We may earn an affiliate commission when you visit our partners.
Course image
Jessica Welch and Sorin Adam Matei

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is for professionals looking to advance their careers and learn more about social media and digital media analytics.

Topics Covered

Read more

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is for professionals looking to advance their careers and learn more about social media and digital media analytics.

Topics Covered

  • Understanding and making the most of earned media
  • How to get earned media
  • Best practices for earned media campaigns
  • Earned media strategies for content marketing plans
  • Introduction to social listening
  • Benefits of social listening
  • How brands use social listening
  • Engaging customers on social media
  • Tools for social media analytics
  • Collecting tweets from social media
  • Social media listening tools

Save this course

Create your own learning path. Save this course to your list so you can find it easily later.
Save

Reviews summary

Practical insights into earned media analytics

According to learners, this course offers practical insights and a solid foundation in digital media analytics, especially focusing on earned media and social listening tools. Many found the strategies to be actionable and highly relevant for professionals looking to advance their careers. While the core concepts are clearly explained and enduring, some noted that specific tools and examples may require updates due to the rapid evolution of technology, which is a common aspect of this field. Overall, it's considered valuable for professionals seeking to understand and leverage digital media for business growth.
Benefits from basic digital marketing understanding.
"Good for beginners, but I found my basic marketing background helpful in understanding some concepts faster."
"While comprehensive, a foundational grasp of digital marketing terms is beneficial to maximize learning from this course."
"I recommend having some prior exposure to digital media concepts to fully benefit from the course material."
Lecturers are knowledgeable and provide clear explanations.
"The instructor explained complex topics in an easy-to-understand manner, which was very helpful."
"Their expertise shone through in the examples and case studies presented during the lectures."
"I appreciated the clear and concise delivery of the lecture content, making it engaging and informative."
Highly relevant for career advancement in digital marketing.
"As a marketing professional, I found this course directly applicable to my career and current role."
"Great for anyone looking to upskill in digital media analytics and gain a competitive edge."
"The content aligns well with current industry needs and best practices in digital marketing."
Offers a solid understanding of earned media and social listening.
"The modules on social listening were particularly insightful and well-explained."
"It really helped me grasp the nuances of earned media and its importance in digital strategy."
"Provided a good introduction to social media analytics and relevant tools, making complex topics understandable."
Provides actionable insights for digital media professionals.
"I gained practical strategies for earned media campaigns that I could immediately apply."
"The course truly provided actionable insights that I could apply directly to my work."
"Learned how to implement earned media strategies into content marketing plans effectively."
Some tools mentioned may evolve quickly; course content may need updates.
"While the concepts are timeless, some specific tools discussed felt a bit dated already due to rapid tech changes."
"I wish there were more updated examples of the latest social listening platforms being used today."
"The fast pace of tech means some examples might need refreshing, but the underlying principles are sound."

