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Jessica Welch and Sorin Adam Matei

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is for professionals looking to advance their careers and learn more about social media and digital media analytics.

Topics Covered

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Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is for professionals looking to advance their careers and learn more about social media and digital media analytics.

Topics Covered

  • Building a research plan to analyse social media behavior.
  • Understanding the market research process.
  • The steps of market research.
  • Developing descriptive research methods.
  • Writing and delivering great marketing research reports.
  • Analysing social media data.
  • Getting familiar with Excel sheets and formulas.
  • Interpreting social media data.
  • Advanced quantitative tests.
  • Statistical functions.

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Reviews summary

Structuring social media analytics for professionals

According to learners, this course offers a strong foundation for professionals seeking to develop robust social media research plans. Students praise the course for its focus on practical application, enabling them to gain actionable insights and structure their analytical efforts effectively. The instructor's explanations are frequently cited as clear and concise. While providing a solid framework for beginners, some suggest it might be less suitable for highly experienced analysts seeking deep dives into specific platforms or advanced techniques. Overall, it's a highly relevant program for understanding the 'why' behind social media data and mastering marketing research report writing.
Some concern over outdated tools, while core methodology remains strong.
"some of the material felt a bit outdated, especially the tools mentioned."
"While the theoretical framework was sound, I felt there wasn't enough emphasis on hands-on application with current social media analytics platforms."
"It's more about the academic approach to research than practical application with industry tools."
Instructor provides clear, concise, and easy-to-understand explanations.
"The instructor's explanations were clear and concise, making complex topics digestible."
"The instructor was knowledgeable and responsive in the forums."
"I found the lectures well-paced and easy to follow, making the content accessible."
Delivers practical tools and strategies for immediate application.
"...providing practical steps I could immediately apply. I also appreciated the deep dive into Excel functions for data analysis."
"I particularly enjoyed the practical examples that demonstrated how to apply the concepts."
"I learned how to use practical tools and strategies that I could apply immediately to my work."
Provides essential methods for building effective research plans.
"This course exceeded my expectations for understanding social media analytics. The content on building a research plan was particularly valuable..."
"Extremely relevant for today's digital landscape. The emphasis on building a coherent research plan is a game-changer."
"The course does an excellent job of connecting social media behavior with robust research methodologies."
Strong for beginners but may not satisfy advanced learners' depth needs.
"...experienced analysts might find some parts too basic."
"I found the section on advanced quantitative tests a bit rushed; it might benefit from more examples..."
"I felt the course didn't dive deep enough into specific platforms like Google Analytics or Facebook Insights."

Activities

Coming soon We're preparing activities for Digital Media Analytics: Social Media Research Plans. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Digital Media Analytics: Social Media Research Plans will develop knowledge and skills that may be useful to these careers:

Reading list

We haven't picked any books for this reading list yet.
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Comprehensive overview of customer-centric market research techniques. It covers all the essential topics in a clear and concise manner. It great resource for students and professionals who want to learn more about this essential business discipline.
Comprehensive overview of data-driven market research techniques. It covers all the essential topics in a clear and concise manner. It great resource for students and professionals who want to learn more about this essential business discipline.
Comprehensive overview of qualitative market research techniques. It covers all the essential topics in a clear and concise manner. It great resource for students and professionals who want to learn more about this essential business discipline.
Comprehensive overview of quantitative market research techniques. It covers all the essential topics in a clear and concise manner. It great resource for students and professionals who want to learn more about this essential business discipline.
Takes a unique approach to market research by using real-world examples to illustrate the key concepts. It great read for anyone who wants to learn more about how market research is used in practice.
Comprehensive overview of advanced marketing research techniques. It covers all the essential topics in a clear and concise manner. It great resource for students and professionals who want to learn more about this essential business discipline.

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