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Daniel Forrester

A big picture, clear, long-term vision for any organization (start up or incumbent organization) is crucial for guiding all decision-making. However, translating that vision into overarching business goals, metrics and derived product road maps requires dedicated effort and a well-thought-out strategy. Company performance is either hindered or enabled by a set of connected systems, policies and behaviors that will either accelerate towards the vision or create significant resistance or worse.

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A big picture, clear, long-term vision for any organization (start up or incumbent organization) is crucial for guiding all decision-making. However, translating that vision into overarching business goals, metrics and derived product road maps requires dedicated effort and a well-thought-out strategy. Company performance is either hindered or enabled by a set of connected systems, policies and behaviors that will either accelerate towards the vision or create significant resistance or worse.

One effective way to align an organization's operations with its vision is by implementing a an organizational architecture template that centers around what we call the four key pillars: performance measurement and setting goals, team structures, org charts and empowerment, rewards and incentives, and corporate culture. These pillars are grounded in a micro-economic understanding of human behavior and are essential for fostering long-term growth and performance. It is important that they are all balanced and work together in harmony. Product development that’s faithful to the vision and big ideas will either be met with four pillars that enable successful new products to thrive or damage your brand with all stakeholders like Wells Fargo did.

One example of a leader who successfully applied this approach is CEO Satya Nadella of Microsoft. By focusing on these four pillars, he was able to transform the company into one of the most valuable in the world. Too often leaders simply change an element of culture or a piece of performance evaluation and there is a breakdown. Satya reset Microsoft’s business model through a go to market strategy as he optimized the four pillars. Once in place, Microsoft began to unleash an effective product strategy that now rivals Apple’s and routinely encourages product plans that are bold with outstanding user experiences.

When starting to map out a strategy to bring your company closer to its vision, it's important not to jump straight into planning and execution. Instead, it's crucial to first develop a deep understanding of your target customers, as well as a strong connection to your company's values. For product management to thrive all four pillars must work in accord with one another.

Only with this understanding and connection can you create a framework that is aligned with the vision statement and big ideas that must get done—- and that the team can buy into and rally around.

It's important to be mindful of the relationships between the different components of the framework, as well as how they interact with each other. The corporate culture, for example, needs to be aligned with the incentives and rewards systems, which in turn must support the team structures and goals. Every piece of the framework must be grounded in customer needs and in sync to ensure that it is functioning properly and bringing the organization closer to its vision. Prioritization comes when the four pillars reinforce one another.

Product teams and sales teams seek to be motivated by a thoughtful structure like the 4 pillars that unleashes product differentiation and delights the target audience.

What you'll learn

  • Understand what must be featured and down-selected onto strategic goals/strategic plans/ or strategy maps including: company goals, customer needs, values, metrics (KPis or OKRs), business strategy, initiatives, big ideas, differentiation strategy) and more.
  • Drill down into each of the four pillars and how they must reinforce one another. What are the timeless principles you should employ when considering: 1) performance measurement, setting goals, 2) establishing team structures, org charts and empowerment, 3) rewards, punishments and incentives, and corporate culture (norms, values, behaviors and assumptions).
  • Understand the power of incentives to inspire your product teams.
  • Bring the vision into focus by identifying clear, actionable milestones that align with the strategy and move towards achieving the vision in a tangible way, with time-bound stretch goals set over the next 1, 3-5, and 10 years (for existing, adjacent and new markets).
  • Motivating product leaders by establishing clear objectives and key results (OKRs) for the next year and quarter, ensuring they are meaningful and focused, with key results that balance output, outcome, quality, and learning for sustainable progress.
  • Activate the cascading OKRs throughout the organization by considering the teaming strategy that best fits the company's structure, customer value streams, and product/service architecture, with decision-rights and decentralization mapped to accountability and "do and review cycles."
  • How to message and communicate the four pillars and their connection to your strategy to all stakeholders.
  • How chief product officers and their product managers can establish healthy “do and review cycles” that drive transparency and accountability.
  • Drive consistent behaviors of the teams by understanding and managing the rewards and punishments pillar, with a "fail fast and learn fast" orientation celebrated and not discouraged in the compensation and rewards system.

