Leadership: Designing Hybrid Teams, Work & Organization from Udemy

In the year 2020 we experienced the most massive social experiment in human history. In every company, in every country, on every continent we suddenly went from the necessity of "going to work" to the necessity of NOT going to work. There are lessons from this unintended experiment that will change our models of work forever. We are now entering an age of hybrid organizations with a flexible mix of at home and onsite work. Now we must figure out how to make this successful. That is the subject of this course.

Every organization must redesign its own work, teams and relationships to take advantage of the lessons that we can both perform much of our work from home and experience increased job satisfaction and productivity. Even the U.S. Federal Governments has accepted the new reality of hybrid organizations and is engaged in creating new rules and a new culture. This course is based on many years of designing organizations to be self-managing. It not only addresses management's responsibility to redesign systems and structures and management need to adopt new skills and style; but also the employees responsibility to manage their own work, space and motivation and to become great team members taking ownership of their own performance.

The course includes action learning assignments and recommends a blended learning model with learning teams and coaching. It also includes 30 downloadable case studies, exercises and other resources.

The instructor has been assisting organizations to change their culture for forty-five years, is the author of eleven books, and sixteen previous courses. He has more than 137,000 students and several best selling courses.

What's inside

Learning objectives

This course will guide you in designing and managing a hybrid system from both the company and the personal experience.
How to manage and motivate remote employees and teams.

How to self-manage within the hybrid system
How to remote or hybrid team meetings and problem-solving.

This course will guide you in designing and managing a hybrid system from both the company and the personal experience.
How to manage and motivate remote employees and teams.
How to self-manage within the hybrid system
How to remote or hybrid team meetings and problem-solving.

Syllabus

Introduction

Transitions - From Control to Committment

How Best to Use this Course

What Is A Hybrid Work System?

Traffic lights

Read about what's good

what should give you pause

and possible dealbreakers

Offers action learning assignments and downloadable case studies, exercises, and resources, which can be directly applied to real-world scenarios

Explores the redesign of systems and structures, which is essential for management to adapt to the evolving needs of hybrid teams

Focuses on personal responsibility, including self-discipline, workspace management, and time management, which are crucial for thriving in a hybrid setting

Examines the U.S. Federal Government's acceptance of hybrid organizations, which signals a broader trend and provides relevant context

Covers team facilitation skills, conflict resolution, and building trust, which are vital for effective collaboration in hybrid teams

Includes assignments to conduct internal surveys and define team processes, which may require access to internal company data and resources

Reviews summary

Practical guide to hybrid leadership and teams

According to learners, this course provides a practical framework for designing and leading hybrid teams and organizations. Many found the action learning assignments particularly useful for applying concepts immediately. The course covers essential topics like management responsibilities and team facilitation skills, which reviewers found valuable. While some earlier reviews noted parts felt theoretical or basic for experienced professionals, recent feedback is largely positive, suggesting the content remains relevant and offers actionable insights for navigating the shift to hybrid work.

Instructor knowledgeable, resources useful.

"The instructor is knowledgeable and clearly experienced."

"I found the downloadable resources and case studies very helpful."

"The supplemental materials added good context to the modules."

Facilitation section particularly valuable.

"The facilitator section was gold, really helpful for virtual meetings."

"The team facilitation skills modules were very helpful."

"I gained practical tips for facilitating hybrid team discussions."

Assignments help apply concepts immediately.

"The action learning assignments were great for applying concepts immediately."

"The assignments were challenging but useful for my work."

"I found the assignments action-oriented, which is good for practical learning."

Provides a practical framework for hybrid work.

"Provides a practical framework for designing and leading hybrid teams and organizations."

"Learned a lot about redesigning team processes for hybrid work."

"The framework presented is solid and applicable."

Some parts may feel basic or theoretical.

"Some parts felt a bit theoretical for me."

"The self-management section was a bit basic."

"I expected more depth on specific technologies for hybrid collaboration."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leadership: Designing Hybrid Teams, Work & Organization with these activities:

Review 'Remote: Office Not Required'

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Understand the core principles of remote work and team management before diving into hybrid models.

View Remote on Amazon

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Read the book, focusing on team structure.
Note key differences between remote and hybrid.
Summarize the book's main arguments.

Review Team Dynamics Concepts

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Solidify your understanding of team dynamics to better navigate hybrid team environments.

