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Anja Innerhofer

In these uncertain times with labor and skill shortages, I've been pondering: how can we better support each other? With over 20 years in HR with standout companies such as Apple. I've come to value a holistic hiring process that emphasizes understanding people, their competencies, and having a solid structure during interviews.

What Will You Learn?

· Decades of Experience Shared: Get insights from my years working in both the corporate world and startups.

Read more

In these uncertain times with labor and skill shortages, I've been pondering: how can we better support each other? With over 20 years in HR with standout companies such as Apple. I've come to value a holistic hiring process that emphasizes understanding people, their competencies, and having a solid structure during interviews.

What Will You Learn?

· Decades of Experience Shared: Get insights from my years working in both the corporate world and startups.

· Human-Centered Recruitment: Even if you are using tools with AI to source candidates, maintaining a human-centered approach during the interview journey is crucial for ensuring a successful, fair, and ethical recruitment process.

· Structured and Behavioral Interviewing: Dive deep into structured interviews as a potent tool and understand the nuances of behavioral interviewing. This approach isn't just a trend—it's about effectively gauging potential based on behaviors and agility. I'm eager to guide you, not only technically but ethically too.

Who's This For? Everyone involved in the interviewing process. From junior recruiters to CEOs, this course aims to establish an inclusive, fair interview and recruitment process. We'll cover everything from competency-based interviewing to tackling biases, understanding the importance of learning agility, and mastering the art of behavioral interviewing, ensuring you're well-equipped to handle the challenges of modern recruitment.

Why Structured Interviews?: With the goal of being transparent and effective, structured interviews have proven to be invaluable. They're more than just questions; they're about understanding the whole person. At Monday People, we've adopted this approach wholeheartedly, believing that every interview should be an exploration, not just a conversation.

Fresh Insights for 2023: It's a brand-new course for 2023, packed with up-to-date insights from world of HR and recruitment.

In Conclusion: Join me on this journey. Let's reshape the way we think about recruitment, making it more human-centered and effective. Thank you for letting me share my experience with you. Dive in and enjoy the training.

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What's inside

Learning objectives

  • Interviewing- inclusive and fair
  • Create fair and professional interview and recruiting processes
  • Succesuful hiring
  • Competency and behavioural based interviewing
  • Win the war for talent

Syllabus

Holistic Recruitment
Introduction
Make recruiting your powerhouse
Accessibility. A fair chance for everyone
Read more

Check out the detailed handout attached, which includes a list of competencies that are globally the most sought-after skills for companies in 2023.

The attached handout provides a concise description to better understand the various types of bias.

Find attached a concise evaluation and feedback guideline, complete with probing questions, to maximize the effectiveness of your behavioral interviewing.

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Focuses on competency-based and behavioral interviewing, which are essential techniques for evaluating candidates' skills and predicting job performance
Emphasizes a human-centered approach to recruitment, which can improve candidate experience and promote diversity and inclusion
Includes insights on tackling biases in the interview process, which is crucial for ensuring fair and equitable hiring decisions
Provides a handout with a list of competencies that are globally the most sought-after skills for companies in 2023, which helps learners stay current
Offers a fresh perspective on recruitment for 2023, which is useful for those seeking current insights in the field
Requires learners to check out a detailed handout, which includes a list of competencies that are globally the most sought-after skills for companies in 2023

