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Shelley Benhoff

This course provides managers with best practices to develop communication for fostering a self-managing team. In this course you will learn how to establish a communication plan and provide your team with the tools for successful collaboration.

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This course provides managers with best practices to develop communication for fostering a self-managing team. In this course you will learn how to establish a communication plan and provide your team with the tools for successful collaboration.

This course is for any manager who is interested in building a communication plan and leading a self-managing team. In this course, Fostering Effective Team Collaboration and Communication, you will learn scenarios and techniques to overcome communication barriers within your team. First, you will discover a communication strategy for your team and best practices to avoid miscommunication. Next, you will explore the importance of reviewing the effectiveness of meetings to ensure that all participants are engaged for maximum collaboration. Finally, you will learn best practices in establishing trust and leading a self-managing team. When you're finished with this course, you will be able to establish a communication plan and provide your team with the tools for successful collaboration.

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What's inside

Syllabus

Course Overview
Learning Collaboration and Communication
Implementing a Communications Strategy
Avoiding Miscommunication
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Reviewing the Effectiveness of Meetings
Establishing Trust
Avoiding the Silo Effect
Leading a Self-managing Team
Studying Effective Team Collaboration and Communication

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Suitable for managers leading self-managing teams
Covers building communication plans for fostering collaboration
Provides strategies to overcome communication barriers
Emphasizes the importance of establishing trust and leading self-managing teams

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Fostering Effective Team Collaboration and Communication with these activities:
Review Organizational Skills
Refreshes organizational skills for communicating effectively
Browse courses on Communication Skills
Show steps
  • Review principles of organization and structure
  • Consider and organize 2-3 different communication tools
  • Summarize key learnings from reflection
Explore Digital Communication Tools
Provides exposure to a range of tools that can enhance team communication and collaboration
Browse courses on Digital Communication
Show steps
  • Research and identify 3-5 digital communication tools
  • Experiment with the features and functionalities of these tools
  • Discuss the pros and cons of each tool for team collaboration
Role-Playing Exercises
Provides opportunities to practice and improve communication skills in a real-world setting
Browse courses on Team Collaboration
Show steps
  • Prepare for and lead discussions on communication strategies
  • Engage in role-playing exercises to simulate team interactions
  • Provide and receive constructive feedback on communication effectiveness
Three other activities
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Show all six activities
Create a Presentation on Effective Communication
Provides an opportunity to synthesize and share knowledge on effective communication within teams
Browse courses on Presentation Skills
Show steps
  • Research and gather information on best practices in team communication
  • Develop a clear and engaging presentation outline
  • Create slides and visuals to support your key points
  • Rehearse and deliver your presentation to peers or colleagues
Review Book: The 7 Habits of Highly Effective People
This book provides insights into effective communication and leadership within a self-managing team
Show steps
  • Read and summarize key principles of the book
  • Apply 2-3 key principles to your current role
  • Reflect on how these principles can enhance self-management within your team
Develop a Communication Plan for a Project
Provides a practical application of the course principles and enhances project management skills
Browse courses on Communication Plan
Show steps
  • Define the project goals and communication objectives
  • Identify stakeholders and their communication needs
  • Develop a communication strategy and timeline
  • Implement the communication plan and monitor its effectiveness

