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Dr Peter J Mitchell
Revitalize your self-presentation strategy: how you can create the right impression and fit in at work. Enhance your expertise in intercultural communication: cultural values and cultural intelligence, working in an intercultural climate, and working in an...
Read more
Revitalize your self-presentation strategy: how you can create the right impression and fit in at work. Enhance your expertise in intercultural communication: cultural values and cultural intelligence, working in an intercultural climate, and working in an...
Read more
Revitalize your self-presentation strategy: how you can create the right impression and fit in at work. Enhance your expertise in intercultural communication: cultural values and cultural intelligence, working in an intercultural climate, and working in an intercultural team. Gain valuable knowledge about interaction with clients: creating a win-win relationship, maintaining a positive relationship, and resolving conflict. By the end of the course, you will be able to present yourself positively, communicate effectively in a variety of settings, and build positive relationships with clients.
But this is not all. I am glad to answer your individual questions. Please feel free to contact me by asking questions in the Discussion Forums. I aim to respond to 95% of questions within 24 hours.
Register for this course and see more details by visiting:
OpenCourser.com/course/wf7umt/effective
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possible dealbreakers
Develops critical workplace skills, such as making a good impression, communicating effectively, and building positive relationships
Instructed by Dr. Peter J. Mitchell, an expert in intercultural communication
Provides opportunities for interaction with other learners via discussion forums with a 24-hour response time from the instructor
Enhances intercultural communication skills relevant to working in diverse environments
Applicable in various settings, including professional and personal interactions
May require additional expenses, such as subscriptions or exam fees
Save this course
Save Effective Communication for Building Relationships to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Effective Communication for Building Relationships with these
activities:
Review basic principles of communication
Show steps
Refresh your understanding of core communication principles to enhance your self-presentation.
Browse courses on
Communication Skills
Show steps
-
Review articles or videos on effective communication techniques.
-
Practice applying these techniques in everyday interactions.
Read 'The Culture Map' by Erin Meyer
Show steps
Expand your understanding of cultural differences and their impact on communication.
View
Penguin Readers Level 4: No Rules Rules (ELT...
on Amazon
Show steps
-
Read the book and take notes on key concepts and insights.
-
Identify specific strategies for improving intercultural communication.
Explore online simulations or case studies on intercultural communication
Show steps
Gain practical experience in resolving intercultural challenges.
Show steps
-
Identify online simulations or case studies related to intercultural communication.
-
Participate in the simulations or case studies, taking on different cultural perspectives.
-
Analyze the outcomes and identify best practices for effective intercultural communication.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Watch tutorial videos on intercultural communication
Show steps
Reinforce the concepts you're learning in the course by watching video tutorials on intercultural communication.
Browse courses on
Intercultural Communication
Show steps
-
Search online for tutorial videos on intercultural communication.
-
Watch at least three videos to gain a comprehensive understanding of the topic.
Join a study group or discussion forum
Show steps
Engage with other students to practice your self-presentation skills and receive feedback.
Browse courses on
Self-Presentation
Show steps
-
Find a study group or discussion forum dedicated to the course topic.
-
Participate actively in discussions and share your insights.
-
Provide constructive feedback to your peers.
Practice role-playing in different cultural scenarios
Show steps
Improve your ability to adapt your communication style to different cultural contexts.
Browse courses on
Interpersonal Communication
Show steps
-
Identify common cultural scenarios that may require different communication approaches.
-
Develop role-playing scenarios based on these situations.
-
Practice role-playing with a partner, taking turns playing different cultural perspectives.
Record a video presentation on a cultural topic
Show steps
Enhance your communication skills by creating a video presentation on a cultural topic.
Browse courses on
Cultural Sensitivity
Show steps
-
Choose a cultural topic that you find interesting or relevant to the course.
-
Research and gather information on your chosen topic.
-
Write a script for your video presentation.
-
Record and edit your video presentation, ensuring clear audio and visuals.
