Interviewing Best Practices from Coursera

This course is for talent acquisition professionals who want to streamline and improve their interviewing process.

The process of interviewing and hiring has been around for eons. However, as the profession of recruiting has adapted to changes in the economy and technology, so has the interviewing process. Recruiters and hiring managers must be prepared to implement well thought out strategies to assess top talent in our industries.

This course focuses on arguably the most subjective of these steps —conducting the screening of candidates—and the most important assessment technique: the interview. It is difficult to make judgments about people in years, let alone days; and yet this is what the hiring process requires.

To be successful in this course, you should have a background in talent acquisition.

By the end of this course, you will be able to compare the strengths and weaknesses of the traditional, situational, case, behavioral-based, and performance-based interview formats. You will have a keen understanding of the recruitment process including the players involved, and tips on developing interview questions and leveraging resources. You’ll also learn how to prepare an interview team and develop an outline of interview questions to evaluate specific candidate competencies, and much more!

What's inside

Syllabus

Understanding the Recruitment Process

Today’s hiring teams must implement well thought out strategies to find and attract the talent needed to make the organization successful. This course focuses on arguably the most subjective of these steps - conducting the screening of candidates - and the most important assessment technique: the interview.

Preparing for a Successful Interviewing Process

In order to be an effective partner with your recruitment team, consistency is key. This section will look at best practices and tools to add to your checklist of things to do when working with your recruiter or human resources business partner.

Conducting Successful Interviews

In order to successfully conduct interviews, it's imperative to prepare. In this module, you'll find tips for reviewing resumes, critical interviewing skills, and a list of questions to ask and avoid.

Finalizing the Outcome and Preparing for Next Steps

When the interviews are finished, the power will shift to the candidate who receives the offer. In order to avoid a declined offer, it is imperative to maintain a positive experience for every candidate. Let's look at the post interview phase and its many opportunities to impress the candidate.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Illustrates the importance of interviewing talent in the industry

Provides tips on developing interview questions and leveraging resources

Addresses the subjectivity of the interview process

May require background knowledge in talent acquisition for optimal understanding

Focuses on behavioral-based and performance-based interview formats

Does not delve into advanced interviewing techniques or niche topics

Career center

Learners who complete Interviewing Best Practices will develop knowledge and skills that may be useful to these careers:

Human Resources Manager

Human Resources Managers oversee all aspects of human resources for organizations, including recruitment, hiring, and employee relations. This course can be especially helpful for Human Resources Managers, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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Recruiter

Recruiters identify, attract, and hire top talent for organizations. They work with hiring managers to develop job descriptions and interview candidates. This course can be especially helpful for Recruiters, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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Talent Acquisition Manager

Talent Acquisition Managers lead the recruitment and hiring process for organizations. They are responsible for developing and implementing strategies to attract and hire top talent. This course can be especially helpful for Talent Acquisition Managers, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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Human Resources Business Partner

Human Resources Business Partners work with business leaders to develop and implement human resources strategies. This course can be especially helpful for Human Resources Business Partners, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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Chief Human Resources Officer

CHROs are responsible for all aspects of human resources for organizations. They develop and implement strategies to attract, hire, and retain top talent. This course can be especially helpful for CHROs, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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Talent Acquisition Specialist

Talent Acquisition Specialists work with recruiters to identify and hire top talent for organizations. They may also be responsible for developing and implementing recruiting strategies. This course can be especially helpful for Talent Acquisition Specialists, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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Hiring Manager

Hiring Managers are responsible for making hiring decisions for organizations. They work with recruiters to identify and interview candidates. This course can be especially helpful for Hiring Managers, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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Organizational Development Specialist

Organizational Development Specialists help organizations to improve their performance by developing and implementing strategies to improve employee engagement, productivity, and leadership. This course can be especially helpful for Organizational Development Specialists, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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Diversity and Inclusion Manager

Diversity and Inclusion Managers develop and implement strategies to create and maintain inclusive workplaces. This course can be especially helpful for Diversity and Inclusion Managers, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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Training and Development Manager

Training and Development Managers oversee the development and implementation of training programs for organizations. This course can be especially helpful for Training and Development Managers, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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Career Counselor

Career Counselors help people to develop and achieve their career goals. They provide guidance on job searching, resume writing, and interviewing. This course can be especially helpful for Career Counselors, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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Compensation and Benefits Manager

Compensation and Benefits Managers oversee the development and implementation of compensation and benefits programs for organizations. This course can be especially helpful for Compensation and Benefits Managers, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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Employee Relations Manager

Employee Relations Managers oversee all aspects of employee relations for organizations, including employee engagement, grievances, and discipline. This course can be especially helpful for Employee Relations Managers, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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HRIS Manager

HRIS Managers oversee the implementation and management of human resources information systems (HRIS) for organizations. This course can be especially helpful for HRIS Managers, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews.

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Headhunter

Headhunters, also called executive recruiters, are employed by companies to find and recruit highly qualified candidates for executive-level positions. This course can be especially helpful for Headhunters, as it can help them to develop the skills and knowledge needed to conduct successful interviews and assess top talent. The course covers topics such as understanding the recruitment process, preparing for successful interviews, and conducting successful interviews. This course may be useful for those looking to enter the field of Headhunting.

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Interviewing Best Practices

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