Comunicación, experimentación y aprendizaje en liderazgo from Coursera

Este es un curso práctico, enfocado en planear experimentos, ensayos y errores para intervenir en sistemas humanos y movilizarlos a trabajar en desafíos complejos. El Liderazgo para problemas complejos es un deporte de contacto, es muy útil entrenar, tener planes y luego ser capaz de improvisar efectivamente durante la acción. Este es un curso práctico, enfocado a darte oportunidades para desarrollar/profundizar:

1. habilidades para investigar y movilizar un sistema humano a través de estrategias de ensayo, error, reflexión y aprendizaje

2. habilidades sociales para crear lazos, alianzas, comunidades

3. habilidades de comunicación para tener conversaciones incómodas, valientes y cruciales

4. habilidades para crecer desde el fracaso

5. habilidades emocionales para ponerte en los zapatos de otros, para entender sus temores y motores, para ayudar a otros a usar sus emociones para su bien y el bien del grupo

Estos objetivos de aprendizaje implican que el curso al que vas a entrar no está diseñado de forma convencional, como clases magistrales en las que un experto te “enseña” conceptos, sino que el rol de los profesores en este curso es el de diseñar oportunidades de aprendizaje para ti, y acompañarte en reflexionar sobre ellas.

"Comunicación, Experimentación y Aprendizaje en Liderazgo" es el tercero de cuatro cursos que componen el programa especializado en “Liderazgo Efectivo para el Siglo XXI”. Los otros tres cursos son: "Estilos de Liderazgo: Opciones para Avanzar en Desafíos Complejos"; : "Autoliderazgo y Gestión de Emociones para Avanzar en Desafíos Complejos"; y "Liderazgo para el siglo XXI: Proyecto Final". Puedes tomar todos los cursos por separado o sólo uno de ellos, sin embargo te recomendamos que te inscribas y participes en los cuatro, ojalá en el orden que te proponemos.

Este curso y el programa están dirigido a cualquier persona interesada en conectarse con sus propósitos y profundizar sus habilidades para progresar en desafíos personales y colectivos muy complejos. Es especialmente útil para personas en mandos medios y altos en organizaciones públicas, privadas y no gubernamentales (ONGs). También para líderes comunitarios, activistas y en general gente que trabaja con personas y que necesita desarrollar o profundizar habilidades y herramientas para crear, a partir de grupos con opiniones e intereses diversos comunidades que trabajan juntas para avanzar en los temas que les importan. Va a ser útil, también, para personas interesadas en aprender a mejorar los resultados que observan en su esfera de vida más personal.

What's inside

Syllabus

Liderazgo consciente

Te damos la bienvenida al curso Comunicación, experimentación y aprendizaje para liderazgo. Este es el tercer curso del programa especializado: Liderazgo efectivo para el siglo XXI. En este primer módulo vamos a empezar por conocernos y comprometernos con la comunidad de aprendizaje que queremos crear. Luego practicaremos varias herramientas transversales claves para intervenir de forma consciente en sistemas humanos con el afán de energizarlos y generar transformaciones interesantes. Vamos a cerrar recordando o presentando la espiral de liderazgo consciente. Esta es una metodología para diagnosticar los temas que te interesan a ti y a los sistemas humanos; útil en el diseño y aprendizaje de la creación y ejecución de experimentos para intervenir los sistemas humanos que afectan tus temas de interés, entenderlos mejor y energizar a personas a trabajar en progresar en ellos. Usaremos la espiral para familiarizarnos con un caso que usaremos transversalmente en el curso que se llama: un problema grande en una ciudad con río, basado en un caso real.

Conversaciones valientes

Te damos la bienvenida al segundo módulo del curso Comunicación, experimentación y aprendizaje para el liderazgo. En este módulo vamos a sentar las bases de la comunicación uno a uno en contextos exigentes. Empezamos por explorar los desafíos con la escucha y luego profundizamos en las herramientas de percepción, consciencia, emociones y lenguaje para preparar conversaciones valientes. Esas conversaciones en las que lo que está en juego es muy valioso para las partes, hay diferencias de opinión y es alta la probabilidad de que la conversación se de en un ambiente de alta emocionalidad "negativa" (rabia, tristeza, miedo). La mayoría de nosotros evitamos las conversaciones incómodas, o las tenemos de manera poco efectiva, a veces con resultados tóxicos. Convertirnos en expertos en estas conversaciones es quizá la habilidad más valiosa para intervenir conscientemente en los sistemas humanos que queremos energizar.

