Interacción social y cultura organizacional from Coursera

¿Cómo funciona una organización por dentro? ¿Qué elementos psicológicos y sociales se ponen en juego cotidianamente en las dinámicas de una empresa? ¿Cuáles son las señales clave que debemos conocer para gestionar y dirigir un equipo de personas?

Este tipo de preguntas son las que analizaremos en este curso, y responderemos bajo dos principales conceptos estudiados en profundidad: las dinámicas organizacionales y la cultura organizacional. Gracias a ellos dos (y al vínculo existente entre ambos). Conociendo la importancia de la estructura organizacional o de los objetivos de desarrollo sostenible, el verdadero significado del liderazgo, o cómo estudiar algo intangible pero fundamental en las organizaciones (la cultura), podrás conocer los elementos teóricos y prácticos para saber la importancia de los aspectos sociales en las organizaciones, y en particular, para su gestión, intervención y mejora.

What's inside

Syllabus

Interacción social y cultura organizacional

Bienvenidos y bienvenidas al curso sobre Interacción Social y Cultura Organizacional. A lo largo de las próximas semanas, estudiaremos la importancia de las organizaciones desde un punto de vista psicológico y social. Para ello, atenderemos a dos apartados principales:
1) Las dinámicas organizacionales, es decir, los elementos activos y cambiantes que componen las organizaciones, formados por las personas e interacciones que entre ellas ocurren.
2) La cultura organizacional, esto es, el por qué las personas hacen lo que hacen en una organización, por qué lo hacen de esa forma, y no de otra, y qué acciones les han llevado a comportarse así (en un conflicto, al establecer una meta, o en la comunicación, por ejemplo).
Como veremos, todos estos elementos son centrales a la hora de proponer un cambio en la empresa o para mejorar su eficacia y eficiencia.

La importancia de las dinámicas en las organizaciones

Esta semana nos enfocaremos en introducir la importancia de las organizaciones como actor social. Para ello, usaremos la metáfora de la organización como ciudad, y la ciudad como organización. De este modo, entenderemos que muchas cosas que ocurren las ciudades ocurren dentro de las empresas y viceversa. Tras ello, comenzaremos a estudiar algunas de las principales dinámicas organizacionales: cuáles son, en qué consiste, y cuál es su relevancia en el estudio y mejora de las organizaciones.

Dinámicas y procesos organizacionales

En esta semana, continuaremos analizando las dinámicas organizacionales. Por un lado, terminaremos de conocer las más relevantes, pero también enfatizaremos el vínculo existente entre ellas, y por tanto, la dependencia mutua y la necesidad de estudiarlas en conjunto y de conocer el efecto entre ellas.

¿Qué es la cultura organizacional?

Esta semana, presentaremos el concepto de cultura organizacional, entendiendo qué es, para qué sirve, y la relevancia que tiene en el estudio psicosocial de las organizaciones.
Además, estudiaremos cuál es el vínculo entre las dinámicas organizacionales y la cultura, aprehendiendo que son conceptos que se influyen mutuamente y que, por tanto, necesitamos tener una visión global y de conjunto a la hora de estudiarlos y de llevar a cabo análisis o procesos de intervención reales.

La cultura organizacional y sus tipos

Esta semana terminaremos de afianzar el concepto de cultura organizacional. Para ello, presentaremos algunas de las principales herramientas para el estudio de la misma. En concreto, nos enfocaremos en las metodologías cualitativas, tales como la etnografía o el shadowing.
Por otro lado, estudiaremos una clasificación clásica de los tipos de cultura organizacional, para poder sacar conclusiones en la toma de decisiones sobre un análisis o intervención organizacional.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Para aquellos interesados en comprender las dinámicas sociales dentro de las organizaciones

Estudia la cultura organizacional, un tema crucial para la gestión eficaz

Esencial para profesionales que buscan mejorar la gestión del equipo y las dinámicas organizacionales

Proporciona una base sólida para los estudiantes y profesionales que ingresan al campo de la gestión organizacional

Career center

Learners who complete Interacción social y cultura organizacional will develop knowledge and skills that may be useful to these careers:

Organizational Psychologist

Organizational Psychologists study the behavior of individuals and groups in the workplace. They may work in a variety of settings, such as universities, corporations, and consulting firms. This course in Interacción social y cultura organizacional provides Organizational Psychologists with a deep understanding of the social and psychological factors that influence human behavior in the workplace. This knowledge can help them develop and implement effective organizational interventions.