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What's inside

Learning objectives

  • Understand what must be featured and down-selected onto strategic goals/strategic plans/ or strategy maps including: company goals, customer needs, values, metrics (kpis or okrs), business strategy, initiatives, big ideas, differentiation strategy) and more.
  • Drill down into each of the four pillars and how they must reinforce one another. what are the timeless principles you should employ when considering: 1) performance measurement, setting goals, 2) establishing team structures, org charts and empowerment, 3) rewards, punishments and incentives, and corporate culture (norms, values, behaviors and assumptions).
  • Understand the power of incentives to inspire your product teams.
  • Bring the vision into focus by identifying clear, actionable milestones that align with the strategy and move towards achieving the vision in a tangible way, with time-bound stretch goals set over the next 1, 3-5, and 10 years (for existing, adjacent and new markets).
  • Motivating product leaders by establishing clear objectives and key results (okrs) for the next year and quarter, ensuring they are meaningful and focused, with key results that balance output, outcome, quality, and learning for sustainable progress.
  • Activate the cascading okrs throughout the organization by considering the teaming strategy that best fits the company's structure, customer value streams, and product/service architecture, with decision-rights and decentralization mapped to accountability and "do and review cycles."
  • How to message and communicate the four pillars and their connection to your strategy to all stakeholders.
  • How chief product officers and their product managers can establish healthy “do and review cycles” that drive transparency and accountability.
  • Drive consistent behaviors of the teams by understanding and managing the rewards and punishments pillar, with a "fail fast and learn fast" orientation celebrated and not discouraged in the compensation and rewards system.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores the four pillars of organizational alignment: performance measurement, team structures, rewards and incentives, and corporate culture, which are foundational to achieving organizational vision
Taught by Daniel Forrester, an experienced business professional known for his expertise in organizational planning and strategy
Emphasizes the importance of balancing and aligning organizational systems, policies, and behaviors to achieve desired outcomes and avoid resistance
Provides practical insights into how organizations can translate their vision and big ideas into actionable goals and roadmaps
Suitable for professionals seeking to enhance their understanding of organizational planning and alignment
Requires a deep understanding of business principles and organizational behavior to fully engage with the course material

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in The Productization of a Vision: Linking Operations to Strategy with these activities:
Watch a video tutorial on how to use the 4 Pillars framework
Learn from experts by watching a video tutorial on how to use the 4 Pillars framework.
Browse courses on Product Development
Show steps
  • Search for a video tutorial on the 4 Pillars framework.
  • Watch the video tutorial.
  • Take notes on the key concepts.
Read 'Innovate Your Business with a 4-Pillar Platform' by Geoffrey Moore
Adapt Geoffrey Moore's classic marketing framework to your business strategy and product development to improve your chances of achieving a successful outcome.
Show steps
  • Gather your team to discuss the key concepts of the book, including the 4 Ps: performance measurement, team structures, org charts and empowerment, rewards and incentives, and corporate culture.
  • Brainstorm how you can apply these concepts to your own organization.
  • Develop a plan to implement these changes.
  • Track your progress and make adjustments as needed.
Create a mock product development plan that incorporates the 4 Pillars
Practice applying the 4 Pillars framework to a real-world scenario by developing a mock product development plan.
Browse courses on Product Development
Show steps
  • Identify a product or service that you would like to develop.
  • Define the target market for your product or service.
  • Create a business plan for your product or service.
  • Develop a marketing plan for your product or service.
  • Create a financial plan for your product or service.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Discuss the 4 Pillars framework with a group of peers
Expand on the topics covered by this course and deepen your understanding of the 4 Pillars framework by discussing it with peers.
Browse courses on Product Development
Show steps
  • Find a group of peers who are interested in discussing the 4 Pillars framework.
  • Schedule a time to meet.
  • Prepare for the discussion by reading about the 4 Pillars framework.
  • Participate in the discussion.
Write a blog post about how the 4 Pillars can be used to improve product development
Share your knowledge about the 4 Pillars framework by writing a blog post and explaining how it can be used to improve product development.
Browse courses on Product Development
Show steps
  • Research the topic of product development.
  • Interview experts in the field of product development.
  • Write your blog post.
  • Promote your blog post on social media.
Develop a new product or service that incorporates the 4 Pillars
Build on your knowledge of the 4 Pillars framework by developing a new product or service that incorporates these principles.
Browse courses on Product Development
Show steps
  • Identify a problem that you want to solve.
  • Research the market to validate your idea.
  • Develop a business plan.
  • Create a prototype.
  • Test your product or service with users.
Enter a business plan competition that requires you to use the 4 Pillars framework
Put your knowledge and skills to the test by entering a business plan competition that requires the development of a product or service incorporating the 4 Pillars framework.
Browse courses on Product Development
Show steps
  • Find a business plan competition.
  • Develop a business plan.
  • Submit your business plan.

