Liderazgo y comunicación from Coursera

El líder ¿nace o se hace?

En este curso podrás identificar las características de quienes ejercen el liderazgo, que durante muchos años fue considerado como una habilidad innata, no adquirida y conforme a ciertos rasgos de la personalidad de algunos individuos. Sin embargo, las investigaciones, entre ellas la del Dr. Roberto Vola Luhrs en su libro “Lo que sobra es el Talento", han demostrado que determinadas circunstancias favorecen al desarrollo de estas habilidades en algunos individuos. Según esto, al líder lo hacen también las situaciones, por lo tanto, los estilos de liderazgo deben ser acordes con las circunstancias.

El rol del líder implica gestionar individuos y estos no son todos iguales. El liderazgo es circunstancial y para ello se requiere de capacidad y habilidades que permitan al líder evaluar las situaciones particulares y variar su estilo de liderazgo de acuerdo con ellas, es decir, no se debe permanecer estático.

Recorriendo este curso lograrás tener un criterio para reconocer los tipos de liderazgo y la importancia de la comunicación, su complejidad e influencia directa sobre los modelos mentales y las reacciones de las personas, pues la incorrecta descodificación de un mensaje resultará en un error o confusión posterior, que afectará el sentido de la comunicación.

Finalmente, comprenderás que el líder actúa como formador, coach y propiciador de un clima de confianza donde quiera que sea llamado a actuar.

What's inside

Syllabus

Contrato psicológico y habilidades sociales

En este módulo trataremos los conceptos de análisis y comprensión de los aspectos racionales del contrato psicológico. La gestión de las diferencias generacionales; asi como también habilidades sociales, comunicación verbal y no verbal.

Estilos de liderazgo y el lenguaje

En este módulo trataremos los estilos del liderazgo situacional y la capacidad de flexibilizar la conducta al entorno. La adptación del lenguaje al segmento dirigido de acuerdo a la programación neurolinguistica.

Definición de objetivos y habilidades para trasmitirlos

Cuando se toma una dirección, es importante establecer una estrategia; para ello será de vital importancia definir los recursos materiales, intelectuales, emocionales y el ámbito de actuación en donde el equipo de colaboradores asuma los compromisos que se desprendan de nuestras metas y objetivos.

El líder como formador, coach y propiciador de clima de confianza

En el último módulo se desarrollan las habilidades del líder como formador, coach, desarrollador de talento y propiciador de clima de confianza.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Aborda el liderazgo circunstancial, un concepto fundamental para los gerentes y líderes modernos

Ofrece habilidades prácticas para evaluar situaciones y adaptar los estilos de liderazgo en consecuencia

Explora la comunicación efectiva, esencial para el liderazgo exitoso

Destaca la importancia del clima de confianza, un factor crucial para la colaboración y el éxito del equipo

El instructor Agustín Orlandi es un experto reconocido en liderazgo y gestión

Requiere conocimientos previos en gestión o liderazgo, lo que puede ser una barrera para algunos alumnos

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Liderazgo y comunicación with these activities:

Practice Active Listening Techniques

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Improve your communication skills by practicing active listening techniques.

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Find a partner and take turns practicing active listening.
One person speaks while the other listens, using techniques like paraphrasing and asking clarifying questions.
Provide feedback to each other on the effectiveness of your listening skills.

Create a Leadership Style Self-Assessment

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Develop self-awareness and adaptability by reflecting on your own leadership style.

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Research different leadership styles and their characteristics.
Identify situations where you have demonstrated leadership.
Analyze your behaviors and identify which leadership styles you most closely align with.
Create a written or visual representation of your self-assessment.

Practice Managing Conflict and Resolving Disputes

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Develop the skills to effectively manage and resolve conflicts within a team or organization.

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Familiarize yourself with different conflict resolution techniques.
Role-play common conflict scenarios with a partner.
Practice active listening, empathy, and negotiation skills.
Seek feedback on your conflict resolution approach.

