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Communicate UX Research with Empathy Maps in Miro
Freedom Learning Group
Freedom Learning Group
By the end of this project, you will be able to leverage applied empathy to interpret User Experience research so that it can be effectively communicated within an empathy map visualization.
Read more
By the end of this project, you will be able to leverage applied empathy to interpret User Experience research so that it can be effectively communicated within an empathy map visualization.
Read more
By the end of this project, you will be able to leverage applied empathy to interpret User Experience research so that it can be effectively communicated within an empathy map visualization.
To do this, you will gain hands-on experience applying design thinking, empathy, and context from User Experience research to create an empathy map in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
Register for this course and see more details by visiting:
OpenCourser.com/course/m21co3/communicate
What's inside
Syllabus
Communicate UX Research with Empathy Maps in Miro
By the end of this project, you will be able to leverage applied empathy to interpret User Experience research so that it can be effectively communicated within an empathy map visualization.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Develops empathy mapping skills, which are valuable in UX (User Experience) design
Emphasizes hands-on learning through the Miro platform, enhancing practical skills
Provides a foundation for interpreting User Experience research effectively
Focuses on North American learners, potentially limiting accessibility for others
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Career center
Learners who complete Communicate UX Research with Empathy Maps in Miro will develop knowledge and skills
that may be useful to these careers:
User Experience Researcher
User Experience Researcher
User Experience (UX) Researchers understand how users interact with products and services. They use this knowledge to design products that are easy to use and enjoyable. This course can help you build a foundation in UX research by teaching you how to conduct user interviews, analyze data, and create empathy maps. These skills are essential for any UX Researcher.
Product Designer
Product Designer
Product Designers create the look and feel of products. They work closely with UX Researchers to ensure that products are both usable and visually appealing. This course can help you transition into Product Design by teaching you how to use empathy maps to understand user needs. You will also learn how to create wireframes and prototypes, which are essential skills for any Product Designer.
UX Writer
UX Writer
UX Writers create the text that appears in products and services. They work closely with UX Researchers and Product Designers to ensure that products are easy to use and understand. This course can help you develop the skills you need to become a UX Writer by teaching you how to write clear and concise text that is tailored to the needs of users.
Interaction Designer
Interaction Designer
Interaction Designers create the interactions that users have with products and services. They work closely with UX Researchers and Product Designers to ensure that products are both usable and engaging. This course can help you develop the skills you need to become an Interaction Designer by teaching you how to create prototypes and user flows.
Design Researcher
Design Researcher
Design Researchers use research methods to understand user needs and behaviors. They work closely with UX Researchers and Product Designers to ensure that products are both usable and desirable. This course can help you develop the skills you need to become a Design Researcher by teaching you how to conduct user interviews, analyze data, and create empathy maps.
Information Architect
Information Architect
Information Architects organize and structure the content on websites and other digital products. They work closely with UX Researchers and Product Designers to ensure that products are easy to navigate and find information. This course can help you develop the skills you need to become an Information Architect by teaching you how to create sitemaps and user flows.
Content Strategist
Content Strategist
Content Strategists plan and create the content that appears on websites and other digital products. They work closely with UX Researchers and Product Designers to ensure that products are both usable and engaging. This course can help you develop the skills you need to become a Content Strategist by teaching you how to create personas and empathy maps.
Service Designer
Service Designer
Service Designers create and improve services that meet the needs of users. They work closely with UX Researchers and Product Designers to ensure that services are both usable and effective. This course can help you develop the skills you need to become a Service Designer by teaching you how to create empathy maps and user journeys.
Human Factors Engineer
Human Factors Engineer
Human Factors Engineers apply principles of psychology and engineering to design products and systems that are safe, usable, and efficient. This course can help you develop the skills you need to become a Human Factors Engineer by teaching you how to conduct user research and create empathy maps.
Customer Success Manager
Customer Success Manager
Customer Success Managers ensure that customers are satisfied with products and services. They work closely with UX Researchers and Product Designers to ensure that products are both usable and meet the needs of customers. This course can help you develop the skills you need to become a Customer Success Manager by teaching you how to create empathy maps and user journeys.
Sales Manager
Sales Manager
Sales Managers lead and motivate sales teams to achieve sales goals. They work closely with UX Researchers and Product Designers to ensure that products are both desirable and saleable. This course can help you develop the skills you need to become a Sales Manager by teaching you how to create empathy maps and user personas.
Marketing Manager
Marketing Manager
Marketing Managers plan and execute marketing campaigns to promote products and services. They work closely with UX Researchers and Product Designers to ensure that products are both desirable and marketable. This course can help you develop the skills you need to become a Marketing Manager by teaching you how to create empathy maps and user personas.
Business Analyst
Business Analyst
Business Analysts analyze business needs and develop solutions to improve business processes. They work closely with UX Researchers and Product Designers to ensure that products are both usable and meet the needs of the business. This course can help you develop the skills you need to become a Business Analyst by teaching you how to create empathy maps and user journeys.
Project Manager
Project Manager
Project Managers plan and execute projects to achieve specific goals. They work closely with UX Researchers and Product Designers to ensure that products are both usable and meet the needs of the project. This course may help you develop the skills you need to become a Project Manager by teaching you how to create empathy maps and user journeys.
Software Engineer
Software Engineer
Software Engineers design, develop, and maintain software applications. They work closely with UX Researchers and Product Designers to ensure that products are both usable and meet the needs of users. This course may help you develop the skills you need to become a Software Engineer by teaching you how to create empathy maps and user journeys.
For more career information including salaries, visit:
OpenCourser.com/course/m21co3/communicate
Reading list
We've selected 13 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Communicate UX Research with Empathy Maps in Miro.
Save
Personas are closely related to empathy mapping, and this book provides a great overview of how to create and use them effectively.
This classic book provides a comprehensive overview of design principles, and can help learners understand how to create more user-centric products.
Will be useful for getting up to speed with core UX concepts like empathy and personas, particularly for people who are new to UX and usability.
Classic in the field of UX, and provides a comprehensive overview of the key principles involved.
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Takes a cognitive science approach to UX, and provides insights into how the human mind works and how to design products that are more user-friendly.
Provides a deep dive into information architecture, which is essential for understanding how to organize and structure content effectively.
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Great introduction to UX, and can help learners who are new to the field get up to speed quickly.
Save
As empathy mapping form of design thinking, this book will provide useful background knowledge, particularly on how to bring an idea to life.
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Storymapping technique that can be used to create a visual representation of a user's journey, which can be helpful for understanding their needs and empathizing with them.
Provides practical advice on how to make websites and other digital products more user-friendly.
Provides a solid foundation in design principles, which can be helpful for understanding how to create effective empathy maps.
While this book isn't directly related to UX, it provides great background knowledge on market disruption, which is an important concept in understanding user needs.
Save
Provides a great overview of typography, which can help learners understand how to communicate UX research effectively.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/m21co3/communicate
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Effort
2 hours
Level
Introductory
Via
Coursera
Institution
Coursera Project Network
Instructor
Freedom Learning Group
Language
English
Good to know
Develops empathy mapping skills, which are valuable in UX (User Experience) design
Emphasizes hands-on learning through the Miro platform, enhancing practical skills
Provides a foundation for interpreting User Experience research effectively
Focuses on North American learners, potentially limiting accessibility for others
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