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Managing Technical Professionals

Sara Canaday and Shelley Benhoff
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Mentoring Employee Performance Performance Reviews Conflict Management Communication

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Read about what's good
what should give you pause
and possible dealbreakers
Covers industry-standard best practices in managing technical teams
Provides practical strategies for resolving conflict, communicating effectively, and giving constructive feedback
Prepares learners to conduct effective performance reviews and foster employee growth
Empowers learners to create a positive and engaging work environment that attracts and retains top talent
Led by experienced HR professionals with expertise in managing technical teams
Offers a comprehensive approach to managing technical professionals, encompassing mentoring, coaching, conflict resolution, communication, feedback, and performance management

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Career center

Learners who complete Managing Technical Professionals will develop knowledge and skills that may be useful to these careers:
Human Resources Manager
Human Resources Managers oversee all aspects of human resources within an organization, including recruiting, hiring, and managing employees. This course can help HR Managers build a strong foundation in managing technical professionals, which is essential for recruiting and retaining top talent in today's competitive job market. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for HR Managers to have.
See salaries and explore the career path for Human Resources Manager
Technical Project Manager
Technical Project Managers are responsible for planning, executing, and completing technical projects within an organization. This course can help Technical Project Managers develop the skills they need to manage technical professionals effectively. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for Technical Project Managers to have.
See salaries and explore the career path for Technical Project Manager
Technical Recruiter
Technical Recruiters are responsible for finding and hiring top talent for technical positions within an organization. This course can help Technical Recruiters develop the skills they need to attract and retain top technical talent. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for Technical Recruiters to have.
See salaries and explore the career path for Technical Recruiter
Software Engineer
Software Engineers design, develop, and maintain software applications. This course can help Software Engineers develop the skills they need to work effectively in a team environment and manage their own projects. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for Software Engineers to have.
See salaries and explore the career path for Software Engineer
Computer Programmer
Computer Programmers write and maintain code for software applications. This course can help Computer Programmers develop the skills they need to work effectively in a team environment and manage their own projects. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for Computer Programmers to have.
See salaries and explore the career path for Computer Programmer
Web Developer
Web Developers design and develop websites and web applications. This course can help Web Developers develop the skills they need to work effectively in a team environment and manage their own projects. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for Web Developers to have.
See salaries and explore the career path for Web Developer
Data Analyst
Data Analysts collect, analyze, and interpret data to help organizations make better decisions. This course can help Data Analysts develop the skills they need to work effectively in a team environment and manage their own projects. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for Data Analysts to have.
See salaries and explore the career path for Data Analyst
Business Analyst
Business Analysts analyze business processes and make recommendations for improvements. This course can help Business Analysts develop the skills they need to work effectively in a team environment and manage their own projects. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for Business Analysts to have.
See salaries and explore the career path for Business Analyst
Project Manager
Project Managers plan, execute, and complete projects within an organization. This course can help Project Managers develop the skills they need to manage technical professionals effectively. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for Project Managers to have.
See salaries and explore the career path for Project Manager
Technical Writer
Technical Writers write and edit technical documentation, such as user manuals, white papers, and training materials. This course can help Technical Writers develop the skills they need to work effectively in a team environment and manage their own projects. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for Technical Writers to have.
See salaries and explore the career path for Technical Writer
Quality Assurance Analyst
Quality Assurance Analysts test software applications to ensure that they meet quality standards. This course can help Quality Assurance Analysts develop the skills they need to work effectively in a team environment and manage their own projects. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for Quality Assurance Analysts to have.
See salaries and explore the career path for Quality Assurance Analyst
Information Technology Manager
Information Technology Managers oversee all aspects of information technology within an organization, including planning, implementing, and maintaining IT systems. This course can help Information Technology Managers develop the skills they need to manage technical professionals effectively. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for Information Technology Managers to have.
See salaries and explore the career path for Information Technology Manager
Software Development Manager
Software Development Managers oversee all aspects of software development within an organization, including planning, implementing, and maintaining software systems. This course can help Software Development Managers develop the skills they need to manage technical professionals effectively. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for Software Development Managers to have.
See salaries and explore the career path for Software Development Manager
Technical Support Specialist
Technical Support Specialists provide technical support to users of software applications and hardware. This course can help Technical Support Specialists develop the skills they need to work effectively in a team environment and manage their own projects. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for Technical Support Specialists to have.
See salaries and explore the career path for Technical Support Specialist
IT Consultant
IT Consultants provide consulting services to organizations on how to improve their use of information technology. This course can help IT Consultants develop the skills they need to work effectively in a team environment and manage their own projects. The course covers topics such as mentoring and coaching employees, handling conflict management, facilitating communication, and providing feedback, all of which are essential skills for IT Consultants to have.
See salaries and explore the career path for IT Consultant

