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En esta breve formación interactiva impartida por LCI Education, una diversa comunidad de aprendizaje formada por 12 destacadas instituciones de enseñanza superior con 23 campus en 5 continentes, aprenderás a desarrollar una comunicación efectiva con tus equipos y mejorar tu estilo de liderazgo.

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En esta breve formación interactiva impartida por LCI Education, una diversa comunidad de aprendizaje formada por 12 destacadas instituciones de enseñanza superior con 23 campus en 5 continentes, aprenderás a desarrollar una comunicación efectiva con tus equipos y mejorar tu estilo de liderazgo.

Facilitar y recibir feedback (o retroalimentación) es una de las responsabilidades más complejas para los líderes. En nuestra continua búsqueda de la mejora en las operaciones diarias y la consecución de objetivos, a veces descuidamos aspectos fundamentales en la comunicación y el intercambio de ideas con nuestro equipo.

La pregunta clave es: ¿Cómo convertir cada intercambio en una oportunidad de crecimiento y avance para la empresa?

Reconocer nuestro estilo de liderazgo según la psicología y fortalecer nuestros puntos fuertes es crucial. Podemos incluso combinar diferentes enfoques que se adapten a nuestra realidad, aprovechándolos para alcanzar metas. A través del autoconocimiento, exploraremos oportunidades y metodologías de trabajo eficientes.

En nuestro curso, también abordaremos la importancia de la inteligencia emocional en la comunicación, buscando lograr conversaciones más asertivas y precisas. Además, aprenderemos a identificar el perfil de nuestros interlocutores y adaptar nuestro discurso a cada situación.

Tras completar este curso, adquirirás la habilidad de elaborar estrategias de feedback claras y específicas. Podrás proporcionar comentarios precisos alineados con los objetivos establecidos, identificando de manera acertada lo necesario y relevante.

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What's inside

Learning objectives

  • Aplicar las herramientas para identificar tu modelo de liderazgo.
  • Descubrir un estilo de comunicación que te resulte cómodo y que mejore la interacción con tus equipos.
  • Identificar el perfil de nuestros interlocutores y definir una conversación asertiva y precisa.
  • Reconocer errores comunes en el feedback y aprender a corregirlo.
  • Consolidar los mandamientos del buen feedback.

Syllabus

MÓDULO 1: LIDERAZGO DE EQUIPOS
¿Qué es el liderazgo?
Las motivaciones
¿Qué es lo que me desmotiva?
Read more
Determinación y ruptura de paradigmas
Encuentra tu estilo de liderazgo
Practiquemos
El modelo de Hermann I
El modelo de Hermann II
Test Modelo de Hermann: ¿De qué color eres tú?
Etapas de la formación de equipos
7 hábitos de las personas altamente efectivas
Inteligencia emocional.
MÓDULO 2: DAR Y RECIBIR FEEDBACK
Los 4 errores más comunes del feedback
Identifica los 4 errores
El caso Kissinger
El feedback del líder coach
Feedback continuo y millennials
Los 5 mandamientos del feedback
Storytelling para movilizar
TEST FINAL
Test Final

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Enseña a líderes y gerentes a comunicarse mejor con sus equipos, lo que es esencial para el éxito
Explora diferentes estilos de liderazgo, lo que permite a los alumnos encontrar el que mejor se adapte a ellos
Proporciona estrategias prácticas para dar y recibir feedback constructivo, lo que es crucial para el desarrollo profesional
Se basa en el modelo de Hermann, una herramienta validada para evaluar estilos de liderazgo
Aborda la inteligencia emocional, una habilidad clave para una comunicación efectiva
Diseñado por LCI Education, una comunidad de aprendizaje diversa con instituciones de educación superior reconocidas