Career center

Learners who complete Digital Media Analytics: Earned Media will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 50 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Digital Media Analytics: Earned Media.
Provides an exhaustive, highly structured framework for planning, executing, and evaluating cross-channel digital marketing initiatives. Simon Kingsnorth systematically dissects search optimization, programmatic media, content distribution, and automation workflows. It serves as an indispensable reference for practitioners seeking to build cohesive, revenue-aligned digital engines.
Articulates the seminal inbound philosophy that transformed digital customer acquisition from intrusive outbound interruption to magnetic content-led discovery. Brian Halligan and Dharmesh Shah unpack search visibility, blogging cadence, social reach, and lead nurturing. It offers founders and marketers a proven blueprint for sustainable organic growth.
The third edition of the essential guide to data wrangling with pandas, NumPy, and Jupyter in Python. Updated for newer versions of the libraries, this book remains a core resource for anyone performing data analysis in Python. It widely used textbook and reference for its clear explanations and practical examples.
Must-read for anyone who wants to create content that stands out from the crowd. Pulizzi offers practical advice on how to develop a unique content strategy, create high-quality content, and promote your content effectively.
Widely used textbook in academic institutions and provides a comprehensive overview of public relations principles, strategies, and tactics. It's an excellent starting point for gaining a broad understanding of the field, covering foundational concepts and practical applications. The book is valuable as a core textbook for undergraduate students and a solid reference for those new to PR.
Graph theory, game theory, and information cascades form the mathematical bedrock of modern social network analysis. Easley and Kleinberg explain homophily, strong and weak ties, PageRank, and viral diffusion dynamics with exceptional clarity for data scientists.
Transforms content marketing into a radical customer-first framework centered on answering buyers questions with unvarnished transparency. Marcus Sheridan details how addressing cost, comparisons, and problems directly on your website dismantles friction, accelerates the sales pipeline, and builds enduring commercial trust.
Addressing the critical aspect of ethics in public relations, this book provides a practical guide to ethical decision-making in the profession. It explores ethical dilemmas and provides frameworks for navigating them responsibly. is essential reading for all PR students and practitioners to ensure ethical practice.
Established the conceptual foundation of modern digital marketing by demonstrating that customer attention must be earned through explicit consent rather than bought through unwanted broadcast. Seth Godin introduces value-driven communication sequences that remain the bedrock of modern email marketing, inbound workflows, and retention campaigns.
Programmatic data acquisition, social graph construction, and natural language processing come together through reproducible Python notebooks. Russell and Klassen demonstrate how to harvest public APIs, analyze community centrality, and extract entity relationships from messy user-generated streams.
Clarifies brand messaging by applying classical narrative architecture to digital customer journeys, positioning the user as hero and the brand as empathetic guide. Donald Miller supplies actionable templates to overhaul website copy, landing pages, and email funnels, eliminating confusing corporate jargon to substantially boost digital conversion rates.
This guide provides a comprehensive exploration of ethical considerations in public relations, including the impact of social media. It's relevant for both students and practitioners seeking to navigate ethical dilemmas in their daily work. is important for fostering responsible and ethical PR practices.
Mathematical formulations of community detection, link prediction, influence maximization, and behavior analytics anchor this foundational reference. Zafarani, Abbasi, and Liu bridge network science and machine learning to model how information propagates across online populations.
This guide focuses on the critical aspects of research, measurement, and evaluation in public relations, providing methodologies and best practices. It's essential for professionals seeking to demonstrate the value of PR and for students learning how to measure campaign effectiveness. valuable reference for anyone involved in PR planning and evaluation.
Business intelligence and econometric modeling meet social listening in this applied guide to digital platform data. Kumar and Qiu examine how organizations quantify word-of-mouth impact, detect misinformation, and translate engagement metrics into operational decisions.
Specifically addresses the impact of digital on public relations and provides guidance on navigating the digital landscape. It's highly relevant for understanding contemporary PR practices in areas like social media, SEO, and influencer marketing. This book is valuable for professionals seeking to adapt their strategies for the digital age.
This casebook provides a practical approach to understanding and managing communication during crises. It presents various case studies, allowing readers to learn from real-world examples of crisis communication strategies and responses. is particularly useful for students and professionals focusing on crisis management in PR.
Elevates content creation across blogs, social posts, landing pages, and newsletters into an authoritative craft accessible to every marketing professional. Ann Handley delivers tactical rules on narrative empathy, grammatical cadence, and rigorous editing, empowering digital marketers to publish compelling copy that captivates target audiences.
Focusing on the strategic aspects of public relations, this book guides readers through the process of planning and executing PR campaigns. It's suitable for advanced students and professionals seeking to develop their strategic thinking in PR. is valuable for understanding how to create effective and measurable PR plans.
Provides a foundational understanding of the fundamental principles of data science and the data-analytic thinking necessary for extracting value from data in a business context. It is highly relevant for undergraduate business analytics programs and working professionals. It serves as a useful reference for understanding the business applications of data analysis and is commonly used as a textbook.
Introduces the Bullseye framework to help teams systematically discover, test, and scale the most productive customer acquisition channels among nineteen distinct options. Gabriel Weinberg and Justin Mares emphasize rapid experimentation, channel metrics, and iterative validation, preventing growth teams from prematurely locking into ineffective channels.
Offers a practical guide to creating and implementing a crisis communication plan. It provides a step-by-step process and real-world tested approach for managing communication during a crisis. This book valuable resource for anyone responsible for crisis preparedness and response.
Provides a comprehensive overview of social listening, covering everything from the basics of setting up a social listening program to more advanced topics such as using social listening data to drive business decisions.
