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Nancy Lea Hyer, Mumin Kurtulus, Brian McCann, and M. Eric Johnson
Are you looking for a deeper understanding of business strategy, from design through execution? Do you want to lead impactful operational changes in your organization and team? Do you need to respond strategically to global economic trends and industry...
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Are you looking for a deeper understanding of business strategy, from design through execution? Do you want to lead impactful operational changes in your organization and team? Do you need to respond strategically to global economic trends and industry disruption? This course will give you the confidence to make smarter business decisions and lead strategic change using time-tested processes and tools. We’ll cover the fundamentals of designing and executing a business strategy, measuring results, managing operations and improving processes, and running successful projects that support your business goals. When you complete this course, you’ll understand how to plan and implement a business strategy from start to finish, analyze both the external and internal context of your firm using established analytical frameworks, identify sources of competitive advantage, align functional strategies with corporate strategies, analyze and improve manufacturing and service processes, design and lead successful projects that support your organizational strategy, and use time-tested tools such as process flow diagrams, queuing theory, and Gantt charts to ultimately close your project effectively.
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- Develops essential management skills and knowledge base
- Provides a comprehensive overview of business strategy from design through execution
- Prepares learners for impactful leadership in operational changes
- Helps learners understand how to respond strategically to global economic trends and industry disruption
- May be most suitable for learners with some prior business experience or a basic understanding of business concepts

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Reviews summary

Valuable strategy toolkit for managers

The 'Operations Management and Strategy Toolkit for Managers' course has a phenomenal reputation among its students. Students consistently remark that this course is engaging, well-paced, and highly informative. The course's focus on industry trends and disruption preparedness resonated with students, who remarked that the course gave them the confidence to make smarter decisions and manage operations and projects more effectively.
Students will learn up-to-date project management techniques.
"analyze and improve manufacturing and service processes, design and lead successful projects that support your organizational strategy, and use time-tested tools such as process flow diagrams, queuing theory, and Gantt charts to ultimately close your project effectively."
Students learn to improve efficiency.
"We’ll cover ... measuring results, managing operations and improving processes, and running successful projects that support your business goals."
Course provides a framework for effective planning
"When you complete this course, you’ll understand how to plan and implement a business strategy from start to finish, analyze both the external and internal context of your firm using established analytical frameworks, identify sources of competitive advantage, align functional strategies with corporate strategies."
Course is relevant to current events in business.
"This course will give you the confidence to make smarter business decisions and lead strategic change using time-tested processes and tools."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Operations Management and Strategy Toolkit for Managers with these activities:
Course resource compilation
Organize and review course materials to enhance your understanding.
Show steps
  • Gather lecture notes, readings, and other course materials.
  • Create a system to organize and store the materials.
  • Review the materials regularly.
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
Gain insights into the challenges and opportunities of innovation in established organizations.
Show steps
  • Purchase and read the book.
  • Take notes and identify key concepts.
Study group
Collaborate with peers to discuss concepts and reinforce your understanding.
Show steps
  • Form a study group with classmates.
  • Meet regularly to discuss course material and work on assignments.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Process mapping exercises
Enhance your understanding of process management by practicing process mapping techniques.
Browse courses on Process Mapping
Show steps
  • Select a process to map.
  • Gather data and document the process steps.
  • Create a process map using appropriate tools or software.
Case study analysis
Reinforce your understanding of business concepts by analyzing real-world business scenarios.
Show steps
  • Read the case study and identify the key issues.
  • Analyze the case using frameworks and tools taught in the course.
  • Develop and evaluate potential solutions.
Business strategy simulation
Develop your strategic decision-making skills through a hands-on simulation.
Show steps
  • Form a team and choose an industry and company.
  • Develop a business strategy and make decisions in response to market conditions.
  • Analyze your performance and make adjustments as needed.
Business pitch presentation
Apply your strategic thinking skills by developing and presenting a business pitch.
Show steps
  • Identify a business problem and develop a solution.
  • Create a presentation that outlines your solution, market opportunity, and financial projections.
  • Practice your presentation and get feedback from peers or mentors.
Attend industry conferences and meetups
Expand your professional network and learn about industry trends.
Show steps
  • Identify relevant conferences and meetups.
  • Attend the events and engage with professionals in your field.