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Explore Case Studies on Effective Leadership

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Learn from real-world examples and gain insights into successful leadership practices.

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Search for credible case studies on effective leadership.
Read and analyze the case studies, identifying key leadership strategies and outcomes.
Discuss the case studies with peers or a mentor to gain different perspectives.

Career center

Learners who complete Liderazgo y comunicación will develop knowledge and skills that may be useful to these careers:

Communications Manager

A Communications Manager plans and oversees all internal and external communication for an organization. As a Communications Manager, you will need to be able to convey information clearly and persuasively in order to influence audiences. This course provides an in-depth exploration of communication's role in leadership. You'll learn how to use non verbal cues and adapt your language to connect with different personalities and types of people. This will help you as a Communications Manager when interacting with your audience.

See salaries and explore the career path for Communications Manager

Human Resources Manager

Human Resources Managers are responsible for overseeing the planning, implementation, and evaluation of employee relations policies, programs, and practices. In this course, you'll explore the role of leadership and communication in motivating and managing individuals within a workplace setting. This will help you as a Human Resources Manager to build a positive and productive work environment.

See salaries and explore the career path for Human Resources Manager

Training and Development Manager

As a Training and Development Manager, you will develop and implement training and development programs for employees. This course will help you understand the different styles of leadership and how to use them to motivate and inspire your team. You'll also learn how to create a positive and supportive learning environment.

See salaries and explore the career path for Training and Development Manager

Organizational Development Manager

An Organizational Development Manager leads organizational change and development efforts to improve overall effectiveness. This course will help you understand the fundamentals of leadership and how to apply them to help organizations achieve their goals. You'll also learn how to assess organizational needs and develop tailored solutions.

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Sales Manager

A Sales Manager leads and motivates a team of salespeople to achieve sales goals. This course will provide you with the communication skills you need to build relationships with clients and persuade them to make purchases. You'll also learn how to set clear goals and track progress towards achieving them.

See salaries and explore the career path for Sales Manager

Marketing Manager

A Marketing Manager develops and executes marketing campaigns to promote products or services. This course will teach you how to communicate effectively with your target audience and persuade them to take action. You'll also learn how to use different marketing channels to reach your goals.

See salaries and explore the career path for Marketing Manager

Public relations manager

As a Public Relations Manager, you will manage and respond to media inquiries, build relationships with key influencers, and promote your organization's image. This course will provide you with the communication and leadership skills you need to effectively manage your organization's reputation.

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Event Manager

An Event Manager plans and executes events for clients. This course will teach you how to communicate effectively with clients, vendors, and attendees. You'll also learn how to manage budgets, negotiate contracts, and ensure that events run smoothly.

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Customer Success Manager

As a Customer Success Manager, you will be responsible for ensuring that customers are satisfied with your company's products or services. This course will provide you with the communication and problem-solving skills you need to build strong relationships with customers and resolve their issues.

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Project Manager

Project Managers plan, execute, and close projects. This course will teach you the leadership and communication skills you need to effectively manage projects and teams. You'll also learn how to set clear goals, track progress, and resolve issues.

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Business Analyst

A Business Analyst identifies and analyzes business needs and develops solutions to improve business processes. This course will provide you with the communication and analytical skills you need to effectively gather and interpret information and develop solutions that meet business needs.

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Data Analyst

A Data Analyst collects, cleans, and analyzes data to identify trends and patterns. This course will provide you with the communication and analytical skills you need to effectively interpret data and communicate your findings to others.

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Software Engineer

Software Engineers design, develop, and test software systems. This course may be useful as it will provide you with a foundation in communication that will help you work effectively with team members and clients.

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Web Developer

Web Developers design and develop websites. This course may be useful as it will provide you with a foundation in communication that will help you work effectively with team members and clients.

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Database Administrator

A Database Administrator manages and maintains databases. This course may be useful as it will provide you with a foundation in communication that will help you work effectively with team members and clients.

See salaries and explore the career path for Database Administrator

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