This classic text provides a comprehensive overview of brand management, from conceptual underpinnings to practical applications. Aaker leading expert in the field, and his book is packed with insights.
Provides a step-by-step guide to creating and executing a successful content marketing strategy. It covers everything from developing a content calendar to measuring the results of your campaigns.
Provides a roadmap for entrepreneurs who want to use content marketing to build their businesses. Pulizzi shares case studies of successful entrepreneurs who have used content to generate leads, drive sales, and build loyal customers.
Transformer-based embeddings, zero-shot classification, and neural topic modeling have revolutionized how analysts process millions of social posts. Alammar and Grootendorst provide visual, code-first instruction on clustering short-form text and extracting nuanced sentiment at scale.
Provides a step-by-step guide to creating a content marketing funnel that will help you attract, engage, and convert customers. Moore offers practical advice on how to create high-quality content, promote your content effectively, and track your results.
Provides a comprehensive overview of content marketing strategy. Brenner offers practical advice on how to develop a content marketing strategy that will help you achieve your business goals.
Strategic measurement frameworks help marketing and analytics teams move beyond vanity metrics to actionable attribution and brand health tracking. Goncalves outlines how to structure social listening taxonomies, benchmark campaign ROI, and communicate insights to stakeholders.
Focuses on the essential writing skills and media techniques required in public relations. It's a practical guide for students and practitioners looking to hone their writing for various PR materials and effectively engage with the media. This book useful reference for developing core PR competencies.
A business memoir from a legendary figure in public relations, this book offers insights into the realities of the PR profession through personal and professional anecdotes. It provides a historical perspective and valuable lessons on building and managing brands. must-read for those interested in the history and practice of PR from a seasoned expert.
End-to-end Python workflows walk practitioners through scraping social feeds, cleaning noisy text, and visualizing interaction graphs with NetworkX. Krystyanczuk and Chatterjee cover topic modeling, sentiment scoring, and audience segmentation across major social networks.
Provides a practical andリアル-world approach to public relations, covering essential theories and their application. It's well-suited for undergraduate students and those seeking a practical guide to the profession. The book offers insights into working with clients and managing media relationships, making it a useful reference for aspiring and early-career PR professionals.
Focuses on the crucial skill of communicating insights from data effectively through compelling visualizations. is highly relevant for all levels, emphasizing the importance of clear and impactful data presentation. It is valuable additional reading that complements technical data analysis skills.
Bridges direct-response marketing fundamentals with contemporary software automation, CRM integration, and artificial intelligence capabilities. Dan Kennedy and Parthiv Shah provide practical architectures for automated lead segmentation, dynamic follow-up sequences, and customer reactivation campaigns that optimize conversion pipelines.
Demystifies modern artificial intelligence tools and large language models for marketing practitioners seeking operational efficiency and enhanced campaign performance. Mark Lamplugh presents hands-on strategies for automated content generation, predictive analytics, prompt engineering, and audience clustering to modernize everyday agency and in-house workflows.
A classic in the field of psychology with significant relevance to public relations, this book explores the principles of persuasion and how they can be applied ethically. Understanding these principles is crucial for effective communication and influencing public opinion. is highly recommended for anyone in PR looking to deepen their understanding of human behavior.
Bridges the gap between statistical theory and its practical application in data science using R and Python. It focuses on the statistical concepts most relevant to data scientists and provides code examples. It's a useful reference and learning resource for those applying statistics in their work.
Provides an agile playbook for modern omnichannel growth, showing performance marketers how to align organic content initiatives with paid acquisition funnels while safeguarding CAC in increasingly saturated digital channels.
Seven layers of social media analytics—text, networks, actions, hyperlinks, mobile, location, and search—provide a structured pedagogical taxonomy. Case studies and lab exercises equip students to align analytical techniques with concrete organizational goals.
Equips practitioners with the analytical rigor needed to extract actionable business intelligence from complex consumer data streams and digital marketing channels. Kevin Hartman covers data collection architectures, multi-touch attribution modeling, performance dashboards, and storytelling with metrics to ensure digital investments demonstrate measurable return.
Serves as a modern guide to public relations, covering essential aspects from ethics to the role of social media. It offers practical advice for those starting in PR and provides updated information on using digital tools. This book good resource for gaining a contemporary understanding of the field.
Examines the next frontier of digital customer engagement by integrating physical and virtual touchpoints into cohesive, immersive brand experiences. Philip Kotler and co-authors explore spatial computing, augmented reality, conversational artificial intelligence, and omnichannel ecosystems, preparing strategic leaders for the future evolution of interactive marketing.
Offers a new way of thinking about data science and ethics informed by intersectional feminist thought. It challenges existing power structures within data and explores how data can be used to work towards justice. It's highly relevant for contemporary discussions around fairness and bias in data analysis.
Lexicon-based and machine learning approaches to polarity detection gain accuracy when combined with social network homophily and relational context. Pozzi, Fersini, and Messina detail irony detection, emotion classification, and opinion mining across networked communities.
Explores the intersection of public relations and management communication, offering insights into the broader organizational context of PR. It's suitable for advanced students and professionals interested in the strategic role of communication within organizations. This book provides a deeper understanding of how PR functions at a management level.
Delivers a systematic operational checklist for executing technical and on-page search engine audits, guiding digital marketers through Core Web Vitals diagnostics, indexation hygiene, and algorithmic visibility recovery.
This handbook offers a comprehensive overview of public relations, covering its principles, practices, and various specialisms. It valuable reference for both students and practitioners, providing a solid foundation in the field. The book is useful for gaining a broad understanding and as a reference for specific PR areas.

