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Denise Lewin Loyd, Elizabeth A. Luckman, and Kari Keating

In this foundational course, you will immerse yourself in the idea of building effective team cultures. You will explore different facets of team culture that are at the root of effective teams. You'll learn more about cultures of safety, engagement, and growth, so that you can lead your teams toward cultures that facilitate the most effective teamwork.

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In this foundational course, you will immerse yourself in the idea of building effective team cultures. You will explore different facets of team culture that are at the root of effective teams. You'll learn more about cultures of safety, engagement, and growth, so that you can lead your teams toward cultures that facilitate the most effective teamwork.

This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at https://degrees.giesbusiness.illinois.edu/idegrees/.

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What's inside

Syllabus

COURSE ORIENTATION
You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course.
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MODULE 1: TEAM CULTURE: DEFINED
Building effective teams starts with understanding the often elusive and challenging concept of culture. In this module, you will learn about the concept of culture and why it is important for effective teamwork. You will also explore a model of principles of effective teamwork that will guide your learning through the remainder of the course. Finally, you will hear perspectives from our panel of leadership experts about how they lead teams to develop effective cultures.
MODULE 2: CULTURES OF SAFETY
Developing cultures in which individual team members feel safe—meaning that they can bring difficult issues to the surface and explore challenging ideas together – is foundational to effective teamwork. In this module, you will explore one of the most important contributions to our study of teams and organizations developed in recent years: the idea of psychological safety. You will then explore the importance of diversity, equity, inclusion, and belonging and how to cultivate these elements in teams. Then you will explore how this relates to creating ethical cultures, cultures that facilitate ethical decision-making. Finally, you will explore the challenges of hierarchy that are innate to teams, developing a better understanding of how to work within hierarchy for effectively leading cultures of safety.
MODULE 3: CULTURES OF ENGAGEMENT
Effective teams require that people feel engaged in their work and in their teams. In this module, you will explore key concepts related to creating cultures of engagement. You will explore the idea of motivation and how this relates to engagement. You’ll hear from Larry Gies himself on the value of purpose and why teams with purpose outperform those without a clear purpose. You will explore how to mitigate burnout, which is something that many individuals in teams face today. Finally, you’ll learn about the concept of meaningful work, and how meaningful work can contribute to cultures of engagement. 
MODULE 4: CULTURES OF GROWTH
In this module, you will explore three key elements that facilitate cultures of growth. Growth is where learning and change happen and maintaining a growth mindset for our team cultures is important as we navigate the challenges of the world today. First you will learn about the value of a problem-solving culture and explore how to create a culture in which every individual approaches their work with the mindset to solve problems effectively. Then you will explore the idea of creativity and how to generate a sense of creativity in your teams. Finally, you will use complexity theory to explore how to navigate the inevitable element of change.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores building effective team cultures, which is highly relevant to managers and leaders
Taught by seasoned industry experts, including Denise Lewin Loyd and Elizabeth A. Luckman
Taught by Kari Keating, who is a recognized expert in team culture
Develops skills in building cultures of safety, engagement, and growth, which are core skills for leaders
Coursework is delivered through lectures, readings, case studies, and discussion forums, which provides multimodality

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Reviews summary

Outstanding team leadership course

According to students, this course on team leadership is outstanding with engaging lectures. Students say that the course content is applicable to many areas of work.

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leading Teams: Building Effective Team Cultures with these activities:
Compile a resource list on team culture best practices
Compiling a resource list helps students organize and synthesize information on effective team culture practices.
Browse courses on Team Culture
Show steps
  • Research and gather resources on team culture best practices.
  • Organize the resources into categories or themes.
  • Create a document or presentation to share the compiled resources.
Organize a team culture workshop or discussion
Leading or participating in a workshop or discussion allows students to share their knowledge and engage in a deeper exploration of team culture principles with others.
Browse courses on Team Culture
Show steps
  • Choose a topic or theme for the workshop or discussion.
  • Develop an agenda and materials for the session.
  • Facilitate the workshop or discussion, encouraging active participation from attendees.
  • Collect feedback and reflect on the effectiveness of the session.
Read 'The Culture Code' by Daniel Coyle
This book delves into the characteristics of successful teams, providing insights into how to build a strong and effective team culture.
View Flourish on Amazon
Show steps
  • Read the book and take notes on key concepts.
  • Identify three main takeaways from the book.
  • Discuss the book's insights with classmates or colleagues.
Five other activities
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Show all eight activities
Form study groups for course discussions
Engaging in discussions with peers helps reinforce concepts and deepens understanding of team culture principles.
Browse courses on Team Culture
Show steps
  • Form a study group with classmates.
  • Choose a module or topic for each meeting.
  • Prepare discussion questions and materials.
  • Meet regularly to discuss the chosen topic.
Explore case studies on effective team cultures
Analyzing case studies provides real-world examples and helps develop critical thinking skills in evaluating team culture effectiveness.
Browse courses on Case Studies
Show steps
  • Find case studies on effective team cultures.
  • Analyze the case studies, identifying key factors that contributed to success.
  • Write a summary or presentation on your findings.
Conduct team culture assessments or surveys
Conducting team culture assessments or surveys helps students gain practical experience in evaluating and improving team culture.
Browse courses on Team Culture
Show steps
  • Research and select an appropriate team culture assessment or survey tool.
  • Administer the assessment or survey to a team.
  • Analyze the results and identify areas for improvement.
  • Develop a plan to address the identified areas for improvement.
Create a team culture charter or plan
Developing a team culture charter or plan allows students to apply their understanding of effective team culture principles to a practical scenario.
Browse courses on Team Culture
Show steps
  • Research best practices for team culture charters or plans.
  • Draft a charter or plan that outlines the team's values, norms, and goals.
  • Discuss the charter or plan with classmates or colleagues for feedback.
  • Refine the charter or plan based on feedback.
Contribute to open-source projects related to team culture
Contributing to open-source projects provides hands-on experience in applying team culture principles to real-world software development.
Browse courses on Open Source
Show steps
  • Identify open-source projects related to team culture.
  • Join the project community and introduce yourself.
  • Find an issue or task that aligns with your interests and skills.
  • Work on the issue or task and contribute your findings.
  • Collaborate with other contributors to refine your work and merge it into the project.

