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Kyle Jepson

In this course, you will learn how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow better.

Whether you're already managing a sales team, or aspire to manage one at some point in your career, this course will explain what's involved when it comes to setting up a sales process, coaching your team, hiring new team members, and getting those team members up to speed as fast as possible.

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What's inside

Syllabus

Sales Team Management
In this module, you'll learn how to hire and onboard new hires so that they can ramp up as quickly and efficiently as possible.
Read more
Hiring and Onboarding Sales New Hires
Learn how to build training, coaching, hiring, and onboarding programs to help your sales team grow fast.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Focuses on building training, coaching, hiring, and onboarding programs to aid in sales team growth
Suitable for aspiring and current sales team managers, offering insights into the various aspects of team management
Provides a structured approach to sales team management, covering hiring, onboarding, training, and coaching strategies

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Reviews summary

Highly rated sales training

Learners say Sales Training: Sales Team Management by edX is excellent and well received. Students especially appreciate the engaging guest speakers and top notch lectures. Many found the tools and theories to be practical. The course offers great insights into sales management and may be particularly useful for sales managers and those preparing for leadership roles. The assignments are very easy, however. Students also mention that peer review is part of course completion, which some find frustrating.
Learners appreciate the actionable theories and tools.
"A lot of great tools, actionable theories, and the host is amazing."
"Great insights into sales management. Some hidden jems are inside this course. The knowledge acquired may be a perfect fit for your organization."
Lectures in this course are well presented and insightful.
"Very insightful and well presented."
"Great content to explore the professional readiness of a Sales Manager."
"I enjoyed the video content from the subject matter experts - very insightful"
Students highly recommend this course.
"Excellent"
"Great course.I really learnt alot from the lecturers."
"Great insights into sales management."
"I really have a new found respect for the sales field."
Learners find the peer review process frustrating.
"c​ourse completion is dependent on peer review. as a student, you have little or no control over completing the course."
"A lot of people just try to review each other as quickly as possible so do not expect to receive any constructive criticism of your work."
This course does not show learners the actual sales process.
"They don't really show you real world sales process, just frameworks (albeit, effective ones)."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Sales Training: Sales Team Management with these activities:
Review methods for forecasting sales
Review the basic methods of forecasting sales. This will help you prepare for effective participation in the program.
Browse courses on Predictive Analytics
Show steps
  • Review the different types of forecasting methods.
  • Choose a forecasting method and apply it to a historical sales dataset.
  • Evaluate the accuracy of the forecast.
Attend a sales conference
Attending conferences can help you learn about best practices and to connect with industry experts.
Show steps
  • Find a relevant sales conference to attend.
  • Register for the conference.
  • Attend the conference and participate in the sessions.
  • Network with other attendees.
Read 'The Sales Acceleration Formula' by Mark Roberge
This book provides a comprehensive overview of the sales process and how to create a scalable sales team.
Show steps
  • Read the book.
  • Take notes on key concepts.
  • Apply the concepts to your own sales process.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Create a sales presentation
A sales presentation can help you to practice your communication skills and to learn how to persuade others.
Show steps
  • Create a visual aid for your presentation.
  • Practice your presentation.
  • Choose a topic for your presentation.
  • Develop the content of your presentation.
Develop a sales training program
Creating a sales training program will help you to organize your knowledge and to identify any areas where you need additional training.
Show steps
  • Identify the objectives of the training program.
  • Develop the content of the training program.
  • Create a delivery method for the training program.
  • Evaluate the effectiveness of the training program.
Start a sales project
Starting a project on a topic of your choice will give you the opportunity to practice your sales skills and to learn new things.
Browse courses on Sales Management
Show steps
  • Choose a topic for your project.
  • Develop a project plan.
  • Execute your project plan.
  • Evaluate the results of your project.
Participate in a sales role-playing exercise
Role-playing exercises will help you to practice your sales skills and to receive feedback from your peers.
Show steps
  • Find a partner to role-play with.
  • Choose a sales scenario to role-play.
  • Role-play the scenario.
  • Receive feedback from your partner.
Mentor a less experienced salesperson
Mentoring others will help you to reinforce your knowledge and to identify areas where you can improve your own skills.
Show steps
  • Find a less experienced salesperson to mentor.
  • Set goals for the mentorship.
  • Meet with the salesperson regularly to provide guidance and support.
  • Evaluate the progress of the salesperson.