Career center

Learners who complete Fostering Effective Team Collaboration and Communication will develop knowledge and skills that may be useful to these careers:
Product Manager
Product Managers have direct involvement with the creation and development of any product an organization brings to market. All teams involved in development, marketing, and business management depend on a Product Manager to consolidate their reports and ideas in order to turn a proposition into a product. With the knowledge and skills you can pick up in Fostering Effective Team Collaboration and Communication, you will be able to work with and through teams in order to gain their insights and use them to help your team succeed.
Systems Analyst
Systems Analysts solve complex business problems through analysis and technological solutions. You will work with every level of an enterprise, from the shop floor to the boardroom, which will require mastery of communication at all levels. Fostering Effective Team Collaboration and Communication teaches how to establish a communication plan and provide your team with the tools for successful collaboration. This will give you the ability to bridge communication gaps between teams and analysts.
Technical Writer
Technical Writers create and publish instruction manuals and other explanatory or instructional documents on products, services, and processes. You will have to be able to work with researchers, engineers, and executives alike in order to understand their work well enough to be able to explain it to an audience that may not share their level of expertise. By taking Fostering Effective Team Collaboration and Communication you will hone your communication skills such that they will benefit both the writers you work with and the readers who will be using your work.
User Experience (UX) Designer
UX Designers design the user interface and experience for websites, apps, and other digital products. This requires strong communication and collaboration skills, as well as the ability to understand user needs and create designs that are both usable and enjoyable. Fostering Effective Team Collaboration and Communication can help you develop the skills you need to be successful in this role.
Marketing Manager
Marketing Managers develop marketing strategies, conduct market research, and manage advertising campaigns. This requires coordinating across many different teams, from creative teams to sales teams. Fostering Effective Team Collaboration and Communication will give you the tools you need to get the most out of teamwork.
Project Manager
Project Managers plan, execute, and close projects. This requires strong communication and leadership skills, as well as the ability to work effectively with a team of people. Fostering Effective Team Collaboration and Communication can help you develop the skills you need to be successful in this role.
Operations Manager
Operations Managers plan, organize, and direct the day-to-day operations of an organization. This requires strong communication and leadership skills, as well as the ability to work effectively with a team of people. Fostering Effective Team Collaboration and Communication can help you develop the skills you need to be successful in this role.
Business Analyst
Business Analysts identify business requirements, design solutions, and implement changes to business processes. This role requires a strong understanding of business and information technology, as well as the ability to communicate effectively with both business and technical stakeholders. Fostering Effective Team Collaboration and Communication can help you develop the communication skills you need to be successful in this role.
Sales Manager
Sales Managers lead and motivate sales teams to achieve sales goals. This requires strong communication and leadership skills, as well as the ability to develop and execute sales strategies. Fostering Effective Team Collaboration and Communication can help you develop the skills you need to be successful in this role.
Human Resources (HR) Manager
HR Managers plan, organize, and direct the human resources department of an organization. This requires strong communication and leadership skills, as well as the ability to work effectively with a team of people. Fostering Effective Team Collaboration and Communication can help you develop the skills you need to be successful in this role.
Account Manager
Account Managers are responsible for managing customer relationships and ensuring customer satisfaction. This requires strong communication and interpersonal skills, as well as the ability to build and maintain relationships with customers. Fostering Effective Team Collaboration and Communication can help you develop the skills you need to be successful in this role.
Customer Success Manager
Customer Success Managers help customers achieve their desired outcomes with a product or service. This requires strong communication and interpersonal skills, as well as the ability to build and maintain relationships with customers. Fostering Effective Team Collaboration and Communication can help you develop the skills you need to be successful in this role.
Quality Assurance (QA) Manager
QA Managers plan, organize, and direct the quality assurance department of an organization. This requires strong communication and leadership skills, as well as the ability to work effectively with a team of people. Fostering Effective Team Collaboration and Communication can help you develop the skills you need to be successful in this role.
Event Planner
Event Planners plan and coordinate events, such as conferences, weddings, and parties. This requires strong organizational and communication skills, as well as the ability to work well with vendors and clients. Fostering Effective Team Collaboration and Communication can help you develop the skills you need to be successful in this role.
Business Development Manager
Business Development Managers identify and develop new business opportunities for an organization. This requires strong communication and interpersonal skills, as well as the ability to build and maintain relationships with customers and partners. Fostering Effective Team Collaboration and Communication can help you develop the skills you need to be successful in this role.

Reading list

We've selected 15 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Fostering Effective Team Collaboration and Communication.
Offers readers tools and advice on how to engage in difficult conversations. From performance reviews to managing conflict and making high-stakes proposals, this book practical guide to improving communication and achieving successful results.
Has become a classic among consultants and business leaders. The authors present a practical and research-based framework that managers can use to build trust-based relationships with their teams. These relationships can become the foundation for effective collaboration and business success.
Provides a framework and practical steps to improve communication and better connect with individuals and teams. By learning about Nonviolent Communication, managers can develop their empathy and build a more positive and motivating team culture.
Is one of the original self-help books that dives into organizational theory, productivity, and stress-free collaboration. For managers who are looking for both personal improvement and managerial advice, this volume can help to improve how they interact with and lead their teams.
Introduces the Lean Startup methodology, which process for developing and validating business ideas quickly and efficiently. By using this approach, managers can improve collaboration and communication between teams and make better decisions.
Presents a practical framework for developing a good strategy. Managers who are interested in improving their leadership and decision-making skills may find this book useful.
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Presents the latest research on motivation, which can be used to improve communication and collaboration. Managers can use insights from this book to better engage their team members, foster creativity, and innovation.
Presents a practical framework for achieving goals. Managers who are interested in improving their leadership and decision-making skills may find this book useful.
Fictional story that highlights how some organizational cultures can cause teams to be dysfunctional and unable to collaborate effectively. While this book fable, it provides a lot of insight that can be applied to any working organization.
Is about the importance of trust in developing successful teams and organizations. By learning to increase trust, managers are able to improve commnunication and manage more effectively.
Presents a step-by-step process for developing a culture of accountability. Managers can use this book to improve collaboration and communication, and to create a more effective and efficient team.
Study of why large, successful companies often fail to innovate and adapt to disruptive technologies. Understanding this dilemma can help managers create a culture where collaboration is valued and the organization can remain innovative.
Presents a contrarian view of management and leadership. The authors argue that many of the traditional practices of management are actually counterproductive. Managers who are interested in shaking things up and improving their team's creativity and innovation may find this book useful.
This classic marketing book that presents the idea of a chasm between early adopters of a technology and mainstream customers. Managers of companies with new technologies may find this book useful for understanding the challenges of bringing a product to market and developing an effective communication strategy.
Is primarily focused on Agile retrospectives, which may be used to improve the communication and collaboration among Agile development teams. However, many of the practices described are still highly relevant to traditional project managers.

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