Let’s Get Emotional: Emotions & Emotional Intelligence! from edX

Please note: the UMD Power Lab is an optional lab, highly recommended, and costs an additional fee. Please read the important statement at the bottom of the description

Emotional intelligence is expected to be the most in-demand power skill in workplaces across sectors and industries by 2024. Are you prepared?

This certificate offers an extraordinary opportunity to spend some quality time with yourself to assess your current level of soft skills, clearly define your core self, and build soft skills which are essential to professional, not to mention life, success.

If you aren’t sure or just want to brush up on this critical skill, this course is for you. Employers are Emotional intelligence is a core power skill for the workplace. Emotions are an essential secondary intelligence system.

As a learned skill, emotional intelligence can be measured, increased and deployed with education and practice. Central to emotional intelligence is a strong vocabulary of emotions.

This course covers the following topics:

what are emotions
why are emotions important
- survival
- growth
- assess current situations
- inform our actions
building your emotional vocabulary
understanding & managing from context to trigger to action
what is emotional intelligence
business case for emotional intelligence
how to build emotional intelligence
how to apply emotional intelligence at work

Immediately useful takeaways from this course include:

understanding the value of emotions
building your emotional vocabulary
understanding & managing the link between trigger, emotion and action
understanding the purpose of positive and negative emotions
understanding how emotions impact work performance
understanding of emotional intelligence models
learning how to build each element of emotional intelligence
understanding the business case for emotional intelligence at work

Verified learners who access the Power Lab may take a validated, benchmarked self-assessment of emotional intelligence and receive their individualized report including suggestions to build increased emotional intelligence.

From these assessments, verified learners can

identify their current strengths and opportunities for growth
set goals for personal development
learn key practices for how to move from goal to action

This course provides both new ideas and practical applications you can use immediately. You’ll learn how understanding and building your level of emotional intelligence will make you an in-demand recruit or a highly promising candidate for promotion.

Get the Models - Understand what emotions and emotional intelligence are.
Get Why It Matters - Understand the how emotions are evolutionarily designed to support our safety and development and why emotional intelligence is the most in-demand Power Skill
Get the Data – Learn your current level of emotional intelligence and assess your emotional vocabulary
Set the Goals - Set personal development goals for becoming a highly effective leader with high emotional intelligence
Learn the Tools - Learn tools and techniques for developing your personal emotional vocabulary and emotional intelligence.
Take Action - Build effective action plans to become highly emotionally intelligence
Make the Change - Practice new skills to increase your personal and interpersonal abilities through emotional intelligence

The UMD Power Lab includes a curated set of self-assessments offered at a discounted price paid separately from the edX content and certificate. These self-assessments are rigorously developed and cannot be supplemented with free versions that would mislead learners with poor-quality alternatives. The UMD Power Lab is optional but highly recommended for any verified learner in the course. It costs $89 per year and only needs to be purchased once per year for the entire suite of courses in the Re-Imagining Leadership Professional Certificate.

We've done everything we can to reduce these costs for you, and have built a free SMART Goals Mobile App to help you achieve your goals. Used together this forms a revolutionary design to coach learners at scale in leadership and power skills as a premium but low-cost experience above and beyond learning the course content and earning the edX certificate.

What's inside

Learning objectives

Build your emotional vocabulary
Understand emotional intelligence
Know how to build your emotional intelligence
Understand the business case for emotional intelligence at work

Understand the role of emotions at work
Know the emotional characteristics of high performance teams
Set smart goals for development of emotional intelligence
Where to learn the skills needing further development *

Build your emotional vocabulary
Understand emotional intelligence
Know how to build your emotional intelligence
Understand the business case for emotional intelligence at work
Understand the role of emotions at work
Know the emotional characteristics of high performance teams
Set smart goals for development of emotional intelligence
Where to learn the skills needing further development *

Syllabus

Introduction

What are emotions

Why you need a big emotional vocabulary

What is emotional intelligence

Why emotional intelligence matters

personally

professionally

Assessing

emotional awareness

emotional vocabulary

emotional intelligence

What are Emotions?

What are emotions?

Why do they matter?

positive

negative

How big is your emotional vocabulary?

How do emotions drive action?

Don’t Leave Home without It: Secondary Intelligence System

The Big Ideas & Segue to What is Emotional Intelligence

What is Emotional Intelligence?

What is emotional intelligence?

Understanding the EI model?

How to build emotional recognition skills?

The Big Ideas

Business Case for Emotional Intelligence

What is the personal case for building emotional intelligence?

What is the business case for building emotional intelligence?

What does the future hold?

How to Build Emotional Intelligence

Quick Refresh on Emotions, Emotional Vocabulary & Emotional Intelligence

A Primer on Building Emotional Vocabulary

A Primer on Building Emotional Intelligence

The Big Ideas

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Examines emotional intelligence, which is crucial for success in workplaces across industries

Taught by Jocelyn S. Davis, an expert in the field of emotional intelligence

Develops emotional vocabulary, crucial for understanding and managing emotions effectively

Highly relevant to individuals seeking to enhance their leadership and communication skills

Provides practical tools and techniques for building emotional intelligence, making it immediately applicable

Strong emphasis on personal growth and development, enabling learners to set goals for improvement

Reviews summary

Well-received emotional intelligence course

Learners say this Emotional Intelligence course is well-structured, engaging, and practical. The course covers theoretical knowledge in a tangible way that can be applied to daily life. The course includes a mix of video, readings, and interactive quizzes to help learners of all types. Students report an improved ability to recognize and manage emotions, leading to positive changes in interactions at work and at home.