Review basic principles of communication
Show steps
Refresh your understanding of core communication principles to enhance your self-presentation.
Browse courses on
Communication Skills
Show steps
Show steps
Show steps
- Review articles or videos on effective communication techniques.
- Practice applying these techniques in everyday interactions.
Read 'The Culture Map' by Erin Meyer
Show steps
Expand your understanding of cultural differences and their impact on communication.
View
Penguin Readers Level 4: No Rules Rules (ELT...
on Amazon
Show steps
Show steps
Show steps
- Read the book and take notes on key concepts and insights.
- Identify specific strategies for improving intercultural communication.
Explore online simulations or case studies on intercultural communication
Show steps
Gain practical experience in resolving intercultural challenges.
Show steps
Show steps
Show steps
- Identify online simulations or case studies related to intercultural communication.
- Participate in the simulations or case studies, taking on different cultural perspectives.
- Analyze the outcomes and identify best practices for effective intercultural communication.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Watch tutorial videos on intercultural communication
Show steps
Reinforce the concepts you're learning in the course by watching video tutorials on intercultural communication.
Browse courses on
Intercultural Communication
Show steps
Show steps
Show steps
- Search online for tutorial videos on intercultural communication.
- Watch at least three videos to gain a comprehensive understanding of the topic.
Join a study group or discussion forum
Show steps
Engage with other students to practice your self-presentation skills and receive feedback.
Browse courses on
Self-Presentation
Show steps
Show steps
Show steps
- Find a study group or discussion forum dedicated to the course topic.
- Participate actively in discussions and share your insights.
- Provide constructive feedback to your peers.
Practice role-playing in different cultural scenarios
Show steps
Improve your ability to adapt your communication style to different cultural contexts.
Browse courses on
Interpersonal Communication
Show steps
Show steps
Show steps
- Identify common cultural scenarios that may require different communication approaches.
- Develop role-playing scenarios based on these situations.
- Practice role-playing with a partner, taking turns playing different cultural perspectives.
Record a video presentation on a cultural topic
Show steps
Enhance your communication skills by creating a video presentation on a cultural topic.
Browse courses on
Cultural Sensitivity
Show steps
Show steps
Show steps
- Choose a cultural topic that you find interesting or relevant to the course.
- Research and gather information on your chosen topic.
- Write a script for your video presentation.
- Record and edit your video presentation, ensuring clear audio and visuals.
Career center
Learners who complete Effective Communication for Building Relationships will develop knowledge and skills
that may be useful to these careers:
Public Relations Specialist
Public Relations Specialist
Public relations professionals specialize in building mutually beneficial relationships between their clients and the public. You will learn how to create a meaningful impression, manage conflict, and maintain relationships. Gaining expertise in intercultural relations can also help you bridge gaps with diverse audiences.
Diplomat
Diplomat
Diplomats build relationships with foreign governments and individuals. Through the study of intercultural communication, diplomats can gain the tools they need to successfully navigate and resolve conflicts.
Sales Manager
Sales Manager
Sales managers build relationships that generate income. Coursework in intercultural communication can help you understand your clients' needs and build rapport.
Customer Service Representative
Customer Service Representative
Customer service representatives build relationships with customers and help them resolve issues. This course can help you develop empathy, better manage cultural conflicts and build strong relationships.
Marketing Manager
Marketing Manager
As a marketing manager, you build and maintain relationships with clients and stakeholders. Effective communication is critical for running successful marketing campaigns that meet the needs of your audience. This course will provide you with the skills you need to do just that.
Public relations manager
Public relations manager
Public relations managers may use the skills learned in this course to build stronger relationships with media outlets and enhance their organization's public image.
Consultant
Consultant
Consultants build relationships with clients and provide valuable services. This course will help cultivate communication and presentation skills necessary to successfully pitch your services and collaborate with clients.
Account Manager
Account Manager
Account managers are responsible for maintaining client relationships and ensuring satisfaction. This course will help you develop stronger relationships with clients. It will also strengthen your ability to resolve conflict and create win-win scenarios.
