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Dr Peter J Mitchell
Upgrade your expert skills in interaction with colleagues: teamwork, collaborative problem solving, and conflict resolution. Enhance your interaction with superiors: building a relationship with your manager, influencing superiors, and becoming a leader. Boost your effective interaction with subordinates: building your own team, leadership and decision making, and organizing effective meetings. By the end of the course, you will be able to communicate effectively with colleagues and managers, and be prepared to communicate as a manager with your own team of employees.
But this is not all. I am glad to answer your individual...
Read more
Upgrade your expert skills in interaction with colleagues: teamwork, collaborative problem solving, and conflict resolution. Enhance your interaction with superiors: building a relationship with your manager, influencing superiors, and becoming a leader. Boost your effective interaction with subordinates: building your own team, leadership and decision making, and organizing effective meetings. By the end of the course, you will be able to communicate effectively with colleagues and managers, and be prepared to communicate as a manager with your own team of employees.
But this is not all. I am glad to answer your individual...
Read more
Upgrade your expert skills in interaction with colleagues: teamwork, collaborative problem solving, and conflict resolution. Enhance your interaction with superiors: building a relationship with your manager, influencing superiors, and becoming a leader. Boost your effective interaction with subordinates: building your own team, leadership and decision making, and organizing effective meetings. By the end of the course, you will be able to communicate effectively with colleagues and managers, and be prepared to communicate as a manager with your own team of employees.
But this is not all. I am glad to answer your individual questions. Please feel free to contact me by asking questions in the Discussion Forums. I aim to respond to 95% of questions within 24 hours.
Register for this course and see more details by visiting:
OpenCourser.com/course/kggaf7/expert
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Develops skills and tools for working with peers, superiors, and subordinates that are applicable to business, academia, and other professional organizations
Delivered by Dr. Peter J Mitchell
Covers topics in a way that is relevant to leadership and management
Incorporates content that is directly applicable to leadership and management roles
Provides opportunities to practice and develop leadership and management skills
Course instructor is responsive to student questions
Save this course
Save Expert Communication for Career Success to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Expert Communication for Career Success with these
activities:
Brush Up on Communication Basics
Show steps
Refreshing communication fundamentals strengthens the foundation for effective interactions
Browse courses on
Communication
Show steps
-
Review key communication principles
-
Practice active listening and empathy
Compile Materials
Show steps
Reviewing previous work can provide context and enhance understanding of current material
Show steps
Read: Influence by Robert Cialdini
Show steps
This book provides insights into how to influence others, which is essential for effective communication in the workplace
View
Influence, New and Expanded: The Psychology of...
on Amazon
Show steps
Five other activities
Expand to see all activities and additional details
Show all eight activities
Participate in Discussion Forums
Show steps
Active engagement with classmates reinforces concepts and provides diverse perspectives
Show steps
-
Read assigned materials and prepare questions
-
Post thoughtful responses to prompts
-
Engage with classmates' ideas
Practice Conflict Resolution Scenarios
Show steps
Role-playing exercises enhance problem-solving and communication skills, which are crucial for effective conflict resolution
Show steps
-
Identify common workplace conflict scenarios
-
Develop strategies for addressing each scenario
-
Practice resolving conflicts through role-playing
Develop a Training Module on Interpersonal Skills
Show steps
Creating training materials consolidates knowledge and enhances comprehension
Show steps
-
Identify the core interpersonal skills
-
Design interactive exercises and scenarios
-
Evaluate the effectiveness of the module
Lead a Team Project
Show steps
Taking on a leadership role in a project fosters decision-making, communication, and collaboration
Show steps
-
Identify a project that aligns with course objectives
-
Recruit and assign roles to team members
-
Guide the team through the project lifecycle
-
Present the project outcomes to stakeholders
Design and Facilitate a Workshop on Team Dynamics
Show steps
Leading a workshop provides a platform to apply and share knowledge, deepening understanding of team dynamics
Show steps
-
Outline the workshop objectives and content
-
Develop interactive activities and simulations
-
Facilitate the workshop effectively
Brush Up on Communication Basics
Show steps
Refreshing communication fundamentals strengthens the foundation for effective interactions
Browse courses on
Communication
Show steps
Show steps
Show steps
- Review key communication principles
- Practice active listening and empathy
Compile Materials
Show steps
Reviewing previous work can provide context and enhance understanding of current material
Show steps
Show steps
Show steps
Read: Influence by Robert Cialdini
Show steps
This book provides insights into how to influence others, which is essential for effective communication in the workplace
View
Influence, New and Expanded: The Psychology of...
