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Google Cloud Training
In this course, we introduce you to Google Chat, Google’s chat software included with Google Workspace.
You will learn about messaging individuals and groups in Google Chat. You will also discover customization options, collaboration features and how Google Chat integrates with other Google Workspace products.
We will explore the use of spaces in Google Chat, showing you how to create, manage, search, and join them. Additionally, you will understand the distinctions between using a space and a group chat.
Read more
In this course, we introduce you to Google Chat, Google’s chat software included with Google Workspace.
You will learn about messaging individuals and groups in Google Chat. You will also discover customization options, collaboration features and how Google Chat integrates with other Google Workspace products.
We will explore the use of spaces in Google Chat, showing you how to create, manage, search, and join them. Additionally, you will understand the distinctions between using a space and a group chat.
Read more
In this course, we introduce you to Google Chat, Google’s chat software included with Google Workspace.
You will learn about messaging individuals and groups in Google Chat. You will also discover customization options, collaboration features and how Google Chat integrates with other Google Workspace products.
We will explore the use of spaces in Google Chat, showing you how to create, manage, search, and join them. Additionally, you will understand the distinctions between using a space and a group chat.
You also explore Google Chat apps and learn how to search for and use apps within Google Chat.
Aside from course videos, you will complete hands-on activities to practice what you’ve learned. Consider inviting a colleague or two to interact with you in Google Chat as you complete the activities.
Register for this course and see more details by visiting:
OpenCourser.com/course/ao22yw/google
What's inside
Syllabus
Course Introduction
This module covers the agenda. It also introduces students to On the Rise and the course business challenge.
Introduction to Google Chat
Read more
Syllabus
Course Introduction
This module covers the agenda. It also introduces students to On the Rise and the course business challenge.
Introduction to Google Chat
Read more
In this module, we will introduce you to Google Chat.
Messaging in Google Chat
In module 2, you’ll learn about messaging individuals and groups in Google Chat. You’ll also discover customization options, collaboration features and how Google Chat integrates with other Google Workspace products.
Spaces in Google Chat
In this module, you’ll learn about the different uses of spaces, and compare them with individual and group chats.
Apps in Google Chat
This module introduces you to apps in Google Chat. You’ll learn how to find apps and add them to spaces and conversations. You’ll also explore common actions that you can take with the apps that Google creates and manages.
Business Challenge
In this module, you will put everything you have learned into practice by helping our fictional Google Workspace customer solve their business challenge.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Examines Google Chat, which is a widely used software for messaging and collaboration in businesses and organizations
Highly relevant for professionals who need to effectively use Google Chat for communication and collaboration
Instructors from Google Cloud Training, who are recognized for their expertise in Google Workspace
Builds a strong foundation for beginners who want to learn the basics of Google Chat
Hands-on activities for practicing and reinforcing the concepts learned
Useful for professionals who want to enhance their efficiency using Google Chat's features and integrations
Save this course
Save Google Chat to your list so you can find it easily later:
Save
Save
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Google Chat with these
activities:
Review the basics of instant messaging
Show steps
Refresh your understanding of the fundamental concepts of instant messaging before starting the course.
Browse courses on
Instant Messaging
Show steps
-
Define instant messaging and list its key features
-
Describe the advantages and disadvantages of using instant messaging
Review keyboard shortcuts for Google Chat
Show steps
Enhance your efficiency in using Google Chat by reviewing its keyboard shortcuts.
Browse courses on
Keyboard Shortcuts
Show steps
-
Access the list of Google Chat keyboard shortcuts
-
Practice using the shortcuts to perform common actions
Practice sending messages and creating new chats
Show steps
Practice the core skill of sending messages in Google Chat and creating new chats with individual and group members.
Show steps
-
Send a direct message to a colleague or friend using Google Chat
-
Create a new group chat with multiple participants
-
Add or remove participants from an existing chat
Four other activities
Expand to see all activities and additional details
Show all seven activities
Collaborate with peers on a group project
Show steps
Put your Google Chat skills into practice by collaborating with peers on a project, exchanging ideas, and sharing resources.
