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Sérgio Adriano Loureiro, Julio Cesar Ferreira dos Passos, Juliana Ferreira de Vales, and Orlando Fontes Lima Junior

Neste curso o aluno irá desenvolver habilidades que permitam criar soluções para problema operacionais típicos usando conceitos básicos da Logística e do Supply Chain: Transporte, Estoques, Informação e Nível de serviço.

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Neste curso o aluno irá desenvolver habilidades que permitam criar soluções para problema operacionais típicos usando conceitos básicos da Logística e do Supply Chain: Transporte, Estoques, Informação e Nível de serviço.

Transporte e Distribuição: O aluno irá analisar a demanda e oferta de transporte, os custos e modais disponíveis e desenvolver uma solução de distribuição integrada ao demais componentes da cadeia de suprimentos.

Estoque e Armazenagem: O aluno irá analisar as necessidades dos consumidores, interpretar seus resultados da demanda para propor um modelo aderente de previsão, além de definir políticas de manutenção de estoque (puxado e empurrado) e definir critérios para sistemas de armazenagem.

Ciclo de Pedido e Nível de serviço: a interface entre a logística e as demais áreas da organização como vendas, marketing e produção é fundamental para o alinhamento estratégico. O aluno irá interpretar as necessidades dos clientes internos e externos para calcular o ciclo de atendimento ao cliente e ajustar o nível de serviço adequado.

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Syllabus

BEM-VINDO
DA LOGÍSTICA AO SUPPLY CHAIN
Este módulo visa desenvolver no aluno uma visão sistêmica da logística e do supply chain diferenciando os dois conceitos, apresentando seus principais componentes e identificando as principais variáveis a serem tratadas na solução de problemas (transporte, estoque, informação).
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GESTÃO DE TRANSPORTES
O transporte é geralmente o elemento mais representativo do custo logístico de uma empresa, respondendo por dois terços do custo logístico total. Portanto, o profissional de logística necessita ter um bom entendimento dos aspectos envolvidos com as decisões de transporte. Este módulo destaca conhecimentos fundamentais sobre o transporte que devem ser de domínio do profissional de logística, como a escolha do modal mais adequado para as operações de transporte, a apuração dos custos operacionais, o planejamento das operações de transporte e a avaliação de desempenho.
Gestão de Estoques
Olá Aluno, Tudo bem? Espero que Sim!Todas as empresas e organizações de manufatura possuem um importante ativo que necessita ser gerenciado de maneira eficiente e eficaz: os estoques.Os estoques fazem parte da estratégia logística das empresas denominada Estratégias de Estoques que contemplam a previsão, os fundamentos de estocagem, as decisões envolvidas no que tange a quantidades, compras e programação de suprimentos e localização dos armazéns. Neste módulo vamos conhecer os principais tipos de estoques, a gestão de demanda, os indicadores de desempenho e as principais políticas.Bons Estudos! Julio Cesar Passos
NÍVEL DE SERVIÇO E CICLO DE PEDIDO
Olá a todos, eu sou a professora Juliana e estarei com vocês no módulo do curso que tratará sobre Nível de Serviço e Ciclo de pedido. Como parte estratégica das organizações, o nível de serviço e a gestão do ciclo de pedido são primordiais para que o cliente esteja satisfeito com o atendimento de suas necessidades. Além do Transporte e do Estoque torna-se primordial o conhecimento dos conceitos sobre nível de serviço, os elementos de pré-transação, transação e de pós transação voltados para o alcance dos objetivos das empresas. Alem disso, torna-se relevante estudar a prestação de serviços básicos e as 3 dimensões disponibilidade , desempenho operacional e confiabilidade que auxiliam as empresas a se aproximar do cliente e ser competitiva no mercado consumidor. Desejo a todos bons estudos! Juliana Vales
PROJETO FINAL - Logística Integrada
Olá Alunos! Como vimos, a logística tem papel relevante para o atendimento das necessidades dos clientes e fazer com que os mercados sejam abastecidos com produtos e serviços. Através de suas atividades básicas, tais como Transporte, Estoques e Nível de Serviços, os objetivos da Cadeia de suprimentos são atendidos. Este módulo tem por objetivo aplicar os conhecimentos aprendidos nas lições alem de oferecer a oportunidade de obter contato com um estudo de caso prático de uma operação logística. Esperamos que seja proveitoso o estudo e que vocês venham a galgar novo desafios no mundo da logística. Um abraço e bons estudos!

