Competencias en Telesalud para el profesional de la salud from Coursera

Desde la aparición del nuevo coronavirus a finales del 2019, el virus se ha extendido a todos los rincones de la tierra. Los costos han sido altísimos porque los contagios han ido aumentando y la pérdida de vidas humanas, lo que forzó una nueva “normalidad” de cómo hacer la atención en salud. El reto de cuidar la salud de los pacientes y sus familias, y nuestras comunidades aledañas, es titánico. ¿Cómo ofrecer servicios de salud de calidad durante esta crisis?, ¿cómo hacerle para no descuidar la atención a pacientes con enfermedades crónicas mientras evitamos exponerlos a riesgos innecesarios?

Algunas de las soluciones más socorridas se han construido sobre la telesalud, estrategia que hemos de abordar en este curso. La telesalud se refiere a la estrategia integral de ofrecer atención a la salud, capacitación para profesionales de la salud en desarrollo, reuniones administrativas o mantenimiento de un expediente electrónico, y servicios proporcionados de educación al paciente por trabajadores sociales de forma remota.

Los objetivos del curso son los siguientes:

• Identificar estrategias para la comunicación efectiva con el paciente y su familia en entornos virtuales y a distancia.

• Discutir los principios que rigen el trabajo interdisciplinario para la atención de la salud de forma remota.

• Evaluar las tendencias de tecnología que habilitan la interacción remota con el paciente.

• Analizar la interrelación de la formación de recursos humanos de salud y la prestación de atención en el contexto de la telesalud.

What's inside

Syllabus

Tema 1. Habilidades blandas y competencias para comunicación en entornos virtuales y a distancia

Tema 2. El trabajo interdisciplinario en la atención clínica

En la medida que los sistemas de salud se enfrentan a la necesidad impostergable de satisfacer una mayor demanda de servicios, manteniendo una atención de calidad y factible de implementar con los recursos disponibles, es necesario integrar nuevas formas de organización. Estas nuevas formas, como la ofrecida por la telesalud, deben frecuentemente reconciliar intereses o prioridades de distintos departamentos, dependencias y profesionales de la salud, para ofrecer un trato coordinado, cálido y centrado en el paciente.

Tema 3. Tecnología como facilitador de la teleatención

Recientemente, la adopción de las tecnologías de información en la atención en salud ha avanzado considerablemente. Una de las fuerzas impulsoras a las cuales se atribuye esta adopción es la optimización de los métodos de fabricación y desarrollo, lo cual ha disminuido también los costos de la integración de infraestructura en hospitales y centros de atención clínica. Otra es que el proceso de atención a la salud de forma remota resuelve una necesidad del paciente, casi de forma casi inmediata; sin embargo, al estar mediada por la tecnología y suceder de forma remota, existen algunas limitaciones de las cuales es importante concientizar al paciente.

Tema 4. Integración del personal en formación en la atención por telesalud

La enseñanza de telesalud no se limita a la adquisición de la configuración de la tecnología para utilizar una videoconferencia, sino el formar habilidades teórico prácticas para su ejercicio. Es por eso que es necesario incorporar diferentes técnicas y estrategias como técnicas didácticas de aprendizaje activo con contenido sincrónico y asincrónico, simulaciones con pacientes estandarizados, prácticas de inmersión en la atención, y proyectos de telesalud en diversas plataformas tecnológicas.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Se dirige a profesionales de la salud que brindan atención en diversos entornos, incluidos hospitales, clínicas y organizaciones sin fines de lucro

Proporciona capacitación en telemedicina, un conjunto integral de estrategias para brindar atención médica remota

Desarrolla habilidades de comunicación para interacciones efectivas con pacientes y sus familias en entornos virtuales

Enseña principios de trabajo interdisciplinario para la prestación de atención médica coordinada desde lejos

Analiza las tendencias tecnológicas que permiten la interacción remota con el paciente

Ofrece modelos de integración para capacitar recursos humanos en el contexto de la telemedicina

Reviews summary

Telesalud: habilidades para profesionales de la salud

Este curso sobre telesalud es generalmente bien recibido por los estudiantes, quienes elogian su contenido relevante y bien presentado, pero critican los problemas técnicos y la falta de soporte.

Aprendizaje práctico y significativo

"Las actividades y propuesta de aprendizaje son amenas, diversas y generan aprendizajes significativos"

Información actualizada y aplicable

"Es un tema novedosso, actual y contextuado a las necesidades desde el curriculo, academia y desde el componete asistencia"

Atención deficiente a consultas

"No hay un área de soporte adrcuada que de respuesta"

Dificultades con la plataforma

"No lo puedo concluir ya que no es claro como subir una tarea"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Competencias en Telesalud para el profesional de la salud with these activities:

Review communication skills

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Review active listening, empathy, and virtual communication techniques to enhance communication in virtual settings.