Career center

Learners who complete Operations Management and Strategy Toolkit for Managers will develop knowledge and skills that may be useful to these careers:
Entrepreneur
An Entrepreneur starts and runs their own business. They make decisions about strategy, operations, finance, and marketing. This course may be useful by providing a deep understanding of business strategy, project management, and process improvement.
Business Owner
A Business Owner is responsible for the success of their own business. They make decisions about strategy, operations, finance, and marketing. This course may be useful by providing a deep understanding of business strategy, project management, and process improvement.
CEO
A CEO is responsible for the overall success of a business. They make decisions about strategy, operations, and finance. This course may be useful by providing a deep understanding of business strategy, project management, and process improvement.
Executive Vice President
An Executive Vice President is a senior executive who reports directly to the CEO. They may be responsible for a particular division or function, such as operations or strategy. This course may be useful by providing a deep understanding of business strategy, project management, and process improvement.
Operations Research Analyst
An Operations Research Analyst uses mathematical and analytical techniques to solve business problems. They may work in any industry, from manufacturing to healthcare. They use their knowledge of engineering and business to find innovative solutions. This course may be useful by providing a strong foundation for designing and executing a business strategy, measuring results, and managing operations using analytical frameworks.
Chief Operating Officer
A Chief Operating Officer is responsible for the day-to-day operations of a business. They may work in any industry, from manufacturing to healthcare. They use their knowledge of engineering and business to find innovative solutions. This course may be useful by providing a deep understanding of business strategy, project management, and process improvement.
Management Consultant
A Management Consultant advises businesses on how to improve their operations. They may work in any industry, from manufacturing to healthcare. They use their knowledge of engineering and business to find innovative solutions. This course may be useful by providing a deep understanding of business strategy, project management, and process improvement.
Strategy Consultant
A Strategy Consultant advises businesses on how to develop and implement their strategy. They may work in any industry, from manufacturing to healthcare. They use their knowledge of engineering and business to find innovative solutions. This course may be useful by providing a deep understanding of business strategy, project management, and process improvement.
Manufacturing Engineer
A Manufacturing Engineer works in factories to improve manufacturing processes. They may design new processes, improve existing systems, or create new products. They use their knowledge of engineering and business to find innovative solutions. This course may be useful by providing an understanding of process design, quality control, and project management, as well as tools such as queuing theory and Gantt charts.
Process Engineer
A Process Engineer designs and improves processes. They may work in any industry, from manufacturing to healthcare. They use their knowledge of engineering and business to find innovative solutions. This course may be useful by providing an understanding of process design, quality control, and project management, as well as tools such as queuing theory and Gantt charts.
Systems Analyst
A Systems Analyst designs and implements computer systems. They may work in any industry, from manufacturing to healthcare. They use their knowledge of engineering and business to find innovative solutions. This course may be useful by providing an understanding of how to plan and execute a business strategy that includes a technological component.
Industrial Engineer
An Industrial Engineer optimizes complex processes or systems. They may design new processes, improve existing systems, or create new products. They use their knowledge of engineering and business to find innovative solutions. This course may be useful by providing an understanding of process design, quality control, and project management, as well as tools such as queuing theory and Gantt charts.
Product Manager
A Product Manager is responsible for the development and launch of new products. They work with engineers, designers, and marketers to bring new products to market. This course may be useful by providing an understanding of how to plan and execute a business strategy, measure results, and manage operations.
Project Manager
A Project Manager plans, executes, and closes projects. They work on projects of varying kinds, from engineering projects to research and development efforts. They make sure projects stay within specified schedules and budgets and meet the business goals for the project. This course may be useful by introducing industry standard tools and frameworks for time management and project management.
Operations Manager
An Operations Manager leads a team to maximize the efficiency of business operations. They may take part in the development of business strategy or process mapping and improvement. They may implement new technologies and train staff. This course would be useful by providing an understanding of how to plan and execute a business strategy, measure results, and manage operations.