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Este curso ensina conceitos básicos de logística e gestão da cadeia de suprimentos para resolver problemas operacionais
É ministrado por quatro instrutores com experiência no setor, o que garante a qualidade do conteúdo
O curso cobre diversos tópicos de logística, incluindo transporte, estoque e nivel de serviço, o que o torna abrangente
O conteúdo é apresentado de forma clara e organizada, facilitando o aprendizado
O curso é adequado para profissionais que buscam se especializar em logística e gestão da cadeia de suprimentos

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Reviews summary

Conceitos básicos de logística e gestão da cadeia de abastecimento

Este curso abrangente oferece uma base sólida em conceitos fundamentais de logística e gestão da cadeia de abastecimento. Com aulas envolventes e materiais didáticos de qualidade, ele fornece conhecimentos práticos para profissionais e entusiastas da área. Os professores experientes transmitem o conteúdo de forma clara e objetiva, tornando o aprendizado acessível a todos.
Útil para profissionais e não profissionais
"Um curso que se faz necessário até para quem não trabalha diretamente com as áreas."
Atividades e trabalhos práticos
"As atividades muito dinâmicas e ajudam na melhor compreensão do conteúdo."
Recursos complementares valiosos
"O curso é excelente, com aulas bem planejadas e materiais de leitura muito bons."
Docentes com conhecimento e didática
"Professores qualificados e apresentam o conteúdo de forma simples, clara e objetiva."
Curso abrangente que cobre tópicos essenciais
"Ótimo curso para dar uma boa visão deste assunto extremamente relevante atualmente, mesmo para quem não é diretamente da área, como é o meu caso."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Conceitos Básicos de Logística e Supply Chain with these activities:
Revise the basics of transport and logistics
Review fundamental concepts to strengthen your understanding of the field.
Browse courses on Transport
Show steps
  • Go through your notes and textbooks
  • Solve practice problems
  • Participate in online forums and discussions
Connect with Logistics Professionals
Expand your network and gain insights from experienced professionals in the logistics industry.
Show steps
  • Attend industry events or join online forums to connect with logistics professionals.
  • Reach out to potential mentors and express your interest in learning from them.
Join a study group to discuss course concepts
Engage with peers to exchange insights, clarify doubts, and reinforce your understanding.
Show steps
  • Find a group of classmates with similar interests
  • Meet regularly to discuss course material
  • Work together on assignments and projects
Eight other activities
Expand to see all activities and additional details
Show all 11 activities
Solve Inventory Management Problems
Strengthen your problem-solving skills in inventory management through repetitive exercises.
Browse courses on Inventory Management
Show steps
  • Find practice problems or quizzes on inventory management.
  • Attempt to solve the problems using the concepts you learned in the course.
  • Review your solutions and identify areas for improvement.
Participate in Supply Chain Conferences
Stay up-to-date with industry trends and connect with supply chain professionals at conferences and events.
Show steps
  • Research upcoming supply chain conferences.
  • Attend the conferences and actively participate in sessions and networking opportunities.
Develop a transportation plan for a specific supply chain
Apply your knowledge to a practical scenario, enhancing your decision-making abilities.
Browse courses on Transportation Planning
Show steps
  • Define the scope and objectives of the plan
  • Analyze the current transportation system
  • Identify and evaluate alternative transportation options
  • Develop and implement the selected transportation plan
  • Monitor and evaluate the performance of the transportation plan
Explore Transportation Optimization Techniques
Enhance your knowledge of transportation management by following tutorials on route planning, carrier selection, and cost analysis.
Show steps
  • Search for online tutorials or courses on transportation optimization.
  • Follow the instructions and complete the exercises provided in the tutorials.
  • Apply the techniques you learned to optimize your own transportation operations.
Develop a Logistics Case Study Analysis
Deepen your understanding of logistics principles by analyzing a real-world case study and presenting your findings.
Show steps
  • Select a relevant logistics case study.
  • Analyze the case study using the concepts learned in the course.
  • Develop a presentation or written report outlining your analysis and insights.
Attend a workshop on supply chain optimization
Gain exposure to industry best practices and cutting-edge techniques.
Browse courses on Supply Chain Optimization
Show steps
  • Research and identify relevant workshops
  • Register and attend the workshop
  • Actively participate in discussions and activities
Develop a Logistics Improvement Plan
Apply your learning to a practical project by identifying areas for improvement in a logistics operation and proposing solutions.
Show steps
  • Select a specific logistics operation to focus on.
  • Analyze the current operation and identify areas for improvement.
  • Research and propose solutions to the identified problems.
  • Create a comprehensive plan outlining the proposed improvements.
  • Present your plan to stakeholders and seek feedback.
Join Logistics Case Competitions
Challenge yourself and apply your logistics knowledge in competitive case competitions.
Show steps
  • Identify and register for relevant logistics case competitions.
  • Work in a team to analyze the case and develop innovative solutions.
  • Present your solution to a panel of judges.