on Amazon
Show steps
Show steps
Show steps
Five other activities
Expand to see all activities and additional details
Show all eight activities
Participate in Discussion Forums
Show steps
Active engagement with classmates reinforces concepts and provides diverse perspectives
Show steps
Show steps
Show steps
- Read assigned materials and prepare questions
- Post thoughtful responses to prompts
- Engage with classmates' ideas
Practice Conflict Resolution Scenarios
Show steps
Role-playing exercises enhance problem-solving and communication skills, which are crucial for effective conflict resolution
Show steps
Show steps
Show steps
- Identify common workplace conflict scenarios
- Develop strategies for addressing each scenario
- Practice resolving conflicts through role-playing
Develop a Training Module on Interpersonal Skills
Show steps
Creating training materials consolidates knowledge and enhances comprehension
Show steps
Show steps
Show steps
- Identify the core interpersonal skills
- Design interactive exercises and scenarios
- Evaluate the effectiveness of the module
Lead a Team Project
Show steps
Taking on a leadership role in a project fosters decision-making, communication, and collaboration
Show steps
Show steps
Show steps
- Identify a project that aligns with course objectives
- Recruit and assign roles to team members
- Guide the team through the project lifecycle
- Present the project outcomes to stakeholders
Design and Facilitate a Workshop on Team Dynamics
Show steps
Leading a workshop provides a platform to apply and share knowledge, deepening understanding of team dynamics
Show steps
Show steps
Show steps
- Outline the workshop objectives and content
- Develop interactive activities and simulations
- Facilitate the workshop effectively
Career center
Learners who complete Expert Communication for Career Success will develop knowledge and skills
that may be useful to these careers:
Business Analyst
Business Analyst
Business Analysts spend their days analyzing business processes and technological solutions. Many act as a liaison between technical and non-technical staff. In this role, one must be able to communicate complex information to people on both sides of the equation. This course covers how to effectively interact with superiors, build and lead a team, and resolve conflicts. By taking this course, Business Analysts will greatly improve their communication skills, which is vital to the success of any Business Analyst.
Project Manager
Project Manager
The communication skills taught in this course will be immediately applicable for Project Managers, who are responsible for providing updates and coordinating with team members and managers. Learning the skills taught in this course will improve a Project Manager's ability to communicate efficiently and effectively with members of their team, as well as their superiors. Although this course does not teach any hard skills specifically related to Project Management, such as creating a work breakdown structure, it builds a foundation that will help Project Managers succeed in their communication endeavors, which are critical to the success of any project.
Sales Manager
Sales Manager
Sales Managers are responsible for leading and motivating a team of sales representatives to achieve sales goals. In order to be effective, they must have excellent communication skills to build relationships with clients, close deals, and motivate their team. This course will help Sales Managers develop the skills to communicate effectively with clients and team members.
Consultant
Consultant
Consultants play an important part in helping companies maximize efficiency, reduce expenses, and increase revenue. In order to do so, they must have strong communication skills to analyze a client's needs and relay information to various stakeholders within the organization. Consultants who are able to clearly and effectively communicate with clients and colleagues will be more successful in their role. This course will help Consultants build a foundation of communication skills that are essential to the success of any consultant.
Human Resources Manager
Human Resources Manager
Human Resources Managers are responsible for managing the human capital of an organization. In order to be effective, they must have excellent communication skills to interact with employees, managers, and stakeholders. By taking this course, Human Resources Managers will further develop their communication skills, which are crucial to the success of any HR professional.
Marketing Manager
Marketing Manager
Marketing Managers are responsible for developing and executing marketing campaigns to promote products and services. In order to be successful, they must have excellent communication skills to collaborate with team members, stakeholders, and customers. This course covers how to effectively interact with superiors, build and lead a team, and resolve conflicts. By taking this course, Marketing Managers will greatly improve their communication skills, which is vital to the success of any Marketing Manager.
Product Manager
Product Manager
Product Managers are responsible for the strategy, development, and launch of products. In order to be successful, they must have excellent communication skills to collaborate with team members, stakeholders, and customers. This course will help Product Managers develop the communication skills needed to build relationships with key stakeholders, gather feedback, and lead their team to success.
Operations Manager
Operations Manager
Operations Managers are responsible for the day-to-day operations of a business. In order to be effective, they must have excellent communication skills to coordinate with team members, stakeholders, and customers. This course teaches effective communication with colleagues, managers, and subordinates, which is critical to the success of any Operations Manager. By taking this course, individuals in this role will enhance their skills in organizing effective meetings, building teams, and resolving conflicts.