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Managing Technical Professionals.
Cover image
A Coach's Guide to Developing Exemplary Leaders
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Provides a comprehensive overview of coaching and mentoring, including practical techniques and exercises. It valuable resource for anyone who wants to learn more about these essential leadership skills.
A Coach's Guide to Developing Exemplary Leaders:...
Paperback
$$$
A Coach's Guide To Developing Exemplary Leaders...
Paperback
$$$
Cover image
Conflict Management for Managers
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Provides a practical guide to resolving disputes and building consensus. It covers a wide range of topics, including identifying the root causes of conflict, developing conflict resolution strategies, and facilitating effective communication.
Conflict Management for Managers: Resolving...
Paperback
$$$
Conflict Management and Leadership for Managers:...
Paperback
$$$
Conflict Management for Managers: Resolving...
Paperback
$$$
Conflict Management for Managers: Resolving...
Kindle Edition
$$$
Conflict Management and Leadership for Managers:...
Kindle Edition
$$$

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Time
2 hours
Via
Pluralsight
Instructors
Sara Canaday
Shelley Benhoff
This course belongs to a collection called Being a Technology Manager. It's comprised of 28 courses:
  1. The Successful Technical Interview for Interviewers
  2. Managing Technical Professionals
  3. Aligning IT and Business Strategies
  4. Building an IT Strategic Plan
  5. Generational Leadership: Adapting to the Changing Workplace
  6. How to Have Difficult Conversations
  7. Launching Successful Teams
  8. Establishing Goals, Roles, and Guidelines for a Team
  9. Building Trust and Commitment on Your Team
  10. Fostering Effective Team Collaboration and Communication
  11. Motivating and Optimizing Team Performance
  12. Managing Remote Teams
  13. Developing a Team and Its Culture
  14. Portfolios, Programs, and Projects: What's the Difference?
  15. Beginner's Guide to Project Management
  16. Defining Project Scope and Managing Resources
  17. Developing Project Schedules and Budgets
  18. Managing Project Communications and Risks
  19. Project Procurements, Performance, and Change Management
  20. Pitching the Project: Winning Management Buy-in on a Project
  21. Managing Scope Creep
  22. Real-time Strategies for Identifying and Mitigating Project Risk
  23. Boost Productivity Through Employee Happiness
  24. Project Management Basics for Non-project Managers
  25. Building Vendor Relationships That Work
  26. Embracing Change: Staying Agile in the Midst of Change
  27. Leading with Emotional Intelligence
  28. Managing Technical Professionals (viewing)
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
Covers industry-standard best practices in managing technical teams
Provides practical strategies for resolving conflict, communicating effectively, and giving constructive feedback
Prepares learners to conduct effective performance reviews and foster employee growth
Empowers learners to create a positive and engaging work environment that attracts and retains top talent
Led by experienced HR professionals with expertise in managing technical teams
Offers a comprehensive approach to managing technical professionals, encompassing mentoring, coaching, conflict resolution, communication, feedback, and performance management
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