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Effective Communication for Building Relationships

Revitalize your self-presentation strategy: how you can create the right impression and fit in at work. Enhance your expertise in intercultural communication: cultural values and cultural intelligence, working in an intercultural climate, and working in an intercultural team. Gain valuable knowledge about interaction with clients: creating a win-win relationship, maintaining a positive relationship, and resolving conflict. By the end of the course, you will be able to present yourself positively, communicate effectively in a variety of settings, and build positive relationships with clients. But this is not all. I am glad to...

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Develops critical workplace skills, such as making a good impression, communicating effectively, and building positive relationships

Instructed by Dr. Peter J. Mitchell, an expert in intercultural communication

Provides opportunities for interaction with other learners via discussion forums with a 24-hour response time from the instructor

Enhances intercultural communication skills relevant to working in diverse environments

Applicable in various settings, including professional and personal interactions

May require additional expenses, such as subscriptions or exam fees

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Effective Communication for Building Relationships with these activities:

Review basic principles of communication

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Refresh your understanding of core communication principles to enhance your self-presentation.

Browse courses on Communication Skills

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Review articles or videos on effective communication techniques.
Practice applying these techniques in everyday interactions.

Read 'The Culture Map' by Erin Meyer

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Expand your understanding of cultural differences and their impact on communication.

View Penguin Readers Level 4: No Rules Rules (ELT... on Amazon

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Read the book and take notes on key concepts and insights.
Identify specific strategies for improving intercultural communication.

Explore online simulations or case studies on intercultural communication

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Gain practical experience in resolving intercultural challenges.

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Identify online simulations or case studies related to intercultural communication.
Participate in the simulations or case studies, taking on different cultural perspectives.
Analyze the outcomes and identify best practices for effective intercultural communication.

Four other activities

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Watch tutorial videos on intercultural communication

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Reinforce the concepts you're learning in the course by watching video tutorials on intercultural communication.

Browse courses on Intercultural Communication

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Search online for tutorial videos on intercultural communication.
Watch at least three videos to gain a comprehensive understanding of the topic.

Join a study group or discussion forum

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Engage with other students to practice your self-presentation skills and receive feedback.

Browse courses on Self-Presentation

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Find a study group or discussion forum dedicated to the course topic.
Participate actively in discussions and share your insights.
Provide constructive feedback to your peers.

Practice role-playing in different cultural scenarios

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Improve your ability to adapt your communication style to different cultural contexts.

Browse courses on Interpersonal Communication

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Identify common cultural scenarios that may require different communication approaches.
Develop role-playing scenarios based on these situations.
Practice role-playing with a partner, taking turns playing different cultural perspectives.

Record a video presentation on a cultural topic

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Enhance your communication skills by creating a video presentation on a cultural topic.

Browse courses on Cultural Sensitivity

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Choose a cultural topic that you find interesting or relevant to the course.
Research and gather information on your chosen topic.
Write a script for your video presentation.
Record and edit your video presentation, ensuring clear audio and visuals.

Career center

Learners who complete Effective Communication for Building Relationships will develop knowledge and skills that may be useful to these careers:

Public Relations Specialist

Public relations professionals specialize in building mutually beneficial relationships between their clients and the public. You will learn how to create a meaningful impression, manage conflict, and maintain relationships. Gaining expertise in intercultural relations can also help you bridge gaps with diverse audiences.

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Diplomat

Diplomats build relationships with foreign governments and individuals. Through the study of intercultural communication, diplomats can gain the tools they need to successfully navigate and resolve conflicts.

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Sales Manager

Sales managers build relationships that generate income. Coursework in intercultural communication can help you understand your clients' needs and build rapport.

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Customer Service Representative

Customer service representatives build relationships with customers and help them resolve issues. This course can help you develop empathy, better manage cultural conflicts and build strong relationships.

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Marketing Manager

As a marketing manager, you build and maintain relationships with clients and stakeholders. Effective communication is critical for running successful marketing campaigns that meet the needs of your audience. This course will provide you with the skills you need to do just that.

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Public relations manager

Public relations managers may use the skills learned in this course to build stronger relationships with media outlets and enhance their organization's public image.

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Consultant

Consultants build relationships with clients and provide valuable services. This course will help cultivate communication and presentation skills necessary to successfully pitch your services and collaborate with clients.

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Account Manager

Account managers are responsible for maintaining client relationships and ensuring satisfaction. This course will help you develop stronger relationships with clients. It will also strengthen your ability to resolve conflict and create win-win scenarios.

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Event Planner

Event planners build relationships with vendors and clients. The skills gained in this course will help you maintain those relationships. You will learn how to present yourself with confidence and cater the experience to the clients' needs.

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Psychologist

Psychologists may use the skills learned in this course to better understand and serve a diverse clientele. This course can help you build strong relationships with clients and provide culturally competent care.

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Human Resources Manager

Human Resources provides a valuable consulting service to their organization. This course can aid in the creation of a positive workplace culture. It may help you develop strategic diversity initiatives that leverage cultural differences.

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Teacher

Teachers should be able to communicate effectively with students. This may help in creating a positive learning environment and influencing the next generation. Coursework in intercultural communication may help teachers support students from all backgrounds.

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Writer

Effective writers are able to clearly and concisely convey their message. This course may be useful in helping you develop a strong foundation in communication.

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Mediator

Mediators help disputing parties build relationships. This course may be useful in helping you enhance your conflict resolution skills and facilitate effective communication between parties in conflict.

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Political Scientist

Political Scientists can learn communication skills that may be useful for building relationships with politicians and stakeholders.

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Reading list

We've selected 14 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Effective Communication for Building Relationships.

Communication Between Cultures

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This comprehensive reader provides a thorough overview of intercultural communication, covering topics such as cultural values, nonverbal communication, and conflict resolution. It valuable resource for students and professionals who want to improve their intercultural communication skills.

Effective Communication for Building Relationships

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