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Amber Gould
With advances in technology and cloud computing, there are now numerous data sources available to guide decision-making and drive organizational success. Harvesting the right kind of data requires that HR teams possess strong analytical skills; high-performing HR teams know that their function is to leverage data as a “decision science” by identifying metrics and data sources that deliver organizational insights. In order to do so, HR must ensure that metrics and measures are used effectively to achieve strategic goals. This course focuses on identifying effective data sources, developing meaningful metrics, designing long-term measures, and applying results in support of organizational strategy and tactics.
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OpenCourser.com/course/3kkv0n/human
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What's inside
Syllabus
HR Metrics Life Cycle
We will begin this course by exploring the Human Resources Metric Life Cycle, which will include an analysis of the employee life cycle, HR agility, and the various types of metrics used to measure and drive business outcomes.
Read more
Syllabus
HR Metrics Life Cycle
We will begin this course by exploring the Human Resources Metric Life Cycle, which will include an analysis of the employee life cycle, HR agility, and the various types of metrics used to measure and drive business outcomes.
Read more
Staffing, Training and Compensation
In this module, we dive deep into three different types of metrics - staffing, training, and rewards metrics. We explore the various HR functions and the role these functions play in the success of recruiting, hiring, and retaining quality hires. We also look at the key metrics that serve as business drivers for all three types of metrics.
Employee Relations and the Overall Human Resources Organization
As a continuation of the previous module, we now explore employee relations metrics and the HR organization as a whole. We will also identify strategies to track measures and report on those outcomes.
Building Your Case and Creating Action
During this final module, we will explore using the data gathered to effectively create and influence the process of strategic business planning.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Explores the human resources metric life cycle, providing a framework for understanding how HR metrics are developed, measured, and used
Examines staffing, training, and compensation metrics, helping learners understand how to measure and drive business outcomes in these areas
Investigates employee relations metrics and the HR organization as a whole, providing insights into how to track and report on HR outcomes
Teaches learners how to effectively use data to create and influence the process of strategic business planning
Provides a strong foundation for HR professionals seeking to develop their analytical skills and make data-driven decisions
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Save Human Resources Analytics to your list so you can find it easily later:
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Reviews summary
Hr data-driven decision making
Learners say this course focuses on HR analytics to make better data-driven decisions. It's highly recommended, and learners state that it is well received and expanded their understanding of HR practices. It is described as a well-designed course that is easy to understand, and even seniors professionals find it a beneficial refresher.
This course emphasizes the importance of storytelling with data to influence decisions.
"This course provides much knowlege on how to use data to tell a story and get people to buy into one's idea."
"The course gives many insight on how metrics are used in HR process and on building business case."
"I have learnt lot of new terms and things which I did not hear in any of my learning time and I thank Woxsen University and Coursera for giving me this good platform for teaching me and making me learn all the good and required things."
This course provides practical knowledge that learners can apply to their careers.
"I am on my last semester at CSU East Bay and have taken HR analytics. This has helped solidify more of my knowledge in regards to HR when taking this course."
"This course has instilled my knowledge acumen with sufficient knowledge support which will lead my confidence in further application in my profession!! Thanks"
"This course is amazing and helpful for me to understand how human resources analytics can be applied in my recruitment role and building a business case as well to improve any business processes!"
This course is clear and concise, with well-organized materials.
"I love the course. It is a well-designed course that will provide you with in-depth knowledge of data analysis using the metric system."
"The course is very straightforward and provides learners with requisite skills regarding HR practice."
"This is a great start for learning and digging more about HR Analytics. It gave me very clear process about big picture of HR Analytics."
This course teaches learners about HR metrics so they can measure and analyze data.
"It has opened my eyes to activities that takes chunk of my time but contributes very little to goals of the company."
"It also helped in understanding how to tell data stories that can influence the audience for the desired change and making an effective business case ."
"The course helped me in understanding the metrics that could be used to measure and analyse various HR & business related phenomenon and challenges."
Some of the materials used in this course have been described as old or outdated.
"A lot of information on many different topics. Not enough detail on some of the more complex topics. Lack of practical/training examples."
"Some of the links dont work. Could have been better structure.Sone links take you to paid resources."
Some learners found that some quiz questions were difficult to understand or had inconsistent answers.
"Most of the questions in the quiz were not discussed in the video. The wording of the questions is poor."
"The answers as they relate to the questions on the knowledge checks, appear off and unnecessarily difficult."
Some learners express that they would have liked a deeper dive into some of the topics covered in this course.
"I would recommend it to someone curious about dipping their toes in or a very entry-level HR person who just wants to explore some of the tasks they may have at hand as they climb the ranks."
