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Stephen Haunts

The level of satisfaction you get from working at a company can be directly related to the quality and health of the relationships you forge with your co-workers. In this course, we will explore how to build work relationships that last.

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The level of satisfaction you get from working at a company can be directly related to the quality and health of the relationships you forge with your co-workers. In this course, we will explore how to build work relationships that last.

Strong interpersonal relations along with a culture of diversity and inclusion can have a massive impact on your experiences at any organization. Unhealthy relationships can be a huge contributor to a high staff turnover with people leaving a position due to not getting on with their co-workers. In this course, Building Healthy Interpersonal Relationships at Work, you will gain the ability to develop interpersonal relationships that last and that benefit both you, your colleagues, and your organization. First, you will explore the importance of interpersonal relationships. Next, you will then look at techniques for developing good relationships at work. Then, you will discover the importance of diversity and inclusion in the workplace for different groups such as cultural, race, age, gender identity, religious, socioeconomic, and disability diversity. Finally, you will learn how to resolve conflicts in the workplace. When you're finished with this course, you will have the skills and knowledge to build lasting relationships based on trust, diversity, and inclusion, and the ability to resolve conflicts in the workplace.

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What's inside

Syllabus

Course Overview
Understanding Interpersonal Relationships
Developing Good Relationships at Work
Understanding the Importance of Respecting Diversity
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Maintaining Good Relationships at Work
Understanding Ways of Resolving Conflict
Course Summary

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines interpersonal relationships, which is standard in management
Teaches techniques for developing good relationships at work, which helps learners build effective teams and improve workplace culture
Develops the skills to resolve conflicts in the workplace, which are core skills for managers and leaders
Taught by Stephen Haunts, who are recognized for their work in building healthy interpersonal relationships at work
Examines the importance of diversity and inclusion in the workplace, which is highly relevant to modern organizations
Explores ways of resolving conflict, which can help learners improve their communication skills and build stronger relationships

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Building Healthy Interpersonal Relationships at Work with these activities:
Review interpersonal communication skills
Refresh prior knowledge of interpersonal communication skills to ensure a strong foundation for the course.
Show steps
  • Read articles and books on interpersonal communication.
  • Watch videos and listen to podcasts on interpersonal communication.
  • Practice interpersonal communication skills with friends, family, or colleagues.
Follow online tutorials on conflict resolution
Develop skills for resolving conflicts effectively by following structured tutorials.
Browse courses on Conflict Resolution
Show steps
  • Search for online tutorials on conflict resolution.
  • Select tutorials that cover topics relevant to your work environment.
  • Follow the tutorials and complete the exercises provided.
Engage in peer discussions
Enhance communication and understanding by engaging in discussions with peers from diverse backgrounds.
Show steps
  • Join online forums or discussion groups related to interpersonal communication.
  • Attend workshops or webinars on diversity and inclusion.
Five other activities
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Show all eight activities
Complete interpersonal communication exercises
Reinforce understanding of interpersonal communication concepts through guided exercises.
Show steps
  • Participate in role-playing exercises to practice communication skills.
  • Complete online simulations and assessments to evaluate communication abilities.
Develop a conflict resolution plan
Apply understanding of conflict resolution principles by creating a plan to address conflicts in the workplace.
Browse courses on Conflict Resolution
Show steps
  • Identify common sources of conflict in the workplace.
  • Develop strategies for preventing and resolving conflicts.
  • Create a conflict resolution plan that outlines these strategies.
Develop a diversity and inclusion plan
Apply understanding of diversity and inclusion principles by creating a plan to improve the workplace environment.
Browse courses on Diversity and Inclusion
Show steps
  • Research best practices for creating a diverse and inclusive workplace.
  • Identify areas for improvement within your organization.
  • Develop a plan to address the identified areas for improvement.
  • Implement the plan and track its progress.
Compile a resource list on diversity and inclusion
Expand knowledge of diversity and inclusion resources to support ongoing learning and application.
Browse courses on Diversity and Inclusion
Show steps
  • Gather articles, videos, books, and websites on diversity and inclusion.
  • Organize the resources into categories, such as best practices, case studies, and training materials.
  • Share the resource list with colleagues and peers.
Volunteer in a diverse community
Immerse yourself in a diverse environment to gain firsthand experience and build empathy.
Browse courses on Diversity and Inclusion
Show steps
  • Identify volunteer opportunities that focus on diversity and inclusion.
  • Contact the organization and inquire about volunteer opportunities.
  • Participate in volunteer activities and engage with people from diverse backgrounds.