Show steps
-
Form a group with other students in the course
-
Choose a project topic that aligns with the course material
-
Use Google Chat to communicate, share files, and coordinate your work
Explore Google Chat's advanced features
Show steps
Delve deeper into Google Chat's capabilities by exploring its advanced features through guided tutorials.
Browse courses on
Collaboration Tools
Show steps
-
Use Google Chat's search function to find specific messages or files
-
Utilize Google Chat's built-in translation tool to communicate with colleagues from different language backgrounds
-
Integrate Google Chat with other Google Workspace applications, such as Drive and Calendar
Create a workflow using Google Chat
Show steps
Demonstrate your understanding of Google Chat's capabilities by creating a workflow that automates tasks and streamlines communication.
Browse courses on
Workflow Automation
Show steps
-
Identify a repetitive or time-consuming task that can be automated using Google Chat
-
Design a workflow using Google App Script or other integration tools
-
Implement the workflow and test its functionality
Participate in a Google Chat challenge
Show steps
Challenge yourself and showcase your Google Chat skills by participating in a contest or competition.
Show steps
-
Research upcoming Google Chat challenges or competitions
-
Form a team or participate individually
-
Develop a solution that meets the challenge requirements
Review the basics of instant messaging
Show steps
Refresh your understanding of the fundamental concepts of instant messaging before starting the course.
Browse courses on
Instant Messaging
Show steps
Show steps
Show steps
- Define instant messaging and list its key features
- Describe the advantages and disadvantages of using instant messaging
Review keyboard shortcuts for Google Chat
Show steps
Enhance your efficiency in using Google Chat by reviewing its keyboard shortcuts.
Browse courses on
Keyboard Shortcuts
Show steps
Show steps
Show steps
- Access the list of Google Chat keyboard shortcuts
- Practice using the shortcuts to perform common actions
Practice sending messages and creating new chats
Show steps
Practice the core skill of sending messages in Google Chat and creating new chats with individual and group members.
Show steps
Show steps
Show steps
- Send a direct message to a colleague or friend using Google Chat
- Create a new group chat with multiple participants
- Add or remove participants from an existing chat
Four other activities
Expand to see all activities and additional details
Show all seven activities
Collaborate with peers on a group project
Show steps
Put your Google Chat skills into practice by collaborating with peers on a project, exchanging ideas, and sharing resources.
Show steps
Show steps
Show steps
- Form a group with other students in the course
- Choose a project topic that aligns with the course material
- Use Google Chat to communicate, share files, and coordinate your work
Explore Google Chat's advanced features
Show steps
Delve deeper into Google Chat's capabilities by exploring its advanced features through guided tutorials.
Browse courses on
Collaboration Tools
Show steps
Show steps
Show steps
- Use Google Chat's search function to find specific messages or files
- Utilize Google Chat's built-in translation tool to communicate with colleagues from different language backgrounds
- Integrate Google Chat with other Google Workspace applications, such as Drive and Calendar
Create a workflow using Google Chat
Show steps
Demonstrate your understanding of Google Chat's capabilities by creating a workflow that automates tasks and streamlines communication.
Browse courses on
Workflow Automation
Show steps
Show steps
Show steps
- Identify a repetitive or time-consuming task that can be automated using Google Chat
- Design a workflow using Google App Script or other integration tools
- Implement the workflow and test its functionality
Participate in a Google Chat challenge
Show steps
Challenge yourself and showcase your Google Chat skills by participating in a contest or competition.
Show steps
Show steps
Show steps
- Research upcoming Google Chat challenges or competitions
- Form a team or participate individually
- Develop a solution that meets the challenge requirements
Career center
Learners who complete Google Chat will develop knowledge and skills
that may be useful to these careers:
Information Security Analyst
Information Security Analyst
Information Security Analysts protect organizations from cyber threats. They work to identify, prevent, and mitigate security breaches. Google Chat can help Information Security Analysts communicate and collaborate with their team, share security alerts, and track incident response progress. This course can be useful in learning how to use Google Chat to manage information security incidents and improve communication within the information security team.