Chief Operating Officer
Chief Operating Officer
Chief Operating Officers (COOs) are responsible for the day-to-day operations of an organization. In order to be effective, they must have excellent communication skills to interact with employees, managers, and stakeholders. This course teaches effective communication with colleagues, managers, and subordinates, which is critical to the success of any COO. By taking this course, individuals in this role will enhance their skills in organizing effective meetings, building teams, and resolving conflicts.
Director of Operations
Director of Operations
Directors of Operations are responsible for the day-to-day operations of an organization. In order to be effective, they must have excellent communication skills to interact with employees, managers, and stakeholders. This course teaches effective communication with colleagues, managers, and subordinates, which is critical to the success of any Director of Operations. By taking this course, individuals in this role will enhance their skills in organizing effective meetings, building teams, and resolving conflicts.
Chief Executive Officer
Chief Executive Officer
Chief Executive Officers (CEOs) are responsible for the overall success of an organization. In order to be effective, they must have excellent communication skills to communicate with employees, investors, and stakeholders. This course will help build a foundation of communication skills that are essential to the success of any CEO. The course covers how to work with managers and direct reports, resolve conflicts, and influence superiors.
Chief Marketing Officer
Chief Marketing Officer
Chief Marketing Officers (CMOs) are responsible for the marketing strategy of an organization. In order to be effective, they must have excellent communication skills to interact with customers, partners, and stakeholders. This course will help build a foundation of communication skills that are essential to the success of any CMO.
Chief Technology Officer
Chief Technology Officer
Chief Technology Officers (CTOs) are responsible for the technology strategy of an organization. In order to be effective, they must have excellent communication skills to interact with engineers, managers, and stakeholders. This course will help build a foundation of communication skills that are essential to the success of any CTO.
Chief Information Officer
Chief Information Officer
Chief Information Officers (CIOs) are responsible for the information technology strategy of an organization. In order to be effective, they must have excellent communication skills to interact with engineers, managers, and stakeholders. This course will help build a foundation of communication skills that are essential to the success of any CIO.
Chief Financial Officer
Chief Financial Officer
Chief Financial Officers (CFOs) are responsible for the financial health of an organization. In order to be effective, they must have excellent communication skills to interact with investors, creditors, and stakeholders. This course will help build a foundation of communication skills that are essential to the success of any CFO.
For more career information including salaries, visit:
OpenCourser.com/course/kggaf7/expert
Reading list
We've selected 13 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Expert Communication for Career Success.
Offers a structured framework for navigating challenging conversations, helping readers overcome defensiveness and find solutions.
Offers a practical guide to navigating difficult conversations, helping readers build trust and resolve conflicts productively.
This comprehensive guide provides practical strategies for effective communication in workplace settings. It covers topics such as active listening, empathy, and conflict resolution.
This fable-like book illustrates the challenges faced by teams and offers solutions for building trust, resolving conflicts, and achieving results.
Provides a practical guide to developing leadership skills and building relationships with superiors and subordinates.
Challenges the traditional view of charisma and provides practical techniques for building charisma and creating a positive impact.
Save
Provides a comprehensive system for managing work and personal tasks effectively, reducing stress and improving productivity.
This best-seller provides a framework for personal and professional effectiveness, covering topics such as proactivity, goal setting, and interpersonal skills.
Save
This ancient Chinese military treatise offers insights into strategy, tactics, and leadership principles that can be applied to business and personal interactions.
Explores the unique strengths of introverts and provides insights into how they can succeed in a world that often values extroversion.
Explores cultural differences in communication styles and business practices, providing insights into how to build effective relationships across cultures.
Save
Challenges traditional views of motivation and offers insights into what truly motivates employees and individuals.
Examines why large, successful companies often fail to innovate and provides a framework for understanding the challenges of disruptive innovation.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/kggaf7/expert
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Time
20 hours
Via
Coursera
Institution
National Research Tomsk State University
Instructor
Dr Peter J Mitchell
This course belongs to a
collection
called
Effective Professional Communication. It's comprised of five courses:
- Introduction to Professional Communication
- Career planning: resume/CV, cover letter, interview
- Expert Communication for Career Success (viewing)
- Effective Professional Communication Capstone
- Effective Communication for Building Relationships
Good to know
Develops skills and tools for working with peers, superiors, and subordinates that are applicable to business, academia, and other professional organizations
Delivered by Dr. Peter J Mitchell
Covers topics in a way that is relevant to leadership and management
Incorporates content that is directly applicable to leadership and management roles
Provides opportunities to practice and develop leadership and management skills
Course instructor is responsive to student questions
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