Using Negotiating Techniques to Reach Agreements from Pluralsight

This course will teach you how to make use of the techniques used by professional negotiators. This practical course includes real life scenarios tailored toward professionals, managers, and leaders in the IT industry.

Understanding psychology and different cultures have helped us develop the techniques used in negotiations around the world. In this course, Using Negotiating Techniques to Reach Agreements, you’ll learn the proven and widely used negotiation techniques related to the IT industry. First, you’ll explore the concept of negotiations and understand how a negotiation strategy is made. Next, you’ll discover the fundamental rules of negotiation and the basic psychology relevant to negotiations, including how to make rapport and active listening. Finally, you’ll learn how to make use of the practical skills required in a negotiation to walk away and close the best outcome possible. When you’re finished with this course, you’ll have the skills and knowledge of negotiation techniques needed to participate in and even lead professional negotiations.

What's inside

Syllabus

Course Overview

Understand Negotiation Basics

Planning Negotiations

Being Your Best During Negotiations

Walking Away with the Best Possible Agreement

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Develops practical skills in negotiation, which are essential for professionals, managers, and leaders in the IT industry

Teaches effective negotiation techniques used by professional negotiators

Covers proven and widely used negotiation techniques specific to the IT industry

Emphasizes understanding psychology and different cultures to enhance negotiation skills

Provides real-life scenarios tailored to the IT industry, ensuring practical relevance

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Using Negotiating Techniques to Reach Agreements with these activities:

Review Negotiation Skills

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Refresh your negotiation skills in preparation for this course so you can learn new techniques more quickly.

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Identify a situation where you will need to negotiate.
Determine your goals and objectives for the negotiation.
Research the other party and their interests.
Practice your negotiation skills with a friend or colleague.

Practice Active Listening

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Develop strong active listening skills to enhance your negotiations and build better relationships with colleagues.

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Find a tutorial on active listening.
Follow the steps outlined in the tutorial.
Practice active listening in your daily interactions.

Role-Play Negotiation Scenarios

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Practice applying negotiation techniques in real-world scenarios with peers to build confidence and improve your skills.

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Find a peer who is also taking this course.
Choose a negotiation scenario to role-play.
Take turns playing the role of the negotiator and the other party.
Debrief after each role-play and discuss what went well and what could be improved.

Four other activities

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Negotiation Plan

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Develop a comprehensive negotiation plan to ensure you are well-prepared and can achieve your desired outcomes in negotiations.

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Identify the goals and objectives of the negotiation.
Research the other party and their interests.
Develop a negotiation strategy.
Prepare your opening statement and concessions.
Practice your negotiation skills.

Influence: The Psychology of Persuasion

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Gain insights into the psychology of persuasion and influence to enhance your negotiation skills and build stronger relationships.

View Influence, New and Expanded: The Psychology of... on Amazon

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Read the book.
Take notes on the key concepts.
Apply the principles of persuasion to your daily interactions.

Contribute to Open Source Negotiation Projects

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Gain practical experience and contribute to the negotiation community by working on real-world open source projects.

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Find an open source negotiation project to contribute to.
Review the project documentation and code.
Identify an area where you can contribute.
Make a pull request with your changes.
Collaborate with other contributors to improve the project.

Mentor Junior Negotiators

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Reinforce your understanding of negotiation principles and share your knowledge with others by mentoring junior negotiators.

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Identify a junior negotiator who is looking for guidance.
Share your knowledge and experience with the junior negotiator.
Provide feedback and support to the junior negotiator.
Help the junior negotiator develop their negotiation skills.

Career center

Learners who complete Using Negotiating Techniques to Reach Agreements will develop knowledge and skills that may be useful to these careers:

Negotiator

Negotiators are responsible for representing their clients in negotiations. They use their understanding of psychology and different cultures to develop negotiation strategies that help them achieve their clients' goals. This course can help you develop the skills and knowledge you need to become a successful Negotiator. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

See salaries and explore the career path for Negotiator

Business Development Manager

Business Development Managers are responsible for identifying and developing new business opportunities. They use their negotiation skills to close deals with new clients and partners. This course can help you develop the skills and knowledge you need to become a successful Business Development Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

See salaries and explore the career path for Business Development Manager

Sales Manager

Sales Managers are responsible for leading and managing sales teams. They use their negotiation skills to close deals with new clients and partners. This course can help you develop the skills and knowledge you need to become a successful Sales Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

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Account Manager

Account Managers are responsible for managing relationships with existing clients. They use their negotiation skills to resolve issues and close deals. This course can help you develop the skills and knowledge you need to become a successful Account Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

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Project Manager

Project Managers are responsible for planning and executing projects. They use their negotiation skills to manage relationships with stakeholders and resolve issues. This course can help you develop the skills and knowledge you need to become a successful Project Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

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Consultant

Consultants provide advice and guidance to clients on a variety of topics. They use their negotiation skills to close deals with new clients and partners. This course can help you develop the skills and knowledge you need to become a successful Consultant. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

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Lawyer

Lawyers represent clients in legal matters. They use their negotiation skills to resolve disputes and close deals. This course can help you develop the skills and knowledge you need to become a successful Lawyer. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

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Mediator

Mediators help disputing parties reach agreements. They use their negotiation skills to facilitate communication and resolve conflicts. This course can help you develop the skills and knowledge you need to become a successful Mediator. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

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Supply Chain Manager

Supply Chain Managers are responsible for managing the supply chain of an organization. They use their negotiation skills to close deals with suppliers. This course can help you develop the skills and knowledge you need to become a successful Supply Chain Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

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Arbitrator

Arbitrators resolve disputes between parties. They use their negotiation skills to facilitate communication and reach agreements. This course can help you develop the skills and knowledge you need to become a successful Arbitrator. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

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Vendor Manager

Vendor Managers are responsible for managing relationships with vendors. They use their negotiation skills to close deals with suppliers. This course can help you develop the skills and knowledge you need to become a successful Vendor Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

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Operations Manager

Operations Managers are responsible for planning and executing the operations of an organization. They use their negotiation skills to resolve disputes and close deals. This course can help you develop the skills and knowledge you need to become a successful Operations Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

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Marketing Manager

Marketing Managers are responsible for planning and executing marketing campaigns. They use their negotiation skills to close deals with new clients and partners. This course can help you develop the skills and knowledge you need to become a successful Marketing Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

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Human Resources Manager

Human Resources Managers are responsible for managing the human resources function of an organization. They use their negotiation skills to resolve disputes and close deals. This course can help you develop the skills and knowledge you need to become a successful Human Resources Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

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Procurement Manager

Procurement Managers are responsible for managing the procurement function of an organization. They use their negotiation skills to close deals with suppliers. This course can help you develop the skills and knowledge you need to become a successful Procurement Manager. You will learn how to make rapport, actively listen, and use practical negotiation skills to close the best possible deal.

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