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Low Intermediate English

Calls & Messaging

Rebecca Payne-Passmore and Dr. Katharine Nielson

In this course, you will learn how to get in touch with all the people in your life by phone, email, text, and even social media. Learning activities in this course will take place on Voxy, an engaging language learning platform that automatically adapts to your current level and your performance across reading, listening, speaking, grammar, and vocabulary skills so that every lesson is optimized for rapid improvement.

Each week is made up of engaging, short, task-based lessons that can be done anywhere, anytime. Lessons include content from the real world, so you will learn from real conversations and emails between friends and colleagues. By the end of the course you’ll have the confidence to call, message, and email in any situation!

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What's inside

Syllabus

Course Introduction & Voxy Orientation

This week, you will learn about this course and understand how to use Voxy's innovative platform.

Using Social Media

This week, you will learn how to use social media to connect to people, get help, network, and tell stories.

Staying in Touch

This week, you will practice getting in touch with friends and keeping up the connection over the phone, by text, or by email.

Phone Calls

This week, you will learn how to make all kinds of professional phone calls at work.

Emails to Colleagues

This week, you will learn how to write emails of all kinds to your colleagues at work.

Course Project: Independent Study

This week, you will have the chance to choose the topic you study for your End of Course project.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Covers highly relevant topics of social media and staying in touch professionally

Is multi-modal, utilizing Voxy's innovative platform for reading, listening, speaking, grammar, and vocabulary exercises

Develops professional emailing, phone call, and time management skills for the workplace

Explicitly requires students to have prior knowledge of using social media, which may not be the case for all learners

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Reviews summary

Helpful calls & messaging course

According to students, Low Intermediate English: Calls & Messaging is a helpful course for learners looking to improve their English conversation and messaging skills. Learners say the course is particularly effective for developing vocabulary and improving communication in professional settings. This course uses real-life examples, conversations, and articles to help you develop the skills needed to communicate effectively in English. You will also have the opportunity to practice your new skills through a variety of interactive exercises and assignments. Overall, this course is a great resource for learners looking to improve their English conversation and messaging skills.

The course offers interactive exercises and assignments.

"You will also have the opportunity to practice your new skills through a variety of interactive exercises and assignments"

The course uses real-life examples and articles.

"I love that this course uses recent news and articles as learning materials."

"It's is also useful to practice listening through real life conversation rather than textbook context. "

The course is effective for improving English skills.

"so fun and interactive and makes leaning easy"

"This course can effectively improve English skills"

"It was definitely an education that added a lot to me."

The course is helpful for learning.

"very helpful"

"really helpful"

"I make it so happy"

Some learners experienced technical issues with the course.

"Have to use an App named Voxy to finish every task, it is not handy!"

"Everything is great. But the Java exercises sometimes fail and there no way to help it. You may get a bad grade."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Low Intermediate English: Calls & Messaging with these activities:

Read 'Crucial Conversations: Tools for Talking When Stakes Are High'

Show steps

Gain valuable insights and practical strategies for effective communication in challenging situations.

View Crucial Conversations: Tools for Talking When... on Amazon

Show steps

Purchase or borrow the book
Set aside time for reading
Take notes and highlight key concepts

Practice email writing

Show steps

Reinforce your email writing skills by writing emails to colleagues and friends to practice different scenarios.

Show steps

Choose a scenario to practice
Write an email draft
Review your draft and make revisions

Practice phone calls

Show steps

Improve your phone communication skills by making practice calls to colleagues or friends and simulate different scenarios.

Show steps

Choose a scenario to practice
Make a practice call
Review your performance and make improvements

Five other activities

Expand to see all activities and additional details

Show all eight activities

Explore online resources for communication skills

Show steps

Enhance your understanding of communication skills by accessing online tutorials and articles.

Browse courses on Communication Skills

Show steps

Search for online tutorials on communication skills
Review the tutorials and take notes

Join an online forum or discussion group

Show steps

Connect with peers and engage in discussions to exchange knowledge and perspectives on communication skills.

Browse courses on Communication Skills

Show steps

Search for relevant online forums or discussion groups
Join the group and participate in discussions

Create a blog or vlog about communication skills

Show steps

Deepen your understanding and share your knowledge by creating a blog or vlog on communication skills.

Browse courses on Communication Skills

Show steps

Choose a topic to focus on
Research and gather information
Develop your content
Publish your blog or vlog

Participate in a communication skills competition

Show steps

Challenge yourself and showcase your skills by participating in a communication skills competition.