"A lot of information on many different topics. Not enough detail on some of the more complex topics. Lack of practical/training examples."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Human Resources Analytics with these
activities:
Mentor Junior HR Professionals
Show steps
Share your knowledge and experience by mentoring junior HR professionals, enhancing your understanding of HR practices.
Browse courses on
Mentorship
Show steps
-
Connect with HR organizations or platforms
-
Find a mentee and establish a mentoring relationship
-
Provide guidance and support to your mentee
Review Basic Statistics
Show steps
Review the basics of statistics to strengthen your foundation for data analysis and decision-making.
Browse courses on
Descriptive Statistics
Show steps
-
Revisit key statistical concepts
-
Review statistical formulas and methods
-
Practice solving statistical problems
Analyze Case Studies
Show steps
Engage in critical thinking and problem-solving by analyzing real-world HR case studies.
Show steps
-
Read and understand the case study
-
Identify the key issues and challenges
-
Develop and evaluate potential solutions
Two other activities
Expand to see all activities and additional details
Show all five activities
Create a Study Guide
Show steps
Consolidate your learning by organizing and reviewing key concepts, notes, and assignments.
Show steps
-
Gather course materials, including notes, assignments, and presentations
-
Organize materials by topic or module
-
Summarize and synthesize key points
Develop an HR Analytics Dashboard
Show steps
Create a visual representation of key HR metrics to support informed decision-making.
Browse courses on
Data Visualization
Show steps
-
Identify the relevant HR metrics
-
Gather and analyze the data
-
Design and develop the dashboard
Mentor Junior HR Professionals
Show steps
Share your knowledge and experience by mentoring junior HR professionals, enhancing your understanding of HR practices.
Browse courses on
Mentorship
Show steps
Show steps
Show steps
- Connect with HR organizations or platforms
- Find a mentee and establish a mentoring relationship
- Provide guidance and support to your mentee
Review Basic Statistics
Show steps
Review the basics of statistics to strengthen your foundation for data analysis and decision-making.
Browse courses on
Descriptive Statistics
Show steps
Show steps
Show steps
- Revisit key statistical concepts
- Review statistical formulas and methods
- Practice solving statistical problems
Analyze Case Studies
Show steps
Engage in critical thinking and problem-solving by analyzing real-world HR case studies.
Show steps
Show steps
Show steps
- Read and understand the case study
- Identify the key issues and challenges
- Develop and evaluate potential solutions
Two other activities
Expand to see all activities and additional details
Show all five activities
Create a Study Guide
Show steps
Consolidate your learning by organizing and reviewing key concepts, notes, and assignments.
Show steps
Show steps
Show steps
- Gather course materials, including notes, assignments, and presentations
- Organize materials by topic or module
- Summarize and synthesize key points
Develop an HR Analytics Dashboard
Show steps
Create a visual representation of key HR metrics to support informed decision-making.
Browse courses on
Data Visualization
Show steps
Show steps
Show steps
- Identify the relevant HR metrics
- Gather and analyze the data
- Design and develop the dashboard
Career center
Learners who complete Human Resources Analytics will develop knowledge and skills
that may be useful to these careers:
Human Resources Manager
Human Resources Manager
Human Resources Managers oversee all human resources functions within an organization, including those related to staffing, training, and compensation. They also play a key role in developing and implementing HR policies and procedures. This course provides a strong foundation in HR analytics, which can help HR Managers make data-driven decisions that improve the effectiveness of their HR programs and initiatives.
Human Resources Analyst
Human Resources Analyst
Human Resources Analysts collect, analyze, and interpret data to help organizations make informed decisions about their human capital. This course provides HR Analysts with the skills and knowledge they need to identify effective data sources, develop meaningful metrics, design long-term measures, and apply results in support of organizational strategy and tactics.
Compensation and Benefits Manager
Compensation and Benefits Manager
Compensation and Benefits Managers design and administer compensation and benefits programs for employees. They also conduct market research to ensure that their organization's compensation and benefits packages are competitive. This course provides Compensation and Benefits Managers with the skills and knowledge they need to develop and implement data-driven compensation and benefits programs that attract and retain top talent.
Training and Development Manager
Training and Development Manager
Training and Development Managers develop and deliver training programs for employees at all levels. They also assess the effectiveness of training programs and make recommendations for improvements. This course provides Training and Development Managers with the skills and knowledge they need to design and deliver data-driven training programs that improve employee performance and organizational effectiveness.
Recruiter
Recruiter
Recruiters identify, attract, and hire qualified candidates for open positions. They also develop and implement recruiting strategies and programs. This course provides Recruiters with the skills and knowledge they need to use data to identify and attract top talent.
