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Isaac Guerrero Jaimes

En este curso conocerás la naturaleza de la mercadotecnia y su valor estratégico para los negocios al crear valor para los clientes. Al destacar algunos de los desafíos distintivos, te presentamos un marco de referencia para desarrollar una estrategia de marketing altamente efectiva.

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What's inside

Learning objectives

  • Reconocerás el valor de la mercadotecnia desde la visión de los negocios
  • Distinguirás la relación entre mercadotecnia y ventas
  • Descubrirás el valor de una empresa orientada al cliente
  • Reconocerás la importancia de diseñar una estrategia de mercadotecnia centrada en valores

Syllabus

Semana 1. Mercadotecnia: Esencial para el éxito de los negocios
1.1. Definición de mercadotecnia
1.1.1. Definición de economía
1.1.2. Definición de mercadotecnia como disciplina de la economía
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1.2. Importancia de la mercadotecnia para los negocios
1.2.1. Panorama cambiante: entorno económico incierto
1.2.2. Globalización rápida
1.2.3. La era de la Inteligencia Artificial y su impacto en los sectores empresariales
Semana 2. Diferencias entre la orientación a las ventas y al mercado
1.3.1. El enfoque de la organización
1.3.2. La actividad de la empresa
1.3.3. Aquellos a quienes se dirige el producto
1.3.4. La meta primaria de la empresa
1.3.5. Herramientas que utiliza la organización para alcanzar sus ventas
1.3.6. Una advertencia
1.4. Filosofías para la administración de la mercadotecnia
1.4.1. Orientación a la producción
1.4.2. Orientación a las ventas
1.4.3. Orientación al mercado
1.4.4. Orientación al marketing social
1.4.5. Filosofías de la administración de la mercadotecnia y la mercadotecnia de servicios
Semana 3. Planeación Estratégica de la Mercadotecnia
2.1. Empresa y estrategia de mercadotecnia
2.1.1. Enfoque de la aplicación de la mercadotecnia a la empresa
2.2. El Proceso de la Estrategia de Mercadotecnia
2.2.1. El Proceso de cinco pasos
2.2.2. Diagnóstico
2.2.3. Diseño
2.2.4. Ejecución
2.2.5. Medir y ajustar
2.2.6. Cierre
Semana 4. Mercadotecnia de valores
3.1. Mercadotecnia de valores como estrategia de negocios
3.1.1. La era de la participación y la mercadotecnia de colaboración
3.1.2. La paradoja de la era de la globalización y la mercadotecnia cultural
3.1.3. La era de la sociedad creativa y la mercadotecnia espiritual
3.1.4. Marketing 3.0: colaboración, cultural y espiritual
3.2. Liderazgo de Acción Positiva
3.2.1. Filosofía de la Universidad Anáhuac
3.2.2. Perspectiva de la Mercadotecnia desde la Filosofía Anáhuac
Semana 5. La conducta ética en los negocios
3.3.1. Definición de ética
3.3.2. Ética y negocios
3.3.3. Proceso de reflexión ética para la toma de decisiones
3.4. Responsabilidad social corporativa
3.4.1. Definición de responsabilidad social
3.4.2. Críticas sociales contra el marketing
3.4.3. Acciones de los consumidores para fomentar la mercadotecnia
3.4.4. Acciones de los negocios hacia una mercadotecnia sustentable
3.5. Marketing de servicios: Conclusiones y perspectivas estratégicas

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Concebida para quienes buscan una perspectiva general del área de marketing
Expone sobre la mercadotecnia como recurso estratégico con el cual generar valor para clientes
Enseña un marco de referencia mediante el cual elaborar estrategias de marketing eficaces