Browse courses on Team Dynamics

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Review notes on team roles and conflict.
Research common team dysfunctions.
Identify strategies for effective teamwork.

Design a Hybrid Team Model

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Apply course concepts by designing a hybrid team model for a specific scenario.

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Define the team's purpose and goals.
Determine the optimal mix of remote and on-site work.
Outline communication and collaboration strategies.
Develop a plan for managing performance.

Four other activities

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Show all seven activities

Create a Guide to Hybrid Meeting Etiquette

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Reinforce your understanding of hybrid meeting best practices by creating a practical guide.

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Research best practices for hybrid meetings.
Outline key etiquette guidelines.
Design the guide for clarity and accessibility.

Role-Play Conflict Resolution Scenarios

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Improve your conflict resolution skills through simulated hybrid team scenarios.

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Identify common conflict scenarios in hybrid teams.
Practice active listening and empathy.
Develop strategies for finding common ground.

Review 'The Culture Map'

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Expand your understanding of cultural nuances in hybrid teams to foster inclusivity and effective communication.

View The Culture Map (INTL ED) on Amazon

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Read the book, focusing on communication styles.
Identify cultural dimensions relevant to hybrid teams.
Reflect on how cultural differences impact team dynamics.

Mentor Junior Colleagues on Hybrid Work Best Practices

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Solidify your knowledge by guiding others in adopting effective hybrid work strategies.

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Offer guidance on time management and self-discipline.
Share tips for effective communication and collaboration.
Provide support for navigating hybrid team challenges.

Career center

Learners who complete Leadership: Designing Hybrid Teams, Work & Organization will develop knowledge and skills that may be useful to these careers:

Organizational Development Consultant

An organizational development consultant focuses on improving workplace effectiveness, and this course directly addresses how to optimize hybrid work models, a critical element in today's business world. A consultant analyzes organizational structures, team dynamics, and management practices, and then develops strategies for improvement. This course provides insights into designing hybrid systems, team management, and self-management, all relevant to this work. The course’s emphasis on understanding the needs of both the company and the employee and its focus on how to design systems that survive, makes this a beneficial course.

See salaries and explore the career path for Organizational Development Consultant

Team Leader

A team leader guides and motivates a specific group towards achieving goals, and this course provides practical tools to lead teams in a hybrid work environment. Team leaders are responsible for ensuring smooth work processes and fostering a positive team culture, topics directly addressed by this course. The course covers team management, team facilitation, and the importance of team etiquette which are all required skills for this role. Moreover, the course emphasizes the responsibility of team members to manage their own performance, further empowering the team leader.

See salaries and explore the career path for Team Leader

Human Resources Manager

A human resources manager is involved in many aspects of employee management including the design and implementation of company policy, and this course is particularly relevant to understanding how to create systems around hybrid work. An HR manager works to maintain a positive work environment and needs to deeply understand employee needs, which is a specific focus of this course. The course’s focus on managing and motivating remote employees and teams will be especially helpful. Moreover, this course helps build the skills of a human resources manager in guiding and resolving conflicts.

See salaries and explore the career path for Human Resources Manager

Management Consultant

A management consultant works to advise organizations on how to improve performance and efficiency, and this course provides a direct understanding of how to create hybrid systems that are effective. Consultants often work with their clients' management teams, an area the course covers in length with its discussions of management responsibility and its focus on developing new skills and leadership style. A management consultant would benefit from the design principles and practical ideas provided here, allowing them to advise organizations on how to successfully implement hybrid work models.

See salaries and explore the career path for Management Consultant

Project Manager

A project manager is responsible for planning, organizing, and directing the completion of projects while ensuring these projects are on time and within budget. This course can help a project manager understand how processes work in a hybrid environment, while allowing them to develop important team leadership skills. It is beneficial that the course covers team roles and responsibilities as well as process improvement, both of which are important aspects of the work of a project manager. The course also covers problem solving in a hybrid world, which is necessary to effectively manage projects.

See salaries and explore the career path for Project Manager

Training and Development Specialist

A training and development specialist designs and conducts training programs to enhance employee skills, and this course may be useful in designing training content related to hybrid work. This course provides a framework for understanding the challenges and opportunities in the remote and hybrid environment, which a training specialist can use to create relevant learning materials. The course’s focus on self management, team management, and team facilitation can inform training programs on those topics. The material on the employee's responsibility to manage work, space and motivation would also be valuable.

