Displaying results 41 - 60 of 10,000 results for "lynda quick fixes for poor customer service"
Introduction to AWS Elemental MediaTailor
Cost $35 · . Course Length: 0 hours estimated
In this course, you will learn about AWS Elemental MediaTailor, a content personalization and monetization service that allows customers to implement stitched server-side ad insertion while maintaining a high quality of service. The course introduces you to the...
Offered through Pluralsight | Taught by Authored by AWS
Introduction to Amazon Elastic Container Service
Cost $35 · . Course Length: 0 hours estimated
In this course, you will be introduced to Amazon Elastic Container Service or Amazon ECS – the AWS service that helps you run containerized applications in production. The course will begin with a quick review of containers and then will dive into the features and...
Offered through Pluralsight | Taught by Authored by AWS
Curso Completo de Power BI Service
Cost $9 · . Course Length: 2 hours estimated
Este proyecto es un curso práctico y efectivo para aprender en profundidad la herramienta de Power BI Service. Practicaremos con las diferentes funcionalidades de Power BI Service, desde la publicación de informes hasta la creación de alarmar y quick insights....
Offered through Coursera | and created by Coursera Project Network | Taught by Leire Ahedo
Interacting with Customers
CVS Health Call Center Customer ServiceCost $49 · . Course Length: 25 hours estimated
This course presents the different customer interactions that happen in a retail setting and allows you to experience real interactions through simulations and scenarios. Interactions examined include in-person, on the phone, or through social media. In addition,...
Offered through Coursera | and created by CVS Health | Taught by Denielle Booth
Introduction to Marketing
Business FoundationsRated 4.2★ stars based on | 59 ratings · . Cost $99 · . Course Length: 30 hours estimated
Taught by three of Wharton's top faculty in the marketing department, consistently ranked as the #1 marketing department in the world, this course covers three core topics in customer loyalty: branding, customer centricity, and practical, go-to-market...
Offered through Coursera | and created by University of Pennsylvania | Taught by Barbara E. Kahn, Peter Fader, David Bell and others
Designing and Implementing SQL Server Database Indexes
Developing SQL Server DatabasesCost $35 · . Course Length: 2 hours estimated
Poor database performance is a problem for applications and annoys users. Poor performance often comes down to poor indexing of critical tables. In this course, Designing and Implementing SQL Server Database Indexes, you'll gain knowledge on how to avoid these...
Offered through Pluralsight | Taught by Gail Shaw
Help Desk Essentials: Customer Interaction
Communications for TechnologistsCost $35 · . Course Length: 3 hours estimated
This course will help improve the soft skills and customer service skills of both new and existing IT help desk employees.
Offered through Pluralsight | Taught by Fran Gilbane, Rich Gilbane
Identify UX Opportunities with Service Blueprints in Miro
Cost $9 · . Course Length: 2 hours estimated
By the end of this project, you will be able to design a service blueprint that serves as a point of shared understanding, informs a smooth service process, and collects quantifiable metrics to identify opportunities for continuous improvements. To identify UX...
Offered through Coursera | and created by Coursera Project Network | Taught by Tricia Bagley, Freedom Learning Group
Principles of Service Management
Cost $74 · . Course Length: 21 hours estimated
Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course would be particularly relevant to business professionals and managers interested in the...
Offered through FutureLearn | and created by Hanken School of Economics | Taught by Gustav Medberg, Anna Abramova, Robert Ciuchita and others
Effective Management and Communication
The Exceptional New Manager’s ToolkitCost $199 · . Course Length: 12 hours estimated
This course surfaces the most recurring challenges of managing people and illustrates best practices for how exceptional managers address them. You will be introduced to tools that enable you to manage different personalities, mediate conflict, lead team meetings,...
