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Eric Alagan

This course has been hand-selected by Udemy for the Udemy for Business (UFB) content collection - updated October 2017

Building best-in-class teams, starts with hiring the right people and the interview event is a crucial step in the hiring process.

And interview questions are a key component of the interview.

Many business owners and managers of small businesses do not possess formal training in conducting interviews, including the techniques required to formulate effective interview questions.

This course on Interview Questions will fill that need.

Read more

This course has been hand-selected by Udemy for the Udemy for Business (UFB) content collection - updated October 2017

Building best-in-class teams, starts with hiring the right people and the interview event is a crucial step in the hiring process.

And interview questions are a key component of the interview.

Many business owners and managers of small businesses do not possess formal training in conducting interviews, including the techniques required to formulate effective interview questions.

This course on Interview Questions will fill that need.

By the end of this course, hiring managers will be able to develop professional and effective interview questions to identify a candidate’s:

· Hard Skills

· Soft Skills

· Expertise

The course reveals how the job scope determines the requirements that candidates must meet, and how questions are formulated to identify these job requirements.

The course is structured such that participants need to invest only about an hour.

And by the end of this hour, they will have a bank of 18 questions which can be used “off the shelf”.

Real life examples are employed throughout the course. And the questions and sample jobs used in this course have wide applications for several industries.

This, coupled with a thorough analysis and reasoning behind the 18 questions, would enable course participants to adapt these questions to suit their particular needs.

Enroll now

What's inside

Learning objectives

  • Formulate interview questions to identify key attributes that hiring managers seek in job applicants.
  • Apply the 3 goals and 3 basic types of interview questions.
  • Pose effective questions to differentiate between experience and expertise in candidates.

Syllabus

In this section, course participants will have a good understanding of how the course is structured; the lecture formats used; requirements to take this course; and meet their instructor.
Read more

Interview questions are not something random, thrown off the cuff. To maximize the interview event, the questions must have specific goals. In this lecture, course participants will learn of these goals.

In this lecture, course participants will learn how to formulate close-ended questions for a specific job and work scope.

In this lecture, course participants will learn how to formulate open-ended questions to identify specific attributes required in a candidate for a particular job position and work scope.

In this lecture, course participants will delve into scenario based questions that reveal true expertise for a given job position and work scope.

A roundup of the points covered in the course.

A pdf download and an external link that addresses participants' questions.

Free business tips and tutorials

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Provides a framework for developing targeted interview questions, which is essential for building effective teams and improving the hiring process
Offers a practical approach to identifying candidates' hard skills, soft skills, and expertise, which are critical for making informed hiring decisions
Focuses on developing effective interview questions, which can be adapted to various industries and specific job requirements
Explores the different types of interview questions and who is responsible for developing them, which is foundational knowledge for HR roles
Requires participants to understand the course structure and lecture formats, which may not be suitable for those seeking immediate, actionable insights

