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Paula Suda

Nossas boas-vindas ao Curso Introdução ao Workforce Management.

Neste curso, você aprenderá os conceitos fundamentais de Workforce Management (WFM), estruturados em uma metodologia prática e aplicável em sua realidade.

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Nossas boas-vindas ao Curso Introdução ao Workforce Management.

Neste curso, você aprenderá os conceitos fundamentais de Workforce Management (WFM), estruturados em uma metodologia prática e aplicável em sua realidade.

Ao final deste curso, você será capaz de conhecer, de forma detalhada, os processos de WFM nas organizações, o que permite definir as principais estratégias de RH e implementar as iniciativas de WFM. Também saberá identificar quais as principais iniciativas, boas práticas e tendências para a área.

Este curso é composto por quatro módulos, disponibilizados em semanas de aprendizagem. Cada módulo é composto por vídeos, leituras e testes de verificação de aprendizagem. Ao final de cada módulo, temos uma avaliação de verificação dos conhecimentos.

Estamos muito felizes com sua presença neste curso e esperamos que você tire o máximo de proveito dos conceitos aqui apresentados.

Bons estudos!

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What's inside

Syllabus

Conceitos e Aplicações
Neste módulo introdutório, serão apresentados os principais conceitos de WFM e será proposta uma metodologia prática de trabalho.
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Estratégias de RH
Compreender os aspectos de tecnologia, evolução e de trabalho e estratégias de RH, pode ajudá-lo a entender a realidade de muitas empresas e refletir sobre quais estratégias são mais adequadas para o contexto de cada organização.
Implementação de Iniciativas de WFM
Um bom diagnóstico aumenta as chances de se direcionar os esforços para os pontos mais críticos no gerenciamento de pessoas Durante esse módulo, serão discutidos assuntos como: tecnologia, dados e habilidades analíticas.
Boas Práticas e Tendências em WFM
Existem diversos estudos que debatem as experiências de empresas na adoção de WFM. Durante esse módulo vamos discutir sobre aspectos como: boas práticas em WFM, RH Ágil, RH orientado a dado e o futuro do trabalho.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Ensina os conceitos fundamentais de gestão da força de trabalho, ajudando os alunos a entender a realidade de muitas empresas
Oferece uma metodologia prática e aplicável na realidade do aluno
Desenvolve habilidades analíticas e de tomada de decisão na gestão de pessoas
Fornece uma base para a implementação de iniciativas de WFM e estratégias de RH
Aborda boas práticas e tendências emergentes na área de WFM

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Introdução ao Workforce Management with these activities:
Review basic HR concepts
Brush up your fundamentals in HR to ensure you're ready to succeed in this course.
Browse courses on Human Resources
Show steps
  • Review key HR concepts
  • Identify the role of HR in an organization
Implementar um WFM em uma empresa fictícia
Contribua para o seu entendimento prático de WFM implementando-o em uma empresa fictícia.
Browse courses on Workforce Management
Show steps
  • Defina os objetivos e escopo do projeto
  • Pesquise e analise as melhores práticas de WFM
  • Crie um plano de implementação detalhado
  • Implemente o WFM e monitore os resultados
  • Faça ajustes e melhorias conforme necessário
Show all two activities

Career center

Learners who complete Introdução ao Workforce Management will develop knowledge and skills that may be useful to these careers:
Workforce Manager
A Workforce Manager is a strategic leader who develops and implements plans to optimize an organization's workforce. This course can help you become a successful Workforce Manager by providing you with a comprehensive understanding of the core concepts and best practices of Workforce Management, including workforce planning, scheduling, and performance management.
Human Resources Manager
A Human Resources Manager is responsible for the overall management of an organization's human resources. This course can help you become a successful Human Resources Manager by providing you with a strong foundation in the principles and practices of human resource management, including workforce management.
Operations Manager
An Operations Manager is responsible for the day-to-day operations of an organization. This course can help you become a successful Operations Manager by providing you with a comprehensive understanding of the principles and practices of operations management, including workforce management.
Project Manager
A Project Manager is responsible for planning, executing, and closing projects. This course can help you become a successful Project Manager by providing you with a strong foundation in the principles and practices of project management, including workforce management.
Business Analyst
A Business Analyst is responsible for analyzing business needs and developing solutions to improve business processes. This course can help you become a successful Business Analyst by providing you with a strong foundation in the principles and practices of business analysis, including workforce management.
Data Analyst
A Data Analyst is responsible for collecting, analyzing, and interpreting data to help organizations make better decisions. This course can help you become a successful Data Analyst by providing you with a strong foundation in the principles and practices of data analysis, including workforce analytics.
Financial Analyst
A Financial Analyst is responsible for analyzing financial data to help organizations make better financial decisions. This course can help you become a successful Financial Analyst by providing you with a strong foundation in the principles and practices of financial analysis, including workforce planning and budgeting.
Management Consultant
A Management Consultant is responsible for advising organizations on how to improve their performance. This course can help you become a successful Management Consultant by providing you with a comprehensive understanding of the principles and practices of management consulting, including workforce management.
Organizational Development Consultant
An Organizational Development Consultant is responsible for helping organizations to improve their performance by developing and implementing organizational change initiatives. This course can help you become a successful Organizational Development Consultant by providing you with a strong foundation in the principles and practices of organizational development, including workforce management.
Human Resources Specialist
A Human Resources Specialist is responsible for providing support to human resources departments in a variety of areas, including workforce management. This course can help you become a successful Human Resources Specialist by providing you with a strong foundation in the principles and practices of human resource management, including workforce management.
Payroll Specialist
A Payroll Specialist is responsible for processing payroll for employees. This course can help you become a successful Payroll Specialist by providing you with a strong foundation in the principles and practices of payroll processing, including workforce management.
Benefits Specialist
A Benefits Specialist is responsible for administering employee benefits programs. This course can help you become a successful Benefits Specialist by providing you with a strong foundation in the principles and practices of employee benefits administration, including workforce management.
Compensation Specialist
A Compensation Specialist is responsible for developing and administering compensation programs for employees. This course can help you become a successful Compensation Specialist by providing you with a strong foundation in the principles and practices of compensation management, including workforce management.
Recruiter
A Recruiter is responsible for finding and hiring new employees. This course may be useful for you if you are interested in becoming a Recruiter by providing you with a basic understanding of the principles and practices of recruiting, including workforce management.
Talent Acquisition Manager
A Talent Acquisition Manager is responsible for developing and implementing talent acquisition strategies for organizations. This course may be useful for you if you are interested in becoming a Talent Acquisition Manager by providing you with a basic understanding of the principles and practices of talent acquisition, including workforce management.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Introdução ao Workforce Management.
Is written by industry experts and offers practical guidance on transforming workforce management. It can be a valuable reference for learners seeking insights from HR and business leaders.
Emphasizes the importance of data in HR decision-making, aligning with the data-driven nature of modern WFM. It can provide a foundation for understanding data-driven approaches to workforce management.
Este livro oferece uma abordagem prática para usar dados para melhorar os processos de gestão de pessoas, incluindo o gerenciamento de força de trabalho.
Highlights the strategic role of HR, which is crucial in WFM. It can help learners understand the broader context of workforce management and HR's contribution to organizational success.
Emphasizes the importance of creating a culture of engagement within organizations. It provides insights into how workforce management practices can contribute to employee engagement and organizational success.
Este livro compartilha casos práticos e estudos de caso de implementações de WFM em várias indústrias, fornecendo exemplos valiosos.
Este livro apresenta um modelo para avaliar a maturidade das iniciativas de análise de pessoas, incluindo o gerenciamento de força de trabalho.

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