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Competencias clave para profesionales de Recursos Humanos

César Luis Fernandez Llano, Rafa Díaz Cortinas, Míriam Diez Piñol, and Irene Carracedo Gil

¿Cuáles serán los principales retos a la hora de gestionar personas en las organizaciones modernas?, ¿cuál es el papel de la digitalización y la globalización a la hora de organizar los recursos humanos? En este curso se abordan estas cuestiones desde una visión aplicada al mundo del trabajo y desde una perspectiva multicultural. Para ello se abordan las cuestiones clave relacionadas con las principales competencias que se solicitarán a los profesionales al frente de las organizaciones. Se analizarán de forma crítica aspectos como: la negociación, la resiliencia organizativa, el liderazgo o el trabajo remoto, entre otros.

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What's inside

Syllabus

Competencias clave para profesionales de Recursos Humanos
En este curso se abordan los aspectos principales sobre la negociación en entornos de complejidad. Asimismo, se profundiza sobre el concepto de resiliencia, tanto desde el punto de vista organizativo como individual.
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Analiza el trabajo remoto, que está adquiriendo una importancia creciente en el mundo laboral actual
Enseña habilidades de negociación, un aspecto crucial para los profesionales de RR. HH
Desarrolla la resiliencia organizativa e individual, aspectos esenciales para enfrentar los desafíos del entorno laboral moderno
Aborda conceptos de liderazgo moderno, adaptándose a las necesidades del mundo empresarial actual
Ofrece una perspectiva multicultural, proporcionando una comprensión global de los desafíos de gestión de personas
Requiere que los alumnos cuenten con acceso a una computadora e Internet, recursos que pueden no estar fácilmente disponibles para todos

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Reviews summary

Desarrollo esencial para profesionales de rrhh

Según los estudiantes, 'Competencias clave para profesionales de Recursos Humanos' es un curso altamente relevante y práctico, ideal para actualizar habilidades en gestión de personas. Destacan la claridad y buena estructuración de los contenidos, con un enfoque en la aplicación práctica de lo aprendido. Los módulos sobre negociación en entornos complejos, resiliencia organizativa y liderazgo moderno son particularmente valorados por su utilidad directa. Algunos sugieren que se beneficiaría de más casos de estudio detallados o herramientas concretas en ciertos temas, como el trabajo remoto, para complementar las bases teóricas.
Los contenidos están bien organizados y son fáciles de seguir.
"Los contenidos son claros y muy bien estructurados."
"Un buen repaso a las competencias clave de RRHH."
"La calidad del contenido y la profundidad de los temas son excelentes."
Aborda temas actuales y futuros de RRHH.
"El módulo de futuro del trabajo fue muy interesante y me abrió los ojos a nuevas tendencias."
"Muy pertinente para el momento actual. El módulo de trabajo remoto es muy completo."
"Absolutamente imprescindible para cualquier profesional de Recursos Humanos que quiera estar al día."
Proporciona herramientas y conocimientos aplicables en RRHH.
"Me encantó el enfoque en la aplicación práctica y los ejemplos reales. ¡Muy recomendable para cualquier profesional de RRHH!"
"Lo aplico directamente en mi empresa."
"Siento que he adquirido competencias directamente aplicables."
Sólida base conceptual, con demanda de más herramientas prácticas.
"Algunas secciones me parecieron demasiado teóricas y sentí que faltaba más enfoque en herramientas concretas o simulaciones."
"Me hubiera gustado un poco más de profundidad en los casos de estudio de trabajo remoto..."
"Los temas son relevantes, pero la ejecución podría ser más interactiva y menos conceptual."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Competencias clave para profesionales de Recursos Humanos with these activities:
Revise the basics of organizational behavior
Start from the beginning to refresh your background in OB and prepare yourself to comprehend the more advanced course materials
Browse courses on Organizational Behavior
Show steps
  • Review notes and textbooks from previous OB courses
  • Attend a workshop or refresher course on OB
Engage in peer discussions on HR case studies
Collaborate with peers to analyze real-world HR challenges and develop practical solutions, fostering teamwork and critical thinking
Browse courses on Case Studies
Show steps
  • Form or join a peer discussion group
  • Identify and select HR case studies for analysis
  • Discuss the case studies, share insights, and generate solutions
Explore case studies on negotiation
Supplement class discussions and lectures with additional in-depth analysis to gain a better understanding of real-world negotiation scenarios
Browse courses on Negotiation
Show steps
  • Identify a case study or simulation related to negotiation
  • Analyze the case study, identifying key negotiation strategies and tactics
  • Develop your own negotiation plan based on your analysis
Three other activities
Expand to see all activities and additional details
Show all six activities
Participate in mock negotiation exercises
Put your negotiation skills into practice through role-playing exercises, allowing you to refine your approach and receive feedback from peers
Browse courses on Negotiation
Show steps
  • Find a partner to practice with
  • Choose a negotiation scenario and prepare your strategy
  • Conduct the mock negotiation and analyze the results
Volunteer at a local HR organization or non-profit
Gain practical experience and contribute to the community while applying your HR knowledge in a real-world setting
Show steps
  • Identify HR organizations or non-profits that align with your interests
  • Contact the organizations to inquire about volunteer opportunities
  • Commit to a regular volunteering schedule
Seek mentorship from experienced HR professionals
Connect with industry experts who can provide guidance, support, and insights into the field of HR, helping you navigate your career path effectively
Browse courses on Mentoring
Show steps
  • Identify potential mentors through professional networks, conferences, or online platforms
  • Reach out to mentors and express your interest in their guidance
  • Establish regular meetings or communication channels to receive mentorship

