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Becoming a Better Communicator

Communication skills seem to always be mentioned when someone asks what the most important soft skills are. This course will teach you how to become a better, more effective, more confident communicator.

You can probably list people you’ve worked with who are great communicators and people who are poor communicators. In this course, Becoming a Better Communicator, you’ll learn about the elements that can help make you a great communicator. First, you’ll learn what makes a great communicator and how people can easily miscommunicate with plenty of examples. Next, you’ll discover tactics that can have a real impact on your communication skills. Finally, you’ll learn how to improve your communication with exercises you can incorporate right now, and for years to come. When you’re finished with this course, you’ll have the skills and knowledge of effective communicators needed to impact, inspire, educate, and persuade others.

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What's inside

Syllabus

Course Overview

Foundations of Communication

Effective Communication Tactics

Powerful Communication Exercises

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Teaches foundational principles of communication

Includes real-world examples of both effective and ineffective communication

Provides exercises and techniques to enhance communication skills

Designed for those seeking to improve their communication abilities

Covers essential topics for effective communication, such as clarity and impact

Jason Alba are the instructors

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Becoming a Better Communicator with these activities:

Review Active Listening Techniques

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Ensures a strong foundation in essential communication principles before the course begins.

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Re-read relevant course materials
Practice active listening in everyday interactions

Attend Industry Conferences

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Provides exposure to communication professionals and industry trends.

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Research industry conferences relevant to course topics
Identify potential speakers or attendees to connect with

Explore Strategies for Nonverbal Communication

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Enhances nonverbal communication skills, which are crucial for building rapport, engaging audiences, and conveying messages effectively.

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Identify different types of nonverbal cues
Practice using nonverbal cues to convey specific messages

Five other activities

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Practice Active Listening Using the PARL Method

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Enhances active listening skills to improve comprehension and interpersonal communication during course discussions and group projects.

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Identify the speaker's main points
Ask clarifying questions
Summarize key ideas

Develop a Communication Plan for a Project

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Reinforces project management skills and strategic communication planning, which are essential for effective communication within teams.

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Define project goals and objectives
Identify stakeholders and communication channels
Develop key messages and communication materials

Engage in Peer Feedback on Presentations

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Improves presentation skills by providing and receiving constructive feedback from peers.

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Prepare a presentation draft
Present to peers and receive feedback
Provide feedback to other peers

Volunteer as a Public Speaking Mentor

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Strengthens communication skills through hands-on practice while giving back to the community.

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Identify organizations seeking volunteer mentors
Prepare lesson plans and materials

Develop a Digital Storytelling Campaign

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Challenges students to apply communication skills to create engaging and impactful digital content.

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Identify a compelling story and audience
Develop a multi-channel content plan

Career center

Learners who complete Becoming a Better Communicator will develop knowledge and skills that may be useful to these careers:

Human Resources Manager

An essential part of being a Human Resources Manager is the ability to communicate across all levels of an organization, from employees to executives. Both verbal and written communication are paramount, and becoming an effective communicator can help build stronger teams and company culture. There are tactics and exercises within this course that can help both new and experienced Human Resources Managers expand their communication skills and become more effective and influential in their roles.

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Marketing Manager

Marketing Managers are tasked with communicating a company, its products, and services to the public. The Becoming a Better Communicator course can greatly improve a Marketing Manager's ability to craft compelling and persuasive messages that will resonate with target audiences. The course will also help Marketing Managers hone their communication skills so that they can effectively convey their strategies and ideas to internal stakeholders.

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Public relations manager

Public Relations Managers need to be able to clearly and effectively communicate with a variety of audiences, including the media, customers, and employees. The Becoming a Better Communicator course can help Public Relations Managers build the skills needed to craft compelling press releases, manage media inquiries, and develop effective communication strategies.

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Sales Manager

Sales Managers need to be able to clearly and persuasively communicate with customers, clients, and other stakeholders. The Becoming a Better Communicator course can help Sales Managers develop the communication skills needed to build strong relationships, close deals, and achieve sales goals.

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Customer Success Manager

Customer Success Managers need to be able to clearly and effectively communicate with customers to ensure that they are satisfied with their products or services. The Becoming a Better Communicator course can help Customer Success Managers develop the communication skills needed to build strong relationships, resolve customer issues, and ensure customer satisfaction.

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Project Manager

Project Managers need to be able to clearly and effectively communicate with team members, stakeholders, and clients. The Becoming a Better Communicator course can help Project Managers develop the communication skills needed to manage expectations, resolve conflicts, and keep projects on track.

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Event Planner

Event Planners need to be able to clearly and effectively communicate with clients, vendors, and attendees. The Becoming a Better Communicator course can help Event Planners develop the communication skills needed to plan and execute successful events.

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Technical Writer

Technical Writers need to be able to clearly and effectively communicate complex technical information to a variety of audiences. The Becoming a Better Communicator course can help Technical Writers develop the communication skills needed to write clear and concise technical documentation.

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UX Designer

UX Designers need to be able to clearly and effectively communicate their ideas to developers and other stakeholders. The Becoming a Better Communicator course can help UX Designers develop the communication skills needed to create user-friendly and intuitive designs.

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Data Analyst

Data Analysts need to be able to clearly and effectively communicate their findings to stakeholders. The Becoming a Better Communicator course can help Data Analysts develop the communication skills needed to present data in a clear and concise manner.

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Software Engineer

Software Engineers need to be able to clearly and effectively communicate with other engineers, managers, and clients. The Becoming a Better Communicator course can help Software Engineers develop the communication skills needed to collaborate on projects, resolve issues, and explain technical concepts.

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Web Developer

Web Developers need to be able to clearly and effectively communicate with designers, clients, and other stakeholders. The Becoming a Better Communicator course can help Web Developers develop the communication skills needed to build and maintain effective websites.

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Graphic designer

Graphic Designers need to be able to clearly and effectively communicate their ideas to clients and other stakeholders. The Becoming a Better Communicator course can help Graphic Designers develop the communication skills needed to create visually appealing and effective designs.

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Copywriter

Copywriters need to be able to clearly and effectively communicate messages through written content. The Becoming a Better Communicator course can help Copywriters develop the communication skills needed to write compelling and persuasive copy that resonates with target audiences.

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Journalist

Journalists need to be able to clearly and effectively communicate news and information to the public. The Becoming a Better Communicator course can help Journalists develop the communication skills needed to write engaging and informative articles that capture the attention of readers.

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Reading list

We've selected 14 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Becoming a Better Communicator.

Crucial Conversations Skills

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Provides practical tools and techniques for having crucial conversations, which are essential for effective communication in any setting. It is particularly useful for those who want to improve their communication skills in high-stakes situations.

Becoming a Better Communicator

What's inside

Syllabus

Good to know

Save this course

Activities

Career center

Reading list

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