Browse courses on Communication

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Identify key communication skills
Practice active listening
Develop empathy and emotional intelligence
Enhance virtual communication skills

Explore virtual collaboration tools

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Become familiar with virtual collaboration tools and platforms to enhance team coordination and communication in remote healthcare settings.

Browse courses on Virtual Collaboration

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Identify essential virtual collaboration tools
Explore and evaluate different platforms
Practice using tools for effective collaboration

Create an infographic on telehealth benefits

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Design an infographic that visually presents the advantages and impact of telehealth in healthcare, raising awareness among patients and providers.

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Gather data and research telehealth benefits
Design the infographic using visual storytelling techniques
Share the infographic on social media or online platforms

Four other activities

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Engage in virtual study groups

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Collaborate with peers in virtual study groups to discuss course concepts, share insights, and enhance understanding.

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Identify potential group members
Set regular meeting times and agendas
Establish group norms and expectations
Facilitate constructive discussions and knowledge exchange

Attend virtual workshops on telehealth

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Participate in virtual workshops to gain insights into the latest advances in telehealth technology, best practices, and regulatory considerations.

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Identify relevant telehealth workshops
Register and prepare for participation
Attend and actively engage in workshops
Reflect on and apply learnings to practice

Contribute to a telehealth open-source project

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Engage in real-world telehealth projects by contributing to open-source initiatives, fostering collaboration and innovation in the field.

Browse courses on Telehealth

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Identify suitable telehealth open-source projects
Learn about the project and its goals
Contribute through code contributions, documentation, or outreach
Collaborate with the project community

Develop a virtual care plan for a chronic patient

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Apply knowledge of telehealth to create a comprehensive virtual care plan that addresses the needs of a chronic patient, fostering continuity of care.

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Gather patient information and assess needs
Develop a telehealth-based care plan
Implement the care plan using virtual tools
Monitor and evaluate patient progress remotely

Career center

Learners who complete Competencias en Telesalud para el profesional de la salud will develop knowledge and skills that may be useful to these careers:

Telehealth Coordinator

Telehealth Coordinators manage the day-to-day operations of a telehealth program. They work with patients, providers, and other staff to ensure that telehealth services are delivered smoothly and efficiently. This course in telehealth competencies for healthcare professionals may be useful for Telehealth Coordinators as it can help them develop the skills and knowledge needed to manage a telehealth program effectively. The course covers topics such as how to develop and implement a telehealth program, how to manage telehealth technology, and how to provide customer service to patients and providers.

See salaries and explore the career path for Telehealth Coordinator

Telehealth Nurse

Telehealth Nurses provide nursing care to patients via videoconferencing or other electronic means. They work with patients to assess their needs, provide education and counseling, and monitor their progress. This course in telehealth competencies for healthcare professionals may be useful for Telehealth Nurses as it can help them develop the skills and knowledge needed to provide effective and efficient telehealth care. The course covers topics such as how to conduct a telehealth visit, how to use telehealth technology, and how to manage patient care in a remote setting.

See salaries and explore the career path for Telehealth Nurse

Telehealth Physician

Telehealth Physicians provide medical care to patients via videoconferencing or other electronic means. They work with patients to assess their needs, diagnose their conditions, and prescribe treatment. This course in telehealth competencies for healthcare professionals may be useful for Telehealth Physicians as it can help them develop the skills and knowledge needed to provide effective and efficient telehealth care. The course covers topics such as how to conduct a telehealth visit, how to use telehealth technology, and how to manage patient care in a remote setting.

See salaries and explore the career path for Telehealth Physician

Nurse Practitioner

Nurse Practitioners (NPs) are advanced practice registered nurses who provide primary and specialty care to patients. This course in telehealth competencies for healthcare professionals may be useful for NPs as they increasingly use telehealth to provide care to patients in remote or underserved areas. The course can help NPs develop the skills and knowledge needed to provide effective and efficient telehealth services, including how to use technology to facilitate patient care and how to collaborate with other healthcare professionals in a remote setting.

See salaries and explore the career path for Nurse Practitioner

Physician Assistant

Physician Assistants (PAs) are healthcare professionals who work under the supervision of a physician. They provide a variety of medical services, including diagnosing and treating illnesses, prescribing medications, and performing minor surgeries. This course in telehealth competencies for healthcare professionals may be useful for PAs as they increasingly use telehealth to provide care to patients in remote or underserved areas. The course can help PAs develop the skills and knowledge needed to provide effective and efficient telehealth services, including how to use technology to facilitate patient care and how to collaborate with other healthcare professionals in a remote setting.

See salaries and explore the career path for Physician Assistant

Health Informatics Specialist

Health Informatics Specialists are responsible for managing and analyzing health data to improve patient care. This course in telehealth competencies for healthcare professionals may be useful for Health Informatics Specialists as they increasingly use telehealth to collect and analyze patient data. The course can help Health Informatics Specialists develop the skills and knowledge needed to use telehealth technology to collect, manage, and analyze patient data effectively and efficiently.

