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Juan A. Marin-García, Julio J. García-Sabater, Julien Maheut, José Pedro García-Sabater, and Pilar I. Vidal-Carreras

Cuando hacer las cosas bien no es suficiente, necesitamos convertir la mejora continua en un lema diario para todos los trabajadores de la empresa. Para ello necesitamos conocer técnicas que nos ayuden a realizar esta tarea de manera más sistemática y eficiente para que, por un lado, tengamos mejores resultados y, por otro, no nos dispersemos con las urgencias de un día a día caótico. En este curso de habilidades blandas enfocado en la mejora de procesos, aprenderás a definir problemas/oportunidades, y a convertirlas en un proyecto de mejora continua.

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Cuando hacer las cosas bien no es suficiente, necesitamos convertir la mejora continua en un lema diario para todos los trabajadores de la empresa. Para ello necesitamos conocer técnicas que nos ayuden a realizar esta tarea de manera más sistemática y eficiente para que, por un lado, tengamos mejores resultados y, por otro, no nos dispersemos con las urgencias de un día a día caótico. En este curso de habilidades blandas enfocado en la mejora de procesos, aprenderás a definir problemas/oportunidades, y a convertirlas en un proyecto de mejora continua.

Descubrirás cómo construir un equipo de trabajo que se haga cargo de estos proyectos y conocerás y practicaras diferentes técnicas para la resolución de problemas en grupo. Al finalizar el curso en línea serás capaz de participar en grupos de resolución de problemas que sean capaces de mejorar la eficiencia de las organizaciones. Este MOOC te dará herramientas de mejora continua que podrás implementar dentro de tu organización por medio del trabajo en grupo.

What you'll learn

• A definir problemas/oportunidades, y a convertirlas en un proyecto de mejora
• A descubrir cómo construir un equipo que se haga cargo de la gestión de los procesos de estos proyectos
• A conocer y practicar diferentes técnicas para la resolución de problemas en grupo
• Al finalizar el curso serás capaz de participar en grupos de resolución de problemas que sean capaces de mejorar la eficiencia de las organizaciones

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Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Desarrolla habilidades de mejora continua en grupo
Fortalece equipos de trabajo para la gestión de procesos
Utiliza técnicas para resolver problemas en grupo
Mejora la eficiencia de las organizaciones mediante la resolución de problemas
Requiere conocimientos previos de mejora de procesos

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Reviews summary

Mejora de procesos de equipo

Este curso de mejora de procesos proporciona herramientas y técnicas para identificar y resolver problemas en el lugar de trabajo. Los estudiantes aprenden a formar equipos y utilizar técnicas de resolución de problemas para mejorar la eficiencia. Las revisiones sugieren que el curso es útil para principiantes y que proporciona información valiosa sobre el trabajo en equipo.
Útil para principiantes en mejora de procesos
"Para alguien que nunca haya trabajado o estudiado la mejora continua..."
Trabajo en equipo para resolver problemas
"Tenendo en cuenta asapecto importantes como el trabajo en equipo..."
Técnicas prácticas para la mejora de procesos
"excelente curso se aprende muchas técnicas..."
Contenido básico para estudiantes avanzados
"Los videos no aportan nada que no pueda leer en un documento por mi cuenta."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Cómo implantar grupos de mejora de procesos with these activities:
Contribuciones a proyectos de mejora continua de código abierto
Participar en proyectos de código abierto les permite a los estudiantes aplicar sus habilidades prácticas y colaborar con otros.
Show steps
  • Identificar proyectos de mejora continua de código abierto
  • Contribuir con código, documentación o pruebas
  • Colabora con otros contribuyentes y mantenedores
Show all one activities