Employee Relations Manager
Employee Relations Manager
Employee Relations Managers handle employee relations issues, such as grievances, disciplinary actions, and terminations. They also develop and implement employee relations policies and procedures. This course provides Employee Relations Managers with the skills and knowledge they need to resolve employee relations issues effectively and fairly.
Labor Relations Manager
Labor Relations Manager
Labor Relations Managers represent employers in negotiations with unions. They also develop and implement labor relations policies and procedures. This course provides Labor Relations Managers with the skills and knowledge they need to negotiate effectively with unions and manage labor relations issues.
HR Consultant
HR Consultant
HR Consultants provide HR services to organizations on a contract basis. They may specialize in a particular area of HR, such as compensation and benefits, or training and development. This course provides HR Consultants with the skills and knowledge they need to provide data-driven HR services to their clients.
Data Analyst
Data Analyst
Data Analysts collect, analyze, and interpret data to help organizations make informed decisions. They may specialize in a particular area of data analysis, such as HR analytics. This course provides Data Analysts with the skills and knowledge they need to collect, analyze, and interpret data to provide insights into HR-related issues.
Business Analyst
Business Analyst
Business Analysts identify and solve business problems by analyzing data and providing recommendations to management. They may specialize in a particular area of business analysis, such as HR analytics. This course provides Business Analysts with the skills and knowledge they need to analyze data and provide insights into HR-related issues.
Project Manager
Project Manager
Project Managers plan, execute, and close projects. They may specialize in a particular area of project management, such as HR projects. This course provides Project Managers with the skills and knowledge they need to plan and execute HR projects successfully.
Statistician
Statistician
Statisticians collect, analyze, and interpret data to provide insights into a variety of issues. They may specialize in a particular area of statistics, such as HR statistics. This course provides Statisticians with the skills and knowledge they need to collect, analyze, and interpret data to provide insights into HR-related issues.
Economist
Economist
Economists study the production, distribution, and consumption of goods and services. They may specialize in a particular area of economics, such as labor economics. This course provides Economists with the skills and knowledge they need to analyze HR-related data and provide insights into the labor market.
Sociologist
Sociologist
Sociologists study human behavior and society. They may specialize in a particular area of sociology, such as the sociology of work. This course provides Sociologists with the skills and knowledge they need to analyze HR-related data and provide insights into the social aspects of work.
Anthropologist
Anthropologist
Anthropologists study the behavior, origin, and development of humans. They may specialize in a particular area of anthropology, such as the anthropology of work. This course provides Anthropologists with the skills and knowledge they need to analyze HR-related data and provide insights into the cultural aspects of work.
For more career information including salaries, visit:
OpenCourser.com/course/3kkv0n/human
Reading list
We've selected seven books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Human Resources Analytics.
Is an excellent reference book and overview of strategic human resource management, where human resource management and strategy intersect. It focuses on four main areas: the role of HR in managing talent, the role of HR in managing performance, the role of HR in managing change, and the role of HR in managing global human resources.
Provides a comprehensive overview of human resource analytics and how it can be used to improve HR decision-making. It covers a wide range of topics, including data collection, analysis, and visualization. It can serve as a useful reference tool for HR professionals who want to learn more about analytics.
Practical guide to developing and using HR metrics. It provides step-by-step instructions on how to identify, collect, and analyze data. It valuable resource for HR professionals who want to improve their data-driven decision-making.
Comprehensive overview of human resource management (HRM). It covers a wide range of topics, including HR strategy, HR planning, and HR development. It valuable resource for HR professionals who want to gain a deeper understanding of HRM.
Provides a practical guide to Agile HR. It covers a wide range of topics, including the Agile HR mindset, the Agile HR framework, and the Agile HR toolkit. It valuable resource for HR professionals who want to learn more about Agile HR.
Provides a practical guide to HR technology. It covers a wide range of topics, including the different types of HR technology, the benefits of HR technology, and the challenges of implementing HR technology.
Save
Provides a comprehensive overview of HR technology. It covers a wide range of topics, including the different types of HR technology, the benefits of HR technology, and the challenges of using HR technology.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/3kkv0n/human
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Effort
4 weeks of study, 3-5 hours/week
Via
Coursera
Institution
University of California, Irvine
Instructor
Amber Gould
Language
English
Transcripts
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Good to know
Explores the human resources metric life cycle, providing a framework for understanding how HR metrics are developed, measured, and used
Examines staffing, training, and compensation metrics, helping learners understand how to measure and drive business outcomes in these areas
Investigates employee relations metrics and the HR organization as a whole, providing insights into how to track and report on HR outcomes
Teaches learners how to effectively use data to create and influence the process of strategic business planning
Provides a strong foundation for HR professionals seeking to develop their analytical skills and make data-driven decisions
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