn from the tutorials to your own professional experiences.

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Practice identifying values conflicts and developing action plans

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Engage in exercises that simulate real-life scenarios to practice recognizing values conflicts and devising effective action plans using GVV techniques.

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Use online simulations or role-playing exercises to practice identifying values conflicts.
Develop action plans for different values conflict scenarios.
Peer review and discuss your action plans with others to gain feedback.

Join a peer support group for GVV practitioners

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Connect with other GVV practitioners to share experiences, best practices, and support each other in applying GVV in your own professional contexts.

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Search for online or local peer support groups focused on GVV or values-driven leadership.
Attend group meetings regularly and actively participate in discussions.
Share your own experiences and challenges with GVV implementation.

Attend a GVV workshop or training program

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Participate in a structured workshop or training program led by experienced GVV practitioners to deepen your understanding and skills in applying GVV in your professional life.

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Research and identify GVV workshops or training programs that align with your learning goals.
Register and attend the workshop or training program.
Actively engage in the workshop activities and discussions.

Organize and review your GVV resources

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Consolidate your notes, handouts, and other materials from the course and other GVV-related resources to create a comprehensive reference for future use.

Browse courses on Ethics in Education

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Gather all your materials related to GVV, including notes, handouts, and online resources.
Organize your materials into a logical structure, such as by module or topic.
Review your materials regularly to reinforce your understanding of GVV concepts and techniques.

Develop a GVV implementation plan for your workplace or organization

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Create a comprehensive plan that outlines how you will implement GVV principles and practices within your own professional context, addressing challenges and opportunities specific to your organization.

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Assess your organization's current values and ethical climate.
Identify specific areas where GVV can be applied to address challenges or enhance values-driven leadership.
Develop a roadmap for implementing GVV, including timelines, resources, and evaluation criteria.

Career center

Learners who complete Ethical Leadership Through Giving Voice to Values will develop knowledge and skills that may be useful to these careers:

Executive Coach

Executive Coaches provide guidance to executives on how to improve their leadership skills. GVV can help Executive Coaches develop the skills they need to effectively coach executives and help them achieve their goals. It can also help them to build relationships with executives and create a trusting environment.

See salaries and explore the career path for Executive Coach

Professor

Professors are responsible for teaching and conducting research at colleges and universities. GVV can help Professors develop the skills they need to effectively teach their students and conduct their research. It can also help them to build relationships with students and create a positive learning environment.

See salaries and explore the career path for Professor

Social Worker

Social Workers provide support to individuals and families who are facing challenges. GVV can help Social Workers develop the skills they need to effectively provide support to clients and help them overcome their challenges. It can also help them to build relationships with clients and create a supportive environment.

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Lawyer

Lawyers provide legal advice to clients and represent them in court. GVV can help Lawyers develop the skills they need to effectively provide legal advice and represent their clients. It can also help them to build relationships with clients and create a positive work environment.

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Corporate Trainer

Corporate Trainers are responsible for developing and delivering training programs to employees. GVV can help Corporate Trainers develop the skills they need to effectively design and deliver training programs. It can also help them to build relationships with employees and create a positive learning environment.

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Mediator

Mediators help people resolve disputes. GVV can help Mediators develop the skills they need to effectively mediate disputes and help people reach agreements. It can also help them to build relationships with disputants and create a positive environment for resolution.

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Chief Executive Officer

Chief Executive Officers are responsible for leading and managing companies. GVV can help Chief Executive Officers develop the skills they need to effectively lead their companies and achieve their goals. It can also help them to build relationships with stakeholders and create a positive work environment.

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Consultant

Consultants provide advice to companies on how to improve their performance. GVV can help Consultants develop the skills they need to effectively communicate their recommendations to clients. It can also help them build relationships with clients and gain their trust.

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Human Resources Manager

Human Resources Managers are responsible for managing the human resources of a company. GVV can help Human Resources Managers develop the skills they need to effectively manage employees and resolve conflicts. It can also help them build relationships with employees and create a positive work environment.

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Marketing Manager

Marketing Managers are responsible for planning and executing marketing campaigns. GVV can help Marketing Managers develop the skills they need to effectively communicate their marketing messages to target audiences. It can also help them to build relationships with customers and generate leads.

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Project Manager

Project Managers are responsible for planning, executing, and closing projects. GVV can help Project Managers develop the skills they need to effectively manage projects and stakeholders. It can also help them to communicate project updates and deliverables to stakeholders.

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Sales Manager

Sales Managers are responsible for leading and managing sales teams. GVV can help Sales Managers develop the skills they need to effectively motivate and inspire their teams. It can also help them to build relationships with customers and close deals.

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Operations Manager

Operations Managers are responsible for planning and executing the operations of a company. GVV can help Operations Managers develop the skills they need to effectively manage resources and processes. It can also help them to build relationships with employees and create a positive work environment.

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Change Manager

Change Managers oversee change initiatives within companies. GVV can help Change Managers develop the skills they need to effectively manage change and build support for new initiatives. It can also help them to communicate the benefits of change to employees and gain their buy-in.

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Business Analyst

Business Analysts provide guidance to companies in determining how to best achieve their business goals. GVV can help Business Analysts improve their communication skills and provide them with tools to resolve conflicts. They can also use GVV to build relationships with stakeholders and help them understand the company's goals.

See salaries and explore the career path for Business Analyst