Career center

Learners who complete Competencias clave para profesionales de Recursos Humanos will develop knowledge and skills that may be useful to these careers:
Human Resources Manager
Human Resources (HR) Managers oversee all aspects related to an organization's workforce, including recruiting, hiring, training, benefits, and employee relations. This course provides a comprehensive foundation in key competencies for HR professionals, such as negotiation, resilience, leadership, and remote work management. By completing this course, you will gain the knowledge and skills necessary to effectively manage and lead an organization's workforce, making it an ideal choice for those aspiring to a career as an HR Manager.
See salaries and explore the career path for Human Resources Manager
Organizational Development Manager
Organizational Development (OD) Managers are responsible for designing and implementing programs that improve an organization's overall effectiveness. This course covers essential concepts such as resilience, leadership, and the future of work, which are crucial for OD Managers seeking to create and maintain a thriving work environment. By taking this course, you will gain the knowledge and skills necessary to successfully lead and manage organizational change initiatives.
See salaries and explore the career path for Organizational Development Manager
Talent Acquisition Manager
Talent Acquisition Managers are responsible for attracting, recruiting, and hiring talented individuals to support an organization's strategic goals. This course provides a comprehensive overview of key HR competencies, including negotiation, resilience, and remote work management, which are essential for Talent Acquisition Managers in today's competitive job market. By completing this course, you will gain the knowledge and skills necessary to effectively identify, attract, and hire top talent for your organization.
See salaries and explore the career path for Talent Acquisition Manager
Employee Relations Manager
Employee Relations Managers are responsible for managing and resolving employee concerns and issues, such as grievances, discipline, and performance management. This course covers key competencies such as negotiation, resilience, and leadership, which are essential for Employee Relations Managers in maintaining a positive and productive work environment. By completing this course, you will gain the knowledge and skills necessary to effectively handle employee relations issues and foster a harmonious workplace.
See salaries and explore the career path for Employee Relations Manager
Compensation and Benefits Manager
Compensation and Benefits Managers are responsible for developing and managing an organization's compensation and benefits programs. This course provides a solid foundation in key HR competencies, including negotiation, resilience, and the future of work, which are essential for Compensation and Benefits Managers in crafting competitive and attractive compensation and benefits packages. By completing this course, you will gain the knowledge and skills necessary to effectively design and administer compensation and benefits programs that support your organization's strategic goals.
See salaries and explore the career path for Compensation and Benefits Manager
Training and Development Manager
Training and Development Managers are responsible for designing and implementing training programs that enhance employee skills and knowledge. This course covers essential concepts such as resilience, leadership, and the future of work, which are crucial for Training and Development Managers seeking to create and deliver effective training programs. By taking this course, you will gain the knowledge and skills necessary to successfully develop and manage training initiatives that support your organization's learning and development goals.
See salaries and explore the career path for Training and Development Manager
Diversity and Inclusion Manager
Diversity and Inclusion Managers are responsible for creating and maintaining a diverse and inclusive workplace. This course covers key competencies such as negotiation, resilience, and leadership, which are essential for Diversity and Inclusion Managers in fostering a workplace where all employees feel valued and respected. By completing this course, you will gain the knowledge and skills necessary to effectively promote and implement diversity and inclusion initiatives within your organization.