Offered through edX | and created by Indiana University | Taught by Brenda Bailey-Hughes, Timothy Baldwin, Ray Luther and others
Agile Projects: Develop Product Wireframe Prototypes in Miro
Cost $9 · . Course Length: 2 hours estimated
By the end of this guided project, you will be fluent in creating wireframe porotypes for Agile projects based on previous project phases. This will enable you to map the product features and add value to how the customer/user will experience the product or...
Offered through Coursera | and created by Coursera Project Network | Taught by Jasper Albert
Create a Customer Satisfaction Survey in Qualtrics
Cost $9 · . Course Length: 2 hours estimated
By the end of this project, you will discover how to create a basic Customer Satisfaction survey in Qualtrics. This type of study will help your business more accurately understand how customers in various segments feel about your business or a particular product...
Offered through Coursera | and created by Coursera Project Network | Taught by Kristin Walker
Agile Project: Product Prototype Touchpoint Analysis in Miro
Cost $9 · . Course Length: 2 hours estimated
By the end of this guided project, you will be fluent in creating wireframe porotypes for Agile projects based on previous project phases. This will enable you to map the product features and add value to how the customer/user will experience the product or...
Offered through Coursera | and created by Coursera Project Network | Taught by Jasper Albert
Inventory Management
Leverage Data Science for a More Agile Supply ChainCost $49 · . Course Length: 15 hours estimated
Inventory is a strategic asset for organizations. The effective management of inventory can minimize a company’s spending while dramatically increasing its profit. In this course, we will explore how to use data science to manage inventory in uncertain...
Offered through Coursera | and created by University of California, Irvine | Taught by Paul Jan
Product Development: Customer Persona Development with Miro
Cost $9 · . Course Length: 2 hours estimated
By the end of this 2.5 project, you will be fluent in identifying and creating customer personas for new products and services and in deriving opportunities from your analysis, thus generating positive results for your business venture. This project is designed to...
Offered through Coursera | and created by Coursera Project Network | Taught by Jasper Albert
Product Development: Customer Journey Mapping with Miro
Cost $9 · . Course Length: 2 hours estimated
By the end of this project, you will be fluent in identifying and analyzing customer journeys for new products and services and in deriving opportunities from your analysis, thus generating positive results for your business venture. This project is designed to...
Offered through Coursera | and created by Coursera Project Network | Taught by Jasper Albert
Agile Projects: Developing Tasks with Taiga
Cost $9 · . Course Length: 2 hours estimated
By the end of this guided project, you will be fluent in creating tasks for Agile projects based on previous project phases. This will enable you to identify "How" the customer/user will experience the product or service. You will learn how to encapsulate value...
Offered through Coursera | and created by Coursera Project Network | Taught by Jasper Albert
Working with Cloud Dataprep on Google Cloud
Cost $9 · . Course Length: 1 hours estimated
Cloud Dataprep is Google's self-service data preparation tool. In this lab, you will learn how to use Cloud Dataprep to clean and enrich multiple datasets using a mock use case scenario of customer info and purchase history.
Offered through Coursera | and created by Google Cloud | Taught by Google Cloud Training
Implementing Customer Managed Encryption Keys (CMEK) with Google Key Management Service
Google: Professional Cloud ArchitectCost $35 · . Course Length: 1 hours estimated
At the core of cloud data encryption is a thorough knowledge of Customer-Managed Encryption Keying (CMEK). In this course, Implementing Customer Managed Encryption Keys (CMEK) with Google Key Management Service, you’ll see how to implement and manage encryption...
Offered through Pluralsight | Taught by Vitthal Srinivasan
Digital Marketing and Customer Engagement
A MicroMasters from edXCost $358 · . Contains 2 courses · . Course Total length: 64 hours estimated
Digital marketing and customer engagement is a field full of rapid and continuous change, and nowadays, there exists a generational difference in the approach to leveraging digital platforms. As change continues, it is increasingly imperative that marketing...
Offered through edX | and created by Tecnológico de Monterrey | Taught by Fernando Daniel Sierra Saavedra, Fernando Sierra Saavedra, Brenda Aranda de la Garza and others