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Reviews summary

Practical interview questions for hiring

According to learners who have taken this course, it provides practical, ready-to-use interview questions, making it highly useful for those new to the hiring process or small business owners. Students appreciate the clear and concise lectures and its short duration, which allows for quick learning and can be easily fit into a busy schedule. However, some mention that the course may lack the depth required for experienced HR professionals or those seeking advanced techniques, feeling it is quite basic. The focus is primarily on formulating question types and providing a bank of questions.
Content is easy to understand.
"The instructor explained the concepts very clearly."
"Easy to follow along and understand the purpose of different question types."
"Well-structured and easy to digest the information."
Ideal for those new to hiring or HR.
"As a small business owner with no HR background, this was very helpful."
"Excellent starting point for anyone new to conducting professional interviews."
"Simplified the process nicely for a beginner like me."
Short course, good for busy learners.
"Great course if you need a quick overview on structuring interview questions."
"Perfect length for busy managers."
"Managed to finish the whole course in an hour as advertised, very time efficient."
Provides useful, ready-to-use questions.
"The 18 questions provided are really helpful and can be used straight away."
"I found the examples and the question bank very practical for my next interview."
"Gave me a solid list of questions I can adapt for my needs."
May be too basic for experienced users.
"If you already have HR experience, this might be too basic for you."
"Felt like it only scratched the surface, wished for more advanced strategies."
"Good introduction, but not enough detail for complex hiring situations."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Interview Questions: Interview Like a Professional HRM with these activities:
Review HR Fundamentals
Reviewing HR fundamentals will provide a solid foundation for understanding the context and importance of effective interviewing techniques.
Browse courses on Human Resources
Show steps
  • Review basic HR principles and practices.
  • Familiarize yourself with key HR terminology.
  • Understand the role of HR in the hiring process.
Read 'The Essential Guide to Interviewing'
Reading this book will provide a broader understanding of the interview process and different interviewing techniques.
Show steps
  • Obtain a copy of 'The Essential Guide to Interviewing'.
  • Read the book and highlight key takeaways.
  • Consider how to incorporate the book's advice into your interview strategy.
Read 'Hiring for Attitude'
Reading this book will provide valuable insights into assessing a candidate's attitude and cultural fit during the interview process.
Show steps
  • Obtain a copy of 'Hiring for Attitude'.
  • Read the book and take notes on key concepts.
  • Reflect on how to apply the book's principles to your interview process.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Simulate Mock Interviews
Practicing mock interviews will help you refine your questioning techniques and improve your ability to assess candidates effectively.
Show steps
  • Recruit colleagues or friends to act as interviewees.
  • Prepare a list of interview questions based on the course material.
  • Conduct mock interviews and provide constructive feedback.
Analyze Past Interview Performance
Analyzing past interview performance will help you identify areas for improvement in your questioning techniques.
Show steps
  • Gather data from past interviews, including candidate feedback and hiring outcomes.
  • Analyze the data to identify trends and patterns.
  • Develop recommendations for improving your interview process.
Develop an Interview Question Bank
Creating a comprehensive interview question bank will serve as a valuable resource for future hiring decisions.
Show steps
  • Review the course material and identify key skills and attributes to assess.
  • Develop a list of interview questions for each skill or attribute.
  • Organize the questions into a searchable database or spreadsheet.
Mentor Junior Hiring Managers
Mentoring junior hiring managers will reinforce your understanding of the course material and help you develop your leadership skills.
Show steps
  • Identify junior hiring managers within your organization.
  • Offer to provide guidance and support on their interviewing techniques.
  • Share your knowledge and experience from the course.