Career center

Learners who complete Leading Teams: Building Effective Team Cultures will develop knowledge and skills that may be useful to these careers:
Project Manager
Project Managers often oversee teams and build team cultures that facilitate effective teamwork. This course can be especially helpful for Project Managers that are interested in team development. It can be especially helpful for developing cultures of safety, engagement, and growth.
Team Leader
Team Leaders build effective team cultures to facilitate the most effective teamwork. Those in this role cultivate a sense of safety, engagement, and growth in their team, helping others feel comfortable bringing difficult issues to the surface for the good of the team. This course may be useful to Team Leaders wanting to build a strong foundation in leading an effective team culture.
Organizational Development Manager
Organizational Development Managers help organizations develop effective team cultures. This course can be especially helpful for Organizational Development Managers wanting to build a strong foundation for leading effective team cultures.
Consultant
Consultants often work with teams to help them improve their performance. This course can be especially helpful for Consultants who want to build a foundation in helping teams develop effective cultures. It can be especially helpful for developing cultures of safety, engagement, and growth.
Chief Executive Officer
Chief Executive Officers often oversee teams and build team cultures that facilitate effective teamwork. This course can be especially helpful for Chief Executive Officers that are interested in team development. It can be especially helpful for developing cultures of safety, engagement, and growth.
Chief Operating Officer
Chief Operating Officers often oversee teams and build team cultures that facilitate effective teamwork. This course can be especially helpful for Chief Operating Officers that are interested in team development. It can be especially helpful for developing cultures of safety, engagement, and growth.
Manager
Managers often oversee teams and build team cultures that facilitate effective teamwork. This course can be especially helpful for Managers that are interested in team development. It can be especially helpful for developing cultures of safety, engagement, and growth.
Department Manager
Department Managers often oversee teams and build team cultures that facilitate effective teamwork. This course can be especially helpful for Department Managers that are interested in team development. It can be especially helpful for developing cultures of safety, engagement, and growth.
General Manager
General Managers often oversee teams and build team cultures that facilitate effective teamwork. This course can be especially helpful for General Managers that are interested in team development. It can be especially helpful for developing cultures of safety, engagement, and growth.
Division Manager
Division Managers often oversee teams and build team cultures that facilitate effective teamwork. This course can be especially helpful for Division Managers that are interested in team development. It can be especially helpful for developing cultures of safety, engagement, and growth.
Vice President
Vice Presidents often oversee teams and build team cultures that facilitate effective teamwork. This course can be especially helpful for Vice Presidents that are interested in team development. It can be especially helpful for developing cultures of safety, engagement, and growth.
Human Resources Manager
Human Resources Managers help build effective team cultures that facilitate the most effective teamwork. This course can be especially helpful for Human Resources Managers who want to build a foundation for understanding how to develop cultures of safety, engagement, and growth.
Senior Manager
Senior Managers often oversee teams and build team cultures that facilitate effective teamwork. This course can be especially helpful for Senior Managers that are interested in team development. It can be especially helpful for developing cultures of safety, engagement, and growth.
Product Manager
Product Managers often oversee teams and build team cultures that facilitate effective teamwork. This course can be especially helpful for Product Managers that are interested in team development. It can be especially helpful for developing cultures of safety, engagement, and growth.
Operations Manager
Operations Managers often oversee teams and build team cultures that facilitate effective teamwork. This course can be especially helpful for Operations Managers that are interested in team development. It can be especially helpful for developing cultures of safety, engagement, and growth.

Reading list

We've selected 15 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Leading Teams: Building Effective Team Cultures.
Provides practical strategies and tools for creating a diverse, equitable, and inclusive workplace, which is essential for fostering a culture of safety and belonging.
Explores the importance of purpose in creating engaged and motivated teams, and provides insights into how to identify and cultivate a sense of purpose in the workplace.
Provides practical tools and strategies for managing stress and burnout, which common challenge faced by individuals in teams.
Introduces the concept of a growth mindset and how to cultivate a mindset that values learning, resilience, and perseverance, which is important for fostering a culture of growth.
Provides insights into how to create a creative and innovative work environment, which is essential for fostering a culture of growth and problem-solving.
Explores the concept of complexity theory and how to navigate the inevitable element of change, which key challenge for teams in today's rapidly changing world.
Provides insights into the science of high-performing teams and how to create a team culture that fosters collaboration, innovation, and success.
Provides a practical framework for identifying and developing the essential virtues of an ideal team player: humility, hunger, and smarts.
Uses a fable to illustrate the five common dysfunctions that can prevent teams from achieving their full potential and provides insights into how to overcome these dysfunctions.
Explores the concept of organizational health and how it is essential for creating high-performing teams and achieving business success.
Introduces the concept of tribal leadership and how to use it to build a thriving organization by understanding and leveraging the natural groups within the organization.
Provides a comprehensive overview of emotional intelligence and how it can be used to improve leadership, teamwork, and personal effectiveness.

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