Career center

Learners who complete Sales Training: Sales Team Management will develop knowledge and skills that may be useful to these careers:
Sales Manager
Sales Managers are responsible for leading and managing sales teams to achieve their goals. This course will provide you with the skills and knowledge you need to succeed in this role, including how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow better.
Sales Operations Manager
Sales Operations Managers are responsible for planning, implementing, and managing the sales operations of an organization. This course will provide you with the skills and knowledge you need to succeed in this role, including how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow.
Salesforce Administrator
As a Salesforce Administrator, you will be responsible for managing and maintaining the Salesforce platform for your organization. This course will provide you with the skills and knowledge you need to succeed in this role, including how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow.
Outside Sales Representative
Outside Sales Representatives are responsible for selling products or services in person. This course will provide you with the skills and knowledge you need to succeed in this role, including how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow.
Business Development Manager
Business Development Managers are responsible for identifying and developing new business opportunities for their organizations. This course will provide you with the skills and knowledge you need to succeed in this role, including how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow.
Customer Success Manager
Customer Success Managers are responsible for ensuring the success of customers by providing support and guidance. This course will provide you with the skills and knowledge you need to succeed in this role, including how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow.
Account Manager
Account Managers are responsible for managing relationships with key customers and ensuring that they are satisfied with your products or services. This course will provide you with the skills and knowledge you need to succeed in this role, including how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow.
Inside Sales Representative
Inside Sales Representatives are responsible for selling products or services over the phone or email. This course will provide you with the skills and knowledge you need to succeed in this role, including how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow.
Product Manager
Product Managers are responsible for developing and managing products. This course will provide you with the skills and knowledge you need to succeed in this role, including how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow.
Recruiter
Recruiters are responsible for finding and hiring new employees. This course may provide you with some of the skills and knowledge you need to succeed in this role, including how to build training and onboarding programs. However, it does not cover other important aspects of recruiting, such as sourcing candidates, conducting interviews, and making hiring decisions.
Human Resources Manager
Human Resources Managers are responsible for managing all aspects of human resources for an organization. This course may provide you with some of the skills and knowledge you need to succeed in this role, including how to build training and onboarding programs and hire new hires. However, it does not cover other important aspects of human resources management, such as employee relations, compensation and benefits, and diversity and inclusion.
Marketing Manager
Marketing Managers are responsible for developing and implementing marketing campaigns. This course may provide you with some of the skills and knowledge you need to succeed in this role, including how to define your target market and create a scalable sales process. However, it does not cover other important aspects of marketing, such as branding, advertising, and public relations.
Operations Manager
Operations Managers are responsible for planning, implementing, and managing the operations of an organization. This course may provide you with some of the skills and knowledge you need to succeed in this role, including how to create a scalable sales process and build training and onboarding programs. However, it does not cover other important aspects of operations management, such as supply chain management, inventory management, and quality control.
Training and Development Manager
Training and Development Managers are responsible for developing and delivering training programs for employees. This course may provide you with some of the skills and knowledge you need to succeed in this role, including how to build training programs and hire new hires. However, it does not cover other important aspects of training and development, such as needs assessment, instructional design, and evaluation.
Project Manager
Project Managers are responsible for planning, implementing, and managing projects. This course may provide you with some of the skills and knowledge you need to succeed in this role, including how to create a scalable sales process and build training and onboarding programs. However, it does not cover other important aspects of project management, such as risk management, stakeholder management, and quality control.

Reading list

We've selected 14 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Sales Training: Sales Team Management.
Provides a comprehensive overview of sales management, covering topics such as sales strategy, sales force management, and sales performance evaluation. It valuable resource for both new and experienced sales managers.
This handbook provides practical advice on all aspects of sales management, from hiring and training to motivation and performance management. It must-read for any sales manager.
Provides a step-by-step guide to the SPIN selling process, which proven method for closing more sales. It valuable resource for any salesperson who wants to improve their results.
Provides a guide to using emotional intelligence to improve sales results. It valuable resource for any salesperson who wants to improve their ability to connect with customers and build relationships.
Provides a set of strategies that can help sales teams improve their performance. It valuable resource for any sales manager who wants to improve their results.
Provides a comprehensive overview of sales, covering topics such as sales techniques, sales strategies, and sales management. It valuable resource for any salesperson or sales manager who wants to improve their results.
Provides a guide to inbound marketing, which marketing approach that focuses on attracting customers through valuable content and experiences. It valuable resource for any business owner or marketing manager.
Provides a guide to the lean startup methodology, which process for developing and testing new products and services. It valuable resource for any entrepreneur or business owner.
Provides a guide to getting traction for your startup, which is the process of attracting and retaining customers. It valuable resource for any entrepreneur or business owner.
Provides a guide to crossing the chasm, which is the gap between early adopters and mainstream customers. It valuable resource for any business that is selling technology products.

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