See salaries and explore the career path for Health Informatics Specialist

Registered Nurse

Registered Nurses (RNs) provide and coordinate patient care, educate patients and the public about various health conditions, and provide support to the healthcare team. This course in telehealth competencies for healthcare professionals may be useful for RNs as they increasingly use telehealth to provide care to patients in remote or underserved areas. The course can help RNs develop the skills and knowledge needed to provide effective and efficient telehealth services, including how to use technology to facilitate patient care and how to collaborate with other healthcare professionals in a remote setting.

See salaries and explore the career path for Registered Nurse

Respiratory Therapist

Respiratory Therapists help people with breathing problems. They provide a variety of services, including administering oxygen therapy, performing chest physiotherapy, and teaching patients how to manage their breathing problems. This course in telehealth competencies for healthcare professionals may be useful for Respiratory Therapists as they increasingly use telehealth to provide services to patients in remote or underserved areas. The course can help Respiratory Therapists develop the skills and knowledge needed to provide effective and efficient telehealth services, including how to use technology to facilitate patient care and how to collaborate with other healthcare professionals in a remote setting.

See salaries and explore the career path for Respiratory Therapist

Occupational Therapist

Occupational Therapists help people who have been injured or disabled to regain their independence and improve their quality of life. This course in telehealth competencies for healthcare professionals may be useful for Occupational Therapists as they increasingly use telehealth to provide services to patients in remote or underserved areas. The course can help Occupational Therapists develop the skills and knowledge needed to provide effective and efficient telehealth services, including how to use technology to facilitate patient care and how to collaborate with other healthcare professionals in a remote setting.

See salaries and explore the career path for Occupational Therapist

Social Worker

Social Workers help people cope with social and emotional problems. They provide a variety of services, including counseling, case management, and advocacy. This course in telehealth competencies for healthcare professionals may be useful for Social Workers as they increasingly use telehealth to provide services to clients in remote or underserved areas. The course can help Social Workers develop the skills and knowledge needed to provide effective and efficient telehealth services, including how to use technology to facilitate client care and how to collaborate with other professionals in a remote setting.

See salaries and explore the career path for Social Worker

Speech-Language Pathologist

Speech-Language Pathologists help people with speech, language, and swallowing problems. They provide a variety of services, including evaluation, diagnosis, and treatment. This course in telehealth competencies for healthcare professionals may be useful for Speech-Language Pathologists as they increasingly use telehealth to provide services to clients in remote or underserved areas. The course can help Speech-Language Pathologists develop the skills and knowledge needed to provide effective and efficient telehealth services, including how to use technology to facilitate client care and how to collaborate with other professionals in a remote setting.

See salaries and explore the career path for Speech-Language Pathologist

Physical Therapist

Physical Therapists help people who have been injured or disabled to regain their mobility and function. This course in telehealth competencies for healthcare professionals may be useful for Physical Therapists as they increasingly use telehealth to provide services to patients in remote or underserved areas. The course can help Physical Therapists develop the skills and knowledge needed to provide effective and efficient telehealth services, including how to use technology to facilitate patient care and how to collaborate with other healthcare professionals in a remote setting.

See salaries and explore the career path for Physical Therapist

Rehabilitation Counselor

Rehabilitation Counselors help people with disabilities to achieve their full potential. They provide a variety of services, including counseling, job training, and support services. This course in telehealth competencies for healthcare professionals may be useful for Rehabilitation Counselors as they increasingly use telehealth to provide services to clients in remote or underserved areas. The course can help Rehabilitation Counselors develop the skills and knowledge needed to provide effective and efficient telehealth services, including how to use technology to facilitate client care and how to collaborate with other professionals in a remote setting.

See salaries and explore the career path for Rehabilitation Counselor

Clinical Nurse Specialist

Clinical Nurse Specialists (CNSs) are advanced practice registered nurses who provide direct patient care and work as part of a healthcare team. This course in telehealth competencies for healthcare professionals may be useful for CNSs as they increasingly use telehealth to provide care to patients in remote or underserved areas. The course can help CNSs develop the skills and knowledge needed to provide effective and efficient telehealth services, including how to use technology to facilitate patient care and how to collaborate with other healthcare professionals in a remote setting.

See salaries and explore the career path for Clinical Nurse Specialist

Medical Assistant

Medical Assistants perform a variety of administrative and clinical tasks in a healthcare setting. This course in telehealth competencies for healthcare professionals may be useful for Medical Assistants as they increasingly use telehealth to support healthcare providers. The course can help Medical Assistants develop the skills and knowledge needed to use telehealth technology to support healthcare providers effectively and efficiently, including how to use telehealth to schedule appointments, collect patient information, and provide basic medical care.

See salaries and explore the career path for Medical Assistant

Competencias en Telesalud para el profesional de la salud

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Telesalud: habilidades para profesionales de la salud

Activities

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