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Organizational Development Specialist

Organizational Development Specialists help organizations improve their performance by developing and implementing change initiatives. They may work on projects such as team building, leadership development, and organizational culture change. This course in Interacción social y cultura organizacional provides Organizational Development Specialists with the knowledge and skills they need to understand the social and psychological dynamics of organizations. This knowledge can help them develop and implement more effective change initiatives.

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Work Psychologist

Work Psychologists study the behavior of individuals and groups in the workplace. They may work in a variety of settings, such as universities, corporations, and consulting firms. This course in Interacción social y cultura organizacional provides Work Psychologists with a deep understanding of the social and psychological factors that influence human behavior in the workplace. This knowledge can help them develop and implement effective organizational interventions.

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Human Resources Manager

Human Resources Managers oversee all aspects of human resources for an organization. They may work on tasks such as recruiting and hiring, employee relations, and training and development. This course in Interacción social y cultura organizacional provides Human Resources Managers with a deep understanding of the social and psychological factors that influence employee behavior. This knowledge can help them create a more positive and productive work environment.

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Social Worker

Social Workers help people cope with a variety of challenges, including mental illness, poverty, and addiction. They may work in a variety of settings, such as hospitals, schools, and social service agencies. This course in Interacción social y cultura organizacional provides Social Workers with a deep understanding of the social and psychological factors that influence human behavior. This knowledge can help them provide more effective services to their clients.

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Management Consultant

Management Consultants help organizations improve their performance and achieve their goals. They may work on projects ranging from developing a new strategy to improving operations. This course in Interacción social y cultura organizacional provides Management Consultants with an understanding of the psychological and social factors that influence organizational behavior. This knowledge can help them make more informed recommendations and develop more effective solutions.

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Psychologist

Psychologists study the mind and behavior. They may work in a variety of settings, such as universities, hospitals, and clinics. This course in Interacción social y cultura organizacional provides Psychologists with a deep understanding of the social and psychological factors that influence human behavior. This knowledge can help them conduct research and develop treatments for a variety of mental health conditions.

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Sociologist

Sociologists study the social behavior of humans. They may work in a variety of settings, such as universities, research institutes, and government agencies. This course in Interacción social y cultura organizacional provides Sociologists with a deep understanding of the social and psychological factors that influence human behavior. This knowledge can help them conduct research and develop policies to address a variety of social issues.

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Anthropologist

Anthropologists study the behavior and culture of humans. They may work in a variety of settings, such as universities, museums, and government agencies. This course in Interacción social y cultura organizacional provides Anthropologists with a deep understanding of the social and psychological factors that influence human behavior. This knowledge can help them conduct research and develop policies to address a variety of social issues.

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Social Psychologist

Social Psychologists study the influence of social factors on human behavior. They may work in a variety of settings, such as universities, research institutes, and government agencies. This course in Interacción social y cultura organizacional provides Social Psychologists with a deep understanding of the social and psychological factors that influence human behavior. This knowledge can help them conduct research and develop policies to address a variety of social issues.

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Cultural Anthropologist

Cultural Anthropologists study the culture and behavior of humans. They may work in a variety of settings, such as universities, museums, and government agencies. This course in Interacción social y cultura organizacional provides Cultural Anthropologists with a deep understanding of the social and psychological factors that influence human behavior. This knowledge can help them conduct research and develop policies to address a variety of social issues.

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Business Analyst

A Business Analyst assesses a company's business processes to identify areas for improvement. They may work on a team that implements solutions to improve efficiency and productivity. This course in Interacción social y cultura organizacional provides knowledge and tools that can help a Business Analyst understand the interpersonal dynamics and cultural norms of an organization. This can be critical in understanding how changes will impact employees and how to implement them successfully.

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Sales Manager

Sales Managers oversee the sales team and develop sales strategies. They may work in a variety of settings, such as corporations, retail stores, and non-profit organizations. This course in Interacción social y cultura organizacional provides Sales Managers with a deep understanding of the social and psychological factors that influence buyer behavior. This knowledge can help them develop more effective sales strategies.

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Marketing Manager

Marketing Managers develop and implement marketing campaigns to promote products or services. They may work in a variety of settings, such as corporations, advertising agencies, and non-profit organizations. This course in Interacción social y cultura organizacional provides Marketing Managers with a deep understanding of the social and psychological factors that influence consumer behavior. This knowledge can help them develop more effective marketing campaigns.

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Teacher

Teachers provide instruction to students in a variety of subjects. They may work in a variety of settings, such as public schools, private schools, and universities. This course in Interacción social y cultura organizacional provides Teachers with a deep understanding of the social and psychological factors that influence human behavior. This knowledge can help them create a more positive and productive learning environment for their students.

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