See salaries and explore the career path for Diversity and Inclusion Manager
HR Business Partner
HR Business Partners work closely with business leaders to align HR strategies with organizational goals. This course provides a comprehensive overview of key HR competencies, including negotiation, resilience, and leadership, which are essential for HR Business Partners in effectively supporting and advising business leaders. By completing this course, you will gain the knowledge and skills necessary to successfully partner with business leaders and drive organizational success.
See salaries and explore the career path for HR Business Partner
HR Analyst
HR Analysts collect and analyze data to provide insights that support HR decision-making. This course provides a solid foundation in key HR competencies, including negotiation, resilience, and the future of work, which are essential for HR Analysts in conducting meaningful data analysis and providing valuable recommendations. By completing this course, you will gain the knowledge and skills necessary to effectively analyze HR data and contribute to informed decision-making within your organization.
See salaries and explore the career path for HR Analyst
Recruiter
Recruiters are responsible for identifying and attracting qualified candidates for open positions. This course provides a comprehensive overview of key HR competencies, including negotiation, resilience, and remote work management, which are essential for Recruiters in today's competitive job market. By completing this course, you will gain the knowledge and skills necessary to effectively source, screen, and hire top talent for your organization.
See salaries and explore the career path for Recruiter
HR Assistant
HR Assistants provide administrative and operational support to HR departments. This course provides a solid foundation in key HR competencies, such as negotiation and resilience, which are essential for HR Assistants in supporting HR professionals and ensuring smooth HR operations. By completing this course, you will gain the knowledge and skills necessary to effectively assist with a wide range of HR tasks and contribute to the success of your organization's HR department.
See salaries and explore the career path for HR Assistant
Payroll Specialist
Payroll Specialists are responsible for processing payroll and ensuring that employees are paid accurately and on time. This course may be useful for Payroll Specialists looking to enhance their understanding of key HR competencies, such as negotiation and resilience, which can be beneficial in managing payroll-related issues and maintaining positive relationships with employees.
See salaries and explore the career path for Payroll Specialist
Benefits Administrator
Benefits Administrators are responsible for managing employee benefits programs. This course may be useful for Benefits Administrators looking to enhance their understanding of key HR competencies, such as negotiation and resilience, which can be beneficial in administering benefits programs and supporting employee needs.
See salaries and explore the career path for Benefits Administrator
Compensation Analyst
Compensation Analysts are responsible for conducting compensation research and analysis to ensure that employees are paid fairly and competitively. This course may be useful for Compensation Analysts looking to enhance their understanding of key HR competencies, such as negotiation and resilience, which can be beneficial in conducting compensation analysis and making informed recommendations.
See salaries and explore the career path for Compensation Analyst
Labor Relations Specialist
Labor Relations Specialists are responsible for managing relationships with unions and employees. This course may be useful for Labor Relations Specialists looking to enhance their understanding of key HR competencies, such as negotiation and resilience, which can be beneficial in managing labor relations issues and maintaining a positive work environment.
See salaries and explore the career path for Labor Relations Specialist