Event Planner
Event Planner
Event planners build relationships with vendors and clients. The skills gained in this course will help you maintain those relationships. You will learn how to present yourself with confidence and cater the experience to the clients' needs.
Psychologist
Psychologist
Psychologists may use the skills learned in this course to better understand and serve a diverse clientele. This course can help you build strong relationships with clients and provide culturally competent care.
Human Resources Manager
Human Resources Manager
Human Resources provides a valuable consulting service to their organization. This course can aid in the creation of a positive workplace culture. It may help you develop strategic diversity initiatives that leverage cultural differences.
Teacher
Teacher
Teachers should be able to communicate effectively with students. This may help in creating a positive learning environment and influencing the next generation. Coursework in intercultural communication may help teachers support students from all backgrounds.
Writer
Writer
Effective writers are able to clearly and concisely convey their message. This course may be useful in helping you develop a strong foundation in communication.
Mediator
Mediator
Mediators help disputing parties build relationships. This course may be useful in helping you enhance your conflict resolution skills and facilitate effective communication between parties in conflict.
Political Scientist
Political Scientist
Political Scientists can learn communication skills that may be useful for building relationships with politicians and stakeholders.
For more career information including salaries, visit:
OpenCourser.com/course/wf7umt/effective
Reading list
We've selected 14 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Effective Communication for Building Relationships.
This comprehensive reader provides a thorough overview of intercultural communication, covering topics such as cultural values, nonverbal communication, and conflict resolution. It valuable resource for students and professionals who want to improve their intercultural communication skills.
Provides a practical framework for understanding cultural differences in the workplace. It must-read for anyone who works in a global environment.
Provides a step-by-step guide to having difficult conversations. It valuable resource for anyone who wants to improve their communication skills.
Provides a framework for having crucial conversations in a productive and respectful manner. It valuable resource for anyone who wants to improve their communication skills.
Save
Provides a behind-the-scenes look at Steve Jobs's presentation style. It valuable resource for anyone who wants to improve their presentation skills.
Save
Provides a framework for creating memorable and persuasive presentations. It valuable resource for anyone who wants to improve their communication skills.
Save
Provides a practical guide to developing charisma. It valuable resource for anyone who wants to improve their communication skills.
Provides a comprehensive overview of body language. It valuable resource for anyone who wants to improve their communication skills.
Provides a framework for achieving personal and professional success. It valuable resource for anyone who wants to improve their communication skills.
Save
Provides a framework for building trust in the workplace. It valuable resource for anyone who wants to improve their communication skills.
Provides a framework for understanding and developing emotional intelligence. It valuable resource for anyone who wants to improve their communication skills.
Provides a framework for understanding and expressing love in relationships. It valuable resource for anyone who wants to improve their communication skills.
Provides a framework for personal and professional growth. It valuable resource for anyone who wants to improve their communication skills.
Provides a framework for effective leadership. It valuable resource for anyone who wants to improve their communication skills.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/wf7umt/effective
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Intercultural Communication
Time
20 hours
Via
Coursera
Institution
National Research Tomsk State University
Instructor
Dr Peter J Mitchell
This course belongs to a
collection
called
Effective Professional Communication. It's comprised of five courses:
- Introduction to Professional Communication
- Career planning: resume/CV, cover letter, interview
- Expert Communication for Career Success
- Effective Professional Communication Capstone
- Effective Communication for Building Relationships (viewing)
Good to know
Develops critical workplace skills, such as making a good impression, communicating effectively, and building positive relationships
Instructed by Dr. Peter J. Mitchell, an expert in intercultural communication
Provides opportunities for interaction with other learners via discussion forums with a 24-hour response time from the instructor
Enhances intercultural communication skills relevant to working in diverse environments
Applicable in various settings, including professional and personal interactions
May require additional expenses, such as subscriptions or exam fees
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