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Reviews summary

Holistic structured interviewing approach

Based on the course description and syllabus (actual student reviews were not provided), this course presents a holistic and human-centered approach to interviews. It aims to teach structured and behavioral interviewing techniques, emphasizing the importance of creating a fair and inclusive hiring process for everyone. The content, presented with fresh insights for 2023, covers topics like competency-based interviewing, tackling bias, and understanding learning agility. Designed for a broad audience from junior recruiters to CEOs, it promises to provide tools for successful hiring, drawing upon the instructor's 20 years of HR experience.
Additional materials provided.
"Actual review excerpts unavailable: Handout included with competency list."
"Actual review excerpts unavailable: Material provided on different types of bias."
"Actual review excerpts unavailable: Guideline handout available for evaluation/feedback."
Actual review data was not provided.
"Actual student review data was not included in the prompt."
"The analysis, summary, and notes are based solely on the course description."
"Sentiment and confidence scores reflect the absence of review data."
Learn from 20+ years of HR insight.
"Actual review excerpts unavailable: Instructor shares insights from decades in HR."
"Actual review excerpts unavailable: Benefits from experience at companies like Apple."
"Actual review excerpts unavailable: Guidance based on practical corporate and startup background."
Emphasis on fairness and tackling bias.
"Actual review excerpts unavailable: Course promotes a human-centered recruitment journey."
"Actual review excerpts unavailable: Focus on creating a fair and inclusive process."
"Actual review excerpts unavailable: Content includes tackling biases and ensuring accessibility."
Focus on structured and behavioral techniques.
"Actual review excerpts unavailable: Learn core structured interviewing methods."
"Actual review excerpts unavailable: Dive into behavioral interviewing questions and probes."
"Actual review excerpts unavailable: Understand effective ways to gauge candidate potential."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Unlock the power of structured interviews in a Holistic Way with these activities:
Review Common Interview Biases
Familiarize yourself with common biases to mitigate their impact during structured interviews.
Browse courses on Unconscious Bias
Show steps
  • Research different types of biases (e.g., confirmation bias, affinity bias).
  • Reflect on how these biases might manifest in interview settings.
Read 'Hiring for Attitude'
Understand the importance of attitude and how to assess it during interviews.
Show steps
  • Read the book, focusing on the methods for assessing attitude.
  • Consider how to integrate these methods into a structured interview format.
Conduct Mock Structured Interviews
Practice conducting structured interviews to improve technique and identify areas for improvement.
Show steps
  • Prepare a structured interview guide for a specific role.
  • Conduct mock interviews with peers, focusing on behavioral questions.
  • Solicit feedback on your interviewing technique and question quality.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Read 'Who: The A Method for Hiring'
Learn a structured approach to hiring and candidate assessment.
Show steps
  • Read the book, focusing on the 'A Method' framework.
  • Apply the framework to a recent hiring experience or a hypothetical scenario.
Develop a Competency-Based Interview Guide
Create a structured interview guide focused on assessing key competencies relevant to specific roles.
Show steps
  • Identify key competencies for a target role.
  • Develop behavioral interview questions to assess each competency.
  • Create a scoring rubric for evaluating candidate responses.
Mentor Junior Recruiters
Share your knowledge of structured interviews and holistic recruitment with junior recruiters.
Show steps
  • Offer guidance on developing structured interview guides.
  • Provide feedback on their interviewing techniques.
  • Share resources and best practices for fair and inclusive hiring.
Implement a Structured Interview Process
Implement a structured interview process within your organization or team.
Show steps
  • Develop a structured interview process tailored to your organization's needs.
  • Train interviewers on the new process and its benefits.
  • Track the results of the structured interview process and make adjustments as needed.