See salaries and explore the career path for Training and Development Specialist

Operations Manager

An operations manager oversees the daily activities of a company, and this course may be useful for understanding how to adapt those operations to a hybrid work model. An operations manager must optimize processes and ensure efficiency, and the course emphasizes how to redesign systems to improve performance in a hybrid setting. The course includes discussions of standard work, continuous improvement, and problem-solving, which are all crucial to the work of an operations manager. The material on visual display and root cause analysis may also be helpful.

See salaries and explore the career path for Operations Manager

Corporate Trainer

A corporate trainer designs and delivers training programs to employees, and this course may be useful for those who wish to train others on how to navigate hybrid work environments. This course offers information about the challenges and possibilities for hybrid work, as well as how to manage teams and motivate team members. The course’s focus on team roles and responsibilities, conflict resolution, and self management makes it valuable for anyone who wishes to create training programs on these topics. The course is also valuable when considering its action learning assignments and downloadable resources.

See salaries and explore the career path for Corporate Trainer

Change Management Specialist

A change management specialist helps organizations manage transitions, and given the course's focus on new modes of work, this course may be useful. This course provides a framework to navigate a shift to hybrid work models, a common change initiative. This course helps one learn how to design a hybrid system that takes into account both the needs of the employer and those of the employee. Additionally, the course helps the learner develop an understanding of how to create and maintain a new culture, a critical skill for a change management specialist.

See salaries and explore the career path for Change Management Specialist

Business Analyst

A business analyst evaluates processes and systems to improve business operations, and the analysis of hybrid working models in this course may be useful. This course addresses the changes encountered when adapting to hybrid work, and a business analyst needs to take those kinds of changes into consideration. This course covers how to design systems that survive, including how to create effective team processes, which is valuable for a business analyst to understand. The course provides a framework for process improvement which aligns with the problem-solving responsibilities of this role.

See salaries and explore the career path for Business Analyst

Instructional Designer

An instructional designer creates learning materials, and this course may provide an understanding of the hybrid workplace which can be valuable for building training modules. The course covers various aspects of hybrid work, such as team dynamics and self-management, that an instructional designer may find useful. The course also provides a good overview of key concepts for understanding the challenges of hybrid work, making it a practical resource for designing training programs. The material on action learning assignments and resources may also help enhance instructional design content.

See salaries and explore the career path for Instructional Designer

Recruitment Specialist

A recruitment specialist focuses on finding and attracting qualified candidates for a company, and this course may be useful in understanding how to adapt recruitment processes to hybrid work. A recruitment specialist needs to understand the skills required for a hybrid work environment. This course can help them identify the skills and personal characteristics that would make a candidate a good fit for hybrid teams. This course also provides insight into how to create a positive and productive remote work experience, which can be attractive to candidates.

See salaries and explore the career path for Recruitment Specialist

Customer Success Manager

A customer success manager works to ensure clients are satisfied and successful with a product or service, and this course may be useful in adapting to a remote support model. The course covers the importance of communication and teamwork in a remote environment, elements that are key to effective customer engagement. While this course mainly addresses internal teams, it also provides helpful information about how to establish clear communication, manage relationships, and solve problems collaboratively. This directly relates to the kind of work done by a customer success manager.

See salaries and explore the career path for Customer Success Manager

Sales Manager

A sales manager directs a team of sales professionals and is responsible for achieving sales targets; this course may be useful in providing an understanding of how to effectively lead a team in a hybrid work environment. This course covers how to manage and motivate remote team members, which is particularly relevant as sales teams increasingly adopt hybrid models. The course's focus on team roles and responsibilities and enhancing team communication helps build a foundation for sales managers who may wish to build more productive teams. The material on self management and motivation will also help build a skilled sales manager.

See salaries and explore the career path for Sales Manager

Public Relations Specialist

A public relations specialist manages a company's reputation with the public and media, and this course may be useful to help create an internal culture that promotes positive public perception. It may be helpful to understand the design of hybrid work models from this course as they can be presented to the media. This course teaches the importance of managing internal team dynamics, which can have a direct influence on public image if these teams are speaking with the public. The focus on team etiquette and conflict resolution are both relevant to someone who seeks to maintain a positive perception of an organization.

See salaries and explore the career path for Public Relations Specialist

Leadership

Designing Hybrid Teams, Work & Organization

What's inside

Learning objectives

Syllabus

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Reviews summary

Practical guide to hybrid leadership and teams

Activities

Career center

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