Business Analyst
Business Analyst
Business Analysts work with businesses to identify and solve problems using data analysis and modeling techniques. They help businesses to make better decisions and improve their operations. Google Chat can help Business Analysts communicate and collaborate with their team, share analysis reports, and track project progress. This course can be useful in learning how to use Google Chat to manage business analysis projects and improve communication within the business analysis team.
Product Manager
Product Manager
Product Managers are responsible for developing and managing products. They work with cross-functional teams to ensure that products meet the needs of customers and the business. Google Chat can help Product Managers communicate and collaborate with their teams, gather feedback from customers, and track product progress. This course can be useful in learning how to use Google Chat to manage product development efficiently.
Data Analyst
Data Analyst
Data Analysts collect, clean, and analyze data to help businesses make better decisions. They work with a variety of data sources, including spreadsheets, databases, and web logs. Google Chat can help Data Analysts communicate and collaborate with their team, share data analysis reports, and track project progress. This course can be useful in learning how to use Google Chat to manage data analysis projects and improve communication within the data analytics team.
IT Auditor
IT Auditor
IT Auditors assess the security and compliance of IT systems. They make recommendations for improvements to the organization's IT infrastructure and ensure that the organization is compliant with relevant regulations. Google Chat can help IT Auditors communicate and collaborate with their team, share audit reports, and track audit progress. This course can be useful in learning how to use Google Chat to manage audit projects and improve communication within the audit team.
Project Manager
Project Manager
Project Managers plan, execute, and manage projects. They are responsible for ensuring that projects are completed on time, within budget, and to the required standards. Google Chat can help Project Managers communicate and collaborate with their teams, share project updates, track progress, and manage project deliverables. This course can be particularly helpful for learning how to use Google Chat to manage project timelines and milestones effectively.
Communications Manager
Communications Manager
Communications Managers manage communications strategies and campaigns, with a focus on building and maintaining a positive reputation for their companies. They collaborate with colleagues in marketing, public relations, and other departments to ensure alignment with overall business goals. Google Chat can help Communications Managers streamline communications and improve team collaboration, especially when working on time-sensitive projects or managing communications during a crisis.
Quality Assurance Analyst
Quality Assurance Analyst
Quality Assurance Analysts test and evaluate software products to ensure that they meet the required standards. They work with developers to identify and fix bugs, and they may also be involved in the development process. Google Chat can help Quality Assurance Analysts communicate and collaborate with their team, share test results, and track bug fixes. This course can be useful in learning how to use Google Chat to improve communication and productivity within the Quality Assurance team.
Human Resources Manager
Human Resources Manager
Human Resources Managers oversee the human resources department of an organization. They are responsible for managing employee relations, recruiting, training, and development. Google Chat can help Human Resources Managers communicate and collaborate with their team, share company announcements, and manage employee information. This course can be helpful for learning how to use Google Chat to improve communication and efficiency within the HR department.
Operations Manager
Operations Manager
Operations Managers oversee the day-to-day operations of an organization. They are responsible for ensuring that all departments are running smoothly and efficiently. Google Chat can help Operations Managers communicate and coordinate with their teams, monitor operations, and identify areas for improvement. This course can be helpful for learning how to use Google Chat to improve communication and productivity within an operations team.
Sales Manager
Sales Manager
Sales Managers oversee sales teams and develop sales strategies to achieve business goals. They are also responsible for creating and maintaining customer relationships, and ensuring customer satisfaction. Google Chat can help Sales Managers communicate and collaborate effectively with their teams. The course may also be useful in learning how to use Google Chat to improve team communication and productivity.
Customer Service Representative
Customer Service Representative
Customer Service Representatives provide support through different channels, including phone, email, and increasingly, digital chat. They play an important role in building and maintaining customer relationships, often fielding a wide range of inquiries and resolving customer issues. Google Chat can help Customer Service Representatives communicate with customers as well as with other internal teams to support customers effectively. This course may be useful for learning the basics of Google Chat and how to take advantage of its features to streamline communication.
