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Human-Centered Design

Executive Briefing

Matthew Pizzi

Human-Centered Design is a mindset that empowers an individual or team to design products, services, systems, or experiences that address the core problems users face.

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Human-Centered Design is a mindset that empowers an individual or team to design products, services, systems, or experiences that address the core problems users face.

To make your design teams solve for problems with empathy for the actual people that will be using your products or service, embracing the Human-Centered Design mindset is an avenue for creating the best product or services for your customers. In this course, Human-Centered Design: Executive Briefing, you will get an overview of what Human-Centered Design is and what’s required to implement the philosophy in your organization. Next, you will learn about a typical process for Human-Centered Design. Finally, you will explore the mindset and principles of HCD to be able to create successful experiences that put the user's needs first. By the end of this course, you will understand the differences between Human-Centered Design and Design Thinking.

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What's inside

Syllabus

Human-Centered Design

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches Human-Centered Design, which is a framework for developing products and services that are user-centric
Taught by Matthew Pizzi, who are recognized for their work in Human-Centered Design
Covers the core principles, process, and mindset of Human-Centered Design, which is a relevant framework in various industries

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Human-Centered Design: Executive Briefing with these activities:
Review available course materials prior to the start of class.
Advance familiarization with topics and terminology will prime you for a better learning experience.
Show steps
  • Access and review the syllabus for the course.
  • Locate and familiarize yourself with any supplemental materials.
  • Review the introductory readings and activities.
Review your past notes relating to Human-Centered Design.
Reviewing past notes will ensure you have a strong foundation in Human-Centered Design.
Browse courses on Human-Centered Design
Show steps
  • Locate and gather your previous notes.
  • Begin by reviewing the core concepts of HCD.
  • Take time to understand the different 'phases' of HCD.
Seek out a mentor or advisor with experience in Human-Centered Design.
Guidance from an experienced professional can provide valuable insights and support throughout your learning journey.
Show steps
  • Identify potential mentors within your network or industry.
  • Reach out and request a meeting to discuss your interests and goals.
  • Establish a regular schedule for mentorship sessions.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Learn about the 5 stages of the Design Thinking process.
A deep-dive into the 5 stages of Design Thinking will provide a foundational understanding for the course.
Browse courses on Design Thinking
Show steps
  • Locate tutorials and resources related to the 5 stages of Design Thinking.
  • Follow along with the tutorials, taking notes and completing any exercises.
  • Apply the stages to a real-world scenario, such as designing a new product or service.
Complete online exercises and quizzes to test your understanding of Human-Centered Design principles.
Practice drills and exercises will help reinforce your learning and identify areas where you need more support.
Show steps
  • Locate online exercises and quizzes related to Human-Centered Design.
  • Complete the exercises and quizzes, taking note of your strengths and weaknesses.
  • Review the solutions and explanations, focusing on areas where you need improvement.
Participate in a study group or online forum to discuss course concepts with peers.
Engaging with peers will provide different perspectives and foster a deeper understanding of the material.
Show steps
  • Identify and join a study group or online forum focused on Human-Centered Design.
  • Actively participate in discussions, sharing your insights and asking questions.
  • Take notes and summarize key points from the discussions.
Design and develop a small project that applies the principles of Human-Centered Design.
A practical project will allow you to apply your knowledge and skills, solidifying your understanding of Human-Centered Design.
Show steps
  • Identify a problem or opportunity that you can address through Human-Centered Design.
  • Develop a concept and prototype for a solution.
  • Test your solution with users and gather feedback.
  • Refine your solution based on the feedback you receive.

Career center

Learners who complete Human-Centered Design: Executive Briefing will develop knowledge and skills that may be useful to these careers:
Product Designer
As Human-Centered Design is most commonly used in product design, a Product Designer would benefit tremendously from this course. Human-Centered Design is an essential part of product design, and understanding its tenets can help develop better products.
Design Researcher
Design Researchers are heavily involved in the Human-Centered Design process. This course could help establish the proper mindset and provide the foundational steps to a successful career as a Design Researcher.
User Experience Researcher
Similar to UX Designers, User Experience Researchers rely on Human-Centered Design to improve user experience. This course can help provide a leg up to a UX Researcher by focusing on the different methods in which to connect with end-users and potential users.
UX Designer
A UX Designer regularly uses human-centered principles and concepts to make a product or service more user-friendly. A course in Human-Centered Design can provide an important foundation for any UX Designer looking to improve their understanding of User Experience best practices.
Service Designer
A Service Designer's work centers around user needs and wants. This course can provide the framework for better understanding Human-Centered Design and how to apply the process within service design.
Marketing Manager
Marketing roles often have user-centric responsibilities. A Marketing Manager develops and executes marketing campaigns relying on a deep understanding of the wants and needs of consumers. Knowing and understanding the processes of Human-Centered Design can help a Marketing Manager create user-centric marketing campaigns that resonate with customers.
Interaction Designer
Combining the disciplines of UX Design, visual design, and front-end design, Interaction Designers create interactive digital experiences. This course may be helpful to an Interaction Designer who wishes to gain more insight into meeting the actual needs of the user.
Information Architect
This course can help an Information Architect understand how to put the user's needs and wants at the forefront of organization and labeling within an interface.
Content Strategist
A Content Strategist often works on a website or application to help users navigate and understand the product or service better. Understanding Human-Centered Design can help a Content Strategist create content that is contextual, relevant, and useful.
Technical Writer
A Technical Writer must understand the needs of users in order to write instruction manuals, documentation, and other reference materials. This course can help a Technical Writer gain a better understanding of user needs.
Customer Success Manager
This course may help a Customer Success Manager implement Human-Centered Design thinking into how they build relationships with customers. This can result in higher customer retention and satisfaction.
Community Manager
This course could be useful for a Community Manager who is looking for ways to improve the experience of their users. Understanding Human-Centered Design principles can help create a welcoming and engaging community.
Business Analyst
Understanding Human-Centered Design might be helpful to someone in Business Analysis as this role regularly interacts with end-users and stakeholders.
Scrum Master
This course could be useful to a Scrum Master as they often interact with and support multiple agile teams.
Project Manager
A Project Manager with a desire to learn Human-Centered Design may find this course to be helpful if they are responsible for projects in which end-users are heavily involved.

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Human-Centered Design: Executive Briefing.
Provides a step-by-step guide to creating value propositions that customers will love. It valuable resource for anyone who wants to develop products and services that are successful.
Provides a practical guide to building a successful startup. It must-read for anyone who wants to learn about the lean startup methodology.
Provides a step-by-step guide to running a design sprint. It valuable resource for anyone who wants to learn how to quickly and efficiently solve problems.
Classic reference on design patterns. It must-read for any software engineer who wants to learn about the best practices of object-oriented design.
Provides practical advice for UX professionals who are working on their own. It valuable resource for anyone who wants to learn how to conduct user research and design effective user interfaces.
Classic on the design of everyday objects. It must-read for anyone who wants to learn about the principles of good design.
Explores the role of emotion in design. It valuable resource for anyone who wants to learn how to design products and services that are emotionally appealing.
Comprehensive guide to the principles of good design. It valuable resource for anyone who wants to learn how to design products and services that are both usable and aesthetically pleasing.
Comprehensive guide to information architecture. It valuable resource for anyone who wants to learn how to organize and structure information in a way that makes it easy for users to find what they need.

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