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Visión general del marketing y su función para los negocios with these activities:
Book: Principles of Marketing
Reviewing this book will provide a foundational understanding of marketing concepts and principles, which will be essential for success in this course.
Show steps
  • Read the book thoroughly.
  • Take notes on key concepts and definitions.
  • Complete the end-of-chapter exercises.
Google Analytics Tutorial
Completing this tutorial will provide you with the basic skills needed to track and analyze website traffic, which is essential for understanding marketing campaign performance.
Browse courses on Google Analytics
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  • Sign up for a Google Analytics account.
  • Install the Google Analytics tracking code on your website.
  • Explore the Google Analytics dashboard.
  • Create custom reports and segments.
Marketing Plan Template
Creating a marketing plan template will help you apply the concepts you learn in this course and develop a practical understanding of marketing planning.
Browse courses on Marketing Plan
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  • Research different marketing plan templates.
  • Choose a template that suits your business needs.
  • Customize the template with your own content.
  • Get feedback from peers or mentors.
Five other activities
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Marketing Workshop: Social Media Marketing
Attending this workshop will provide you with practical tips and strategies for using social media to reach your target audience and grow your business.
Browse courses on Social Media Marketing
Show steps
  • Research and find a reputable marketing workshop.
  • Register for the workshop.
  • Attend the workshop and take notes.
  • Implement the strategies you learn in your own marketing campaigns.
Marketing Budget Proposal
Creating a marketing budget proposal will help you understand the financial aspects of marketing and develop a plan for allocating resources effectively.
Browse courses on Marketing Budget
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  • Research industry benchmarks for marketing budgets.
  • Estimate the costs of your marketing activities.
  • Develop a budget proposal that aligns with your marketing goals.
  • Get approval for your budget from stakeholders.
Marketing Case Studies Analysis
Analyzing marketing case studies will allow you to apply your knowledge to real-world scenarios and develop your critical thinking skills.
Browse courses on Marketing Case Studies
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  • Find marketing case studies online or in libraries.
  • Read the case studies carefully.
  • Identify the key marketing concepts and strategies used.
  • Evaluate the effectiveness of the marketing campaigns.
  • Write a short analysis of your findings.
Peer Review: Marketing Campaign
Getting feedback from peers on your marketing campaign will help you refine your ideas and improve the chances of success.
Browse courses on Marketing Campaign
Show steps
  • Develop a marketing campaign plan.
  • Share your plan with peers for review.
  • Receive feedback from peers.
  • Revise your plan based on feedback.
Mentor Junior Marketing Students
Mentoring junior marketing students will allow you to share your knowledge and experience, while also developing your own leadership and communication skills.
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  • Reach out to a local university or college to volunteer as a mentor.
  • Meet with your mentees regularly.
  • Provide guidance and support on marketing-related topics.
  • Help your mentees develop their skills and confidence.