Career center

Learners who complete Conceitos Básicos de Logística e Supply Chain will develop knowledge and skills that may be useful to these careers:
Logistician
A Logistician is responsible for organizing and managing the flow of goods and services from the point of origin to the point of consumption. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course can provide you with a strong foundation in the principles of logistics, which can be helpful for a career as a Logistician. You will learn about transportation, warehousing, inventory management, and customer service, all of which are essential skills for this role.
Supply Chain Manager
A Supply Chain Manager is responsible for planning, organizing, and directing the flow of goods and services from the point of origin to the point of consumption. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course can be helpful for a career as a Supply Chain Manager, as it will provide you with a strong foundation in the principles of logistics and supply chain management. You will learn about transportation, warehousing, inventory management, and customer service, all of which are essential skills for this role.
Operations Manager
An Operations Manager is responsible for planning, organizing, and directing the operations of an organization. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course can be helpful for a career as an Operations Manager, as it will provide you with a strong understanding of the principles of logistics and supply chain management. You will learn about transportation, warehousing, inventory management, and customer service, all of which are essential skills for this role.
Warehouse Manager
A Warehouse Manager is responsible for planning, organizing, and directing the operations of a warehouse. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course can be helpful for a career as a Warehouse Manager, as it will provide you with a strong understanding of the principles of warehousing and inventory management. You will learn about warehouse operations, inventory control, and customer service, all of which are essential skills for this role.
Transportation Manager
A Transportation Manager is responsible for planning, organizing, and directing the movement of goods and services. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course can be helpful for a career as a Transportation Manager, as it will provide you with a strong understanding of the principles of transportation and logistics. You will learn about different modes of transportation, transportation costs, and transportation planning, all of which are essential skills for this role.
Transportation Planner
A Transportation Planner is responsible for planning and organizing the movement of goods and services. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course can be helpful for a career as a Transportation Planner, as it will provide you with a strong understanding of the principles of transportation and logistics. You will learn about different modes of transportation, transportation costs, and transportation planning, all of which are essential skills for this role.
Inventory Manager
An Inventory Manager is responsible for planning, organizing, and directing the flow of inventory within a company. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course can be helpful for a career as an Inventory Manager, as it will provide you with a strong understanding of the principles of inventory management. You will learn about inventory planning, inventory control, and inventory costs, all of which are essential skills for this role.
Supply Chain Consultant
A Supply Chain Consultant is responsible for providing advice and guidance to companies on how to improve their supply chain operations. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course can be helpful for a career as a Supply Chain Consultant, as it will provide you with a strong understanding of the principles of supply chain management. You will learn about transportation, warehousing, inventory management, and customer service, all of which are essential skills for this role.
Purchasing Manager
A Purchasing Manager is responsible for planning, organizing, and directing the procurement of goods and services for a company. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course can be helpful for a career as a Purchasing Manager, as it will provide you with a strong understanding of the principles of purchasing and supply chain management. You will learn about supplier management, contract negotiation, and inventory management, all of which are essential skills for this role.
Logistics Analyst
A Logistics Analyst is responsible for analyzing and evaluating logistics operations. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course can be helpful for a career as a Logistics Analyst, as it will provide you with a strong foundation in the principles of logistics and supply chain management. You will learn about transportation, warehousing, inventory management, and customer service, all of which are essential skills for this role.
Warehouse Supervisor
A Warehouse Supervisor is responsible for supervising and managing the operations of a warehouse. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course may be helpful for a career as a Warehouse Supervisor, as it will provide you with a basic understanding of the principles of warehousing and inventory management. You will learn about warehouse operations and inventory control, which are essential skills for this role.
Procurement Specialist
A Procurement Specialist is responsible for sourcing and purchasing goods and services for a company. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course may be helpful for a career as a Procurement Specialist, as it will provide you with a basic understanding of the principles of purchasing and supply chain management. You will learn about supplier management and contract negotiation, which are essential skills for this role.
Customer Service Representative
A Customer Service Representative is responsible for providing customer service to customers. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course may be helpful for a career as a Customer Service Representative, as it will provide you with a basic understanding of the principles of customer service. You will learn about customer communication and problem resolution, which are essential skills for this role.
Sales Representative
A Sales Representative is responsible for selling products and services to customers. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course may be helpful for a career as a Sales Representative, as it will provide you with a basic understanding of the principles of sales and marketing. You will learn about sales techniques and customer relationship management, which are essential skills for this role.
Business Analyst
A Business Analyst is responsible for analyzing and evaluating business processes. They may work in a variety of industries, including manufacturing, retail, and healthcare. The Conceitos Básicos de Logística e Supply Chain course may be helpful for a career as a Business Analyst, as it will provide you with a basic understanding of the principles of business analysis. You will learn about business process modeling and data analysis, which are essential skills for this role.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Conceitos Básicos de Logística e Supply Chain.
A more advanced and comprehensive textbook on supply chain management, providing a global perspective and covering topics such as risk management and sustainability.
As a comprehensive reference book, this provides detailed and up-to-date information on all aspects of logistics and supply chain management.
Este livro aborda o gerenciamento do nível de serviço ao cliente, enfatizando a importância do equilíbrio entre as expectativas do cliente e os custos operacionais.
Este livro oferece uma perspectiva logística sobre a gestão da cadeia de suprimentos. Ele aborda tópicos como planejamento logístico, execução logística e controle logístico.

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