Marketing Manager
Marketing Manager
Marketing Managers monitor and analyze marketing initiatives, often working with cross-functional teams. They use this data to build and implement campaigns across multiple channels. As these marketing campaigns may be handled by different teams, tools for communication, coordination, and file management are needed. Google Chat's spaces functionality can be helpful for managing this at scale, especially as marketing initiatives may change rapidly in response to new information. This course can be useful in teaching the basics of Google Chat, especially for those who may be working in a marketing department for the first time.
Information Technology Specialist
Information Technology Specialist
Information Technology Specialists set up and manage business networks, including communication systems like Google Chat and other related software. They also work to maintain and improve a company's technology network, ensuring that there is little to no disruption to business operations and production. Google Chat can help Information Technology Specialists by streamlining their communication with colleagues, whether they're within the broader IT department or part of another business function. The course can also be helpful in keeping track of departmental projects, tasks, and deadlines within a specific space, improving collaboration and productivity.
Administrative Assistant
Administrative Assistant
Administrative Assistants support organizations by providing clerical, technical, and administrative support, sometimes across multiple departments. They may be responsible for organizing, scheduling, and managing information flow for multiple executives, departments, or an entire organization. Google Chat can help Administrative Assistants maintain and manage communications across the organization, especially given the ability for cross-functional teams to communicate within one space. This course can help build a foundation for Administrative Assistants who are new to using Google Chat or want to learn how to take advantage of its more advanced features.
For more career information including salaries, visit:
OpenCourser.com/course/ao22yw/google
Reading list
We've selected nine books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Google Chat.
Similar to Slack for Dummies, this book provides a comprehensive guide to using Microsoft Teams, another popular business communication and collaboration tool. It can provide insights into the features and functionality of similar tools and help you compare and contrast them with Google Chat.
Provides practical advice and strategies for working effectively in remote and distributed teams. It can help you understand the challenges and opportunities of remote work and how tools like Google Chat can facilitate collaboration and communication.
Save
Explores the elements that contribute to the success of teams and organizations. It provides insights into how to build a strong team culture, foster collaboration, and create a sense of belonging, which are all important factors in effective use of tools like Google Chat.
This business fable explores the common dysfunctions that can plague teams and hinder their performance. It provides practical advice on how to overcome these challenges and build a more cohesive and effective team, which is essential for successful collaboration in tools like Google Chat.
Provides tools and techniques for having difficult conversations effectively. It can help you navigate challenging discussions, resolve conflicts, and build better relationships with colleagues, which is important for effective communication and collaboration in Google Chat.
Provides a framework for personal and professional effectiveness. It can help you develop habits that contribute to success in any area of life, including effective communication, collaboration, and the use of tools like Google Chat.
Explores the strengths and challenges of introverts in the workplace. It provides insights into how introverts can leverage their unique qualities to contribute to team success and navigate the often extroverted world of business communication, including in tools like Google Chat.
Save
Explores the science of habit formation. It can help you understand how habits work and how to change them, which can be beneficial for developing effective habits for using Google Chat and other collaboration tools.
Save
Explores the science of motivation. It can help you understand what motivates people and how to create a work environment that fosters motivation and engagement, which can be beneficial for teams using Google Chat and other collaboration tools.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/ao22yw/google
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Level
Introductory
Via
Coursera
Institution
Google Cloud
Instructor
Google Cloud Training
Language
English
This course belongs to a
collection
called
Getting started with Google Workspace. It's comprised of nine courses:
- Google Meet
- Google Docs
- Gmail
- Google Slides
- Google Calendar
- Google Sheets
- Google Drive
- Google Chat (viewing)
- Google Sheets - Advanced Topics
Good to know
Examines Google Chat, which is a widely used software for messaging and collaboration in businesses and organizations
Highly relevant for professionals who need to effectively use Google Chat for communication and collaboration
Instructors from Google Cloud Training, who are recognized for their expertise in Google Workspace
Builds a strong foundation for beginners who want to learn the basics of Google Chat
Hands-on activities for practicing and reinforcing the concepts learned
Useful for professionals who want to enhance their efficiency using Google Chat's features and integrations
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