Conversaciones en equipos

Te damos la bienvenida al tercer módulo del curso Comunicación, experimentación y aprendizaje en liderazgo. Vamos a empezar por diagnosticar las típicas disfunciones de los grupos (de trabajo), que nos invitan a intervenirlos. Luego, identificamos maneras de intervenir equipos, de los que eres miembro, desde el rol que tú juegas en ellos. Específicamente nos vamos a concentrar en que practiques herramientas para tener conversaciones valientes en equipo. Como campo de práctica usaremos una película ( "12 hombre en pugna" ) y algunos espacios que elijas en tu vida real, y reflexionaremos juntos sobre lo que aprendamos allí.

Conversaciones en redes sociales

Te damos la bienvenida al cuarto módulo del curso comunicación, experimentación y aprendizaje para el liderazgo. En este módulo vamos a aumentar la escala de intervención a grupos muy grandes y en muchos sentidos difíciles de diagnosticar: las redes sociales. ¿Usas las redes sociales? ¿Qué oportunidades te dan y qué riesgos presentan? Varios expertos nos ayudarán con herramientas y consejos para intervenir conscientemente en ellas con el propósito de energizar personas y lograr progreso en desafíos complejos e importantes.Te invitaremos a poner sus consejos en práctica y a reflexionar sobre las oportunidades y los riesgos que se te presentan.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Es apropiado para personas que buscan mejorar sus capacidades de liderazgo en situaciones difíciles

Proporciona métodos para comprender los miedos y motivaciones de los demás

Enseña a utilizar las emociones de manera constructiva para el beneficio individual y colectivo

Está diseñado para ser práctico, con oportunidades de desarrollar habilidades a través de la experimentación

Incluye herramientas para crear alianzas y comunidades

Se centra en desarrollar habilidades de comunicación para abordar conversaciones incómodas

Reviews summary

Leadership intervention skills

This course is highly rated by its students, with all reviews indicating that the learner found value in the course's content. Students praise the focus on developing skills for intervening in human systems through a combination of planning, experimentation, and reflection.

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Comunicación, experimentación y aprendizaje en liderazgo with these activities:

Connect with a mentor to refine your leadership development plans

Show steps

Seeking guidance from experienced leaders can accelerate your progress in understanding and applying leadership principles.

Browse courses on Leadership Development

Show steps

Identify potential mentors within your network or through professional organizations.
Reach out to potential mentors and express your interest in connecting.
Schedule regular meetings to discuss your leadership goals and challenges.

Create a personal leadership mission statement

Show steps

Articulating your values and aspirations will provide a foundation for your leadership journey.

Browse courses on Self-Reflection

Show steps

Spend time reflecting on your values, strengths, and aspirations.
Draft a statement that captures your vision for your leadership.
Seek feedback from trusted peers or mentors to refine your statement.

Learn about different leadership styles and their effectiveness

Show steps

Understanding various leadership approaches will equip you to adapt your style to different situations.

Browse courses on Leadership Styles

Show steps

Research different leadership styles and their characteristics.
Use case studies or real-world examples to analyze the effectiveness of different styles.

Five other activities

Expand to see all activities and additional details

Show all eight activities

Practice active listening and communication techniques

Show steps

Effective communication is essential for successful leadership.

Browse courses on Active Listening

Show steps

Engage in role-playing exercises to practice active listening and communication techniques.
Seek feedback from peers or mentors to improve your communication skills.

Participate in peer learning groups or discussions

Show steps

Exchanging ideas and experiences with peers can broaden your perspectives and accelerate your development.

Show steps

Join or create peer learning groups focused on leadership development.
Engage in meaningful discussions and share your insights.

Engage in volunteer activities related to leadership development

Show steps

Volunteering in leadership roles provides hands-on experience and opportunities to refine your skills.

Browse courses on Volunteerism

Show steps

Identify organizations or initiatives that align with your leadership interests.
Seek opportunities to take on leadership responsibilities within these organizations.

Attend a workshop on leadership skills development

Show steps

Workshops provide intensive learning opportunities to enhance your leadership skills.

Show steps

Research and identify workshops that align with your learning goals.
Attend the workshops and actively participate in the activities.

Develop a leadership development plan to guide your progress

Show steps

Creating a personalized plan will provide a roadmap for your ongoing leadership journey.

Show steps

Assess your current leadership competencies and identify areas for growth.
Set specific, measurable, achievable, relevant, and time-bound development goals.

Career center

Learners who complete Comunicación, experimentación y aprendizaje en liderazgo will develop knowledge and skills that may be useful to these careers:

Corporate Communications Manager

Corporate Communications Managers build and maintain the public image of a company or organization. They develop and execute communication strategies, write press releases, and manage media relations. This course would be helpful for Corporate Communications Managers because it would teach them how to effectively communicate with stakeholders, build relationships with the media, and manage crisis situations.