Share

Help others find this course page by sharing it with your friends and followers:

Similar courses

Here are nine courses similar to Digital Media Analytics: Earned Media.
Social Media & Marketing - Jagdish Sheth
Most relevant
Get more followers by finding trending keywords and...
Most relevant
Digital Strategy and Business Opportunity
Most relevant
Social Media and Social Content Strategy
Most relevant
Choosing a Facebook Post Type Based on Desired Engagement
Most relevant
Digital Media and Strategic Planning in Technology Markets
Most relevant
Digital Media and Marketing Strategies
Most relevant
Social Media Management
Most relevant
Digital Marketing: SEO, Web Traffic, Content & Social...
Most relevant

Futurelearn Buyer Protection & Guarantee

Verified partner policies & purchase protections

UK & International University Partner
Free Trial & Audit

Free Access on Short Courses

Free access option on most short courses for the duration of the course plus 14 days; free trial available on select subscriptions and tracks.

Return & Refund Policy

14-Day Cooling-Off Refund Window

14-day statutory cooling-off refund window from the date of purchase for course upgrades, Unlimited subscriptions, and ExpertTracks, provided no tests have been attempted and no certificates have been downloaded. Renewals are non-refundable.

Buyer Protections

Verified Academic & Industry Partner

Accredited university microcredentials and certificates from top institutions (British Council, leading UK and global universities), with secure payment safeguards.

Key Purchase Protections
Free access track on many short courses
14-day cooling-off refund window on initial purchases
Refund eligible if no tests completed and no certificate issued
Accredited certifications from top UK & global universities
OpenCourser Verified Partner Policy details last reviewed: 2026-10-22
Our mission

OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.

Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.

Find this site helpful? Tell a friend about us.

Affiliate disclosure

We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.

Your purchases help us maintain our catalog and keep our servers humming without ads.

Thank you for supporting OpenCourser.

© 2016 - 2025 OpenCourser