Career center

Learners who complete Visión general del marketing y su función para los negocios will develop knowledge and skills that may be useful to these careers:
Chief Marketing Officer
A Chief Marketing Officer is responsible for overseeing all marketing activities for a company. This course may be useful for someone in this role because it provides a comprehensive overview of marketing principles and how to develop effective strategies.
Marketing Consultant
A Marketing Consultant provides advice and guidance to businesses on marketing strategies and campaigns. This course can help someone in this role by providing a comprehensive overview of marketing principles and how to develop effective strategies.
Brand Manager
A Brand Manager is responsible for developing and managing a brand's identity and marketing strategy. This course can help someone in this role by providing a framework for developing a marketing strategy and understanding how to create a strong brand identity.
Strategic Planner
A Strategic Planner is responsible for developing and implementing long-term plans for a company. This course can help someone in this role by providing a foundation in marketing principles and how to develop effective strategies.
Product Manager
A Product Manager is responsible for developing and managing a product's marketing strategy. This course can help someone in this role by providing a foundation in marketing principles and how to develop effective strategies.
Marketing Manager
A Marketing Manager is responsible for developing and implementing marketing plans for a company. This course can help someone in this role by providing a foundation in marketing principles and how to develop effective strategies.
Marketing Analyst
A Marketing Analyst is responsible for collecting and analyzing data to measure the effectiveness of marketing campaigns. This course can help someone in this role by providing a foundation in marketing principles and how to use data to make informed decisions.
Social Media Manager
A Social Media Manager is responsible for developing and implementing social media strategies. This course can help someone in this role by providing a foundation in marketing principles and how to use social media to reach target audiences.
Digital Marketing Manager
A Digital Marketing Manager is responsible for developing and implementing digital marketing campaigns. This course can help someone in this role by providing a foundation in marketing principles and how to use digital channels to reach target audiences.
Sustainability Manager
A Sustainability Manager is responsible for developing and implementing sustainability strategies for a company. This course may be useful for someone in this role because it provides an overview of marketing principles and how to develop effective sustainability strategies.
Public relations manager
A Public Relations Manager is responsible for managing a company's public image and communications. This course may be useful for someone in this role because it provides an overview of marketing principles and how to develop effective communication strategies.
Sales Manager
A Sales Manager is responsible for overseeing a sales team and developing sales strategies. This course may be useful for someone in this role because it provides an overview of marketing principles and how to develop effective sales strategies.
User Experience Designer
A User Experience Designer is responsible for designing and improving the user experience of a product or service. This course may be useful for someone in this role because it provides an overview of marketing principles and how to understand the needs of target audiences.
Web Developer
A Web Developer is responsible for designing and developing websites. This course may be useful for someone in this role because it provides an overview of marketing principles and how to design websites that are effective for marketing purposes.
Advertising Manager
An Advertising Manager is responsible for overseeing advertising campaigns and developing marketing strategies. This course may be useful for someone in this role because it provides an overview of marketing principles and how to develop effective strategies.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Visión general del marketing y su función para los negocios.
El libro de Kotler y Keller es un texto clásico de marketing que brinda una base sólida para comprender los conceptos fundamentales del marketing. Cubre una amplia gama de temas, desde el comportamiento del consumidor hasta la estrategia de marketing y la gestión de marca.
Este libro de texto proporciona una visión integral del marketing, cubriendo temas como la investigación de mercado, la segmentación del mercado, la estrategia de producto y la gestión de relaciones con el cliente. Es un recurso valioso para los estudiantes que buscan una comprensión profunda del marketing.
Este libro adopta un enfoque práctico para el marketing, utilizando ejemplos del mundo real para ilustrar conceptos. Es un recurso valioso para los estudiantes que buscan comprender cómo el marketing afecta las decisiones y el comportamiento de los consumidores.
Este libro proporciona una guía paso a paso para el desarrollo e implementación de una estrategia de marketing efectiva. Cubre temas como el análisis de la competencia, la segmentación del mercado y la gestión del rendimiento.
Este libro proporciona una visión general de la estrategia y táctica de marketing digital. Cubre temas como la optimización de motores de búsqueda (SEO), el marketing de pago por clic (PPC) y el marketing en redes sociales.
Este libro explora el papel de las comunicaciones de marketing en el mundo digital. Cubre temas como el marketing en redes sociales, el marketing por correo electrónico y el marketing móvil.
Este libro proporciona una introducción práctica al análisis de marketing utilizando Microsoft Excel. Cubre temas como el análisis de datos, la segmentación del mercado y la previsión de la demanda.
Este libro explora el concepto de marketing relacional y proporciona estrategias para fidelizar clientes. Cubre temas como la gestión de relaciones con el cliente (CRM), la satisfacción del cliente y la fidelización del cliente.
Este libro explora el impacto de la sobrecarga de opciones en el comportamiento del consumidor. Proporciona información sobre cómo los especialistas en marketing pueden diseñar estrategias efectivas en un mundo de opciones ilimitadas.
Este libro explora el concepto de tribus y cómo los especialistas en marketing pueden aprovechar el poder de las comunidades para construir marcas sólidas. Proporciona información sobre cómo crear seguidores leales y construir relaciones sólidas con los clientes.
Este libro presenta el concepto de estrategia del océano azul y proporciona un marco para crear mercados nuevos y sin competencia. Proporciona información sobre cómo identificar oportunidades de mercado sin explotar y desarrollar estrategias innovadoras.
Este libro explora el concepto de innovación disruptiva y proporciona información sobre cómo las nuevas empresas pueden desafiar a los competidores establecidos. Proporciona un marco para identificar oportunidades de innovación disruptiva y desarrollar estrategias efectivas.
Este libro proporciona una guía práctica para el growth hacker marketing. Cubre temas como la experimentación de bajo costo, el marketing de contenido y la optimización de conversiones. Proporciona estrategias y tácticas para escalar rápidamente las startups.

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