Career center

Learners who complete Building Healthy Interpersonal Relationships at Work will develop knowledge and skills that may be useful to these careers:
Supervisor
Supervisors are responsible for overseeing the work of a team of employees. In order to be successful in this career, it is important to build strong relationships with employees, as well as understand the importance of diversity and inclusion in the workplace. This course on Building Healthy Interpersonal Relationships at Work will provide you with the skills and knowledge to build lasting relationships based on trust, diversity, and inclusion.
Manager
Managers are responsible for overseeing the work of a team of employees. In order to be successful in this career, it is important to build strong relationships with employees, as well as understand the importance of diversity and inclusion in the workplace. This course on Building Healthy Interpersonal Relationships at Work will provide you with the skills and knowledge to build lasting relationships based on trust, diversity, and inclusion.
Team Leader
Team Leaders are responsible for leading and motivating a team of employees. In order to be successful in this career, it is important to build strong relationships with team members, as well as understand the importance of diversity and inclusion in the workplace. This course on Building Healthy Interpersonal Relationships at Work will provide you with the skills and knowledge to build lasting relationships based on trust, diversity, and inclusion.
Human Resources Manager
Human Resources Managers are responsible for overseeing human resources activities within an organization. This includes recruiting, hiring, training, and developing employees. In order to be successful in this role, it is important to build strong relationships with employees, as well as understand the importance of diversity and inclusion. This course on Building Healthy Interpersonal Relationships at Work will provide you with the skills and knowledge to build lasting relationships based on trust, diversity, and inclusion.
Human Resources Business Partner
Human Resources Business Partners work with business leaders to help them improve the performance of their teams. In order to be successful in this career, it is important to build strong relationships with business leaders, as well as understand the importance of diversity and inclusion in the workplace. This course on Building Healthy Interpersonal Relationships at Work will provide you with the skills and knowledge to build lasting relationships based on trust, diversity, and inclusion.
Therapist
Therapists work with individuals, families, and groups to help them improve their mental health. In order to be successful in this career, it is important to build strong relationships with clients, as well as understand the importance of diversity and inclusion in the workplace. This course on Building Healthy Interpersonal Relationships at Work will provide you with the skills and knowledge to build lasting relationships based on trust, diversity, and inclusion.
Mediator
Mediators work with disputing parties in order to help them reach an agreement. They must be able to build strong relationships with all parties involved, as well as understand the importance of diversity and inclusion to resolve the conflict. This course will teach you techniques for developing good relationships at work, as well as the importance of respecting diversity and resolving conflict in the workplace. These skills are valuable to Mediators as they help build the foundation for successful mediation.
Negotiator
Negotiators work with disputing parties in order to help them reach an agreement. They must be able to build strong relationships with all parties involved, as well as understand the importance of diversity and inclusion to resolve the conflict. This course will teach you techniques for developing good relationships at work, as well as the importance of respecting diversity and resolving conflict in the workplace. These skills are valuable to Mediators as they help build the foundation for successful negotiation.
Project Manager
Project Managers are responsible for planning, coordinating, and executing projects. In order to be successful in this career, it is important to build strong relationships with team members, as well as understand the importance of diversity and inclusion in the workplace. This course will teach you techniques for developing good relationships at work, as well as the importance of respecting diversity and resolving conflict in the workplace. These skills are essential for Project Managers as they help build the foundation for successful project management.
Social Worker
Social Workers work with individuals, families, and groups to help them improve their well-being. In order to be successful in this career, it is important to build strong relationships with clients, as well as understand the importance of diversity and inclusion in the workplace. This course on Building Healthy Interpersonal Relationships at Work will provide you with the skills and knowledge to build lasting relationships based on trust, diversity, and inclusion.
Recruiter
Recruiters are responsible for finding and hiring qualified candidates for open positions. In order to be successful in this career, it is important to build strong relationships with candidates and clients, as well as understand the importance of diversity and inclusion in the workplace. This course will teach you techniques for developing good relationships at work, as well as the importance of respecting diversity and resolving conflict in the workplace. These skills are essential for Recruiters as they help build the foundation for successful recruiting.
Counselor
Counselors work with individuals, families, and groups to help them improve their mental health. In order to be successful in this career, it is important to build strong relationships with clients, as well as understand the importance of diversity and inclusion in the workplace. This course on Building Healthy Interpersonal Relationships at Work will provide you with the skills and knowledge to build lasting relationships based on trust, diversity, and inclusion.
Trainer
Trainers are responsible for developing and delivering training programs for employees. In order to be successful in this career, it is important to build strong relationships with employees, as well as understand the importance of diversity and inclusion. This course will teach you techniques for developing good relationships at work, as well as the importance of respecting diversity and resolving conflict in the workplace. These skills are essential for Trainers as they help build the foundation for successful training programs.
Consultant
Consultants work with organizations to improve their efficiency and performance. In order to be successful in this career, it is important to build strong relationships with clients, as well as understand the importance of diversity and inclusion in the workplace. This course on Building Healthy Interpersonal Relationships at Work will help you understand how to build strong relationships at work, as well as the importance of respecting diversity and resolving conflict in the workplace.
Organizational Development Manager
Organizational Development Managers work on improving and developing an organization by helping an organization take a look at its effectiveness, performance, and efficiency. To be successful in this career, it is important to develop healthy interpersonal relationships with colleagues, as well as understand diversity and inclusion as it relates to your organization. This course will help you understand how to build strong relationships at work and learn ways to maintain good relationships with your colleagues. It will also help you understand the importance of respecting diversity and resolving conflict in the workplace.

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Building Healthy Interpersonal Relationships at Work.
Offers practical strategies for navigating challenging interpersonal conversations, enhancing communication skills, and resolving conflicts effectively within the workplace.
Serves as a comprehensive guide to addressing complex and sensitive conversations at work, providing tools for constructive dialogue, empathy, and finding common ground.
Explores the concept of expressing appreciation in the workplace, recognizing that individuals have varying preferences for receiving gratitude, contributing to a positive and appreciative work environment.
Highlights the importance of cultural diversity in the workplace, offering guidance on navigating cultural differences, adapting communication styles, and fostering inclusive and respectful work environments.
Explores the complexities of leadership in today's rapidly changing world, providing a framework for understanding and adapting to dynamic work environments and fostering collaboration.
Challenges the prevailing notion of extroversion as the ideal workplace personality, highlighting the strengths and contributions of introverted individuals and advocating for inclusivity and diverse perspectives.
Emphasizes the critical role of trust in building strong relationships, offering practical strategies for fostering trust, reducing bureaucracy, and creating high-performing teams.
Explores the principles of conscious leadership, emphasizing the importance of self-awareness, empathy, and servant leadership, offering a framework for creating a more humane and sustainable workplace.

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