Reading list

We've selected 40 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Operations Management and Strategy Toolkit for Managers.
Classic in the field of business strategy and provides a framework for understanding the competitive landscape and developing a strategy for success.
This textbook is widely used in MBA programs and provides a comprehensive overview of operations management. It covers the fundamental concepts of operations management, such as process design, capacity planning, inventory management, and supply chain management. It also includes case studies and examples to illustrate the concepts.
This textbook provides a comprehensive overview of operations management, covering topics such as process design, capacity planning, inventory management, and quality control. It would be a valuable resource for students who want to learn more about the fundamentals of operations management.
Comprehensive textbook covering all aspects of operations management, including strategy, processes, and technology. Suitable for both undergraduate and graduate students. It can serve as a reference to supplement this course.
This textbook provides a comprehensive overview of strategic management, covering topics such as industry analysis, competitive advantage, and corporate governance. It would be a valuable resource for students who want to learn more about the fundamentals of strategic management.
Covers various aspects of how to formulate and implement operations strategy to achieve competitive advantage. It discusses topics such as capacity planning, process design, and supply chain management.
This textbook provides a comprehensive overview of project management, covering topics such as project planning, scheduling, and control. It would be a valuable resource for students who want to learn more about the fundamentals of project management.
Explores the challenges that established companies face when they are faced with disruptive technologies. It must-read for anyone who wants to understand how to innovate and stay ahead of the competition.
Classic work that explains why even well-established companies can fail to adapt to disruptive technologies and new market entrants. It provides insights into how to manage innovation and avoid the pitfalls of the innovator's dilemma.
Provides a practical guide to executing strategy and achieving results. It emphasizes the importance of setting clear goals, establishing accountability, and creating a culture of execution.
Provides a concise collection of lean and Six Sigma tools and techniques. It can supplement this course by providing additional insights into process improvement.
Presents a framework for evaluating the quality of strategies. It emphasizes the importance of clarity, focus, and alignment in developing effective strategies.
Provides a practical guide to project management for both business and IT professionals. It covers the entire project lifecycle, from project planning and initiation to project closure. It also includes case studies and exercises to help readers apply the concepts.
Practical guide to project management that emphasizes the importance of stakeholder engagement and communication. It can serve as a supplementary resource for this course, especially for those interested in project management.
Provides insights into how companies can compete effectively in a rapidly changing business environment. It valuable resource for anyone who wants to stay ahead of the competition.
Provides a practical guide to using Kanban to improve the flow of work in your organization. Kanban visual management system that helps teams to prioritize and track their work.
Provides a detailed look at the Toyota Production System (TPS). TPS set of principles and practices that have helped Toyota become one of the most successful manufacturers in the world.
Novel that tells the story of a team of IT professionals who are trying to save their company from a major IT outage. The book provides insights into the challenges of IT management and the importance of DevOps.
Provides a practical guide to agile project management.
Practical guide to Lean Six Sigma, a methodology for improving process quality and efficiency. It provides step-by-step instructions on how to use Lean Six Sigma tools and techniques.
Provides a practical guide to innovation for business leaders. It covers topics such as disruptive innovation, growth strategies, and corporate culture.
Provides a practical guide to design thinking, a human-centered approach to innovation. It covers topics such as empathy, ideation, and prototyping.
Provides a framework for developing and delivering value propositions to customers. It covers topics such as customer segmentation, value creation, and pricing.
Provides a framework for creating new markets and achieving competitive advantage. It covers topics such as value innovation, customer experience, and competitive positioning.
Provides a behind-the-scenes look at how McKinsey & Company, one of the world's leading consulting firms, operates. It covers topics such as problem solving, client management, and career development.
Provides a comprehensive overview of strategic management. It covers topics such as strategic planning, competitive analysis, and corporate governance.

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