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Competencias clave para profesionales de Recursos Humanos.
Cover image
Psychological Safety (HBR Emotional Intelligence...
Save
Este libro explora el concepto de resiliencia organizativa y proporciona herramientas y metodologías prácticas para desarrollar la resiliencia tanto a nivel individual como organizativo. Es una lectura esencial para quienes buscan fortalecer la resiliencia de sus organizaciones.
(English) Psychological Safety (HBR Emotional Intelligence...
Paperback
$$
(English) Psychological Safety (HBR Emotional Intelligence...
Kindle Edition
$
Cover image
Getting to Yes
Save
Este libro clásico sobre negociación proporciona una base sólida para comprender los principios y estrategias de negociación eficaces. Es especialmente útil para aquellos que buscan mejorar sus habilidades de negociación en entornos complejos.
Getting to Yes
Paperback
Check
Getting to Yes
Kindle Edition
Check
Cover image
Leadership Case Studies in Education
Save
This widely-used textbook explores contemporary leadership theories and provides practical guidance on how to apply them in real-world situations. It covers various leadership styles, approaches, and challenges.
(English) Leadership Case Studies in Education
Paperback
$$$
(English) Leadership Case Studies in Education
Paperback
$$
(English) Leadership Case Studies in Education
Paperback
$$$
(English) Leadership Case Studies in Education
Kindle Edition
$$
Cover image
The Digital Mindset
Save
Este libro proporciona una guía práctica para comprender y gestionar eficazmente el trabajo remoto. Ofrece estrategias y técnicas para crear un entorno de trabajo remoto productivo y colaborativo.
(English) The Digital Mindset: What It Really Takes to Thrive...
Hardcover
$$
(Italiano) Il digital mindset: Che cosa serve davvero in un...
Kindle Edition
$$
Cover image
Change
Save
Este libro ofrece una visión completa de los modelos de liderazgo modernos y proporciona ejemplos prácticos de cómo aplicarlos en el mundo real. Es una lectura valiosa para quienes buscan desarrollar sus habilidades de liderazgo en un entorno complejo y cambiante.
(English) Change: How Organizations Achieve Hard-to-Imagine...
Hardcover
$$
(Deutsch) Change: Wie Unternehmen in unbeständigen Zeiten...
Kindle Edition
$$
(Italiano) Change: Come trasformare imprese e organizzazioni...
Kindle Edition
$$
Cover image
The Information Lens, an Intelligent System for...
Save
This thought-provoking book examines the long-term implications of technological advancements on the nature of work and employment. It explores the potential shifts in job markets, skills requirements, and organizational structures.
(English) The information lens, an intelligent system for...
Paperback
$$
Cover image
Mission Manifest
Save
Este libro explora las tendencias emergentes en la organización del trabajo y proporciona información sobre cómo garantizar condiciones de trabajo dignas y estimulantes para los empleados. Es una lectura esencial para quienes buscan comprender el futuro del trabajo y prepararse para los cambios que se avecinan.
(English) Mission Manifest: American Evangelicals and Iran in...
Hardcover
$$$
(English) Mission Manifest: American Evangelicals and Iran in...
Kindle Edition
$$
El líder resonante crea más
Save
Este libro presenta un modelo de liderazgo resonante que enfatiza la importancia de la inteligencia emocional, la autenticidad y la visión inspiradora. Es útil para desarrollar habilidades de liderazgo efectivas y crear organizaciones más motivadas.
El líder resonante crea más: El poder de la...
Kindle Edition
$
Cover image
Shaping the Future of the Fourth Industrial...
Save
Este libro explora el impacto de la Cuarta Revolución Industrial en la sociedad y el mundo laboral. Ofrece una perspectiva sobre las tendencias tecnológicas y su implicación para el futuro del trabajo.
(English) Shaping the Future of the Fourth Industrial...
Hardcover
$$

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Course image
Effort
9 hours to complete
Level
Introductory
Via
Coursera
Institution
Universitat Autònoma de Barcelona
Instructors
César Luis Fernandez Llano
Rafa Díaz Cortinas
Míriam Diez Piñol
Irene Carracedo Gil
Language
Español
This course belongs to a collection called Organizaciones y recursos humanos en el siglo XXI. It's comprised of six courses:
  1. Las organizaciones en el siglo XXI y su relevancia social
  2. Competencias clave para profesionales de Recursos Humanos (viewing)
  3. Estrategias para desarrollar el talento en organizaciones
  4. Principales procesos grupales en las organizaciones
  5. Cómo captar talento en la era de la digitalización
  6. Interacción social y cultura organizacional
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
Analiza el trabajo remoto, que está adquiriendo una importancia creciente en el mundo laboral actual
Enseña habilidades de negociación, un aspecto crucial para los profesionales de RR. HH
Desarrolla la resiliencia organizativa e individual, aspectos esenciales para enfrentar los desafíos del entorno laboral moderno
Aborda conceptos de liderazgo moderno, adaptándose a las necesidades del mundo empresarial actual
Ofrece una perspectiva multicultural, proporcionando una comprensión global de los desafíos de gestión de personas
Requiere que los alumnos cuenten con acceso a una computadora e Internet, recursos que pueden no estar fácilmente disponibles para todos
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