Career center

Learners who complete Unlock the power of structured interviews in a Holistic Way will develop knowledge and skills that may be useful to these careers:
Talent Acquisition Partner
A talent acquisition partner collaborates with hiring managers to understand their needs, develop recruiting strategies, and source qualified candidates. A talent acquisition partner needs to know how to conduct structured interviews, a key topic in this course, in order to evaluate candidates effectively. The emphasis on behavioral interviewing, competencies and learning agility will directly help you in the talent acquisition process. By focusing on human-centered recruitment and fair processes, as taught by this course, a talent acquisition partner can help build a strong, diverse workforce.
Recruiter
A recruiter identifies, attracts, and hires candidates for open positions. This course provides an excellent foundation in structured and behavioral interviewing, which are crucial skills for any recruiter aiming to create a fair and effective hiring process. Understanding how to assess competencies and learning agility, as emphasized in the course, helps recruiters identify the best fit for their organization. This instruction directly supports the recruiter's work in making hiring more human-centered and inclusive. Further, the course's focus on eliminating bias will make your recruiting efforts more ethical.
Hiring Manager
A hiring manager oversees the recruitment and selection process for their team. They play a crucial role in interviewing and assessing candidates, so this course on structured interviewing will be highly relevant. A hiring manager who knows how to use the principles of behavioral interviewing will be better equipped to make informed hiring choices, as this course can teach you. The focus on reducing bias and understanding competencies, as covered in this course, will help the hiring manager build a more effective and diverse team. This course helps hiring managers understand best practices as a part of the hiring loop.
Human Resources Specialist
A human resources specialist supports various HR functions, often including recruitment and employee relations. This course is directly relevant to this role as the specialist will use their knowledge of structured and behavioral interviewing to assist in the hiring process. The course’s emphasis on a holistic approach to recruiting and understanding competencies helps build fair and inclusive HR practices. The focus on ethics and mitigating bias in talent acquisition, as taught in this course, is invaluable to their day-to-day operations. A human resources specialist will find this course very useful in building a robust recruitment process.
Diversity and Inclusion Manager
A diversity and inclusion manager creates and implements programs that foster an inclusive workplace. This course's focus on fair and inclusive hiring practices directly supports the goals of a diversity and inclusion manager. Understanding effective structured interviews and mitigating bias, both covered in this course, are essential for promoting equity in recruitment. This course's approach to holistic recruiting makes it particularly valuable for a diversity and inclusion manager wanting to build more inclusive talent acquisition policies.
HR Business Partner
An HR business partner works closely with management to align HR practices with business goals. They will benefit from the focus on structured interviewing, as this course teaches, to ensure the talent acquisition process is effective. Knowledge of fair and inclusive recruitment, as covered in this course, aligns with the HR partner's role in promoting best practices throughout the organization. The emphasis on competencies and learning agility provides the HR business partner with the tools to better advise leadership on the qualities they need for a successful team.
Organizational Development Consultant
An organizational development consultant works with organizations to improve their performance and effectiveness. The emphasis on the hiring process in this course makes it relevant to a consultant's role in improving talent acquisition strategies. An organizational development consultant will find the focus on fair and inclusive hiring practices helpful as they advise organizations on building stronger teams. The course's coverage of competencies and behavioral interviewing, as well as an ethical approach to hiring, will help provide a basis for the consultant's recommendations and implementations.
Training and Development Specialist
A training and development specialist plans, designs, and delivers training programs for employees. By learning about holistic recruitment methods, as taught in this course, the specialist can better understand the knowledge and skills gaps of current employees. Furthermore, the principles of identifying competencies and learning agility, as featured in this course, will allow the specialist to create relevant training content. This course helps build a better understanding of the skills employees should be acquiring. It prepares the training and development specialist to better align training with organizational needs.
Executive Coach
An executive coach works with leaders to improve their performance and effectiveness. Even though the course does not discuss coaching explicitly, it provides executives with practical knowledge for hiring, which they will be heavily involved in. This course will help executives learn best practices in interviewing and how to evaluate candidates' competencies and learning agility. For an executive coach that guides their clients on talent acquisition, this course provides important information. By using this course, an executive will be better prepared for strategic talent acquisition.
Career Counselor
A career counselor assists individuals in exploring career options and developing job search strategies. The counselor would learn about best practices in the hiring process, as taught in this course, and can better advise their clients. The counselor can use their understanding of competencies and behavioral interviewing, taught by this course, to prepare clients for interviews. Further, by learning about a holistic approach to recruitment, they will learn how organizations are seeking talent and how their clients can stand out in their job search. This course can help a career counselor provide better career advice.
Team Lead
A team lead guides and supports a group of employees. As a member of the hiring team, they will benefit from the focus on structured and behavioral interviewing, as taught in this course. Understanding how to fairly assess candidates by their competencies will help the team lead participate in more objective hiring processes. Through learning how to mitigate bias, also taught in the course, the team lead can contribute to a more inclusive hiring process. This course prepares a team lead for their work in talent acquisition.
University Admissions Officer
A university admissions officer evaluates applications from prospective students. This role can use an understanding of competency based interviewing, as well as a holistic approach to evaluation, to fairly evaluate candidates. An admissions officer uses similar processes when evaluating candidates, and this course can help streamline that process. When evaluating candidates, an admissions officer will also benefit from learning how to mitigate bias, which this course teaches. This course will help improve the techniques of a university admissions officer.
Project Manager
A project manager oversees the planning, execution, and completion of projects. As a member of the hiring team, a project manager will be able to use skills learned in this course to more effectively evaluate talent. The project manager will benefit from the knowledge of structured interviews and behavioral interview techniques, learned in this course. This course’s focus on competencies is helpful for evaluating if a candidate is qualified to join the project team. The project manager will be better prepared as a member of their hiring teams by using this course.
Consultant
A consultant provides expert advice and solutions to organizations on specific challenges. They must have strong interviewing skills in order to understand the challenges of their clients. Consultants will come to understand the hiring process, which will enable them to provide advice on talent acquisition strategies. A consultant will better understand competencies and how to evaluate candidates, as taught in this course, and use these skills to deliver valuable advice to clients. This course makes a consultant more effective.
Research Analyst
A research analyst collects and analyzes data to identify trends and provide insights. This course goes into the soft skills of interviewing, which could be useful for research analysts who also conduct interviews in their work. If doing research that involves interviewing human participants, the concepts of behavioral interviewing and how to mitigate bias, taught in this course, will be very helpful. This course may improve your interviewing skills in a research capacity. This course may be useful as an additional skill set.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Unlock the power of structured interviews in a Holistic Way.
Presents a structured approach to hiring, emphasizing the importance of defining clear outcomes and using a consistent interview process. It provides a framework for assessing candidates based on their past performance and potential. This book valuable reference for anyone looking to improve their hiring process and make more informed decisions. It is commonly used by HR professionals and recruiters.
Emphasizes the importance of attitude in hiring, which aligns with the course's holistic approach. It provides practical strategies for assessing attitude during the interview process. While not directly focused on structured interviews, it complements the course by highlighting a crucial aspect of candidate evaluation. It useful reference for understanding the softer skills that contribute to successful hiring.

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