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Cómo dar y recibir feedback with these activities:
Revisa tus notas o materiales de cursos anteriores sobre comunicación y liderazgo
Refuerza tu comprensión de los conceptos básicos de comunicación y liderazgo revisando materiales previos, lo que te ayuda a establecer una base sólida para el curso.
Show steps
  • Recopila tus notas o materiales de cursos anteriores.
  • Revisa el contenido relacionado con la comunicación y el liderazgo.
  • Refresca tu memoria sobre los conceptos clave y las teorías.
Asiste a eventos de networking para conectarte con otros líderes
Expande tu red profesional y aprende de otros líderes asistiendo a eventos de networking, lo que te permite intercambiar conocimientos y perspectivas.
Browse courses on Networking
Show steps
  • Busca eventos de networking relacionados con el liderazgo.
  • Asiste a al menos dos eventos en persona o virtuales.
  • Conecta con otros líderes e intercambia tarjetas de presentación.
  • Sigue a los contactos en LinkedIn.
Lee el libro 'Liderazgo' de John Maxwell
Repasa los principios fundamentales del liderazgo leyendo este libro para mejorar tu comprensión de los conceptos cubiertos en el curso.
Show steps
  • Lee el libro completo.
  • Toma notas y resalta los conceptos clave.
  • Resume los capítulos principales.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Sigue tutoriales en línea sobre técnicas de comunicación
Amplía tus conocimientos sobre técnicas de comunicación efectivas explorando tutoriales y recursos en línea para complementar los conceptos cubiertos en el curso.
Show steps
  • Busca tutoriales en línea sobre técnicas de comunicación.
  • Sigue al menos tres tutoriales diferentes.
  • Practica las técnicas que has aprendido.
Participa en ejercicios de autoevaluación sobre tu estilo de liderazgo
Evalúa objetivamente tus fortalezas y áreas de mejora en el liderazgo completando evaluaciones de autoevaluación para identificar áreas específicas de crecimiento.
Show steps
  • Busca evaluaciones de autoevaluación en línea o en libros de texto.
  • Completa al menos tres evaluaciones diferentes.
  • Analiza tus resultados e identifica patrones.
Desarrolla un plan de acción para mejorar tus habilidades de comunicación y liderazgo
Establece objetivos claros y medibles para mejorar tus habilidades de comunicación y liderazgo, y describe los pasos específicos que tomarás para lograrlos.
Show steps
  • Identifica las áreas que deseas mejorar.
  • Establece objetivos específicos, medibles, alcanzables, relevantes y con límite de tiempo (SMART).
  • Desarrolla una estrategia para lograr cada objetivo.
  • Establece plazos y recursos necesarios.
  • Monitorea tu progreso y realiza ajustes según sea necesario.
Crea un video o presentación sobre un estilo de liderazgo en particular
Profundiza tu comprensión de un estilo de liderazgo específico investigándolo a fondo y presentando tus hallazgos de manera atractiva, lo que te permite compartir tus conocimientos y mejorar tu comprensión.
Show steps
  • Selecciona un estilo de liderazgo.
  • Investiga el estilo, sus características y aplicaciones.
  • Crea un guión gráfico o esquema para tu presentación.
  • Graba tu video o crea tu presentación.
  • Comparte tu trabajo con otros para recibir comentarios.