Career center

Learners who complete The Productization of a Vision: Linking Operations to Strategy will develop knowledge and skills that may be useful to these careers:
Head of Product
Heads of Product are responsible for the overall product strategy and vision of a company. This course may be useful for Heads of Product who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.
Chief Product Officer
Chief Product Officers are responsible for the overall product strategy and vision of a company. This course may be useful for Chief Product Officers who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.
Director of Product Management
Directors of Product Management are responsible for the overall product strategy and vision of a company. This course may be useful for Directors of Product Management who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.
Vice President of Product
Vice Presidents of Product are responsible for the overall product strategy and vision of a company. This course may be useful for Vice Presidents of Product who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.
Product Owner
Product Owners are responsible for defining the vision and roadmap for a product. This course may be useful for Product Owners who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.
Senior Product Manager
Senior Product Managers are responsible for the development, launch, and ongoing success of a product. This course may be useful for Senior Product Managers who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.
Product Manager
Product Managers are responsible for the development, launch, and ongoing success of a product. This course may be useful for Product Managers who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.
Growth Product Manager
Growth Product Managers are responsible for developing and executing strategies to grow a product's user base and revenue. This course may be useful for Growth Product Managers who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.
Project Manager
Project Managers are responsible for planning, executing, and closing projects. This course may be useful for Project Managers who want to learn more about the strategic side of project management. The course covers topics such as setting goals, aligning projects with company strategy, and creating a high-performing team culture.
Product Marketing Manager
Product Marketing Managers are responsible for the marketing and launch of a product. This course may be useful for Product Marketing Managers who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.
Product Analyst
Product Analysts are responsible for gathering and analyzing data to inform product development decisions. This course may be useful for Product Analysts who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.
User Experience (UX) Designer
User Experience (UX) Designers are responsible for the design of a product's user interface. This course may be useful for UX Designers who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.
Business Analyst
Business Analysts are responsible for gathering and analyzing data to inform business decisions. This course may be useful for Business Analysts who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.
Consultant
Consultants provide advice and guidance to businesses on a variety of topics, including product development. This course may be useful for Consultants who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.
Entrepreneur
Entrepreneurs are individuals who start and run their own businesses. This course may be useful for Entrepreneurs who want to learn more about the strategic side of product development. The course covers topics such as setting goals, aligning product development with company strategy, and creating a high-performing team culture.

Reading list

We've selected 14 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in The Productization of a Vision: Linking Operations to Strategy.
Provides a practical guide to building successful products using the Lean methodology. It covers topics such as customer discovery, product validation, and continuous improvement, which are essential for aligning operations with a clear vision.
Provides a framework for developing effective strategies. It helps readers identify the key elements of a good strategy, such as focus, clarity, and alignment with capabilities, which are crucial for ensuring that operations support the overall vision.
Provides a practical guide to acquiring customers and building a successful business. It covers topics such as customer segmentation, marketing channels, and sales funnels, which are essential for translating a vision into tangible results.
Provides insights into the challenges of innovation and disruption. It helps readers understand why large organizations often struggle to adapt to new technologies and markets, and how they can overcome these obstacles to achieve sustained success.
Provides a practical guide to creating products that customers love. It covers topics such as user research, design thinking, and agile development, which are essential for ensuring that products meet the needs of the target market.
Provides insights into the role of culture in organizational success. It covers topics such as trust, collaboration, and psychological safety, which are essential for creating an environment where employees are motivated and engaged in achieving the vision.
Provides a practical guide to building a successful startup using the Lean methodology. It covers topics such as customer discovery, product development, and growth hacking, which are essential for aligning operations with a clear vision.
Provides a practical guide to implementing agile development in an enterprise environment. It covers topics such as team structure, project management, and continuous improvement, which are essential for aligning operations with a clear vision.
Provides a practical guide to implementing Scrum, an agile development framework. It covers topics such as sprint planning, daily stand-ups, and retrospectives, which are essential for aligning operations with a clear vision.
Provides insights into the process of disruptive innovation. It covers topics such as market segmentation, value networks, and sustaining technologies, which are essential for understanding how to translate a vision into a successful product or service.
Provides a practical guide to implementing the Theory of Constraints, a method for improving operational efficiency. It covers topics such as throughput, inventory, and operations management, which are essential for aligning operations with a clear vision.
Provides insights into the consulting practices of McKinsey & Company. It covers topics such as problem-solving, communication, and teamwork, which are essential for aligning operations with a clear vision.

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