Learners report heightened self-awareness

"I have noticed a significant improvement in my self-awareness and my relationships with others since taking this course."

Learners report improved relationships

"I am now more adept at recognizing and managing my emotions, which has led to more productive and positive interactions at work and at home."

Expert interviews offer diverse perspectives

"I particularly appreciated the expert interviews that offered diverse perspectives on the importance of emotional intelligence in various professional and personal contexts."

Course supports personal and professional growth

"It's not just about academic learning; it's a journey towards personal growth and improved interpersonal relationships.."

Mix of videos, readings, and interactive quizzes

"The course materials were engaging, with a mix of videos, readings, and interactive quizzes that catered to different learning styles."

Thoughtfully structured deep dive into understanding

"The course was thoughtfully structured, offering a deep dive into understanding and managing emotions, both our own and those of others."

Covers theoretical knowledge in a tangible way

"What stood out to me was the practical application of concepts."

"The instructors provided real-life scenarios and exercises that helped me to apply what I learned immediately, making the theoretical knowledge much more tangible and applicable in my daily life."

Some learners found typos distracting

"There were a lot of typos which sometimes changed the meaning ? I had to re read to get the meaning."

Some learners found references distracting

"The references of the Books were scattered in between, which disturbed the flow."

Some learners found videos hard to follow

"I personally found the videos a little difficult to follow."

Some learners found lectures were rambling

"I think the lecture were rambling."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Let’s Get Emotional: Emotions & Emotional Intelligence! with these activities:

Read Emotional Intelligence 2.0

Show steps

This book offers a comprehensive overview of emotional intelligence and provides practical strategies for developing this essential skill.

Show steps

Read the book thoroughly, taking notes on key concepts and ideas.
Complete the exercises and self-assessments provided in the book.
Reflect on your own emotional intelligence skills and identify areas for improvement.

Show all one activities

Career center

Learners who complete Let’s Get Emotional: Emotions & Emotional Intelligence! will develop knowledge and skills that may be useful to these careers:

Human Resources Manager

Human Resource Managers oversee a company's human capital and play a key role in attracting and retaining talent. This course can help you do that by increasing your understanding of your own emotions and emotional intelligence as well as the emotions and emotional intelligence of others.

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Social Worker

Social workers help people navigate problems that are rooted in societal structures and interpersonal relationships. This course can help you do that by helping you build a strong emotional vocabulary and to understand emotions and emotional intelligence.

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Account Manager

Account Managers manage relationships with key clients and oversee the delivery of services or products. This course may be useful for helping you build the emotional intelligence and communication skills that are necessary to build and maintain strong client relationships.

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Marketing Manager

Marketing Managers develop and execute marketing campaigns and oversee a company's marketing strategy. This course may be useful for helping you to understand the role that emotions play in consumer behavior and how to use that knowledge to develop effective campaigns that drive results.

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Guidance Counselor

Guidance Counselors help people make educational, career, and personal/social decisions. This course may be useful for developing the emotional intelligence that will help you to support and guide your clients.

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Recruiter

Recruiters evaluate and hire talent for companies and organizations. This course may be useful for helping you to develop the skills to understand and manage your own emotions as well as the emotions of potential candidates.

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Operations Manager

Operations Managers oversee the day-to-day operations of a company or organization. This course may be useful by helping you develop the emotional intelligence and communication skills that are necessary to manage a team and ensure that operations run smoothly.

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Business Analyst

Business Analysts research and analyze business processes and develop solutions to improve efficiency and effectiveness. This course may be useful by providing you with a framework for understanding and managing your emotions as well as the emotions of stakeholders.

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Sales Manager

Sales Managers oversee a company's sales team and develop and implement sales strategies. This course may be useful by helping you to understand how to motivate and manage your sales team and how to build strong relationships with customers.

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Project Manager

Project Managers plan and execute projects and oversee project teams. This course can help you do that by teaching you how to understand and manage your emotions as well as the emotions of your team members.

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Psychologist

Psychologists study the human mind and behavior as well as diagnose and treat mental, emotional, and behavioral disorders. This course may be useful for building your emotional vocabulary, helping you to understand the role that emotions play in a person's life and how to help people understand and manage their emotions.

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Teacher

Teachers help students learn and grow. This course may be useful by helping you cultivate emotional intelligence and build a strong emotional vocabulary, which are both valuable skills for teachers.

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Data Analyst

Data Analysts collect and analyze data to help companies make informed decisions. This course may be useful by helping to provide you with a framework for understanding and managing your emotions as well as the emotions of stakeholders.

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Event Planner

Event Planners plan and execute events. This course can help you do that by teaching you how to manage your emotions and the emotions of others during the planning and execution process.

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Chief Diversity Officer

A Chief Diversity Officer is someone who develops policies and initiatives to build a diverse, equitable, and inclusive workforce. This course may be useful in helping you understand how to build a sense of belonging for a diverse staff. Understanding and managing the emotions of yourself and others, as well as having a strong emotional vocabulary, are all valuable skills for this role.

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