Career center

Learners who complete Cómo dar y recibir feedback will develop knowledge and skills that may be useful to these careers:
Talent Acquisition Specialist
A Talent Acquisition Specialist manages the hiring, onboarding, and offboarding of employees. They work with management to identify talent needs and develop strategies to attract and recruit top candidates. This course may be useful in helping a Talent Acquisition Specialist understand how to effectively lead a team and provide feedback to employees. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Talent Acquisition Specialist who wants to be successful in their role.
Human Resources Manager
A Human Resources Manager is responsible for overseeing all aspects of human resources for a company or organization. They work with leadership to develop and implement HR policies and procedures, and they provide guidance and support to employees on a variety of HR-related issues. This course may be useful in helping a Human Resources Manager understand how to effectively lead a team and provide feedback to employees. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Human Resources Manager who wants to be successful in their role.
Project Manager
A Project Manager is responsible for planning, executing, and closing out projects. They work with stakeholders to define project goals and objectives, and they develop and implement project plans to achieve those goals. This course may be useful in helping a Project Manager understand how to effectively lead a team and provide feedback to team members. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Project Manager who wants to be successful in their role.
Sales Manager
A Sales Manager is responsible for leading and managing a sales team. They work with sales representatives to develop and implement sales strategies, and they track and monitor sales performance. This course may be useful in helping a Sales Manager understand how to effectively lead a team and provide feedback to sales representatives. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Sales Manager who wants to be successful in their role.
Business Analyst
A Business Analyst is responsible for analyzing business processes and developing solutions to improve efficiency and effectiveness. They work with stakeholders to gather requirements and develop solutions that meet the needs of the business. This course may be useful in helping a Business Analyst understand how to effectively lead a team and provide feedback to team members. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Business Analyst who wants to be successful in their role.
Software Engineer
A Software Engineer is responsible for designing, developing, and maintaining software applications. They work with stakeholders to gather requirements and develop solutions that meet the needs of the business. This course may be useful in helping a Software Engineer understand how to effectively lead a team and provide feedback to team members. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Software Engineer who wants to be successful in their role.
Data Analyst
A Data Analyst is responsible for collecting, cleaning, and analyzing data to identify trends and patterns. They work with stakeholders to develop and implement data-driven solutions. This course may be useful in helping a Data Analyst understand how to effectively lead a team and provide feedback to team members. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Data Analyst who wants to be successful in their role.
Financial Analyst
A Financial Analyst is responsible for analyzing financial data and developing recommendations for investment decisions. They work with clients to assess risk and return, and they provide guidance on investment strategies. This course may be useful in helping a Financial Analyst understand how to effectively lead a team and provide feedback to team members. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Financial Analyst who wants to be successful in their role.
Operations Manager
An Operations Manager is responsible for overseeing the day-to-day operations of a company or organization. They work with department heads to ensure that all departments are operating efficiently and effectively. This course may be useful in helping an Operations Manager understand how to effectively lead a team and provide feedback to employees. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Operations Manager who wants to be successful in their role.
Public relations manager
A Public Relations Manager is responsible for managing the public relations for a company or organization. They work with media outlets to promote the company or organization, and they respond to media inquiries. This course may be useful in helping a Public Relations Manager understand how to effectively lead a team and provide feedback to public relations team members. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Public Relations Manager who wants to be successful in their role.
Nonprofit Manager
A Nonprofit Manager is responsible for overseeing the operations of a nonprofit organization. They work with staff and volunteers to develop and implement programs and services, and they manage the organization's finances. This course may be useful in helping a Nonprofit Manager understand how to effectively lead a team and provide feedback to staff and volunteers. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Nonprofit Manager who wants to be successful in their role.
Education Administrator
An Education Administrator is responsible for overseeing the operations of an educational institution. They work with faculty and staff to develop and implement educational programs, and they ensure that the institution is operating efficiently and effectively. This course may be useful in helping an Education Administrator understand how to effectively lead a team and provide feedback to faculty and staff. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Education Administrator who wants to be successful in their role.
Event Manager
An Event Manager is responsible for planning and executing events. They work with clients to develop and implement event plans, and they coordinate with vendors to ensure that all aspects of the event run smoothly. This course may be useful in helping an Event Manager understand how to effectively lead a team and provide feedback to event team members. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Event Manager who wants to be successful in their role.
Healthcare Manager
A Healthcare Manager is responsible for overseeing the operations of a healthcare organization. They work with staff and physicians to develop and implement policies and procedures, and they ensure that the organization is operating efficiently and effectively. This course may be useful in helping a Healthcare Manager understand how to effectively lead a team and provide feedback to staff and physicians. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Healthcare Manager who wants to be successful in their role.
Marketing Manager
A Marketing Manager is responsible for planning and executing marketing campaigns. They work with marketing teams to develop and implement marketing strategies, and they track and monitor marketing performance. This course may be useful in helping a Marketing Manager understand how to effectively lead a team and provide feedback to marketing team members. The course also covers topics such as identifying leadership styles, improving communication skills, and building strong relationships with team members. These skills are essential for any Marketing Manager who wants to be successful in their role.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Cómo dar y recibir feedback.
Este libro explora en profundidad la importancia de la inteligencia emocional en las interacciones humanas, proporcionando herramientas prácticas para mejorar las habilidades de comunicación y liderazgo.
Este libro se centra en el papel de la inteligencia emocional en el liderazgo efectivo, ofreciendo estrategias para desarrollar la autoconciencia, la empatía y otras cualidades esenciales para los líderes.
Esta guía práctica proporciona técnicas y estrategias para negociar de manera efectiva, ayudando a los lectores a lograr mejores resultados en situaciones de negociación.
Este libro ofrece una perspectiva única sobre cómo dar y recibir amor en las relaciones, proporcionando un marco para comprender las diferentes formas en que las personas experimentan y expresan el amor.
Este libro desafía las normas tradicionales de liderazgo, abogando por un enfoque más auténtico y orientado a un propósito, proporcionando estrategias para liderar con integridad y pasión.
Este libro inspirador destaca el poder de las relaciones interpersonales en el liderazgo, proporcionando estrategias para construir equipos fuertes y fomentar una cultura de apoyo y colaboración.
Este libro explora el poder de la vulnerabilidad en las relaciones humanas, brindando estrategias para cultivar la autoaceptación, la compasión y la conexión con los demás.

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