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How to improve customer satisfaction on Facebook

In this guided project, you will learn how to improve customer satisfaction, increase customer's purchase experience with respect to post purchase strategy, understand the three purchase stages, and increase customer survey response rates on Facebook. By the end of this project, you will have learned how to ensure customer satisfaction on Facebook.
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Rating Not enough ratings
Length 2 weeks
Effort 2 hours
Starts Jul 3 (42 weeks ago)
Cost $9
From Coursera Project Network via Coursera
Instructor Mo Rebaie
Download Videos On all desktop and mobile devices
Language English
Subjects Business
Tags Business Marketing Business Essentials

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Careers

An overview of related careers and their average salaries in the US. Bars indicate income percentile.

Customer Satisfaction Analyst $53k

Assistant Customer Satisfaction and Sales $58k

Customer Satisfaction Analyst 2 $60k

Customer Satisfaction Analyst, Voice Operations $60k

Customer Satisfaction Services Analyst $67k

Customer Satisfaction Project Analyst $79k

Customer Satisfaction Business Analyst $84k

Quality and Customer Satisfaction Analyst $102k

Data Analyst- Customer Satisfaction Engineer $102k

Senior Quality and Customer Satisfaction Analyst $115k

Quality and Customer Satisfaction Analyst Manager $122k

Senior Program Manager, Customer Satisfaction $134k

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Rating Not enough ratings
Length 2 weeks
Effort 2 hours
Starts Jul 3 (42 weeks ago)
Cost $9
From Coursera Project Network via Coursera
Instructor Mo Rebaie
Download Videos On all desktop and mobile devices
Language English
Subjects Business
Tags Business Marketing Business Essentials

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