See salaries and explore the career path for Corporate Communications Manager

Public relations manager

Public Relations Managers plan and execute public relations campaigns to promote a company or organization and its products or services. They write press releases, manage media relations, and develop social media strategies. This course would be helpful for Public Relations Managers because it would teach them how to effectively communicate with the public, build relationships with the media, and manage crisis situations.

See salaries and explore the career path for Public relations manager

Community Organizer

Community Organizers work with individuals and communities to identify and address social issues. They develop and implement community organizing campaigns, and work with policymakers to advocate for change. This course would be helpful for Community Organizers because it would teach them how to effectively communicate with stakeholders, build relationships with the community, and manage crisis situations.

See salaries and explore the career path for Community Organizer

Nonprofit Manager

Nonprofit Managers oversee the operations of nonprofit organizations. They develop strategic plans, manage budgets, and fundraising campaigns. This course would be helpful for Nonprofit Managers because it would teach them how to effectively communicate with donors, build relationships with the community, and manage crisis situations.

See salaries and explore the career path for Nonprofit Manager

Nonprofit Program Manager

Nonprofit Program Managers oversee the operations of nonprofit programs. They develop curriculum, manage budgets, and evaluate program outcomes. This course would be helpful for Nonprofit Program Managers because it would teach them how to effectively communicate with staff, build relationships with donors, and manage crisis situations.

See salaries and explore the career path for Nonprofit Program Manager

Public Affairs Manager

Public Affairs Managers manage the public relations and government relations functions of a company or organization. They develop and execute communication strategies, write press releases, and manage media relations. This course would be helpful for Public Affairs Managers because it would teach them how to effectively communicate with stakeholders, build relationships with the media, and manage crisis situations.

See salaries and explore the career path for Public Affairs Manager

Sustainability Manager

Sustainability Managers develop and implement sustainability programs. They work with stakeholders to identify environmental and social issues and develop solutions. This course would be helpful for Sustainability Managers because it would teach them how to effectively communicate with stakeholders, build relationships with the community, and manage crisis situations.

See salaries and explore the career path for Sustainability Manager

Corporate Social Responsibility Manager

Corporate Social Responsibility Managers develop and implement corporate social responsibility programs. They work with stakeholders to identify social and environmental issues and develop solutions. This course would be helpful for Corporate Social Responsibility Managers because it would teach them how to effectively communicate with stakeholders, build relationships with the community, and manage crisis situations.

See salaries and explore the career path for Corporate Social Responsibility Manager

Government Relations Manager

Government Relations Managers represent the interests of a company or organization before government agencies. They track legislation, meet with government officials, and develop lobbying strategies. This course would be helpful for Government Relations Managers because it would teach them how to effectively communicate with government officials, build relationships with policymakers, and manage crisis situations.

See salaries and explore the career path for Government Relations Manager

Event Manager

Event Managers plan and execute events, such as conferences, trade shows, and parties. They coordinate with vendors, negotiate contracts, and manage budgets. This course would be helpful for Event Managers because it would teach them how to effectively communicate with clients, build relationships with vendors, and manage crisis situations.

See salaries and explore the career path for Event Manager

Social Impact Manager

Social Impact Managers develop and implement social impact programs. They work with stakeholders to identify social issues and develop solutions. This course would be helpful for Social Impact Managers because it would teach them how to effectively communicate with stakeholders, build relationships with the community, and manage crisis situations.

See salaries and explore the career path for Social Impact Manager

Community Relations Specialist

Community Relations Specialists work with businesses, organizations, and governments to build and maintain relationships with the community. They develop and implement community outreach programs, and work with the media to promote a positive image of the organization. This course would be helpful for Community Relations Specialists because it would teach them how to effectively communicate with stakeholders, build relationships with the community, and manage crisis situations.

See salaries and explore the career path for Community Relations Specialist

Marketing Manager

Marketing Managers develop and execute marketing campaigns to promote products or services. They conduct market research, develop advertising and promotional materials, and manage social media campaigns. This course would be helpful for Marketing Managers because it would teach them how to effectively communicate with customers, build relationships with the media, and manage crisis situations.

See salaries and explore the career path for Marketing Manager

Community Outreach Director

Community Outreach Directors develop and implement programs to engage with the community and build relationships. They work with community organizations, schools, and businesses to identify needs and develop solutions. This course would be helpful for Community Outreach Directors because it would teach them how to effectively communicate with stakeholders, build relationships with the community, and manage crisis situations.

See salaries and explore the career path for Community Outreach Director

Social Worker

Social Workers provide support and assistance to individuals, families, and communities. They work with individuals to address mental health issues, provide counseling, and advocate for social services. This course would be helpful for Social Workers because it would teach them how to effectively communicate with clients, build relationships with the community, and manage crisis situations.

See salaries and explore the career path for Social Worker