Career center

Learners who complete Cómo implantar grupos de mejora de procesos will develop knowledge and skills that may be useful to these careers:
Lean Six Sigma Black Belt
A Lean Six Sigma Black Belt is a highly skilled professional who is certified in the Lean Six Sigma methodology. They use their knowledge of Lean Six Sigma to identify and eliminate waste, and to improve the efficiency and effectiveness of processes. This course can help a Lean Six Sigma Black Belt develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as Lean Six Sigma methodology, problem solving, and team leadership, which are all essential skills for a Lean Six Sigma Black Belt.
Continuous Improvement Manager
A Continuous Improvement Manager is responsible for leading and managing continuous improvement efforts within an organization. They work with teams to identify and solve problems, and to develop and implement solutions that improve the organization's performance. This course can help a Continuous Improvement Manager develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as continuous improvement methodologies, problem solving, and team leadership, which are all essential skills for a Continuous Improvement Manager.
Industrial Engineer
An Industrial Engineer designs, improves, and installs integrated systems of people, materials, and equipment. They use their knowledge of engineering principles to identify and eliminate inefficiencies, and to develop new systems that are more efficient and effective. This course can help an Industrial Engineer develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as industrial engineering, process improvement, and team leadership, which are all essential skills for an Industrial Engineer.
Process Engineer
A Process Engineer designs and improves processes in an organization. They use their knowledge of engineering principles to identify and eliminate inefficiencies, and to develop new processes that are more efficient and effective. This course can help a Process Engineer develop the skills they need to analyze processes, identify problems, and develop solutions. The course covers topics such as process mapping, data analysis, and problem solving, which are all essential skills for a Process Engineer.
Quality Engineer
A Quality Engineer is responsible for developing and implementing quality control procedures, and for monitoring and evaluating the quality of products and services. They work with teams to identify and solve problems, and to develop and implement solutions that improve the quality of products and services. This course can help a Quality Engineer develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as quality control, data analysis, and problem solving, which are all essential skills for a Quality Engineer.
Systems Analyst
A Systems Analyst analyzes and designs information systems. They work with users to identify requirements, and they develop and implement systems that meet those requirements. This course can help a Systems Analyst develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as systems analysis, requirements gathering, and system design, which are all essential skills for a Systems Analyst.
Manufacturing Engineer
A Manufacturing Engineer plans, designs, and manages the production of goods. They work with teams to develop and implement new manufacturing processes, and they are responsible for ensuring that products are manufactured to the required quality standards. This course can help a Manufacturing Engineer develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as manufacturing engineering, process improvement, and team leadership, which are all essential skills for a Manufacturing Engineer.
Quality Assurance Manager
A Quality Assurance Manager is responsible for ensuring that the products and services of an organization meet quality standards. They develop and implement quality control procedures, and they monitor and evaluate the quality of products and services. This course can help a Quality Assurance Manager develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as quality control, data analysis, and problem solving, which are all essential skills for a Quality Assurance Manager.
Business Analyst
A Business Analyst analyzes business processes and identifies opportunities for improvement. They work with stakeholders to define requirements and develop solutions that meet the needs of the business. This course can help a Business Analyst develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as business process analysis, requirements gathering, and solution development, which are all essential skills for a Business Analyst.
Operations Research Analyst
An Operations Research Analyst uses mathematical and statistical techniques to analyze and solve problems in business and industry. They develop models to simulate and analyze business processes, and they use their findings to make recommendations for improving efficiency and effectiveness. This course can help an Operations Research Analyst develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as mathematical modeling, data analysis, and problem solving, which are all essential skills for an Operations Research Analyst.
Software Engineer