Browse courses on Communication Skills

Show steps

Identify relevant competitions
Prepare for the competition
Participate in the competition

Record a podcast episode on a communication skills topic

Show steps

Expand your knowledge and share your insights by creating a podcast episode on a communication skills topic.

Browse courses on Communication Skills

Show steps

Choose a topic to focus on
Research and gather information
Develop your content
Record and edit your podcast

Career center

Learners who complete Low Intermediate English: Calls & Messaging will develop knowledge and skills that may be useful to these careers:

Customer Service Representative

Customer Service Representatives help customers with inquiries and complaints. They also provide information about products and services. This course can be helpful for Customer Service Representatives because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to connect with customers and provide support.

See salaries and explore the career path for Customer Service Representative

Sales Associate

Sales Associates help customers find products and services that meet their needs. They also process sales and provide customer service. This course can be helpful for Sales Associates because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to connect with customers and promote products and services.

See salaries and explore the career path for Sales Associate

Social Media Manager

Social Media Managers help organizations develop and implement social media strategies. They also create and manage social media content. This course can be helpful for Social Media Managers because it teaches them how to use social media to connect with customers, promote products and services, and build relationships.

See salaries and explore the career path for Social Media Manager

Public Relations Specialist

Public Relations Specialists help organizations build and maintain relationships with the public. They also develop and implement public relations campaigns. This course can be helpful for Public Relations Specialists because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to connect with the public and promote organizations.

See salaries and explore the career path for Public Relations Specialist

Administrative Assistant

Administrative Assistants provide administrative support to executives and other professionals. They also manage calendars, schedule appointments, and answer phones. This course can be helpful for Administrative Assistants because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to connect with clients and colleagues.

See salaries and explore the career path for Administrative Assistant

Marketing Assistant

Marketing Assistants help with marketing campaigns and initiatives. They also provide administrative support to marketing teams. This course can be helpful for Marketing Assistants because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to promote products and services.

See salaries and explore the career path for Marketing Assistant

Event Planner

Event Planners help plan and execute events. They also manage budgets and coordinate vendors. This course can be helpful for Event Planners because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to promote events and connect with attendees.

See salaries and explore the career path for Event Planner

UX Designer

UX Designers design and evaluate user experiences. They also work with customers to gather requirements and provide support. This course may be helpful for UX Designers because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to connect with clients and colleagues.

See salaries and explore the career path for UX Designer

Customer Success Manager

Customer Success Managers help customers achieve success with products and services. They also provide support and guidance to customers. This course may be helpful for Customer Success Managers because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to connect with customers and provide support.

See salaries and explore the career path for Customer Success Manager

Business Analyst

Business Analysts help organizations improve their business processes. They also analyze data and make recommendations for improvements. This course may be helpful for Business Analysts because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to connect with clients and colleagues.

See salaries and explore the career path for Business Analyst

Software Engineer

Software Engineers design, develop, and test software. They also work with customers to gather requirements and provide support. This course may be helpful for Software Engineers because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to connect with clients and colleagues.

See salaries and explore the career path for Software Engineer

Data Analyst

Data Analysts collect, analyze, and interpret data. They also make recommendations for improvements. This course may be helpful for Data Analysts because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to connect with clients and colleagues.

See salaries and explore the career path for Data Analyst

Web Developer

Web Developers design and develop websites. They also work with customers to gather requirements and provide support. This course may be helpful for Web Developers because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to connect with clients and colleagues.

See salaries and explore the career path for Web Developer

Technical Writer

Technical Writers create documentation for software, hardware, and other products. They also write training materials and user guides. This course may be helpful for Technical Writers because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to connect with customers and provide support.

See salaries and explore the career path for Technical Writer

Project Manager

Project Managers plan and execute projects. They also manage budgets and resources. This course may be helpful for Project Managers because it teaches them how to communicate effectively by phone, email, and text. The course also teaches them how to use social media to connect with team members and stakeholders.

See salaries and explore the career path for Project Manager

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Low Intermediate English: Calls & Messaging.

The Elements of Style

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Classic guide to writing clear, concise, and effective prose. It valuable resource for anyone who wants to improve their writing skills, especially in a business or academic setting.

Low Intermediate English

Calls & Messaging

What's inside

Syllabus

Good to know

Save this course

Reviews summary

Helpful calls & messaging course

Activities

Career center

Reading list

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