Career center

Learners who complete Interview Questions: Interview Like a Professional HRM will develop knowledge and skills that may be useful to these careers:
Hiring Manager
Hiring managers are responsible for identifying, interviewing, and selecting new employees for their teams, and this course is ideal for them. The course provides a framework for developing interview questions that assess a candidate's hard skills, soft skills, and expertise, which is vital for a hiring manager. A hiring manager must know how to create specific questions that align with the job scope, which is a core skill taught in this course. Additionally, since this course covers the various types of questions and their goals, a hiring manager will be prepared to conduct thorough and effective interviews.
Business Owner
Many business owners are directly involved in the hiring process, and this course is designed to help them develop their interview skills. This course's focus on developing questions to identify a candidate's hard skills, soft skills, and expertise is particularly useful for business owners. This course directly addresses the need for business owners to develop effective interview techniques, which helps them make better hiring decisions. The course provides a practical toolkit that includes a bank of questions that can be used immediately which are useful for busy business owners.
Department Manager
A department manager is responsible for the performance of their department and is often involved in the hiring process, and this course is very helpful for them. A department manager needs to be able to identify the right people for their team, which requires effective interviewing skills. The ability to develop professional and effective interview questions, as taught in this course, is essential for any department manager. This course covers how questions are formulated to identify job requirements, which will assist a department manager in finding the best fit.
Team Lead
A team lead is often involved in the hiring process for their team, and this course is very helpful for them. This course provides methods for developing effective interview questions, which can help team leads identify suitable candidates for their team. Team leads often participate in interviews, and the course's teachings on how to align questions with job requirements directly improves the interview process. Because this course also covers various question types and their specific goals, a team lead can be better prepared to select the right team member.
Talent Acquisition Specialist
Talent acquisition specialists are focused on finding the best talent for a company. This course provides valuable strategies for that. A talent acquisition specialist is often involved in creating and using interview questions to assess candidates and to evaluate their suitability for various roles. The systematic approach to developing interview questions, as taught in this course, would be particularly helpful. This course offers training on identifying the goals of interview questions, which assists in strategically evaluating how the candidate fits the position. The course's emphasis on various question types builds a comprehensive understanding of interviewing techniques.
Recruiter
A recruiter is responsible for attracting, screening, and selecting suitable candidates for open positions, and this course is a good fit for this role. This course helps build a foundation for building effective interview questions that help identify a candidate’s hard skills, soft skills, and expertise. Recruiters use various methods to evaluate candidates, and the ability to develop targeted interview questions, as taught in this course, would be highly valuable. Specifically, the focus of this course on aligning questions with job requirements is a key skill for successful recruiting. This course provides templates that are helpful for many different industries.
Business Development Manager
Business development managers are often involved in interviewing and evaluating new hires, and this course helps build skills in this regard. The skills that this course teaches are essential for identifying the right candidates to help grow the business. The ability to formulate effective interview questions and to assess a candidate’s skills, as taught in this course, is a valuable asset for any business development manager. Additionally, this course offers a variety of question types that improve the interview process.
Operations Manager
An operations manager often participates in the hiring process, and this course is well suited for this role. They often need to evaluate candidates to ensure they have the right skills and expertise to perform well in the operations team. An operations manager is usually involved in evaluating employees and making hiring decisions, and the course provides a strong framework for that. The understanding of how to align questions with job requirements can help operations managers select the best team members. This course also provides a bank of questions that can be used immediately.
Small Business Consultant
A small business consultant advises small businesses on various aspects of their operations, and this course may be helpful to them. Since many small businesses do not have formal human resource departments, the consultant may be involved in helping the business owner with the hiring process. The skills this course teaches, such as developing targeted interview questions, will help small business consultants to be more effective in advising their clients. This course helps build a foundation for that type of assistance.
Human Resources Specialist
A human resources specialist plays a vital role in the employee lifecycle, and this course may be useful for that. They often help with the hiring process and are involved in developing interview questions to assess candidates effectively. This course helps one learn to formulate effective questions that differentiate between experience and expertise, a key skill for any human resources specialist. Understanding how to align questions with job requirements, as taught in the course, helps ensure a good fit between the employee and the company. Additionally, this course covers different question types and the goals they achieve.
Training and Development Specialist
A training and development specialist focuses on enhancing employee skills and performance, and this course may be useful to them. While not directly involved in recruiting, this role benefits from understanding the interview process, as it provides insight into employee qualifications and skill gaps that may need to be addressed through training programs. This course's coverage of different types of interview questions will aid in understanding the variety of skills that employees need. A training and development specialist can use these skills to develop training content and conduct needs assessments.
Career Counselor
Career counselors assist individuals in exploring career options and developing interview skills, and this course may be useful. By learning how to formulate effective interview questions, a career counselor can better understand the skills and attributes that various employers are seeking. Career counselors need to coach their clients on how to interview for jobs. Therefore, a career counselor can benefit from a deeper knowledge of the hiring process which this course may provide. Understanding the goals of different types of interview questions can help career counselors to give more informed advice to their clients.
Project Manager
Project managers often need to assess team members' skills and experience, and this course may be useful for project managers. While not a primary function, the ability to evaluate a person's expertise through targeted questions, as taught in this course, can be an advantage in identifying resource capabilities. Project managers who understand how to align questions with job requirements as taught in this course can do a better job at finding the right team member. The knowledge that this course provides about different types of questions can also be helpful when assessing team effectiveness.
Executive Assistant
An executive assistant may be involved in scheduling and occasionally participating in interviews, and this course may be useful to them. The course provides a foundation for developing interview questions that can be useful when helping with the hiring process. While they do not lead interviews, executive assistants may be asked to evaluate candidates, and this course can help. This course also provides a framework for asking targeted questions and understanding different interview formats that an executive assistant can use.
Management Consultant
A management consultant advises organizations on improving their performance across various functions, and this course may be useful for them. While not the core function of a management consultant, the ability to assess employee skill sets through effective interviewing is crucial, especially when evaluating processes. This course gives that ability by focusing on formulating questions to assess hard skills, soft skills, and expertise. The course may also help consultants who may be involved in the talent acquisition strategy for an organization. This course can also help the consultant develop a more holistic understanding of the talent acquisition process.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Interview Questions: Interview Like a Professional HRM.
Emphasizes the importance of attitude in hiring decisions. It provides a framework for assessing a candidate's attitude and predicting their future performance. Reading this book will help you understand how to formulate interview questions that reveal a candidate's true character and potential fit within your organization. It provides a different perspective on hiring than traditional skills-based approaches.
Provides a comprehensive guide to the entire interview process, from preparation to follow-up. It covers various interview formats and techniques, including behavioral interviewing and situational interviewing. Reading this book will help you gain a broader understanding of the interview landscape and develop a more strategic approach to hiring. It useful reference for both novice and experienced hiring managers.

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