A Software Engineer designs, develops, and maintains software systems. They work with teams to develop new software applications, and they are responsible for ensuring that software systems are reliable, efficient, and secure. This course can help a Software Engineer develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as software engineering, problem solving, and team leadership, which are all essential skills for a Software Engineer.
Operations Manager
An Operations Manager supervises the production and delivery of goods and services in an organization. They are responsible for the efficient operation of the organization's processes, which means they need a strong understanding of how to improve processes. This course can help an Operations Manager develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as defining problems, developing solutions, and implementing improvements, which are all essential skills for an Operations Manager.
Quality Control Inspector
A Quality Control Inspector examines products and materials to ensure that they meet quality standards. They work with teams to identify and solve problems, and they are responsible for ensuring that products and materials are safe and effective. This course can help a Quality Control Inspector develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as quality control, data analysis, and problem solving, which are all essential skills for a Quality Control Inspector.
Project Manager
A Project Manager plans, executes, and closes projects. They are responsible for ensuring that projects are completed on time, within budget, and to the required quality standards. This course can help a Project Manager develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as project planning, execution, and closure, which are all essential skills for a Project Manager.
Data Analyst
A Data Analyst collects, analyzes, and interprets data to identify trends and patterns. They use their findings to make recommendations for improving business processes. This course can help a Data Analyst develop the skills they need to identify and solve problems, and to lead teams in continuous improvement efforts. The course covers topics such as data analysis, problem solving, and team leadership, which are all essential skills for a Data Analyst.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Cómo implantar grupos de mejora de procesos.
Este libro proporciona una guía paso a paso para implementar grupos de mejora de procesos en una organización. Cubre temas como la definición de problemas, la formación de equipos y el uso de herramientas de resolución de problemas.
Este libro ofrece una visión general de los principios y prácticas de la mejora continua de procesos. Proporciona orientación sobre cómo identificar y priorizar las oportunidades de mejora, así como sobre cómo implementar y gestionar iniciativas de mejora.
Este libro describe el sistema de producción de Toyota y cómo se puede utilizar para mejorar los procesos y el rendimiento. Ofrece ejemplos concretos de cómo Toyota ha implementado con éxito la mejora continua en sus operaciones.
Este libro proporciona una guía práctica para implementar Kaizen, un enfoque japonés de mejora continua, en un entorno sanitario. Ofrece herramientas y técnicas específicas para ayudar a los profesionales sanitarios a mejorar la calidad y la eficiencia de la atención al paciente.
Este libro proporciona una introducción al control estadístico de procesos (SPC) y cómo se puede utilizar para mejorar la calidad de los productos alimenticios. Cubre temas como el muestreo estadístico, los gráficos de control y el análisis de procesos.
Este libro proporciona una guía práctica para implementar Gemba Kaizen, un enfoque japonés de mejora continua que se centra en la observación y la resolución de problemas en el lugar de trabajo.
Este libro proporciona una referencia rápida de 100 herramientas utilizadas en Lean Six Sigma, una metodología de mejora de procesos que combina los principios de Lean y Six Sigma. Ofrece descripciones breves y ejemplos de cómo utilizar cada herramienta.
Este libro proporciona un enfoque paso a paso para realizar análisis de causa raíz, una técnica utilizada para identificar las causas fundamentales de los problemas. Ofrece herramientas y técnicas para ayudar a los profesionales a investigar y resolver problemas de forma eficaz.
Este libro proporciona una introducción a los métodos estadísticos utilizados para la mejora de la calidad. Cubre temas como el muestreo estadístico, los gráficos de control y el análisis de regresión.
Este libro proporciona una guía completa de la norma ISO 9001:2015, una norma internacional para sistemas de gestión de calidad. Ofrece orientación sobre cómo implementar y mantener un sistema de gestión de calidad conforme a la norma.
Este libro proporciona una visión general de los principios y prácticas de la gestión de la calidad. Cubre temas como el control de calidad, la mejora de la calidad y la gestión de sistemas de calidad.
Este libro proporciona una colección de herramientas y técnicas para la mejora continua de la calidad y la gestión de la calidad. Ofrece descripciones detalladas y ejemplos de cómo utilizar cada herramienta.
Este libro proporciona una guía para gestionar procesos de negocio en la era digital. Ofrece orientación sobre cómo utilizar la tecnología para mejorar la eficiencia y eficacia de los procesos de negocio.

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